The document provides information about a two-day conference on implementing balanced scorecards. The conference includes optional pre-conference workshops on July 15th focusing on balanced scorecard fundamentals for commercial and government enterprises, as well as using business intelligence to enable strategy-aligned scorecards. The main conference on July 16th-17th will address developing strategy maps and key measures, communicating and managing strategy, reporting performance, and establishing an office of strategic management. Attendees can earn up to 15 CPE credits.
The document summarizes a two-day strategic alliance conference that will take place from March 15-16, 2010 in Arlington, VA. Attendees will learn best practices for launching, managing, and evaluating strategic alliances through workshops, presentations, and keynote addresses. Specific topics include identifying alliance metrics, aligning alliances with corporate strategy, and fostering transparency between partner organizations.
The document summarizes a two-day strategic alliance conference that will teach attendees how to successfully launch, manage, and evaluate strategic partnerships. The conference will provide best practices for identifying metrics to measure alliance performance, aligning alliances with corporate strategy, and fostering transparency between partner organizations. Speakers will discuss governance methods, communication strategies, and tools for assessing relationship health.
This document provides information about a conference on executing strategy efficiently and effectively using the Balanced Scorecard methodology. The conference will take place July 15-17, 2009 in Washington, DC, and will include workshops on July 15 and the main conference on July 16-17. Attendees will learn how to develop a Balanced Scorecard strategy, align their organization to strategy, and link performance incentives, planning and budgeting to the Balanced Scorecard. Speakers will discuss topics such as developing strategy maps, key measures and metrics, managing through strategic themes, and lessons learned from Balanced Scorecard implementation.
This document provides information about a conference on implementing and advancing strategy using the Balanced Scorecard methodology. The conference will be held on December 8-9, 2009 in Arlington, VA and includes optional pre-conference workshops on December 7. Attendees will learn how to streamline strategic planning, develop strategic initiatives, communicate performance effectively, link measures to employee performance, and identify next steps after implementation. Speakers will address topics like change management strategies, developing key measures and metrics, matching measures to job functions, and cascading the Balanced Scorecard throughout an organization.
This document provides information about the "Budgeting and Forecasting 2010: Restructure Your Forecasting for Improved Reporting" conference, including the agenda, speakers, and logistics. The conference will be held April 19-21, 2010 in San Diego, CA and focus on techniques for improving budgeting and forecasting processes through tools like balanced scorecards, rolling forecasts, and analytics. It will provide attendees with 15 CPE credits and strategies to enhance budget accuracy and organizational performance.
The document provides information about the Balanced Scorecard 2010 conference taking place from August 23-25, 2010 in Washington, DC. The conference will focus on communicating Balanced Scorecard performance effectively, defining and implementing strategy, cascading strategy throughout the organization, and identifying next steps after implementation. It includes an agenda with keynote speakers and sessions on topics like developing measures, managing change, and linking performance to financial and business processes. Pre-conference workshops on August 23rd will cover Balanced Scorecard fundamentals and business intelligence fundamentals.
The document provides information about the Balanced Scorecard 2010 conference taking place from August 23-25, 2010 in Arlington, VA. The conference will focus on communicating Balanced Scorecard performance effectively, defining and implementing strategy, cascading strategy throughout the organization, and identifying next steps after implementation. Attendees can earn up to 18 CPE credits. Pre-conference workshops on August 23rd will cover Balanced Scorecard fundamentals and implementing BI to enable a strategy-aligned Balanced Scorecard. Conference sessions over the following two days will address topics such as developing key measures, the learning growth perspective, managing through strategic themes, and the role of leadership in BSC initiatives.
The document provides information about a conference on implementing balanced scorecards effectively that will take place from August 23-25, 2010 in Washington DC. The conference will include workshops on the first day covering balanced scorecard fundamentals and using business intelligence to enable strategy-aligned scorecards. Day two will focus on developing key measures and cascading scorecards throughout an organization. Speakers will provide guidance on topics such as change management, strategy mapping, monitoring performance, and motivating employees. Attendees include CEOs, CFOs, and other executives seeking to transform strategy into action using balanced scorecards.
