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Guidelines on Maintaining a Safe & Healthy
Work Environment
A document to create safe spaces in the aftermath of COVID-19
For Internal & Social Media Communication
April 2020
1
Dear Colleagues,
The last few weeks have seen each of us deal with an
unprecedented challenge as individuals, organization and as a
society. And through this crisis, each of you have stepped up to the
challenge and have gone above and beyond in ensuring flawless
operations for our customers.
As we emerge out of the Lockdown now, it is important that we
not only continue our focus on operational excellence but that we
also become more aware of the health and safety conditions
around us. Each of us should lead by example in ensuring we
deliver well for our clients and we protect each others’ health.
I request each of you to go through this document to understand
the role we play in restarting our normal operations along with the
Health and Wellness journey for the organization.
Regards,
Ashish Johri
2
Message From
The CEO
Objective
This guideline describes the actions taken and
to be taken along with the preparation needed
to ensure a smooth restart of onsite Operations
post lockdown as mandated by respective State
/ Central Governments’ notifications due to
COVID-19. It also explains several lifestyle
changes we will need to make to ensure our
safety and well being.
Scope
This guideline will apply to all locations of Allsec in India & Manila
3
4
COVID - 19
A proper sanitization process will be maintained across all centers
• Entrance Gate of Building, Office etc.
• Meeting room & Conference halls
• Open areas
• Corridors
• Entrance Gate of Site, Bunkers, Pota Cabins, Building etc.
• Equipment
• Washroom
• All pantries, cafeterias & all other surfaces
• PPE like Face covers, Masks, Goggles, Gloves, Coats / Aprons, Shoes along with appropriate gadgets
• Display board regarding the procedure of disinfection will be displayed at entrances / prominent places.
• Sanitizer will be placed at all entry points for disinfecting the employees / others.
• As far as possible, usage of public transport must be avoided during the initial days.
5
Preparedness prior to resumption
Social Distancing Squares
Anti-Bacterial Disinfestation Deep Cleaning - Increased Frequency
6
Preventive Measures Taken - Chennai
Anti-Bacterial Disinfestation
Deep Cleaning – Increased Frequency
7
Preventive Measures Taken - Bengaluru
Anti-Bacterial Disinfestation
Deep Cleaning – Increased Frequency
8
Preventive Measures Taken - Noida
Access to hand sanitizers Disinfection of morning shuttle service
Disinfection of common areas & work stations
9
Preventive Measures Taken - Manila
Employees who return to work after the lockdown are requested to
adhere to the following guidelines:
• Employees can commute to work using their personal vehicle
• Not only during commuting, employees are request to maintain social distance
while standing or sitting in the Social Distancing Squares
• Employees are advised not to shake hands with anyone, even with friends or
client POCs or grouping together during breaks or lunch.
• Employees are requested to wash their hands frequently for minimum period of
20 to 30 seconds
• Any coworker found to be displaying symptoms of fever or cough, are requested
to immediately inform their supervisor & HR.
• Employees are advised not to touch common surfaces.
• Employees shall use their elbows or shoulders covering nose while sneezing
• Do not spit on floors or in campus. Use washbasins to wash mouth.
10
Employee Guidelines
The self-declaration on health status and providing relevant
information to Organization is essential to allow an employee
to office to work. This helps-in ensuring health safety of all
employees and creating a safe working environment.
This declaration is mandatory for all employees.
Accurate and complete must be provided
11
Self Declaration Form
The entire process of lockdown exit and Operations Restart shall be done in a staggered manner across 30 days
period. The number of days is tentative and this shall be aligned with Govt. guidelines if there are such guidelines
released by State / Central Government authorities.
• Pre-exit Phase:
This phase is the planning and preparatory phase for reopening/resuming and functioning of the activities of
the Organization.
• Phase I: Initial Operations Restart Phase (the first 10 days)
This is the most critical phase where the Organization shall make sure that it operates free of employee rush
in the office.
• Phase II: Expediting Operations Restart Phase (the second 10 days)
Based on strategy, WFH numbers can be reduced and moved to on-site numbers or continued as it is in this
phase depending upon internal and external developments, challenges and clients’ instructions.
• Phase III: (Returning to normal working conditions, 21st day to 30 days from Initial Phase start)
Allsec will further increase the employee strength on-site which will be inline with the instructions given by
the Government authorities.
