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Mobile phone connectivity data July 09



 •   Mobiles can connect to the internet through a mobile operator (for example “3G”) or,
     increasingly, through alternative technologies such as WiFi (incl. WiMax). Wifi is
     generally faster and cheaper as a connection method, but traditionally does not
     support the identity, billing and location benefits of a mobile operator connection.

 •   If you are planning to provide content or services over the internet to mobile devices, it
     is important to prepare for developments that impact the downloading or selling of your
     services, so Bango is pleased to provide this data to support your decision making

     CONTENTS
         Types of connectivity
         Methodology
         MNO vs Wifi Activity – 20 specific sites
         % Wifi across all tracked sites
         Who uses both?
         Conclusions


© 2009 Bango plc                Quarterly Stats www.bango.com E&OE
                                                                                                  1
Types of connectivity


                              Operator WAP gateway
                            Operator Internet gateway
                                    RIM gateway
                                                                   Internet
                                  Browser gateway
                                Corporate gateways




 •   Newer devices connect over a wide range of access methods
      – WAP gateway, Internet Gateway, Nanocells, Internet via Bluetooth, WiFi, WiMax
      – Apple or Blackberry proprietary (non operator) gateway
      – Some Operator functions only work using WAP or special operator gateways
 •   Some connections hide operator & identity
      – Devices frequently change connection type (automatically)
      – Some devices never connect via operator gateways
 •   Some operators don’t support services on Internet gateways
      – Orange, O2, AT&T support only WAP gateways
      – Even operator-hosted payment solutions can fail to identify the user


                                                                                        2
Methodology



 •   Bango records accesses from millions of mobile phone browsers across thousands of
     web sites visited by mobile users including some of the most widely used sites in
     USA and Europe

     Sites use Bango analytics code on web pages
     Advertisers use Bango tracking links to monitor campaign ROI
     Content providers use Bango payment to collect money from users

 •   Bango can map the IP address and other information about the originating device
     against its uniquely comprehensive network database to determine which user sare
     coming through which network time for each transaction.

 •   Bango has been recording this data since 2002, and therefore has a wealth of data
     from which to pull useful data.

 •   Only Bango sees a full picture. More than any operator (they don’t see their
     subscribers accessing via Wifi) or web site (they only see their own traffic).


                                                                                         3
MNO vs Wifi for 20 sites over 4 years

                                               The total number of unique users visiting 20 sites that have been active in developing mobile user
                                               traffic over 4 years is measured every week. It is normalized to 100 based on May 1st 2005 traffic.

                                               2nd half 2008 saw a significant rise in traffic via MNO connections and Wifi traffic has risen steadily
                                               since June 2007. Around 20% of traffic is now through Wifi, on mobile focussed sites


                                               700                                                                                                                                                                 25%
Unique users per week - Ref 100=May 1st 2005




                                               600

                                                                                                                                                                                                                   20%
                                               500
                                                                       User connected via MNO Gateway
                                               400                                                                                                                                                                 15%

                                               300
                                                                                                                                                                                                                   10%
                                               200

                                                                                                                                                                                                                   5%
                                               100

                                                                                  User connected via Wifi
                                                 0                                                                                                                                                                 0%
                                                                         Dec-05




                                                                                                                Dec-06




                                                                                                                                                    Dec-07




                                                                                                                                                                                        Dec-08
                                                     Jun-05


                                                              Sep-05




                                                                                              Jun-06


                                                                                                       Sep-06




                                                                                                                                  Jun-07


                                                                                                                                           Sep-07




                                                                                                                                                                      Jun-08


                                                                                                                                                                               Sep-08




                                                                                                                                                                                                          Jun-09
                                                                                     Mar-06




                                                                                                                         Mar-07




                                                                                                                                                             Mar-08




                                                                                                                                                                                                 Mar-09
                                                                                                                                                                                                                         4
Trend across all Bango tracked pages



                                                    35%


 Dividing all analytics and payment                                                                       32%
                                                    30%                                             31%
 transactions across all sites 20 sites that are
 tracked by Bango reveals a similar increasing
 share from Wifi.                                                                             27%
                                                    25%

 Wifi transaction volumes are favourable to Wifi                                        23%
 visitor numbers , since data shows users visit
                                                    20%
 more pages than when connecting via MNO.                                         19%
                                                                            17%
 In addition, compared with our 20 “4 year old
                                                    15%
 sites”, more recent sites tend to be biassed
 towards recent smart an dfeaturephones                               13%
 which are more likely to have Wifi connectivity.
                                                    10%
                                                                 9%
 Nevertheless, for a web site owner wanting to              8%
 supply to mobile phones, around one third of
                                                    5%
 accesses will now be over Wifi on average

                                                    0%

                                                          2q07 3q07 4q07 1q08 2q08 3q08 4q08 1q09 2q09




                                                                                                                5
Users use both Wifi and Operator connection



 •   A sample of 100,000 random unique users that Bango saw during May
     2009 was studies to see how they accessed the mobile internet.

