BALANCED SCORECARD 2
Daniel Ortiz
Strategic Plan Part 3: Balanced Scorecard and Communication Plan
BUS 475
Roberto Cordero
August 2, 2016
Running head: BALANCED SCORECARD 1
Conceptualizing a new service
As most organizations become more successful it becomes the natural them to expand both their products on their services as a way of claiming more of the market share. CVS health is one such company who has established is strong name and house built in well-organized. As parts of the current expansion of fun at CVS health, we have decided to expand our services to now include intensive childcare services. After a thorough evaluation of our customer's needs through observation question in online services we have determined that the expanding of our services to know include this year would bring tremendous value to the medical experience. We would include child interaction services from 6 months to 12 years for standard low flat fees, the new service will allow parents and guardians to leave their kids in a safe enjoyable environments.
This new service would require parents to register their kids to using the service for the first time however the registration process is not a difficult one. This allows CVS health to verify parent’s information and ensure that all stated specific requirements are being met. This childcare service will provide age appropriate care which would include constant supervision. Care would be given in a comfortable atmosphere that will be climate controlled, toys and games would help stimulate the children's minds, and there will also be television and snacks that would be provided at no additional cost. Given that the safety of all kids and enrolled in this program is of paramount importance there would be one associate for every four children at our facilities.
Strategic Direction
As our company has grown to over 1.3 million employees and over 5000 stores in many countries around the world we have been able to serve and support both our customers and associates by making them a priority and ensuring that we give back to the communities that we serve. Wal-Mart’s strategy includes improving the quality of goods we provides as well as the quality of the services we provide to both our employees and customers. By investing in our people we can ignite a sense of ownership as it will be an even better place to work and the pride and loyalty they feel towards the company would propel our company to new heights by becoming the number one retailer in the country. Investing in our customers allows us to show them that they are our most valuable assets and that the decisions that are made are for their benefit so that they can shop with confidence and shop on their own terms. Wal-Mart Daycare Inc. would be state of the art staffed with board certified and licensed child care professionals that would be able to provide excellent care for all children enrolled here. As the company becomes more inclusive of th ...
CVS Health 2015 Corporate Social Responsibility ReportCVS Health
Making quality health care affordable, accessible and sustainable is the driving force behind our Prescription for a Better World Corporate Social Responsibility strategy.
It starts with our company purpose: CVS Health is committed to helping people on their path to better health. To ensure we focus our resources in the most appropriate and impactful manner, we continually assess which issues are most material to address.
Each year, we release the results of this assessment in our Corporate Social Responsibility Report.
Now in its ninth year, the report focuses on three pillars that support our strategy: Health in Action, Planet in Balance, and Leader in Growth.
• Through Health in Action, we bring quality health care that is affordable and accessible to our communities.
• Planet in Balance captures our focus on operating an environmentally sustainable business.
• Leader in Growth highlights the value we place on conducting business with integrity.
We invite you to explore this year’s report and share your feedback with us at CSR@CVSHealth.com.
FAMILY MEDICINE CLINIC BUSINESS PLANStude.docxmglenn3
FAMILY MEDICINE CLINIC BUSINESS PLAN
Student’s name
Introduction
As part of its ongoing efforts to improve access to health care, General Medical Center is subsidizing the start-up and first year of operations of a new family medicine practice, Park Square Family Medicine.
As a advanced practice nurses (APN), I have invested a lot of time and money into education I have gone through dealing with the state laws and nurse practice acts, also gone through the principle of autonomy / collaborative approach of practice with physician
This is important because it fulfils the requirement of the APN professional business plan requirement and also to have an insight to what it takes to set up a clinic after licensure as an APN with practice privileges.
Mission/vision statement
Our vision is to bring quality and affordable healthcare. The clinic aspires to bring special healthcare services, health educational programs (primary preventive measures) as well as personal health and wellness programs.
Location of Business
The targeted location will be in Colorado because:
There is a wide range of people
Large Population
Easily accessible
The targeted location for the hospital set up will be in Colorado. This location is best since there is a wide range of people and the population as well is fair which implies that the hospital will have patients in regular basis which further ensure that the hospital will have a continuous flow of income. Before choosing the location, a thorough research was conducted, and further feasibility studies were conducted so as to be able to penetrate the available market and most importantly become the preferred choice.
4
SWOT Analysis
Strengths-
a well-qualified team of professionals in various positions of the hospital.
Clinic has a strong ethos of openness, sharing and commitment
weaknesses
Staff not clear of their role in the patient relationship
it is just starting out and therefore may not have sufficient required finance which will sustain the kind of the publicity
The strength of the hospital lies from the fact that they have a well-qualified team of professionals in various positions of the hospital. Therefore, they have the best arms in the whole of Colorado. Moreover, the hospital will be operating for twenty-four hours a day unlike other hospitals. Also, the clinic has a strong ethos of openness, sharing and commitment to increasing patient confidence Patients wanting to get involved Local charities willing to participate. The weaknesses limited is that it is just starting out and therefore may not have sufficient required finance which will sustain the kind of the publicity which is intended so that the business can be well known and also, Staff is not clear of their role in the patient relationship
5
Opportunities
Constant inflow of patients
Active volunteer committee willing to plan and organize events
Threat
Economic turndown
Patients confidentiality risk
.
CVS Health 2015 Corporate Social Responsibility ReportCVS Health
Making quality health care affordable, accessible and sustainable is the driving force behind our Prescription for a Better World Corporate Social Responsibility strategy.
It starts with our company purpose: CVS Health is committed to helping people on their path to better health. To ensure we focus our resources in the most appropriate and impactful manner, we continually assess which issues are most material to address.
Each year, we release the results of this assessment in our Corporate Social Responsibility Report.
Now in its ninth year, the report focuses on three pillars that support our strategy: Health in Action, Planet in Balance, and Leader in Growth.
• Through Health in Action, we bring quality health care that is affordable and accessible to our communities.
• Planet in Balance captures our focus on operating an environmentally sustainable business.
• Leader in Growth highlights the value we place on conducting business with integrity.
We invite you to explore this year’s report and share your feedback with us at CSR@CVSHealth.com.
FAMILY MEDICINE CLINIC BUSINESS PLANStude.docxmglenn3
FAMILY MEDICINE CLINIC BUSINESS PLAN
Student’s name
Introduction
As part of its ongoing efforts to improve access to health care, General Medical Center is subsidizing the start-up and first year of operations of a new family medicine practice, Park Square Family Medicine.
As a advanced practice nurses (APN), I have invested a lot of time and money into education I have gone through dealing with the state laws and nurse practice acts, also gone through the principle of autonomy / collaborative approach of practice with physician
This is important because it fulfils the requirement of the APN professional business plan requirement and also to have an insight to what it takes to set up a clinic after licensure as an APN with practice privileges.
Mission/vision statement
Our vision is to bring quality and affordable healthcare. The clinic aspires to bring special healthcare services, health educational programs (primary preventive measures) as well as personal health and wellness programs.
Location of Business
The targeted location will be in Colorado because:
There is a wide range of people
Large Population
Easily accessible
The targeted location for the hospital set up will be in Colorado. This location is best since there is a wide range of people and the population as well is fair which implies that the hospital will have patients in regular basis which further ensure that the hospital will have a continuous flow of income. Before choosing the location, a thorough research was conducted, and further feasibility studies were conducted so as to be able to penetrate the available market and most importantly become the preferred choice.
4
SWOT Analysis
Strengths-
a well-qualified team of professionals in various positions of the hospital.
Clinic has a strong ethos of openness, sharing and commitment
weaknesses
Staff not clear of their role in the patient relationship
it is just starting out and therefore may not have sufficient required finance which will sustain the kind of the publicity
The strength of the hospital lies from the fact that they have a well-qualified team of professionals in various positions of the hospital. Therefore, they have the best arms in the whole of Colorado. Moreover, the hospital will be operating for twenty-four hours a day unlike other hospitals. Also, the clinic has a strong ethos of openness, sharing and commitment to increasing patient confidence Patients wanting to get involved Local charities willing to participate. The weaknesses limited is that it is just starting out and therefore may not have sufficient required finance which will sustain the kind of the publicity which is intended so that the business can be well known and also, Staff is not clear of their role in the patient relationship
5
Opportunities
Constant inflow of patients
Active volunteer committee willing to plan and organize events
Threat
Economic turndown
Patients confidentiality risk
.
