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Analog Strategies For ABM Success:
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Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
John Dering
Director of ABM Technology and Strategy
Demandbase
@D_Rang
ANALOG STRATEGIES FOR ABM SUCCESS
John Dering, Director
ABM Technology & Strategy
Demandbase
DIGITAL CHANNELS & INTEGRATED CAMPAIGNS
© 2018 DEMANDBASE SLIDE 9
EVOLUTION OF MARKETING FUNNEL
© 2018 DEMANDBASE SLIDE 10
2017
2016
2015
2014
2012
2011
~150
~350
~1000
~2000
~3500
~5000
Growth of marketing
technology landscape
over 7 years
Source: chiefmartec.com
© 2018 DEMANDBASE SLIDE 11
WHAT’S BROKEN IN B2B?
Sales & Marketing
Alignment
The Waterfall BANT Metrics/Attribution
© 2018 DEMANDBASE SLIDE 12
MARKETING AND SALES ROLES ARE CHANGING
OLD MODEL
MQL CLOSE
IDENTIFY
MARKETING SALES
MARKETING
SALES
CLOSE
NEW MODEL
IDENTIFY
© 2018 DEMANDBASE SLIDE 13
FUNDAMENTALS
MARKETING
GETTING BACK TO
THE BASICS
© 2018 DEMANDBASE SLIDE 14
1. Know your audience
2. Develop content that resonates
3. Reach them with the right message
4. Measure real performance
FOUR B2B
MARKETING
BASICS
FOR BETTER
MARKETING
INTEGRATED CAMPAIGNS
ABM IS A TEAM SPORT
© 2018 DEMANDBASE SLIDE 16
3-PART INTEGRATED CAMPAIGN
© 2018 DEMANDBASE SLIDE 17
INTEGRATED CAMPAIGN TOUCHES
• Website
• Webform confirmation emails
• Webinar slide
• Workshop slide
• SDR follow up emails
• SDR Spiff
Coordinated Cross Promotion
SDR
eBook
Download
Webinar
RSVP
Workshop
RSVP
© 2018 DEMANDBASE SLIDE 18
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Email:
© 2018 DEMANDBASE SLIDE 19
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Social:
© 2018 DEMANDBASE SLIDE 20
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Advertising & SEM
REGISTER NOW
REGISTER NOW
© 2018 DEMANDBASE SLIDE 21
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Partners:
© 2018 DEMANDBASE SLIDE 22
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Sales Enablement:
© 2018 DEMANDBASE SLIDE 23
REAL WORLD EXAMPLE: ABM IS A TEAM SPORT
Marketing Alignment:
© 2018 DEMANDBASE SLIDE 24
DEPARTMENTAL ALIGNMENT
CMO
Marketing
Operations
VP Demand Gen
Dir. Demand
Gen
Campaign
Manager
Campaign
Manager
Events
Manager
Customer
Marketing
Director of
Digital
SEO/SEM
Web Designer
Advertising
Senior
Designer
Junior
Designer
VP Field & Channel
Marketing
Partner
Marketing
Manager
Territory
Marketer
Territory
Marketer 2
Territory
Marketer 3
ABM
Education
Manager
Director
Communications
Social Media
Manager
Content
Marketing
VP Product
Marketing
Dir. Product
Marketing
Product
Marketing
Manager
Product
Marketing
Manager
Analyst
Relations
© 2018 DEMANDBASE SLIDE 25
SO HOW HAS IT WORKED?
