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Barnett, Lourna
Lourna1@hotmail.com  33066 Merritt Road, Menifee, CA 92584 951.316.3056
OBJECTIVES
As a Quality Systems/Compliance Officer,I want to work with a growth oriented organization
where I can utilize my experience in the field of quality and compliance to identify compliance
issues and managing them effectively.
PERSONAL SUMMARY
I am an accomplished analytical thinker and passionate problem solver having the ability to
read and interpret complex regulations and make accurate operational decisions. I have a long
and successful track record of evaluating compliance issues within an organization and then
taking appropriate action to improve operational performance. I have the skills and abilities
necessary to develop and implement policies, procedures and programs that will ensure
compliance with existing regulations and best practices. I am customer oriented, motivated and
proactive and ready to take on new challenges. Currently looking for a position where I can
make a positive contribution and would ideally like to work for a company that has an inclusive
environment where employees have the opportunity to succeed.
SKILLS
Problem Solving/ Root Cause Analysis CAPA
Project Management Data Analysis
Science of Human Error GMP (Good Manufacturing Practices)
Human Error Investigation Change Control
QSR & Industry Practices Auditing
Quality Systems Calibration
Various International Standards FDA
EXPERIENCE
Abbott Vascular |Temecula, CA
Sr. Quality Systems Analyst/ Lead Investigator January 2006 – Present
Class III Medical Device Manufacturer (Implantable)
Accomplishments
Barnett, Lourna
  
 Developed and implemented the Exception Management Process, which consolidated
multiple exception processes into one.
 Developed, implemented, and maintains an effective training program designed to
maintain the CAPA system and quality system compliance.
 Developed and implemented a controlled process for the creation of numeric
Nonconformance codes (NC) used for classifying Nonconformance associated with
products/materials; Streamlined the existing NC codes; 240 codes into a manageable list
of 70 codes.
 Expanded Returned Goods analysis capability through capital equipment purchases
under the legacy VS business unit.
 Developed process for timely response to competent authority (Vigilance) inquiries.

Responsibilities
 Maintains compliance with applicable Regulations, Standards, Corporate and Divisional
policies and procedures.
 Leads CAPA investigations consisting of diverse cross-functional teams to ensure
adequate identification of quality issues and the appropriate correction and resolution of
those issues.
 Ensures investigations are written according to Divisional policy and site procedures.
 Utilizes statistical methodologies, problem solving tools, and techniques to ensure
thorough investigation of identified issues.
 Communicates to all levels of Management on all aspects of investigations to ensure
consistency and alignment.
 Promotes an environment of continuous improvement.
 Liaises as the CAPA SubjectMatter Expertto regulatory agencies.
 Develops implements and maintains Quality System procedures and systems.
 Assists with Corporate and Divisional metric reporting.
 Provides technical support for CATSWeb user base as well as support to IT with test
script execution.
ADDITIONAL EXPERIENCE
Int’l Rectifier HexFet America
Quality Systems/Failure Analysis Tech January 1999 – February 2006
Semiconductor Manufacturer
Accomplishments
 2005 Founders award recipient for efficiency improvements achieve through Lean initiatives.
 Developed and implemented a sustainable internal quality auditing program and
supported compliance to a variety of Quality System (i. e., ISO/TS16494, ISO/IEC17025,
ISO13485, ISO9001)
 Developed and Implemented sustainable processes including a Five S system,
laboratory safety training program, SPC and Gage R&R program, performance metrics,
Laboratory Process Control Plan, OCAP, and PFMEA.
Barnett, Lourna
  
 Streamlined reliability test data analysis process through development of validated
macros.
Responsibilities
 Data analysis and reporting for all reliability test protocols
 Supervised calibration of all inspection equipment, ovens, and chambers.
 Responsible for tracking worldwide CAPA activities for reliability-related incidents. Final
approval of effectiveness verification to close.
 Responsible for identifying and qualifying third party calibration service providers for test
chambers
 Calibrated and used a wide range of inspection tools and equipment.
Connor Formed Metal Products
Quality Assurance Tech October 1996 – November 1998
Metal Stamping and Spring Manufacturer
 Supervised calibration of all inspection equipment,ovens, and chambers.
 Responsible for development of standard operating procedures for implementation of
an ISO9000 compliant quality system.
 Responsible for document control, PPAP submissions, Certificate of Compliance,
supplier quality, and material verification.
 Developed and implemented a quality auditing program.
Quality Assurance, P & G Precision, Inc.
Jun. 1996 – Aug. 1996
Supplier ofMedical device hardware
 Responsible for maintaining calibrated measurement equipment
 Responsible for First Article inspection of tooling set up, machine capability and process
capability studies
 Audit
Quality Assurance, Medtronic, Cardiopulmonary Division
July 1995 – Jun. 1996
Class II Medical Device Manufacturer
 Line clearance
 First Article
 Final Inspection
 Nonconforming Material
Quality Assurance, Device for Vascular Intervention
February 1991 – July 1995
Class II Medical Device Manufacturer
 Final Inspection
 Responsible for Nonconforming Material disposition and scrap
Barnett, Lourna
  
 Responsible for maintaining Metrics
EDUCATION
Portland State University
2011 BS Criminology
 Honor Society Phi Kappa Phi
 Dean’s List
American InterContinental University
2009 AA Business Administration
 Honor Roll
 Dean’s List
PROFESSIONAL AFFILIATIONS
American Society for Quality
 Certified Quality Engineer (Cert No. 47541)
 Certified Quality Process Analyst (Cert No. 2)
 Certified Quality Technician (Cert No. 17372)
COMPUTERSKILLS
 Microsoft Office (Word, Excel, PowerPoint, Visio & Outlook)
CATSWeb by Assurx

