This document discusses key performance indicators (KPIs) for bank security guards. It provides examples of KPIs, performance appraisal forms, and the steps to create a KPI system for security guards. The document outlines mistakes to avoid, such as creating too many KPIs or ones that do not align with key result areas. It also describes different types of KPIs, such as process, input, output, leading, and lagging KPIs. Additional resources on KPIs are referenced.