A helpful reopening guide for Bars and Restaurants affected by COVID-19. Cleaning, sanitization, handwashing, PPE, personal hygiene and social distancing are all paramount in this new day and age to help save lives.
1. A training solutions provider offering professional alcohol certification training
for bartenders & managers in the hospitality industry since 2007 1
Bar and Restaurant
Safety Steps to
Reopening
Personal Hygiene, Handwashing, PPE, Cleaning
and Sanitization, Social Distancing, Training
2. 2
This course is designed to provide alcohol and food
serving staff the proper tools to clean, sanitize, and social
distance their establishment in response to COVID-19
reopenings.
Introduction
3. 3
During this training you will learn:
Personal hygiene reminder
Hand washing reminder
Proper use of personal protective
equipment (PPE)
● Masks
● Gloves
Cleaning best practices
● Surface cleaning
● Sanitization
● Masks & Clothing
Social Distancing
Objectives
4. 4
Personal Hygiene
One of the best ways to stop the
spread of germs is to practice personal
hygiene. Personal hygiene can be as
simple as washing your hands
frequently, washing your clothes in
between shifts, or wearing protective
clothing.
5. 5
Handwashing
The simplest form of protection is to wash your hands
with warm soapy water as often as possible. But
especially:
● Before starting a shift
● After handling money
● After touching your face
● After using the restroom
● In between glove changes
● Before going home
6. 6
Working as a team and using the pictures provided, place the steps of handwashing in order.
Handwashing Activity
1 2 3 4
7. 7
Personal Protective Equipment (PPE)
In order to protect yourself from others
it is best to wear a facemask and
gloves during your shift.
8. 8
Facemasks
1. Before putting on a mask be sure to wash your hands.
2. Pull the mask over your face placing it fully over your nose and mouth
3. Adjust the mask so it fits snuggly. Some come with a bendable insert which gives you
the option to form the mask around the bridge of your nose.
4. Before starting or returning back to work make sure to perform a breathability test.
11. 11
Glove changes should happen every time you:
● Begin a new task
● Exchange money
● Handle raw food
● Touch your face
● When the glove is visibly soiled or torn
● After four hours of continuous use
Single Use Gloves
13. 13
When should I disinfect?
You should disinfect surfaces:
● Before reopening
● Before opening each day
● In between customers
● Once something is spilled
● If a customer or employee
vomits and experiences
diarrhea.
● After closing each day
Most experts recommend
cleaning objects that have been
used every four hours.
15. 15
Examples of areas of food prep include:
● Food contact surfaces
● Food preparation surfaces
● Beverage equipment
Food Prep
16. 16
Hot Spots
Examples of frequently touched surfaces
and objects that will need routine
disinfection following reopening are:
● PENS!
● Doorknobs
● Light switches
● Countertops
● Handles
● Desks
● Phones
● Keyboards
● Toilets
● Faucets and sinks
● Touch screens
● ATMs
17. 17
In between each customer, you should clean:
● Table
● Chair
● Condiments
● Partitions
Dining Spots
18. 18
The best way to disinfect surfaces is to:
1. Wash visibly dirty areas with soap and water
2. Using an EPA approved disinfectant spray down
the suface Including all crevasses and hard to see
places. Be sure to read all product labels and follow
the instructions and allow for the proper amount of
time for the disinfectant to sit on the surface
3. Wipe the surface clean.
4. Allow the area to dry before use.
How to Disinfect
19. 19
Soft Surfaces
Pay special attention to soft
surfaces where it may be hard to
properly disinfect. These areas
can include:
● Fabric chairs and benches
● Carpet and rugs
22. 22
Ventilate the Area
To reduce the risk of over
saturating the area with chemicals
it’s suggested that windows be
left open or to run a fresh air
cycle system for the foreseeable
future.
23. 23
To social distance before opening, it’s
recommended that you:
● Move tables and chairs 6 feet away from
each other
● Mark the floor in areas that commonly cause
a queue
● Encourage outdoor seating
● Follow all size restrictions (some states are
allowing a 100% occupancy while others are
recommending 50% or even 25%)
● Place plastic partitions
● Limit party sizes/Do not encourage parties
Social Distancing
24. 24
Be sure all employees are properly trained on food handling and the safety procedures needed.
TAP Series:
● is the industry leader in online classes and cloud solutions
● courses engage learners with interactive relevant scenarios developed by a team of subject matter
experts.