Fighting for a Healthier, Happier, TomorrowFEASIBLE.docxmydrynan
Fighting for a Healthier, Happier, Tomorrow
FEASIBLE Comment by Michele: Since the analysis is not yet complete, it is too soon to determine this.
Healthy Hands, LLC
Business Feasibility Study
Eric Reinert
Yagiz Over
Benadeta Burroughs
Tuan Huynh
An Nguyen
Raymond Dharmadipraja
Drexel University
August 7th, 2013
Why the blank page?
Table of Contents
Executive Summary 5
Business Concept 6
Industry Analysis 7
S.W.O.T. Analysis 7
Market Analysis 10
Market Size, trend and growth 10
Product Distribution and Sales 10
Estimated Market Share and Sales 11
Founding Team 12
Product/ Service Development Plan 13
Financial Plan 15
New Venture Development Timeline 16
Appendices 17
Why the blank page above?Executive Summary Comment by Michele: Good! You are one of the very few teams that knew not to write this yet.
Business Concept
Methicillin-Resistant Staphylococcus Aureus, also known as MRSA, is the bacterial strain responsible for causing staph infections. There are approximately one million infections every year because of these bacteria. MRSA is also responsible for 20% of all hospital infections. The main mechanism for the transfer of these bacteria is through direct skin-skin contact. The contraction of this disease is not only painful and potentially life threatening, but it can lead to an extra five days in the hospital and an additional average of $6,400 in hospital fees. This is outrageous, especially considering the fact that the cause of the infection is usually due to improper hygienic practices by the hospital staff. There is an easy solution to preventing the spread of MRSA and most other diseases spread through skin-skin contact - washing your hands. Unfortunately it is nearly impossible to ensure that hospital employees are practicing proper hygiene, until now. Comment by Michele: Cite. Comment by Michele: Cite. Comment by Michele: Always put a blank line between paragraphs in a single-spaced document.
Healthy Hands is an innovative new way to help ease the on-going difficulty employers face, whilst trying to ensure their employees maintain a clean and safe environment. The best part is that hospitals are not the only businesses that can benefit from Healthy Hands. Restaurants, schools, and even households can all benefit from this service. The concept is simple. It is a wireless system set up within a series of soap and/ or hand sanitizer dispensers that keeps track of how often employees wash their hands. Using an innovative new identification wrist band, the Healthy Hands dispensers will wirelessly transmit the ID information provided by the wrist band to a wireless service. This service will keep track of the amount of times each employee washes, or sanitizes their hands in real time! This will provide a means by which employers can incentivize and monitor the hygiene of their employees. Comment by Michele: Don’t use exclamation points in business pa ...
Webinar: Creating a Retail Health Infrastructure: Is Your Infrastructure Read...imagine.GO
Do you have a cohesive Channel Threading Strategy across all your consumer channels? Is your organization’s consumer initiative focused on tying together the channels and touch points that exist today as well as identifying any areas that are not being addressed? What does your infrastructure maturity curve look like?
It is critical for insurers to get their multi-channel strategy right. Health plans should understand the big picture of how much consumer traffic comes from each channel. A strategy must also examine consumer transactions across multiple channels. This webinar looks at how to develop the people, processes and technology necessary to the development of an excellent retail/consumer organization that can support multiple consumer channels.
Attendees will gain insights and perspective on:
- The role and intent of your retail channels.
- The fundamentals of a retail infrastructure.
- The fundamentals of a retail organizational structure.
Spotlight On... The Pharma Customer ExperienceCOUCH Health
In this edition, we’re shining our spotlight on the pharma customer experience. We discuss what customer experience really means in pharma, how it’s developing, who your audience is and why measuring emotion is vital.
Read online or download your free copy now! Then be sure to get in touch with us with any feedback or insights you have too – we’d love to continue the discussion…
2013 10 utilizing member engagement to improve cahps scoresimagine.GO
The Accountable Care Act means more access to healthcare for more people. But to pay for that access it also means margins for healthcare companies are going to be squeezed. But this does not necessarily imply doom for healthcare companies. The law actually encourages healthcare businesses to build better business models – and is willing to pay for it. By retooling your market approach, and the operations that run your business, you can actually improve your margins and your customer’s happiness at the same time you are helping to create a better and more efficient healthcare ecosystem.
A guide to effectively marketing your dental practice, which will help you both retain and acquire patients. This is a "must-see" slideshow for anyone in the healthcare industry, and will help your business create a competitive advantage in the industry. Numerous marketing tactics, relevant to dental practices, are outlined in an easy to comprehend manner that will have you improving your marketing strategy in no time.
Parents looking for quality child care may feel stressed, frustrated, confused, discouraged andeven frightened.
This emotional roller coaster ride shouldn’t have to take place.Instead, we want you to feel comfortable and confident when searching for quality child care.
After going through the Choosing Quality Child Care Core Knowledge, choosing quality child care will hopefully seem like a breeze!
Running head ASSIGNMENT 21ASSIGNMENT 22.docxhealdkathaleen
Running head: ASSIGNMENT 2 1
ASSIGNMENT 2 2
Assignment 2
Part B: Marketing Plan
Daniel Hernandez
MKT 500 Marketing Management
Strayer University
Dr. Alex Onukwugha
November 12, 2019
This paper will cover Part 2 of the marketing plan for Heartland Comfort Care (HCC). An explanation on the professor’s feedback, the strategic branding methods for marketing, and an analysis of the primary and secondary target markets will be covered. The paper will also explain the position statement, give a perceptual map and an explanation of consumer’s behavior for the desired target market. The company’s mission statement will be the impelling force that drives the market plan. “To deliver the best care every day for every patient with the commitment of compassionate, holistic healing from healthcare professionals that are dedicated to providing high-quality, affordable healthcare. To deliver patient-centered services that give hope to all patients and the understanding that wellness is healing”.
The introduction of the company’s and the mission statement were suitable as well as the direction where the company will be heading in the future. The description of the services were also adequate but I need to provide a more thorough approach on how I intend to implement them relative to marketing. Some of the focus areas that I received guidance to make changes on are, the rationale for some of the choices and a more thorough explanation of the competition and my plans to stay ahead and be profitable. Another recommendation was to perfect the SWOT analysis with realistic rationales to each of the elements along with a sound foundation (Keller, Dekimpe, & Geyskens, 2016). The suggested feedback is presented in the body of the paper to improve the marketing plan for HCC.
Branding
HCC strategic branding plan will include the health and recuperation or improvement to prior health states of our clients. The mission statement focuses on health and functionality improvement in getting the client to a better state of health before the insult. With our dedicated team our clients’ benefits from advanced research and implementation of new modalities that are proven to work supported by evidence based practice. Branding strategies is the plan of action utilized by companies to set them apart from the competition. It is a long-term design that companies use in order for clients to recognize their product with the anticipation of the services and the products that they offer (Hussain, 2019). For instance, companies such as Chick Fill A, Coca Cola, Popeye’s have brands and logo that consumers can expect the same products all the time, from the staff uniform, customer service, menu, and taste of products. This fulfils the three components of branding emotional effect, consistency, and purpose (Business Insider, 2018). HCC is providing a pathway for clients to have the ability to function after health setbacks. The care team at HCC is confident in thei ...
Patient Loyalty: What it Takes to Earn Their Loyalty Sallie Burnett
Patient Loyalty Is Up for Grabs
Recent research showed consumers are just as likely to switch healthcare providers as hotels if they don’t get responsiveness and convenience. In fact, 61% would switch providers to get an appointment quickly. 52% would switch to get an appointment at a convenient location.
Those healthcare providers that develop strategies, capabilities and analytics to enable the key elements of a superior patient experience—speed to access, convenience, information transparency and personalized service— will be best positioned to outperform their peers.
This presentation gives you insight into the current healthcare marketplace and seven best practices for building patient loyalty.