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Barnett2016

  • 1. Barnett, Lourna Lourna1@hotmail.com  33066 Merritt Road, Menifee, CA 92584 951.316.3056 OBJECTIVES As a Quality Systems/Compliance Officer,I want to work with a growth oriented organization where I can utilize my experience in the field of quality and compliance to identify compliance issues and managing them effectively. PERSONAL SUMMARY I am an accomplished analytical thinker and passionate problem solver having the ability to read and interpret complex regulations and make accurate operational decisions. I have a long and successful track record of evaluating compliance issues within an organization and then taking appropriate action to improve operational performance. I have the skills and abilities necessary to develop and implement policies, procedures and programs that will ensure compliance with existing regulations and best practices. I am customer oriented, motivated and proactive and ready to take on new challenges. Currently looking for a position where I can make a positive contribution and would ideally like to work for a company that has an inclusive environment where employees have the opportunity to succeed. SKILLS Problem Solving/ Root Cause Analysis CAPA Project Management Data Analysis Science of Human Error GMP (Good Manufacturing Practices) Human Error Investigation Change Control QSR & Industry Practices Auditing Quality Systems Calibration Various International Standards FDA EXPERIENCE Abbott Vascular |Temecula, CA Sr. Quality Systems Analyst/ Lead Investigator January 2006 – Present Class III Medical Device Manufacturer (Implantable) Accomplishments
  • 2. Barnett, Lourna     Developed and implemented the Exception Management Process, which consolidated multiple exception processes into one.  Developed, implemented, and maintains an effective training program designed to maintain the CAPA system and quality system compliance.  Developed and implemented a controlled process for the creation of numeric Nonconformance codes (NC) used for classifying Nonconformance associated with products/materials; Streamlined the existing NC codes; 240 codes into a manageable list of 70 codes.  Expanded Returned Goods analysis capability through capital equipment purchases under the legacy VS business unit.  Developed process for timely response to competent authority (Vigilance) inquiries.  Responsibilities  Maintains compliance with applicable Regulations, Standards, Corporate and Divisional policies and procedures.  Leads CAPA investigations consisting of diverse cross-functional teams to ensure adequate identification of quality issues and the appropriate correction and resolution of those issues.  Ensures investigations are written according to Divisional policy and site procedures.  Utilizes statistical methodologies, problem solving tools, and techniques to ensure thorough investigation of identified issues.  Communicates to all levels of Management on all aspects of investigations to ensure consistency and alignment.  Promotes an environment of continuous improvement.  Liaises as the CAPA SubjectMatter Expertto regulatory agencies.  Develops implements and maintains Quality System procedures and systems.  Assists with Corporate and Divisional metric reporting.  Provides technical support for CATSWeb user base as well as support to IT with test script execution. ADDITIONAL EXPERIENCE Int’l Rectifier HexFet America Quality Systems/Failure Analysis Tech January 1999 – February 2006 Semiconductor Manufacturer Accomplishments  2005 Founders award recipient for efficiency improvements achieve through Lean initiatives.  Developed and implemented a sustainable internal quality auditing program and supported compliance to a variety of Quality System (i. e., ISO/TS16494, ISO/IEC17025, ISO13485, ISO9001)  Developed and Implemented sustainable processes including a Five S system, laboratory safety training program, SPC and Gage R&R program, performance metrics, Laboratory Process Control Plan, OCAP, and PFMEA.
  • 3. Barnett, Lourna     Streamlined reliability test data analysis process through development of validated macros. Responsibilities  Data analysis and reporting for all reliability test protocols  Supervised calibration of all inspection equipment, ovens, and chambers.  Responsible for tracking worldwide CAPA activities for reliability-related incidents. Final approval of effectiveness verification to close.  Responsible for identifying and qualifying third party calibration service providers for test chambers  Calibrated and used a wide range of inspection tools and equipment. Connor Formed Metal Products Quality Assurance Tech October 1996 – November 1998 Metal Stamping and Spring Manufacturer  Supervised calibration of all inspection equipment,ovens, and chambers.  Responsible for development of standard operating procedures for implementation of an ISO9000 compliant quality system.  Responsible for document control, PPAP submissions, Certificate of Compliance, supplier quality, and material verification.  Developed and implemented a quality auditing program. Quality Assurance, P & G Precision, Inc. Jun. 1996 – Aug. 1996 Supplier ofMedical device hardware  Responsible for maintaining calibrated measurement equipment  Responsible for First Article inspection of tooling set up, machine capability and process capability studies  Audit Quality Assurance, Medtronic, Cardiopulmonary Division July 1995 – Jun. 1996 Class II Medical Device Manufacturer  Line clearance  First Article  Final Inspection  Nonconforming Material Quality Assurance, Device for Vascular Intervention February 1991 – July 1995 Class II Medical Device Manufacturer  Final Inspection  Responsible for Nonconforming Material disposition and scrap
  • 4. Barnett, Lourna     Responsible for maintaining Metrics EDUCATION Portland State University 2011 BS Criminology  Honor Society Phi Kappa Phi  Dean’s List American InterContinental University 2009 AA Business Administration  Honor Roll  Dean’s List PROFESSIONAL AFFILIATIONS American Society for Quality  Certified Quality Engineer (Cert No. 47541)  Certified Quality Process Analyst (Cert No. 2)  Certified Quality Technician (Cert No. 17372) COMPUTERSKILLS  Microsoft Office (Word, Excel, PowerPoint, Visio & Outlook) CATSWeb by Assurx