§ After 3 Weeks:
§ 2K+ inquiries
§ 587 companies
§ 44% are DB4K
§ 85% engaged with
2+ programs
§ 20 pipeline opptys
2
5
ANALOG FUNDAMENTALS FOR
DIGITAL MARKETING
ABM STRATEGY INCREASES
SEM PIPELINE BY 81%
© 2018 DEMANDBASE SLIDE 27
GROWTH OF ACCOUNT-BASED MARKETING
© 2018 DEMANDBASE SLIDE 28
SEARCH ENGINE
MARKETING
CHALLENGES
Displaced in SEM results by new,
aggressive vendor activity
Not attracting the right types
of conversions
No native way to optimize SEM to
specifically reach target accounts
ABM keyword bidding costs
increasing dramatically
© 2018 DEMANDBASE SLIDE 29
SEARCH ENGINE
MARKETING GOALS
FOR 2017
Regain “Leader in ABM”
status in SEM results
Develop & test an ABM
strategy for SEM
Optimize & improve
performance for scalability
© 2018 DEMANDBASE SLIDE 30
2017 SEM
MEASURES OF
SUCCESS
ABM Authority - Priority Keyword
Ad Placement (Share of Voice)
Pipeline Growth Rate
Pipeline Acquisition Cost
© 2018 DEMANDBASE SLIDE 31
2017 STRATEGY FOR
SEARCH ENGINE
MARKETING
TURNAROUND
Focused keyword bidding
to high priority terms
Moved brand terms into
defensive mode
Bid up high-value terms in key
regions for target accounts
© 2018 DEMANDBASE SLIDE 32
ABM SEM STRATEGY
§ Create SEM
campaigns targeted
to regions with
clusters of target
accounts
§ Optimize bidding
strategy in regions
to dominate brand
presence in SEM
ad spots
© 2018 DEMANDBASE SLIDE 33
RESULTS: ABM AUTHORITY
15.43%
17.52%
61.10%
9% 9% 9%
20.08% 19.66%
28.89%
46.28%
43.71%
69.09%
71.05% 72.24%
$0.00
$5.00
$10.00
$15.00
$20.00
$25.00
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17
KEYWORD IMPRESSION OWNERSHIP:
Contains “ACCOUNT-BASED MARKETING”
Impression Share Avg. CPC
ABM Strategy Initiated
© 2018 DEMANDBASE SLIDE 34
77.97% 77.78% 76.28%
28.46%
22.15%
26.93%
43.53%
22.43%
18.80%
50.10%
57.88%
87.72% 90.04%
85.98%
$0.00
$5.00
$10.00
$15.00
$20.00
$25.00
$30.00
$35.00
$40.00
$45.00
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
80.00%
90.00%
100.00%
Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17
KEYWORD IMPRESSION OWNERSHIP:
Contains “ABM”
Impression Share Avg. CPC
RESULTS: ABM AUTHORITY
ABM Strategy Initiated
© 2018 DEMANDBASE SLIDE 35
Q116 Q216 Q316 Q416 Q117 Q217 Q317 Q417
RESULTS: PIPELINE PERFORMANCE
+81%
YoY
Pipeline
ABM Strategy Initiated
© 2018 DEMANDBASE SLIDE 36
RESULTS: PIPELINE ACQUISITION COST
* With Agency mgnt spend
Q116 Q216 Q316 Q416 Q117 Q217 Q317 Q417
ABM Strategy Initiated
-39%
YoY
Cost/Pipe
© 2018 DEMANDBASE SLIDE 37
• Stay focused and keep it simple
• Repurpose before you reinvent
• Get back to marketing basics
• Measure what counts
KEY TAKEAWAYS
#COSeries
How Are We Doing?