AMA Houston Healthcare SIG: Health Reform and Brand ManagementEndeavor Management
John McKeever recently spoke to the AMA Houston's Healthcare Special Interest Group (SIG) and shared how to effectively manage one's brand while navigating health reform.
In a two- to three-page paper (excluding the title and reference pag.docxrock73
In a two- to three-page paper (excluding the title and reference pages), explain the purpose of an income statement and how it reflects the firm’s financial status. Include important points that an analyst would use in assessing the financial condition of the company. Also, analyze Ford Motor Company’s income statement from its
2012 Annual Report
.
Your paper must be formatted according to APA style, and must include citations and references for the text and at least two scholarly sources.
.
In a substantial paragraph respond to either one of the following qu.docxrock73
In a substantial paragraph respond to either one of the following questions:
1.) Choose one source of energy, explain its origins, how does it impact our Earth, and what effect does it have on our planet?
OR
2.) Explain, with details, how geology influences the distribution of natural resources.
NO MINIMUM WORD LENGTH REQUIRED.
.
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Healthy Hands, LLC
Business Feasibility Study
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Benadeta Burroughs
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Why the blank page?
Table of Contents
Executive Summary 5
Business Concept 6
Industry Analysis 7
S.W.O.T. Analysis 7
Market Analysis 10
Market Size, trend and growth 10
Product Distribution and Sales 10
Estimated Market Share and Sales 11
Founding Team 12
Product/ Service Development Plan 13
Financial Plan 15
New Venture Development Timeline 16
Appendices 17
Why the blank page above?Executive Summary Comment by Michele: Good! You are one of the very few teams that knew not to write this yet.
Business Concept
Methicillin-Resistant Staphylococcus Aureus, also known as MRSA, is the bacterial strain responsible for causing staph infections. There are approximately one million infections every year because of these bacteria. MRSA is also responsible for 20% of all hospital infections. The main mechanism for the transfer of these bacteria is through direct skin-skin contact. The contraction of this disease is not only painful and potentially life threatening, but it can lead to an extra five days in the hospital and an additional average of $6,400 in hospital fees. This is outrageous, especially considering the fact that the cause of the infection is usually due to improper hygienic practices by the hospital staff. There is an easy solution to preventing the spread of MRSA and most other diseases spread through skin-skin contact - washing your hands. Unfortunately it is nearly impossible to ensure that hospital employees are practicing proper hygiene, until now. Comment by Michele: Cite. Comment by Michele: Cite. Comment by Michele: Always put a blank line between paragraphs in a single-spaced document.
Healthy Hands is an innovative new way to help ease the on-going difficulty employers face, whilst trying to ensure their employees maintain a clean and safe environment. The best part is that hospitals are not the only businesses that can benefit from Healthy Hands. Restaurants, schools, and even households can all benefit from this service. The concept is simple. It is a wireless system set up within a series of soap and/ or hand sanitizer dispensers that keeps track of how often employees wash their hands. Using an innovative new identification wrist band, the Healthy Hands dispensers will wirelessly transmit the ID information provided by the wrist band to a wireless service. This service will keep track of the amount of times each employee washes, or sanitizes their hands in real time! This will provide a means by which employers can incentivize and monitor the hygiene of their employees. Comment by Michele: Don’t use exclamation points in business pa ...
Webinar: Creating a Retail Health Infrastructure: Is Your Infrastructure Read...imagine.GO
Do you have a cohesive Channel Threading Strategy across all your consumer channels? Is your organization’s consumer initiative focused on tying together the channels and touch points that exist today as well as identifying any areas that are not being addressed? What does your infrastructure maturity curve look like?
It is critical for insurers to get their multi-channel strategy right. Health plans should understand the big picture of how much consumer traffic comes from each channel. A strategy must also examine consumer transactions across multiple channels. This webinar looks at how to develop the people, processes and technology necessary to the development of an excellent retail/consumer organization that can support multiple consumer channels.
Attendees will gain insights and perspective on:
- The role and intent of your retail channels.
- The fundamentals of a retail infrastructure.
- The fundamentals of a retail organizational structure.
Spotlight On... The Pharma Customer ExperienceCOUCH Health
In this edition, we’re shining our spotlight on the pharma customer experience. We discuss what customer experience really means in pharma, how it’s developing, who your audience is and why measuring emotion is vital.
Read online or download your free copy now! Then be sure to get in touch with us with any feedback or insights you have too – we’d love to continue the discussion…
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The Accountable Care Act means more access to healthcare for more people. But to pay for that access it also means margins for healthcare companies are going to be squeezed. But this does not necessarily imply doom for healthcare companies. The law actually encourages healthcare businesses to build better business models – and is willing to pay for it. By retooling your market approach, and the operations that run your business, you can actually improve your margins and your customer’s happiness at the same time you are helping to create a better and more efficient healthcare ecosystem.
A guide to effectively marketing your dental practice, which will help you both retain and acquire patients. This is a "must-see" slideshow for anyone in the healthcare industry, and will help your business create a competitive advantage in the industry. Numerous marketing tactics, relevant to dental practices, are outlined in an easy to comprehend manner that will have you improving your marketing strategy in no time.
Parents looking for quality child care may feel stressed, frustrated, confused, discouraged andeven frightened.
This emotional roller coaster ride shouldn’t have to take place.Instead, we want you to feel comfortable and confident when searching for quality child care.
After going through the Choosing Quality Child Care Core Knowledge, choosing quality child care will hopefully seem like a breeze!
Running head ASSIGNMENT 21ASSIGNMENT 22.docxhealdkathaleen
Running head: ASSIGNMENT 2 1
ASSIGNMENT 2 2
Assignment 2
Part B: Marketing Plan
Daniel Hernandez
MKT 500 Marketing Management
Strayer University
Dr. Alex Onukwugha
November 12, 2019
This paper will cover Part 2 of the marketing plan for Heartland Comfort Care (HCC). An explanation on the professor’s feedback, the strategic branding methods for marketing, and an analysis of the primary and secondary target markets will be covered. The paper will also explain the position statement, give a perceptual map and an explanation of consumer’s behavior for the desired target market. The company’s mission statement will be the impelling force that drives the market plan. “To deliver the best care every day for every patient with the commitment of compassionate, holistic healing from healthcare professionals that are dedicated to providing high-quality, affordable healthcare. To deliver patient-centered services that give hope to all patients and the understanding that wellness is healing”.
The introduction of the company’s and the mission statement were suitable as well as the direction where the company will be heading in the future. The description of the services were also adequate but I need to provide a more thorough approach on how I intend to implement them relative to marketing. Some of the focus areas that I received guidance to make changes on are, the rationale for some of the choices and a more thorough explanation of the competition and my plans to stay ahead and be profitable. Another recommendation was to perfect the SWOT analysis with realistic rationales to each of the elements along with a sound foundation (Keller, Dekimpe, & Geyskens, 2016). The suggested feedback is presented in the body of the paper to improve the marketing plan for HCC.
Branding
HCC strategic branding plan will include the health and recuperation or improvement to prior health states of our clients. The mission statement focuses on health and functionality improvement in getting the client to a better state of health before the insult. With our dedicated team our clients’ benefits from advanced research and implementation of new modalities that are proven to work supported by evidence based practice. Branding strategies is the plan of action utilized by companies to set them apart from the competition. It is a long-term design that companies use in order for clients to recognize their product with the anticipation of the services and the products that they offer (Hussain, 2019). For instance, companies such as Chick Fill A, Coca Cola, Popeye’s have brands and logo that consumers can expect the same products all the time, from the staff uniform, customer service, menu, and taste of products. This fulfils the three components of branding emotional effect, consistency, and purpose (Business Insider, 2018). HCC is providing a pathway for clients to have the ability to function after health setbacks. The care team at HCC is confident in thei ...
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Patient Loyalty Is Up for Grabs
Recent research showed consumers are just as likely to switch healthcare providers as hotels if they don’t get responsiveness and convenience. In fact, 61% would switch providers to get an appointment quickly. 52% would switch to get an appointment at a convenient location.