12
*Further details on each phase will be communicate as and when we go through each phase
LOCKDOWN EXIT: Operations Restart Phases
13
When Starting From Home
14
When Entering Office
•Always follow social distancing between one person to another when inside the office or outside
•No social distancing & group walking
15
When Walking Inside The Office
16
Attendance Swiping
17
When Working in The Office
18
When Working in The Office – Part II
19
When Travelling in The Company Cab
20
Using The Lift
21
When Eating in The Cafeteria / Pantry
22
Scheduled Canteen Timings
23
Conduct Team Meetings Through Calls and Applications
24
Entry of Visitors / Contractors / Vendors
25
Gatherings at Tea / Coffee Pantry
26
Disinfecting of Company Cabs
27
Restroom Cleaning
• All vendors / shop keepers must wear all protective gears like Mask, Gloves,
Cover all ,etc .
• Employee to avoid cash transactions and use e-money modes
• Wearing of masks, Social distancing and queue system must be strictly
adhered to
• All doors / windows/ fittings of common places to be sanitized frequently.
• Special attention will be given to washrooms by periodical cleaning,
swabbing, disinfecting and maintaining dry.
• Soap solutions / hand sanitizers / paper towels shall be placed in all public
places wherever required and replenished periodically.
28
Code of Conduct at Common Places
Clean your hands regularly to
protect yourself and others
29
Health & Safety – Hand Washing
30
Health & Safety – Hand Washing
31
Health & Safety – Face Mask
32
Health & Safety – Face Mask
33
Health & Safety – Social Distancing
34
Classification of Cases
35
Classification of Cases
Admin Hotline 9840047448
Safety & Health Team ER 7338883581
Crisis Management
Committee
Vasanth Raghavan (HR)/
Kalaivannan (Admin)
9962027199/
9791757306
State Helpline Number
Chennai
Bengaluru
Noida
044-29510500
104
1-800-1805145
Manila
Human Resources Team
Hazel Torrero
Facilities and Admin Team
Covid 19 Hotline
+63 918 8255732
+63 917 52555732
+63 917 859 7542
+632 894 26843
36
Important Contact Numbers
37

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Post-lockdown Preparedness Document - Allsec Safety Guidelines Against Covid-19

  • 1. Guidelines on Maintaining a Safe & Healthy Work Environment A document to create safe spaces in the aftermath of COVID-19 For Internal & Social Media Communication April 2020 1
  • 2. Dear Colleagues, The last few weeks have seen each of us deal with an unprecedented challenge as individuals, organization and as a society. And through this crisis, each of you have stepped up to the challenge and have gone above and beyond in ensuring flawless operations for our customers. As we emerge out of the Lockdown now, it is important that we not only continue our focus on operational excellence but that we also become more aware of the health and safety conditions around us. Each of us should lead by example in ensuring we deliver well for our clients and we protect each others’ health. I request each of you to go through this document to understand the role we play in restarting our normal operations along with the Health and Wellness journey for the organization. Regards, Ashish Johri 2 Message From The CEO
  • 3. Objective This guideline describes the actions taken and to be taken along with the preparation needed to ensure a smooth restart of onsite Operations post lockdown as mandated by respective State / Central Governments’ notifications due to COVID-19. It also explains several lifestyle changes we will need to make to ensure our safety and well being. Scope This guideline will apply to all locations of Allsec in India & Manila 3
  • 5. A proper sanitization process will be maintained across all centers • Entrance Gate of Building, Office etc. • Meeting room & Conference halls • Open areas • Corridors • Entrance Gate of Site, Bunkers, Pota Cabins, Building etc. • Equipment • Washroom • All pantries, cafeterias & all other surfaces • PPE like Face covers, Masks, Goggles, Gloves, Coats / Aprons, Shoes along with appropriate gadgets • Display board regarding the procedure of disinfection will be displayed at entrances / prominent places. • Sanitizer will be placed at all entry points for disinfecting the employees / others. • As far as possible, usage of public transport must be avoided during the initial days. 5 Preparedness prior to resumption
  • 6. Social Distancing Squares Anti-Bacterial Disinfestation Deep Cleaning - Increased Frequency 6 Preventive Measures Taken - Chennai
  • 7. Anti-Bacterial Disinfestation Deep Cleaning – Increased Frequency 7 Preventive Measures Taken - Bengaluru
