BA and Beyond 18 - Frauke Neels and Michel Van Montfort - The art of saying no

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This document discusses the art of saying no at different stages of a project. It addresses saying no during ideation, development toward an MVP, and delivery. During ideation, it's important to clearly define scope, recognize that most ideas have some value, and focus on solving the core problem. When developing an MVP, adhering to ground rules and principles is key. And when delivering a project, it may be necessary to say no to fully completing non-essential tasks in order to launch. The overall message is that saying no is an important skill, but it should be done respectfully while maintaining enthusiasm for solving the problem.

Business

Frauke Neels & Michel Van Montfort
24th May 2018
The art of saying no

Michel Van Montfort
Product Manager
Internal Products & Services
michel.vanmontfort@sdworx.com
LinkedIn.com/in/michel-van-montfort-5a34915

Frauke Neels
Product Manager
Tax & Accounting
frauke.neels@wolterskluwer.com
LinkedIn.com/in/fraukeneels

eArchive case
§ NL – sales department – contracts
§ LUX – Payroll consultants – mails & agreements
§ BE – legal department – laws & annotations

Saying no in ideation
§ Clearly define ‘Scope of work’
§ In and out of scope
§ Fall in love with the problem
§ A statement that you can’t disagree with has no value
§ Every problem is a real problem, most ideas have some value

Tax simulation case
§ Corporate tax calculation & declaration
§ Complete – all special cases
§ 100% accurate & compliant
§ Tax simulation
§ Timing is most important
§ Quick & simple over complete
11

Saying no towards MVP
§ Stay in love with the problem & keep sharing enthousiasm
§ Ground rules
12

Saying no in delivery - the lego case
14

How to say no
In ideation
§ Recognize most ideas are valuable ideas, respect people and their work.
§ Realize statements one cannot disagree with have no inherent value.
In development
§ Establish and adhere to ground rules and basic principles in all stages of
development.
In delivery
§ When all else fails, remember little Tommy.
18

BA and Beyond 18 - Frauke Neels and Michel Van Montfort - The art of saying no

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