Those healthcare providers that develop strategies, capabilities and analytics to enable the key elements of a superior patient experience—speed to access, convenience, information transparency and personalized service— will be best positioned to outperform their peers.
This presentation gives you insight into the current healthcare marketplace and seven best practices for building patient loyalty.
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In a two- to three-page paper (excluding the title and reference pag.docxrock73
In a two- to three-page paper (excluding the title and reference pages), explain the purpose of an income statement and how it reflects the firm’s financial status. Include important points that an analyst would use in assessing the financial condition of the company. Also, analyze Ford Motor Company’s income statement from its
2012 Annual Report
.
Your paper must be formatted according to APA style, and must include citations and references for the text and at least two scholarly sources.
.
In a substantial paragraph respond to either one of the following qu.docxrock73
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1.) Choose one source of energy, explain its origins, how does it impact our Earth, and what effect does it have on our planet?
OR
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NO MINIMUM WORD LENGTH REQUIRED.
.
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References
Hudson, R. (Ed). (2014).
The new politics of old age policy
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Dempsey, J. S., & Forst, L. S. (2011, Pg. 213-214).
Police
. Clifton Park, NY: Delmar.
.
In a weekly coordination meeting, several senior investigators from .docxrock73
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i need to wrote two paragraph also incloude two citation for each one
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In a minimum 200 word response explain the problems that law enforce.docxrock73
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In a minimum 200 word response explain some of the reasons why, in.docxrock73
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limit the number of officers reporting to one supervisor.
What factors can affect how many employees are supervised at one time?
Dempsey, J. S., & Forst, L. S. (2011, Pg.
Pg. 35-40
).
Police
. Clifton Park, NY: Delmar.
.
In a maximum of 750 words, you are required to1. Summarize the ar.docxrock73
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or the union
.
in a two- to- three page paper (not including the title and referenc.docxrock73
in a two- to- three page paper (not including the title and reference pages), explain how Foreign Direct Investment (FDI) would cause an increase in the BRIC (Brazil, Russia, India, and China) countries’ Gross Domestic Product (GDP).
Your paper must be formatted according to APA Style and include at least two scholarly sources to support your assertions.
.
In a two- to three-page paper (not including the title and reference.docxrock73
In a two- to three-page paper (not including the title and reference pages), explain the purpose of a balance sheet and how it reflects the firm’s financial status. Analyze Ford Motor Company’s balance sheet from its
2012 Annual Report
.
Your paper must be formatted according to APA style and it must include citations and references for the text and at least two scholarly
.
In a group, take a look at the two student essays included in this f.docxrock73
In a group, take a look at the two student essays included in this folder. For each of these essays: (1) outline the organization of the components, (2) label the components, (3) name the audience and purpose, (4) decide if you found the organization of the components to be effective, and if the components themselves were well written or poorly written. You'll type your notes into a Microsoft Word document, include the names of all group members, and then upload the document individually to your own iLearn dropbox.
.
BASEBALLRuns Scored (X)Wins (Y)7086987590654797048078795730716678661963867976457455667707918559674381731946418965471735797357361556
Develop a position paper on best practices for teaching English Learners. This paper should contain the student’s personal beliefs about and the best models to practice. Statements must be supported with research data. There must be at least THREE references. The textbook may serve as ONE reference (Education English Learners for a Transformed World) The paper must be typed using APA style, double spaced, and with a title page and a reference page. The paper should be no less than three pages in length.
The positon paper: why two way is the best method in Bilingual Education
1) Please explain the components of the Prism Model and why these components are important in creating a welcoming school that promotes success for English Learners.
2) There have been many programs and ideas in the US Public schools for how best to serve English Learners and close the gap between those who enter school speaking English and those who have to learn English along the way.
Following is a list of Bilingual Education Models that have been tried. According to the text book and the research of Virginia Collier and Wayne Thomas, please rate the following programs from 1-6 with 1 being the most effective program for student success and 6 being the least effective program for learning English:
__________Maintenance Bilingual Ed., Self-Contained
__________Transitional Bilingual Ed.
__________One-way Dual Language
__________Pull-out Bilingual Ed.
__________Two-way Dual Language
__________Enrichment Bilingual Education (30 min. per day)
The following programs are designed for ELs who do not live in an area where bilingual ed. is available or do not qualify for bilingual education due to the language they speak. Please rate the following ESL programs on a scale of 1-4 with 1 being the most successful way to teach English and 4 being the least effective program:
__________ESL Pull-out
__________Sheltered Instruction in the regular classroom
__________Total emersion with no language support
__________English enrichment, 30 minutes per day, by classroom teacher
3) Please explain the difference between a 50/50 model and a 90/10 model of Dual Language Education.
4) Why does 2-way Dual Language Education usually have better results than 1-way Dual Language Education?
5) In order to have an effective Dual Language program, there are two important things teachers should not do. What are they?
6) What does it mean to see other cultures not as a deficit but as a difference? Why is this idea important to your classroom?
7) We are required to have many formal assessments in our educational curriculum. However, informal assessment can be much more informative to the teacher of language learners. Please explain why Informal Assessments might be a better way for the teacher to know the true level of the student.
...
Based on Santa Clara University Ethics DialogueEthics .docxrock73
Based on Santa Clara University Ethics Dialogue
Ethics case studies
This is an extra credit assignment that I am offering for the first time this term. In this booklet, you will find 38 separate case studies. You are free to respond to any or all of these cases.
You may earn up to 5 extra credit points per question, based on the complexity of the case and the logic of your response. You may not earn more than 100 points (10 percent of your final grade).
You may find it helpful to read the paper “Four Tough Ethical Dilemmas” prior to responding.
While these are your opinions, citations are not expected; however, if you make use of the work of others, include APA style citations for complete credit.
Either cut and paste the cases you select to a separate file or use this file for your submission. If you use this file to submit a response, please delete those cases to which you are not responding.
Dr. Frick
Case 1: Family Loyalty vs. Meritocracy
A man was appointed president of the newly-acquired Philippine subsidiary of a large American company. He was reviewing the organization with the company's head of human resources. One thing the president noted was that the same names reoccurred frequently in several departments. "It is our tradition," commented the HR head. "Families take care of their own. If one family member gets a good job in a Philippine company, other members of the family apply to join that company and the first member there can help the whole family become successful by helping them get hired and by coaching them to be successful. The company benefits. Our costs of recruiting are lower, we know more about the people we hire, and the commitment to family success results in fewer performance and discipline problems because family members want to please their older relatives."
The president wondered how these practices would be regarded in a large American firm, and whether or not he should take action to change them.
1. Nepotism is not illegal, but is it ethical?
2. If the business is family-owned, does that make a difference?
3. How does national culture affect this discussion?
Case 2: Is the Two-Tier System Ethically Problematic
Employees at a cereal makers plant were “locked-out” from their jobs producing cereal for over 3 months. Company management and the union representing the employees reached a stalemate in negotiations resulting in the lockout. The union claims that the primary issue is the company’s demand of dramatically increasing the number of temporary workers, who would earn $6 less per hour and receive fewer benefits. Critics claim this effectively creates a two-tier system at the plant. Under the current agreement, the company may use temporary workers for up to 30% of the workforce, but the union claims the company is now pushing for 100%. The workers, who have had their health insurance suspended, fear that their jobs will either be replaced entirely by temporary workers, or they will be f ...
Barbara Corcoran Learns Her Heart’s True Desires In her.docxrock73
Barbara Corcoran Learns Her Heart’s True Desires
In her hilarious and lighthearted book, Shark Tales: How I Turned $1,000 Into a
Billion Dollar Business, Barbara Corcoran demonstrates the importance of knowing what
you really want out of life (Corcoran & Littlefield, 2011). As her title suggests, Barbara
founded her real estate company, The Corcoran Group, with only $1,000 and some big
dreams. Shortly after founding the company, Barbara took out a piece of paper and wrote
down some big goals for herself and the company. In 1978, she had only 14 sales agents
working for her, who earned a total of $250,000 in commissions. She set a goal of
doubling the number of agents and the commissions every year. So she put down 28 sales
people for 1979, 56 for 1980, and so on, all the way up to 1,792 salespeople in 1985 with
total commissions of $32,000,000. Barbara was amazed when she saw the fantastic sums
projected for 1985, and of course many people, when they see such amazing sums, would
dismiss the calculations as fantasy But as Barbara put it, she went to work the next day
hustling hard for her $32 million.
