This document discusses key performance indicators (KPIs) for bank administrators. It provides information on developing KPIs for bank administrators, including identifying their key result areas and tasks. It lists common mistakes to avoid when creating KPIs, such as having too many KPIs or not tailoring KPIs to different stages. The document also describes how to properly design bank administrator KPIs by linking them to strategy and providing relevant information to empower employees. Finally, it outlines different types of KPIs like process, input, output, leading, and lagging KPIs.