The document summarizes a two-day strategic alliance conference that will take place from March 15-16, 2010 in Arlington, VA. Attendees will learn best practices for launching, managing, and evaluating strategic alliances through workshops, presentations, and keynote addresses. Specific topics include identifying alliance metrics, aligning alliances with corporate strategy, and fostering transparency between partner organizations.
The document summarizes a two-day strategic alliance conference that will teach attendees how to successfully launch, manage, and evaluate strategic partnerships. The conference will provide best practices for identifying metrics to measure alliance performance, aligning alliances with corporate strategy, and fostering transparency between partner organizations. Speakers will discuss governance methods, communication strategies, and tools for assessing relationship health.
This document provides information about a conference on executing strategy efficiently and effectively using the Balanced Scorecard methodology. The conference will take place July 15-17, 2009 in Washington, DC, and will include workshops on July 15 and the main conference on July 16-17. Attendees will learn how to develop a Balanced Scorecard strategy, align their organization to strategy, and link performance incentives, planning and budgeting to the Balanced Scorecard. Speakers will discuss topics such as developing strategy maps, key measures and metrics, managing through strategic themes, and lessons learned from Balanced Scorecard implementation.
This document provides information about a conference on implementing and advancing strategy using the Balanced Scorecard methodology. The conference will be held on December 8-9, 2009 in Arlington, VA and includes optional pre-conference workshops on December 7. Attendees will learn how to streamline strategic planning, develop strategic initiatives, communicate performance effectively, link measures to employee performance, and identify next steps after implementation. Speakers will address topics like change management strategies, developing key measures and metrics, matching measures to job functions, and cascading the Balanced Scorecard throughout an organization.
This document provides information about the "Budgeting and Forecasting 2010: Restructure Your Forecasting for Improved Reporting" conference, including the agenda, speakers, and logistics. The conference will be held April 19-21, 2010 in San Diego, CA and focus on techniques for improving budgeting and forecasting processes through tools like balanced scorecards, rolling forecasts, and analytics. It will provide attendees with 15 CPE credits and strategies to enhance budget accuracy and organizational performance.
The document provides information about the Balanced Scorecard 2010 conference taking place from August 23-25, 2010 in Washington, DC. The conference will focus on communicating Balanced Scorecard performance effectively, defining and implementing strategy, cascading strategy throughout the organization, and identifying next steps after implementation. It includes an agenda with keynote speakers and sessions on topics like developing measures, managing change, and linking performance to financial and business processes. Pre-conference workshops on August 23rd will cover Balanced Scorecard fundamentals and business intelligence fundamentals.
The document provides information about the Balanced Scorecard 2010 conference taking place from August 23-25, 2010 in Arlington, VA. The conference will focus on communicating Balanced Scorecard performance effectively, defining and implementing strategy, cascading strategy throughout the organization, and identifying next steps after implementation. Attendees can earn up to 18 CPE credits. Pre-conference workshops on August 23rd will cover Balanced Scorecard fundamentals and implementing BI to enable a strategy-aligned Balanced Scorecard. Conference sessions over the following two days will address topics such as developing key measures, the learning growth perspective, managing through strategic themes, and the role of leadership in BSC initiatives.
The document provides information about a conference on implementing balanced scorecards effectively that will take place from August 23-25, 2010 in Washington DC. The conference will include workshops on the first day covering balanced scorecard fundamentals and using business intelligence to enable strategy-aligned scorecards. Day two will focus on developing key measures and cascading scorecards throughout an organization. Speakers will provide guidance on topics such as change management, strategy mapping, monitoring performance, and motivating employees. Attendees include CEOs, CFOs, and other executives seeking to transform strategy into action using balanced scorecards.