Real estate agents are paid largely by commission, which is about as close as you
can get to a pure form of contingent reward for performance. However, Barbara didn’t
rely solely on the commissions to motivate her workers. She threw theme parties and held
numerous social events to build a committed workforce. Good sales agents could always
move to another firm, but not every firm had Barbara’s positive attitude and fun-filled
atmosphere. In the early years of the firm, when money was tight, Barbara and her
relatives did the cooking for the outings and parties, and she found clever ways to
entertain people with skating parties and other lively activities. As the firm became larger
and more profitable, she even hired professional entertainers for the company’s midweek
picnics, which included elephant shows, daring rides on hot air balloons, horses, or
Harley Davidsons, etc. Barbara stated “I built my company on pure fun, and believe that
fun is the most underutilized motivational tool in business today. All of my best ideas
came when I was playing outside the office with the people I worked with” (Corcoran &
Littlefield, 2011, p. 283). What did she get in return for the fun atmosphere? She had the
“most profitable real estate company per person in the United States” (p. 284). By the
time she sold her agency in 2001, she had 1,000 agents working for her, and she had the
largest real estate agency in New York – clearly her motivational strategies attracted a
large number of productive employees.
Barbara Corcoran had sold her firm for $66 million. She thought that would make
her happy, but instead, it made her sad. Although she pretended to be happy with her new
wealth and freedom, she was “secretly miserable” (Corcoran & Littlefield, 2011, p. 232).
She had lost her purpose ...
Bapsi Sidhwa’s Cracking India
1947 Partition
Deepa Mehta’s earth (1998)
Characters
Aamir Khan - Dil Navaz, the Ice Candy Man
Nandita Das - Shanta, the Ayah
Rahul Khanna - Hassan, the Masseur
Maia Sethna - Lenny Sethna
Shabana Azmi - older Lenny, narrator
Kitu Gidwani - Bunty Sethna
Arif Zakaria - Rustom Sethna
Kulbhushan Kharbanda - Imam Din
Kumar Rajendra - Refugee Police
Pavan Malhotra - Butcher
IN Deepa Mehta’s words
I wanted desperately to make CRACKING INDIA into a film, a particular film, EARTH, which would be the second in my trilogy of the elements of Fire, Earth and Water.
Tracing Bapsi was no easy task but persevere we did and soon I was talking to Bapsi on the phone, hoping that the film rights to her book were still available. Two months later, thanks to David Hamilton's unwavering belief in the project, we owned the rights, had development funds, and I was sitting at my kitchen table, writing the screenplay of EARTH.
David and Anne Masson and I had worked together on FIRE and we re-assembled the team to begin the detailed planning of the production.
During this phase Bapsi became a friend and was exceedingly generous with information and old photographs. She would talk with me for hours about what it was like growing up in Lahore during those times. Lenny, after all, was based on Bapsi. In fact, Lenny was Bapsi.
The irony of our situation hasn't escaped Bapsi or myself. Bapsi is from Pakistan and now a US citizen. I'm from India and now living in Canada. If neither of us had moved from our respective homelands, the film just wouldn't have been possible. Pakistan and India, since the Partition of 1947, are sworn enemies. Not only have they fought three major wars against each other, but also, as I write this, both countries talk blithely about their nuclear capabilities and continue their militant aggression against each other across the still- disputed Kashmir border.
Fallen Women in the novel and film
Abducted women like Ayah and Hamdia, Lenny’s new nanny are viewed with suspicion from Lenny.
Page 226
“It isn’t a jail, Lenny baby…it’s a camp for fallen women.”
“What are fallen women?”
“Hai! The questions you ask! Your mother won’t like such talk…Now keep quiet”
“Are you a fallen woman?”
Fallen women – Abducted and raped women
In the aftermath of the 1947 declaration of Indian independence, the roughly drawn new state boundaries triggered what may have been the biggest migration in human history.
Historical consensus supports a figure of 12 million people displaced, although the BBC suggests figures as high as 14.5 million people. An undeclared civil war erupted as communities of Hindus, Muslims, and Sikhs fought one another to establish their own identities in their redefined homelands. And, in the process, the Indian government estimates, 83,000 women were abused and abducted. Others put the number even higher.
“Rather than being raped and abandoned,” Yasmin Khan writes in The Great Partition: The ...
Barriers of therapeutic relationshipThe therapeutic relations.docxrock73
Barriers of therapeutic relationship:
The therapeutic relationship between patient and nurse is often filled with barriers that can generate obstacles for the relationship and, in the end, the health system as a whole (Sfoggia et al.,2014). There are many factors that hinder building a therapeutic relationship: language, professional jargon, communication impairment, and cultural diversity (ibid).
Language:
Language can be an obstacle to nurse-patient communication because a patient may not be able to speak the same language and therefore communication is not possible (Levin,2006). The best way to overcome this barrier is providing a translator who can explain a professional facilitator's message easily to the patient(ibid). For instance, if the nurse only speaks English but the patient is only able to speak Arabic, a translation to the patient of what the professional facilitator is saying leads to less chance of misunderstanding (ibid). Translation also allows a patient to feel comfortable through being able to speak in their own language (ibid).
Medical jargon:
Jargon is a technical language that is comprehended by people in a specific industry or area of work (Leblanc et al.,2014). Health professionals often use jargon to communicate with each other(ibid). For example, T.B. disease stands for tubercle bacillus and HIV stands for human immunodeficiency virus (Mccrary & Christensen,1993). Jargon often makes sense to health professionals but a patient who does not understand these acronyms will not understand such communication, leading to a barrier in therapeutic relationship between patient and health professional (Leblanc et al.,2014).
Communication impairment:
Patients with communication impairment such as blindness, deafness and speech impairment often feel isolated, frustrated and self-conscious (O’Halloran et al.,2009). Some patients are born with such disabilities or have developed them as a result of disease (ibid). Therefore, nurses should provide enough time in order to describe any issue to such patients so that they do not feel uncomfortable or censured by health professionals, who must remain impartial (ibid).
Cultural diversity:
Patients often have various differences (Leblanc et al.,2014).Some of these differences are due to a patient's illness, social status, economic class, education and personality(ibid). However, according to Kirkham (1998), the deepest differences might be cultural diversity. Beheri (2009) points out that many nurses believe if they just treat patients with respect, they will avoid most cultural issues. Nevertheless, avoiding misunderstanding can be achieved through some knowledge of cultural customs, which might help and enable nurses to provide better health care to patients (ibid).
Facilitators of therapeutic relationship:
UNCRPD (2006) states that the most fundamental human right in hospital is communication. Patients are required to be provided with an effective communication method by nurs ...
Barada 2Mohamad BaradaProfessor Andrew DurdinReligions of .docxrock73
Barada 2
Mohamad Barada
Professor Andrew Durdin
Religions of the World Hum 201-02
March 23rd, 2018
References:
1. Rachel. Rachel’s Musings: Buddhism is a Religion. Retrieved from https://www.rabe.org/thoughts-on-buddhism/buddhism-is-a-religion/
2. Winfield, Pamela. The Conversation: Why so many Americans think Buddhism is just a philosophy. Retrieved from https://theconversation.com/why-so-many-americans-think-buddhism-is-just-a-philosophy-89488
Critical Analysis of the religious nature of Buddhism
The religious community often debates on whether Buddhism is categorized as a religion or as philosophical teaching. The answer to the question varies depending on an individual’s point of view. There are three main types of Buddhism practices across the world with each of them having smaller branches with slights variances in their teachings and beliefs. The different styles of Buddhist mainly encompass Theravada Buddhism, Vajrayana Buddhism, and Mahayana Buddhism. The various forms often have deities that are worshipped while others do not. Some often have scriptures while others do not usually believe in any physical form of the Buddhist teachings. The first article is authored by Rachel, a blogger, presenting the argument that Buddhism is a religion (Rachel, 1). On the other hand, the second article authored by Pamela Winfield recognizes Buddhism as a philosophy. Analyzing and comparing the two pieces having divergent views on the religious nature of Buddhism is crucial for understanding whether it is a religion or philosophy.