     Around half these users were only seen once during that month, visiting a
     single site. The other half visited between 2 and (in one case) 47 distinct
     sites tracked by Bango analytics or using Bango payment.

 •   Data showed

     69,017 users visited the internet via mobile operator ONLY

     16,681 visited using Wifi ONLY

     14,302 visited using MNO AND Wifi during May (“Dual channel”)

     NOTE: only a users activity in May was studied. A study of a smaller sample of users indicated
     that “dual channel” usage is more likely when the period is longer, indicating a trend to dual use.
                                                                                                           6

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Bango Wifi Market Data 2 Q09

  • 1. Mobile phone connectivity data July 09 • Mobiles can connect to the internet through a mobile operator (for example “3G”) or, increasingly, through alternative technologies such as WiFi (incl. WiMax). Wifi is generally faster and cheaper as a connection method, but traditionally does not support the identity, billing and location benefits of a mobile operator connection. • If you are planning to provide content or services over the internet to mobile devices, it is important to prepare for developments that impact the downloading or selling of your services, so Bango is pleased to provide this data to support your decision making CONTENTS Types of connectivity Methodology MNO vs Wifi Activity – 20 specific sites % Wifi across all tracked sites Who uses both? Conclusions © 2009 Bango plc Quarterly Stats www.bango.com E&OE 1
  • 2. Types of connectivity Operator WAP gateway Operator Internet gateway RIM gateway Internet Browser gateway Corporate gateways • Newer devices connect over a wide range of access methods – WAP gateway, Internet Gateway, Nanocells, Internet via Bluetooth, WiFi, WiMax – Apple or Blackberry proprietary (non operator) gateway – Some Operator functions only work using WAP or special operator gateways • Some connections hide operator & identity – Devices frequently change connection type (automatically) – Some devices never connect via operator gateways • Some operators don’t support services on Internet gateways – Orange, O2, AT&T support only WAP gateways – Even operator-hosted payment solutions can fail to identify the user 2
  • 3. Methodology • Bango records accesses from millions of mobile phone browsers across thousands of web sites visited by mobile users including some of the most widely used sites in USA and Europe Sites use Bango analytics code on web pages Advertisers use Bango tracking links to monitor campaign ROI Content providers use Bango payment to collect money from users • Bango can map the IP address and other information about the originating device against its uniquely comprehensive network database to determine which user sare coming through which network time for each transaction. • Bango has been recording this data since 2002, and therefore has a wealth of data from which to pull useful data. • Only Bango sees a full picture. More than any operator (they don’t see their subscribers accessing via Wifi) or web site (they only see their own traffic). 3
  • 4. MNO vs Wifi for 20 sites over 4 years The total number of unique users visiting 20 sites that have been active in developing mobile user traffic over 4 years is measured every week. It is normalized to 100 based on May 1st 2005 traffic. 2nd half 2008 saw a significant rise in traffic via MNO connections and Wifi traffic has risen steadily since June 2007. Around 20% of traffic is now through Wifi, on mobile focussed sites 700 25% Unique users per week - Ref 100=May 1st 2005 600 20% 500 User connected via MNO Gateway 400 15% 300 10% 200 5% 100 User connected via Wifi 0 0% Dec-05 Dec-06 Dec-07 Dec-08 Jun-05 Sep-05 Jun-06 Sep-06 Jun-07 Sep-07 Jun-08 Sep-08 Jun-09 Mar-06 Mar-07 Mar-08 Mar-09 4
  • 5. Trend across all Bango tracked pages 35% Dividing all analytics and payment 32% 30% 31% transactions across all sites 20 sites that are tracked by Bango reveals a similar increasing share from Wifi. 27% 25% Wifi transaction volumes are favourable to Wifi 23% visitor numbers , since data shows users visit 20% more pages than when connecting via MNO. 19% 17% In addition, compared with our 20 “4 year old 15% sites”, more recent sites tend to be biassed towards recent smart an dfeaturephones 13% which are more likely to have Wifi connectivity. 10% 9% Nevertheless, for a web site owner wanting to 8% supply to mobile phones, around one third of 5% accesses will now be over Wifi on average 0% 2q07 3q07 4q07 1q08 2q08 3q08 4q08 1q09 2q09 5
  • 6. Users use both Wifi and Operator connection • A sample of 100,000 random unique users that Bango saw during May 2009 was studies to see how they accessed the mobile internet. Around half these users were only seen once during that month, visiting a single site. The other half visited between 2 and (in one case) 47 distinct sites tracked by Bango analytics or using Bango payment. • Data showed 69,017 users visited the internet via mobile operator ONLY 16,681 visited using Wifi ONLY 14,302 visited using MNO AND Wifi during May (“Dual channel”) NOTE: only a users activity in May was studied. A study of a smaller sample of users indicated that “dual channel” usage is more likely when the period is longer, indicating a trend to dual use. 6