● Hundreds of thousands have passed the Food Safety Manager exam when using TAP to prepare for
the Food Safety Manager exam.
● We strive to provide the most effective and efficient exam prep materials.
● Over a million trained globally.
● cost-effective solution to your organization, plus no travel time for
Food Safety
TAP Series
25. 25
Alcohol Training
Serving Alcohol
Be sure all employees are properly trained on alcohol selling and serving.
Here at Serving Alcohol, we offer the best option to achieve your online certification for state alcohol training.
We go beyond simple alcohol awareness and carding techniques to deliver everything most importantly
needed as an alcohol seller-server in your state. You deserve to know all the possible implications that
surround the service of alcohol. For example, you may be held personally responsible in the event of a
negative or devastating experience. Knowledge of how to handle certain situations is critical. It's necessary
for an individual or establishment to know all aspects that surround the service of alcohol. You have earned
the right to know this information. A lot of responsibility rides on your shoulders.
26. 26
Disclaimer & Copyright
This material was created:
● Free of copyright and as a complimentary piece of material for Serving Alcohol customers and the
hospitality industry in general. Feel free to reuse this material without copyright.
● Without sanctions or approval from any organization or group either mentioned or otherwise. This
material is not an official substitution for training required by state or federal government.
One of the best ways to stop the spread of germs is to practice personal hygiene. Personal hygiene can be as simple as washing your hands frequently, washing your clothes in between shifts, or wearing protective clothing. Some tips include:
Wash and dry your hands thoroughly:
Before starting your shift
Before handling food
After using the restroom
After handling raw food
After touching waste
After every break
After eating and drinking
After cleaning
After handling cash
After blowing your nose, sneezing, and coughing
Avoid coughing or sneezing over food or where it is being stored
Wear protective clothing like aprons, gloves, and hairnets
Tie back long hair
Keep your fingernails short and easy to clean
Avoid wearing jewelry especially on your hands
Be sure to bandage all open wounds
Wash your clothing regularly in between shifts
Are they wearing gloves or is the pen wiped down after signing the bill.
Steps to Handwashing
Wet your hands before applying antibacterial soap.
Scrub for at least 20 seconds (see the video below for the best method).
Rise the soap off in clean, running water.
Dry your hands thoroughly.
Single-use latex/vinyl/plastic gloves have recently become a hot topic in the hospitality industry. There are concerns about cross-contamination. While some states such as New York and California have legislation that makes it mandatory, many other states have jumped on board, requesting that you use them to fight off viruses. If your state requires it, you should wear gloves during your shift; otherwise, management may instruct you to do so in the form of a new house policy. One thing that most legislation fails to provide is guidance on when a glove change is necessary. Glove changes should happen every time you:
Begin a new task
Exchange money
Handle raw food
Touch your face
When the glove is visibly soiled or torn
After four hours of continuous use
The EPA has identified a variety of cleaning agents that are used against SARS-CoV-2. Somewhere on the label will be an EPA Reg. No. and you can cross-reference it with the list which was linked before. One important thing to note is that different cleaners have a contact time, which is required for the cleaner to be effective. The varying contact time means that the cleaner should sit on the surface in general 2-15 minutes before being wiped away, which is why most government regulations (county, state, and federal) are recommending that you follow the product instructions.
Multiple areas will need to be a regular focus either for a person or the whole team. Many states are recommending that you hire or appoint a specific person (most likely in front of the house; FOH) that has the main job of cleaning. These areas include hotspots/high traffic, food prep, and dining spots.
The general process of cleaning should not be difficult or time-consuming. But it does need to be thorough. The best thing to do before beginning is to put on disposable gloves and determine if the surface is hard or soft. These two areas should be cleaned differently to work with the material.
Additional measures which have been recommended or required by counties, states, and federal agencies in regards to social distance include:
Most states are no longer allowing buffet-style eating and self-service drinks. Instead, have an employee who’s available to serve the customer.
To alleviate queuing in front of registers, you can encourage taking payment ahead of time.
Some are even going as far as limiting bathroom use by using a bathroom key.
Since activities such as dancing, games, pool tables, dartboards, and jukeboxes should cause lines, it’s suggested that these activities be discontinued or reconfigured to meet social distancing.
Encourage cards over cash.
Be sure to continue offering and encouraging delivery and pick up. Not all people will want to come out due to these changes but still want to show support by ordering in.