Summary of the articles
Rachel in her article considers Buddhism as a religion. The author acknowledges the fact that Mahayana Buddhism which is often found in greater part of Asia that includes Japan, Korea, and China often teaches on attaining enlightenment (Rachel, 1). The Mahayana often accept that every individual wishes to ensure the effective attainment of enlightenment and thus end the cycle of rebirth which others recognize as “Karma.” The article proceeds to state that Buddha is the greatest of the deities but is not worshipped. Instead, Buddha often inspires all those who practice doing as he once did. The author states that Buddhism often requires that the individuals that choose the wrong path attempt to re-accomplish these tasks in their next life alongside other punishments imposed on them by karma. The characteristics of this type of Buddhism thus often play a significant role in showing the religious nature of Buddhism. The author concludes by stating that Buddhism often contains all the different elements of a religion. Moreover, the article associates Buddhism with fallacies that characterize other religions and just as dangerous as other religions as well. A quote proves the claim on the dangerous nature of Buddhism that the author uses to summarize the teachings of Buddhism.
On the other hand, Winfield tends to focus on enlightening the readers on some of the aspects of Buddhism that ensures its a ...
Welcome to TechSoup New Member Orientation and Q&A (May 2024).pdfTechSoup
In this webinar you will learn how your organization can access TechSoup's wide variety of product discount and donation programs. From hardware to software, we'll give you a tour of the tools available to help your nonprofit with productivity, collaboration, financial management, donor tracking, security, and more.
How to Make a Field invisible in Odoo 17Celine George
It is possible to hide or invisible some fields in odoo. Commonly using “invisible” attribute in the field definition to invisible the fields. This slide will show how to make a field invisible in odoo 17.
Introduction to AI for Nonprofits with Tapp NetworkTechSoup
Dive into the world of AI! Experts Jon Hill and Tareq Monaur will guide you through AI's role in enhancing nonprofit websites and basic marketing strategies, making it easy to understand and apply.
The French Revolution, which began in 1789, was a period of radical social and political upheaval in France. It marked the decline of absolute monarchies, the rise of secular and democratic republics, and the eventual rise of Napoleon Bonaparte. This revolutionary period is crucial in understanding the transition from feudalism to modernity in Europe.
For more information, visit-www.vavaclasses.com
Read| The latest issue of The Challenger is here! We are thrilled to announce that our school paper has qualified for the NATIONAL SCHOOLS PRESS CONFERENCE (NSPC) 2024. Thank you for your unwavering support and trust. Dive into the stories that made us stand out!
Operation “Blue Star” is the only event in the history of Independent India where the state went into war with its own people. Even after about 40 years it is not clear if it was culmination of states anger over people of the region, a political game of power or start of dictatorial chapter in the democratic setup.
The people of Punjab felt alienated from main stream due to denial of their just demands during a long democratic struggle since independence. As it happen all over the word, it led to militant struggle with great loss of lives of military, police and civilian personnel. Killing of Indira Gandhi and massacre of innocent Sikhs in Delhi and other India cities was also associated with this movement.
A Strategic Approach: GenAI in EducationPeter Windle
Artificial Intelligence (AI) technologies such as Generative AI, Image Generators and Large Language Models have had a dramatic impact on teaching, learning and assessment over the past 18 months. The most immediate threat AI posed was to Academic Integrity with Higher Education Institutes (HEIs) focusing their efforts on combating the use of GenAI in assessment. Guidelines were developed for staff and students, policies put in place too. Innovative educators have forged paths in the use of Generative AI for teaching, learning and assessments leading to pockets of transformation springing up across HEIs, often with little or no top-down guidance, support or direction.
This Gasta posits a strategic approach to integrating AI into HEIs to prepare staff, students and the curriculum for an evolving world and workplace. We will highlight the advantages of working with these technologies beyond the realm of teaching, learning and assessment by considering prompt engineering skills, industry impact, curriculum changes, and the need for staff upskilling. In contrast, not engaging strategically with Generative AI poses risks, including falling behind peers, missed opportunities and failing to ensure our graduates remain employable. The rapid evolution of AI technologies necessitates a proactive and strategic approach if we are to remain relevant.
1. BALANCED SCORECARD 2
Daniel Ortiz
Strategic Plan Part 3: Balanced Scorecard and Communication
Plan
BUS 475
Roberto Cordero
August 2, 2016
Running head: BALANCED SCORECARD 1
Conceptualizing a new service
As most organizations become more successful it becomes the
natural them to expand both their products on their services as a
way of claiming more of the market share. CVS health is one
such company who has established is strong name and house
built in well-organized. As parts of the current expansion of fun
at CVS health, we have decided to expand our services to now
include intensive childcare services. After a thorough
evaluation of our customer's needs through observation question
in online services we have determined that the expanding of our
services to know include this year would bring tremendous
2. value to the medical experience. We would include child
interaction services from 6 months to 12 years for standard low
flat fees, the new service will allow parents and guardians to
leave their kids in a safe enjoyable environments.
This new service would require parents to register their kids to
using the service for the first time however the registration
process is not a difficult one. This allows CVS health to verify
parent’s information and ensure that all stated specific
requirements are being met. This childcare service will provide
age appropriate care which would include constant supervision.
Care would be given in a comfortable atmosphere that will be
climate controlled, toys and games would help stimulate the
children's minds, and there will also be television and snacks
that would be provided at no additional cost. Given that the
safety of all kids and enrolled in this program is of paramount
importance there would be one associate for every four children
at our facilities.
Strategic Direction
As our company has grown to over 1.3 million employees and
over 5000 stores in many countries around the world we have
been able to serve and support both our customers and
associates by making them a priority and ensuring that we give
back to the communities that we serve. Wal-Mart’s strategy
includes improving the quality of goods we provides as well as
the quality of the services we provide to both our employees
and customers. By investing in our people we can ignite a sense
of ownership as it will be an even better place to work and the
pride and loyalty they feel towards the company would propel
our company to new heights by becoming the number one
retailer in the country. Investing in our customers allows us to
show them that they are our most valuable assets and that the
decisions that are made are for their benefit so that they can
shop with confidence and shop on their own terms. Wal-Mart
Daycare Inc. would be state of the art staffed with board
certified and licensed child care professionals that would be
able to provide excellent care for all children enrolled here. As
3. the company becomes more inclusive of the customers we
service our market share as well as customer satisfaction scores
would see a significant increase.
Financial perspective
The global market is comprised of a growing business market
with a large percentage of the market not yet aware of the
services being offered by the CVS health childcare services.
Despite this, there is increased revenue based on the fact that
more people focus on visiting the CVS health facility and being
offered the capability of children accessing quality services
including their development and the parents experiencing a
good care for children with low pricing on the service offered.
Based on the fact that the childcare services awareness
increases, the number of children being offered the services
increases. With a large customer base, the fixed costs are most
likely to spread thinner. Effort should be made to increase the
awareness of the services being offered at CVS health. The
number of customers is aimed to be growing at an average
estimate of 10% annually. The childcare services should be
built at a point offering household brand synonymous care to
the kids.
Customer value
The childcare services offered at CVS health provides parents
with a full-time daycare services with the utilization of well
trained staff and an enjoyable atmosphere where kids re-
equipped with televisions, toys and snacks with no additional
costs to the parents. The children offered the childcare services
would be from the age of 6 months to 12 years. The
accessibility of the services will be within the available,
different CVS health stores during the day. Adequate training of
the staff enhances the capability of quality services being
offered and the customers being treated by their needs.
Competition is in existence within the business world hence the
low price of services being offered on the basis of outdoing
other competitive organizations. Our competitors do not
currently provide this type of services and we fully expect that
4. our market share will increase as a result given that we now
offer another alternative to the service.