#COSeries
Q&A / Panelists
MODERATOR:
Andrew Gaffney
Editorial Director
Demand Gen Report
John Dering
Director of ABM Technology and Strategy
Demandbase
@D_Rang
#COSeries
Thank You For Attending
http://webinars.demandgenreport.com/campaign-optimization-series/2018/
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Analog Strategies For ABM Success: Digital Channels And Integrated Programs 

  • 1. #COSeries Analog Strategies For ABM Success: Digital Channels And Integrated Programs SPONSORED BY:
  • 2. #COSeries Follow This Webinar on LinkedIn & Twitter #COSeries Demand Gen Report: @DG_Report Andrew Gaffney: @agaffney Demandbase: @Demandbase Jonn Dering: @D_Rang
  • 3. #COSeries Register & Attend To Win A Ticket To B2BMX • Earn 1 automatic entry when you register. • And second entry when you attend live. • Register & tune-in to all #COSeries live sessions for the best chance to win. • Winners announced each day of the series. Register For & Attend #COSeries Webinars For More Chances To Win Free Entry to #B2BMX
  • 4. #COSeries About Demand Gen Report • Tracking strategies & solutions in lead generation & marketing tech since 2007 • Daily news and analysis, special reports, original research and live events • Newsletter reaches 45,000 readers • Additional resources at: demandgenreport.com/resources @DG_Report http://linkd.in/DG_Specialists
  • 5. #COSeries Questions, Tweets & Resources Submit your questions here Download today’s resources Join the conversation #COSeries
  • 7. #COSeries Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report John Dering Director of ABM Technology and Strategy Demandbase @D_Rang
  • 8. ANALOG STRATEGIES FOR ABM SUCCESS John Dering, Director ABM Technology & Strategy Demandbase DIGITAL CHANNELS & INTEGRATED CAMPAIGNS
  • 9. © 2018 DEMANDBASE SLIDE 9 EVOLUTION OF MARKETING FUNNEL
  • 10. © 2018 DEMANDBASE SLIDE 10 2017 2016 2015 2014 2012 2011 ~150 ~350 ~1000 ~2000 ~3500 ~5000 Growth of marketing technology landscape over 7 years Source: chiefmartec.com
  • 11. © 2018 DEMANDBASE SLIDE 11 WHAT’S BROKEN IN B2B? Sales & Marketing Alignment The Waterfall BANT Metrics/Attribution
  • 12. © 2018 DEMANDBASE SLIDE 12 MARKETING AND SALES ROLES ARE CHANGING OLD MODEL MQL CLOSE IDENTIFY MARKETING SALES MARKETING SALES CLOSE NEW MODEL IDENTIFY
  • 13. © 2018 DEMANDBASE SLIDE 13 FUNDAMENTALS MARKETING GETTING BACK TO THE BASICS
  • 14. © 2018 DEMANDBASE SLIDE 14 1. Know your audience 2. Develop content that resonates 3. Reach them with the right message 4. Measure real performance FOUR B2B MARKETING BASICS FOR BETTER MARKETING
  • 16. © 2018 DEMANDBASE SLIDE 16 3-PART INTEGRATED CAMPAIGN
  • 17. © 2018 DEMANDBASE SLIDE 17 INTEGRATED CAMPAIGN TOUCHES • Website • Webform confirmation emails • Webinar slide • Workshop slide • SDR follow up emails • SDR Spiff Coordinated Cross Promotion SDR eBook Download Webinar RSVP Workshop RSVP
  • 18. © 2018 DEMANDBASE SLIDE 18 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Email:
  • 19. © 2018 DEMANDBASE SLIDE 19 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Social:
  • 20. © 2018 DEMANDBASE SLIDE 20 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Advertising & SEM REGISTER NOW REGISTER NOW
  • 21. © 2018 DEMANDBASE SLIDE 21 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Partners:
  • 22. © 2018 DEMANDBASE SLIDE 22 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Sales Enablement:
  • 23. © 2018 DEMANDBASE SLIDE 23 REAL WORLD EXAMPLE: ABM IS A TEAM SPORT Marketing Alignment:
  • 24. © 2018 DEMANDBASE SLIDE 24 DEPARTMENTAL ALIGNMENT CMO Marketing Operations VP Demand Gen Dir. Demand Gen Campaign Manager Campaign Manager Events Manager Customer Marketing Director of Digital SEO/SEM Web Designer Advertising Senior Designer Junior Designer VP Field & Channel Marketing Partner Marketing Manager Territory Marketer Territory Marketer 2 Territory Marketer 3 ABM Education Manager Director Communications Social Media Manager Content Marketing VP Product Marketing Dir. Product Marketing Product Marketing Manager Product Marketing Manager Analyst Relations
  • 25. © 2018 DEMANDBASE SLIDE 25 SO HOW HAS IT WORKED? § After 3 Weeks: § 2K+ inquiries § 587 companies § 44% are DB4K § 85% engaged with 2+ programs § 20 pipeline opptys 2 5
  • 26. ANALOG FUNDAMENTALS FOR DIGITAL MARKETING ABM STRATEGY INCREASES SEM PIPELINE BY 81%
  • 27. © 2018 DEMANDBASE SLIDE 27 GROWTH OF ACCOUNT-BASED MARKETING
  • 28. © 2018 DEMANDBASE SLIDE 28 SEARCH ENGINE MARKETING CHALLENGES Displaced in SEM results by new, aggressive vendor activity Not attracting the right types of conversions No native way to optimize SEM to specifically reach target accounts ABM keyword bidding costs increasing dramatically
  • 29. © 2018 DEMANDBASE SLIDE 29 SEARCH ENGINE MARKETING GOALS FOR 2017 Regain “Leader in ABM” status in SEM results Develop & test an ABM strategy for SEM Optimize & improve performance for scalability
  • 30. © 2018 DEMANDBASE SLIDE 30 2017 SEM MEASURES OF SUCCESS ABM Authority - Priority Keyword Ad Placement (Share of Voice) Pipeline Growth Rate Pipeline Acquisition Cost
  • 31. © 2018 DEMANDBASE SLIDE 31 2017 STRATEGY FOR SEARCH ENGINE MARKETING TURNAROUND Focused keyword bidding to high priority terms Moved brand terms into defensive mode Bid up high-value terms in key regions for target accounts
  • 32. © 2018 DEMANDBASE SLIDE 32 ABM SEM STRATEGY § Create SEM campaigns targeted to regions with clusters of target accounts § Optimize bidding strategy in regions to dominate brand presence in SEM ad spots
  • 33. © 2018 DEMANDBASE SLIDE 33 RESULTS: ABM AUTHORITY 15.43% 17.52% 61.10% 9% 9% 9% 20.08% 19.66% 28.89% 46.28% 43.71% 69.09% 71.05% 72.24% $0.00 $5.00 $10.00 $15.00 $20.00 $25.00 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 KEYWORD IMPRESSION OWNERSHIP: Contains “ACCOUNT-BASED MARKETING” Impression Share Avg. CPC ABM Strategy Initiated
  • 34. © 2018 DEMANDBASE SLIDE 34 77.97% 77.78% 76.28% 28.46% 22.15% 26.93% 43.53% 22.43% 18.80% 50.10% 57.88% 87.72% 90.04% 85.98% $0.00 $5.00 $10.00 $15.00 $20.00 $25.00 $30.00 $35.00 $40.00 $45.00 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00% Oct-16 Nov-16 Dec-16 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 KEYWORD IMPRESSION OWNERSHIP: Contains “ABM” Impression Share Avg. CPC RESULTS: ABM AUTHORITY ABM Strategy Initiated
  • 35. © 2018 DEMANDBASE SLIDE 35 Q116 Q216 Q316 Q416 Q117 Q217 Q317 Q417 RESULTS: PIPELINE PERFORMANCE +81% YoY Pipeline ABM Strategy Initiated
  • 36. © 2018 DEMANDBASE SLIDE 36 RESULTS: PIPELINE ACQUISITION COST * With Agency mgnt spend Q116 Q216 Q316 Q416 Q117 Q217 Q317 Q417 ABM Strategy Initiated -39% YoY Cost/Pipe
  • 37. © 2018 DEMANDBASE SLIDE 37 • Stay focused and keep it simple • Repurpose before you reinvent • Get back to marketing basics • Measure what counts KEY TAKEAWAYS
  • 39. #COSeries Q&A / Panelists MODERATOR: Andrew Gaffney Editorial Director Demand Gen Report John Dering Director of ABM Technology and Strategy Demandbase @D_Rang
  • 40. #COSeries Thank You For Attending http://webinars.demandgenreport.com/campaign-optimization-series/2018/ Register for more sessions now thru April 27th! Please Join Our Next Session Today at 3PM ET / 12PM PT