  • 8. Anti-Bacterial Disinfestation Deep Cleaning – Increased Frequency 8 Preventive Measures Taken - Noida
  • 9. Access to hand sanitizers Disinfection of morning shuttle service Disinfection of common areas & work stations 9 Preventive Measures Taken - Manila
  • 10. Employees who return to work after the lockdown are requested to adhere to the following guidelines: • Employees can commute to work using their personal vehicle • Not only during commuting, employees are request to maintain social distance while standing or sitting in the Social Distancing Squares • Employees are advised not to shake hands with anyone, even with friends or client POCs or grouping together during breaks or lunch. • Employees are requested to wash their hands frequently for minimum period of 20 to 30 seconds • Any coworker found to be displaying symptoms of fever or cough, are requested to immediately inform their supervisor & HR. • Employees are advised not to touch common surfaces. • Employees shall use their elbows or shoulders covering nose while sneezing • Do not spit on floors or in campus. Use washbasins to wash mouth. 10 Employee Guidelines
  • 11. The self-declaration on health status and providing relevant information to Organization is essential to allow an employee to office to work. This helps-in ensuring health safety of all employees and creating a safe working environment. This declaration is mandatory for all employees. Accurate and complete must be provided 11 Self Declaration Form
  • 12. The entire process of lockdown exit and Operations Restart shall be done in a staggered manner across 30 days period. The number of days is tentative and this shall be aligned with Govt. guidelines if there are such guidelines released by State / Central Government authorities. • Pre-exit Phase: This phase is the planning and preparatory phase for reopening/resuming and functioning of the activities of the Organization. • Phase I: Initial Operations Restart Phase (the first 10 days) This is the most critical phase where the Organization shall make sure that it operates free of employee rush in the office. • Phase II: Expediting Operations Restart Phase (the second 10 days) Based on strategy, WFH numbers can be reduced and moved to on-site numbers or continued as it is in this phase depending upon internal and external developments, challenges and clients’ instructions. • Phase III: (Returning to normal working conditions, 21st day to 30 days from Initial Phase start) Allsec will further increase the employee strength on-site which will be inline with the instructions given by the Government authorities. 12 *Further details on each phase will be communicate as and when we go through each phase LOCKDOWN EXIT: Operations Restart Phases
  • 15. •Always follow social distancing between one person to another when inside the office or outside •No social distancing & group walking 15 When Walking Inside The Office
  • 17. 17 When Working in The Office
  • 18. 18 When Working in The Office – Part II
  • 19. 19 When Travelling in The Company Cab
  • 21. 21 When Eating in The Cafeteria / Pantry
  • 23. 23 Conduct Team Meetings Through Calls and Applications
  • 24. 24 Entry of Visitors / Contractors / Vendors
  • 25. 25 Gatherings at Tea / Coffee Pantry
  • 28. • All vendors / shop keepers must wear all protective gears like Mask, Gloves, Cover all ,etc . • Employee to avoid cash transactions and use e-money modes • Wearing of masks, Social distancing and queue system must be strictly adhered to • All doors / windows/ fittings of common places to be sanitized frequently. • Special attention will be given to washrooms by periodical cleaning, swabbing, disinfecting and maintaining dry. • Soap solutions / hand sanitizers / paper towels shall be placed in all public places wherever required and replenished periodically. 28 Code of Conduct at Common Places
  • 29. Clean your hands regularly to protect yourself and others 29 Health & Safety – Hand Washing
  • 30. 30 Health & Safety – Hand Washing
  • 31. 31 Health & Safety – Face Mask
  • 32. 32 Health & Safety – Face Mask
  • 33. 33 Health & Safety – Social Distancing
  • 36. Admin Hotline 9840047448 Safety & Health Team ER 7338883581 Crisis Management Committee Vasanth Raghavan (HR)/ Kalaivannan (Admin) 9962027199/ 9791757306 State Helpline Number Chennai Bengaluru Noida 044-29510500 104 1-800-1805145 Manila Human Resources Team Hazel Torrero Facilities and Admin Team Covid 19 Hotline +63 918 8255732 +63 917 52555732 +63 917 859 7542 +632 894 26843 36 Important Contact Numbers
  • 37. 37