Process perspective
A sophisticated and an effective system has to be developed on
the basis of ensuring thrive within the market. Poor market
acquisition of the existing trends will see poor adaptation by the
organization within the market. The organization will face
competition from earlier established facilities offering the
childcare services. The business environment is faced with the
challenge of change due to technological advance and the ever-
changing market trends. It is crucial for the organization to
establish unique and purposeful change strategies on the basis
of increasing the profit margins and outdoing competition.
Childcare services are an existing business within the current
economic environment and market trends. Lack of visibility is
faced by the business plan based on the fact that it is a new
operation within the organization. Comprehensive business
plans and competent visions have to be the core requirement by
the organization. The child care services require legal
requirements from the government, quality services offered to
the customers and a welcoming atmosphere to the kids on the
basis of enhancing child development. The legal liability issues
are a crucial requirement that the organization has to buy on the
basis of inhibiting suits.
Learning and growth
CVS health childcare services offer excellent training programs
to all the employees. The childcare service is a growing
business environment with the capability of offering high-profit
margin to the business organization. CVS health is a highly
accessed facility by customers globally with high financial
resources baseline. Despite this, the educated customer base
clearly recognizes the benefits arising from the services being
offered at CVS health.
Conclusion
The addition of the childcare facilities will bring us closer to
realizing our ultimate goal of being the number one service in
5. the country. This new journey is a good one and allows us to
again live our culture of service to our customers as we help to
make their life easier all while presenting cost cutting
alternatives that help them save money. As CVS health embarks
on a new chapter and into territories not traveled by similar
businesses we will embrace the challenges that lies ahead
however given that our direction has been set and our culture is
one of service to our customers we will embrace our role as
pioneers and succeed for our customers.
FINANCIAL PERSPECTIVE
Objectives
Measures
Targets
Initiatives
7. LEARNING AND GROWTH PERSPECTIVE
Objectives
Measures
Targets
Initiatives
References
Pearce, J.A. & Robinson, R.B. (2004). Strategic Management.
New York: McGraw-Hill/Irwin
Russel, J. &. (2012). Cvs Pharmacy. Books on Demand
8. CVS HEALTH 2
Daniel Ortiz
Strategic Plan Part 2: SWOT Analysis Paper
CVS Health
BUS 475
Roberto Cordero
University of Phoenix
July 26, 2016
Running head: CVS HEALTH 1
SWOT ANALYSIS
Strengths
A strength that CVS has is a strong brand name and customer
awareness. The purchase of CVS brand name items helps to get
the name out and the product gets more known. The more sales
of the products, the more the product will be in popular demand.
The more sales of the product equals more distribution of the
products. The more distribution of the CVS brand name
products, the more well known the name will be and the
customers will buy them. Customers will become more aware of
the products and prices compared to brand name products that
are the same. Another strength that CVS has is being a part of a
pharmacy, Caremark, MinuteClinic, and Pharmacy Benefit
9. Management (PBM). CVS provides different ways you can get
your prescriptions and different prices. CVS gives you different
ways to help you stay on top of your prescriptions to keep you
healthy. You can get them in a store location, but if that doesn’t
work for you, you can get them through PBM; which is a mail
service program. You can go to a MinuteClinic and get a check-
up or if you have an illness and cannot get a doctor’s
appointment quickly.
Weaknesses
With strengths, comes weaknesses and every company has
weaknesses, but have to try to be prepared for them. CVS has an
increasing amount of long term debt by aggressively acquiring
companies. The more debt CVS digs the company into, the
harder it is to strive in the economy that is already doing
terrible. CVS continues to buy other small drugstore companies,
and creating more and more CVS stores. They are using the
money on expanding, but not on their employees. Stores will
also start getting effected at store levels when there aren’t any
people wanting to work for CVS. Corporate needs to
concentrate on the stores that are already built and have been
built. Stop purchasing more land to build another CVS that is
only 5 miles or less from another CVS. Stop building
CVS/Pharmacies on every corner because that harms the stores
that are already in business.
Another weakness CVS has dealt with were allegations against
CVS's refill practices which triggered monitoring and
investigations. With the allegations of refill practices, there was
an investigation on the practices and there was high monitoring
of the pharmacies and Caremark. To help prevent this in the
future, the pharmacist and techs should follow the rules and
regulations when processing the refills through both Medicaid
and Caremark insurances like they are supposed to.
Opportunity
The biggest opportunity any company has is their social
responsibility to the community. CVS has a social responsibility
to the community and the better the health of the community as
10. a big pharmacy name. CVS has partnered with several different
organizations to help support and raise money for these
organizations at local CVS stores. This helps the different
organizations with research and it helps CVS because they are
partnering with a well-known organization that can help get
their name out even more as a contributor. This is an
opportunity for CVS to help these organizations raise money for
research and it affects CVS because they are now part of a
community that is supported by large contributors. It also gives
a sense of caring to the community the local CVS is located in
because you are part of an organization they care about or are
involved with. CVS could soon be well-known to be a preferred
company to go to for their social responsibility with the specific
organizations they are partnered with.
Threats
There are several threats as a company as big as CVS, and of
course the #1 threat is other retail pharmacies (Walmart,
Walgreens, Rite Aid, etc.). The increase of different drugstores
is a threat to any drugstore in this industry. The competition is
getting more intense because each drugstore wants to be the
largest retail drugstore in the world. For example, right now
Walgreens is the biggest competition to CVS because it offers
exactly what CVS offers, but in different ways. In my research,
Walgreens, from a customer point of view, is better than CVS.
So from a customer point of view, Walgreens is a huge threat to
CVS. Other retail stores are a threat because of prices, customer
service, and convenience. If prices are cheaper than at CVS,
customers will go to other places, and if the customer service is
better at another retail drugstore, people will tend to go to those
other store also. CVS will start to lose business and stocks will
start to go down because CVS is not making the same amount of
revenue.
Lastly, the other threat to a company like CVS is the
intervention of the government. “Government intervention can
put downside pressure on the stocks” (WikiWealth.com). With
the possible government intervention, they are high risk because
11. the government is high on change of the operating ability of
companies in every industry. Governments are usually
inefficient with spending money also. It’s a threat because if the
Government intervenes, than CVS will start losing stocks and a
lot of money. That will then lead to stockholders losing money
and CVS would than start losing stockholders. They will also
start losing customers because any changes made by the
Government will not please them and they will start shopping
elsewhere.
Forces and Trends
Companies are influenced by a large number of external
elements, which ultimately shape the company’s approach to
conducting business and serving the market, and which also
guide the company’s internal organization, its structure and
processes (Pearce and Robinson, 2004). External influences are
not static; many of these factors change frequently, forcing the
firm to modify its strategy and policies to keep current with the
market needs. According to Walker, Harper, Mullich and
Larreche, adaptability can be defined as the company’s ability
to respond to changes in the environment’s conditions (2002, p.
71).
To decide what actions to take to adapt to changing conditions,
managers often look first at internal processes, which is
extremely necessary; however, scanning the firm’s external
environment is perhaps more critical. Factors or forces in the
external environment are divided into “three interrelated
subcategories: factors in the remote environment, factors in the
industry environment, and factors in the operating environment”
(Pearce and Robinson, 2004, p. 78). The forces in the remote
environment are economic, social, political, technological, and
ecological. The forces in the industry environment are entry
barriers, supplier power, buyer power, substitute availability,
and competitive rivalry. The forces in the operating
environment are competitors, creditors, customers, labor, and
suppliers.
Economic Force. In varying degrees, economic forces dictate
12. the manner in which a firm operates. Changes in the economy
can promote, destroy, and present opportunities for businesses.
Thus, strategic planners find monitoring and considering
economic trends in areas affecting its industry imperative.
(Pearce and Robinson, 2004). For CVS, a reduction in enrollees
in their health benefits program could have adverse effects on
the firm’s business and profitability. A recession can result in
unfavorable outcomes such as reduction of workforce by
present clients, business failures, employers ceasing to offer
employer-paid healthcare benefits, increases in Consolidated
Omnibus Budget Reconciliation Act (COBRA) premiums, and
reductions in state and federal spending for the medically
needy. Conversely, economic growth that produces
opportunities for employment, reductions in unemployment
rates, and increases in government spending can increase
membership rates and profitability.
Social Force. Social Forces are dynamic and can occur with
widespread and unpredictable, rapid upheavals. “The social
factors that affect a firm involve the beliefs, values, attitudes,
opinions, and lifestyles of persons in the firm's external
environment, as developed from cultural, ecological,
demographic, religious, educational, and ethnic conditioning”
(Pearce and Robinson, p. 79 2009).
Reference
Pearce, J.A. & Robinson, R.B. (2004). Strategic Management.
New York: McGraw-Hill/Irwin
13. Russel, J. &. (2012). Cvs Pharmacy. Books on Demand.
RUNNING HEAD: STRATEGIC PLAN 1
STRATEGIC PLAN 6
Daniel Ortiz
Strategic Plan Part 1
BUS 475
Roberto Cordero
University of Phoenix
July 19, 2016
COMPANY DESCRIPTION
With the invention of hospitals came along the pharmacies due
to the urging need of drug stores which would serve the patients
by easing the access to drugs. CVS Health Company on
recognizing the need for a store that retails drugs and cosmetics
established the CVS pharmacy as one of its subsidiaries. CVS
pharmacy is the second largest pharmaceutical company In the
United States with Walgreens taking the lead. This is mainly
based on the total prescription revenue (Russel, 2012). CVS was
established in the year 1963 in a small town; Lowell, at the
heart of Massachusetts. There are approximately 7600 stores in
the United States.
In 2009, the company had a staggering $1.660 billion net
income turnover. The internet has converted the world into a
14. global village and this has come in favor of various businesses
that have opted to exploit the platform to broaden their
business. CVS pharmacy has equally embraced the rise of the
internet by employing the online platform; Cvs.com, to retail
the various products on its catalogue. The forecast your
finances journal has revealed that the company is anticipated to
launch a new products into the plethora of goods it sell
(Blackwell, 2011). In business, networking is one of the
strategically employed approaches to broaden and CVS
embraces the same by through various acquisitions of
companies such as Navarro Discounts and Eckerd Stores.
Constancy in innovation brews invention. The newly
anticipated product is highly customer focused a factor that is
incorporated in the production since the customer needs led to
the rise of its manufacture. On the launching of the product the
company will employ the product differentiation strategy that
will work in favor of marketing the product.
MISSION STATEMENT
Improve the lives of those people we serve by making the
innovative and high quality health and pharmacy services safe,
affordable and easy to access. People work hard every day to
catch up on their history but for CVS pharmaceutical, we work
hard to ensure our name is embedded in the books of history
owing to its purpose to help people on their path for better
health (McKeever, 2012).
VISION
Strive for the improvement of the human life. CVS help the
people for live longer, healthier and happier lives.
VALUES OF CVS
Every company is bound to its values and rules that accredit it
to the rise of its success. CVS has various values that have been
divided into three major categories which are for the customers,
colleagues and contributions. The company is very passionate
about its customers who form the base of its clientele. CVS
acknowledges the importance of integrity, team work as well the
integration of new ideas of being open minded The CVS as the
15. pharmacy innovation company is focused on creating new,
personalized experiences that appeal to all the customers based
on their personal preferences. The pharmacy has designed the
research and development program for knowing the needs and
requirements of the customers (Russel, 2012).
A good product without a clear-cut strategy on how to market it
is equally as good as leading the product to a total downfall.
The company plans on employing the product differentiation
otherwise referred to as segmentation. This approach will go a
long way in helping the company to promote the new product as
well will help the comp to place the customer needs at the fore
front of their business activities a factor that will culminate in
an increase in their sales through exploitation of the competitive
environment.
NEW VISION AND BUSINESS MODEL
Health and quality are the core parts of the company’s vision.
The company hence looks forth to provide better quality
products that will help change the future health sector as well
serve as aid people live better and happier lives not only now
but in future as well. For CVS, being the best is not the target
but rather to be the absolute SI unit of perfection in delivery of
goods and services in the history of pharmaceutical companies
is the epitome of the company’s new vision. The company is
using the reinventing pharmacy to have more active, supportive
role in the unique health experiences of each person and in the
greater health care environment (Russel, 2012).
The objectives of the pharmacy for next three years are
such as; exceeding the customers’ expectations with the
affordable pricing, increasing the number of customers by more
than 30% per year and developing the business that can survive
off its own cash flow. The main objectives of the pharmacy are
to fulfill the needs of the customers and to increase the revenues
of the pharmacy (Blackwell, 2011).
Lack of planning is planning to fail. During the launch
of the new product the company should employ the use of
strategies that will take advantage of mail order customers and
16. walk in customers. The milestones for this are office or business
set up for the new division, establishment of the new strategic
relationship and profitability. It should appoint the effective
sales persons, phone representatives, pharmaceutical
technicians, order fulfillment agents and counter person. The
pharmacy should develop the effective budget and financial plan
for the next three years of the set-up of the new division.
The mission, vision and values of the new product are in
line with the company’s overall mission. Owing to the
company’s concerns of its client’s needs, it has esteemed itself
by ensuring it formulates its mission, values and vision of the
new product while integrating it into its strategy. The strategy
of the company for the corporate social responsibility includes
building the healthier communities, protecting the planet and
creating the economic opportunities. The new division should
follow the all the laws and highly ethical standards. In the
organization, the responsibilities are shared to everyone. The
company should maintain the code of conducts by providing the
training and communication programs on their respective codes
and ethics programs. There will be punishment for the
employees if they are doing any wrong full act in the
organization. The company will establish the cultural identity
on the basis of the mission, vision and set of the values of the
pharmacy (McKeever, 2012)
The pharmacy will implement the effective business plan for the
new division of the CVS for the new beauty and cosmetic
products, and then there will be increase in the all over turnover
of the CVS. The mission, vision and values are very important
for the development of the new division of the pharmacy in
other localities of the United States. The company should
develop the effective principles for the ethics, culture, codes of
conduct and social responsibility in the company.
References
Blackwell, E. (2011). How to prepare Business Plan: Create
your srategy. Forecast your finances.
McKeever, M. (2012). How to write a business plan. Nolo
17. Publishers.
Russel, J. &. (2012). Cvs Pharmacy. Books on Demand.
Running head: BUSINESS MODEL AND STRATEGIC PLAN
PART II 1
Business Model and Strategic Plan Part II
Student Name Here
BUS/475
Submission Date Here
Instructor’s Name Here
18. BUSINESS MODEL AND STRATEGIC PLAN PART II 2
Business Model and Strategic Plan Part II
< Paper Introductory Paragraph Here >
SWOTT Analysis for Company XYZ, Inc. (Sample below)
Economic, Legal, and Regulatory Forces
Multiple economic, legal, and regulatory forces may affect the
uptake of company XYZ,
Inc. in the market. The proposed division will need to…
Adapting to Change
The proposed division will place effective measures to ensure
that it will adapt to
continual changes in the industry effectively…
BUSINESS MODEL AND STRATEGIC PLAN PART II 3
19. Supply Chain Process Analysis for the Proposed Division
The supply chain strategy of the new division will be closely
linked to its long-term
growth plans in the industry. More importantly, the supply
chain process will be directly
associated to reflect its business objectives…
Issues and Opportunities Derived from the SWOTT Analysis
Currently, the firm faces various internal and external
influences in its operations. These
include (a) unpredictable regulatory environment, (b) rapid
technological innovation, and (c)
declining consumer spending ….
Hypothesis Surrounding the Identified Issues and Opportunities
Hypothesis #1 for unpredictable regulatory environment.
< Insert a tentative solution for the issue here (short
statement) >
Hypothesis #2 for rapid technological innovation.
< Insert a tentative solution for the issue here (short statement)
>
20. Hypothesis #3 for declining consumer spending.
< Insert a tentative solution for the issue here (short
statement) >
Circumstances Surrounding the Identified Issues and
Opportunities
Describe here what potential circumstances could impede
solving the issues and
opportunities identified above.
BUSINESS MODEL AND STRATEGIC PLAN PART II 4
References