This document provides information about an upcoming conference on project management offices (PMOs). The two-day conference will provide attendees with 18 PDUs and cover topics like developing a business case for PMOs, project portfolio management, and creating a high-impact PMO. It will take place in Chicago in July 2010 and include keynote speakers and workshops on implementing and advancing PMOs. The document provides details on registration, venues, sponsors, and discounts available for the conference.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
The document provides information about the "Balanced Scorecard 2009" conference, including details about sessions, speakers, locations, and registration. The conference focuses on helping attendees learn strategies to define, implement, and advance organizational goals through effective use of the Balanced Scorecard approach. Key topics include developing strategic initiatives, communicating performance, linking measures to employee performance, and identifying next steps after implementation. The conference includes workshops on December 7th and the main two-day event on December 8-9th in Arlington, VA.
This document provides information about the Workforce Excellence 2010 conference to be held April 20-22, 2010 in Arlington, VA. The conference will focus on building and sustaining workforce partnerships, developing strong performance measures, meeting labor market demands, and other topics. It will include keynote speakers, panels, workshops and sessions on developing talent, cultivating workers, and grants management. The goal is to provide strategies and tools to promote workforce development and excellence in the 21st century economy.
The document provides information about the "Balanced Scorecard 2009" conference, including the dates, location, sessions, speakers, and registration details. The conference focuses on helping attendees learn strategies and techniques for defining, implementing, and advancing organizational goals through the balanced scorecard approach. Sessions over the two-day event will cover topics such as change management, strategy mapping, developing key performance measures, and cascading the balanced scorecard throughout an organization. The conference also offers optional pre-conference workshops on implementing balanced scorecards and using business intelligence.
The document summarizes a conference on implementing balanced scorecards. It provides an overview of the conference agenda, including keynote speakers and sessions on topics such as change management strategies, organizational excellence, strategy mapping, developing key metrics and measures, and cascading balanced scorecards throughout an organization. The conference aims to teach attendees how to define, implement and advance organizational strategy using balanced scorecards.
The document provides information about the Balanced Scorecard 2009 conference, including the dates, location, schedule, speakers, and topics. The two-day conference in Arlington, VA will focus on helping attendees define, implement, and advance organizational strategy using the Balanced Scorecard methodology. Speakers will cover topics such as change management strategies, developing key performance measures and metrics, cascading the Balanced Scorecard throughout the organization, and next steps after implementation. The pre-conference workshops on December 7th will focus on Balanced Scorecard fundamentals and implementing business intelligence to support a strategy-aligned scorecard.
The document provides information about the Balanced Scorecard 2009 conference, including dates, location, agenda, sessions, speakers, and registration details. The conference will be held December 8-9, 2009 in Arlington, VA and focuses on implementing balanced scorecards to achieve organizational goals and strategy. Attendees can earn up to 15 CPE credits learning strategies like cascading scorecards, developing key measures, and next steps after implementation. Pre-conference workshops on December 7th cover scorecard fundamentals and business intelligence.
The document provides information about a two-day training event on customer experience management to be held in Atlanta, Georgia from August 9-10, 2010. The training will teach attendees how to design memorable customer experiences, engage employees, and utilize metrics to measure customer experience. Attendees will learn how to define customer experience intent, understand experience disconnects, and execute and measure experience achievement.
This two-day training on employee engagement will teach participants how to understand what drives employee engagement, discover causes of employee motivation and procrastination, and use social media to foster collaboration. The training will provide tools and best practices for listening to employees, providing feedback, and engaging a multi-generational workforce. Participants will learn how employee disengagement impacts productivity and costs organizations. They will earn up to 12 CPE credits for attending.
This 3-day training course provides attendees with the knowledge and skills needed to prepare for and pass the Project Management Professional (PMP)® certification exam. The course covers the five process groups and nine knowledge areas outlined in the Project Management Body of Knowledge (PMBOK)® Guide. Attendees will learn exam tips and techniques, practice sample questions, and receive a personalized study plan. The training aims to help attendees understand the exam format, align their project management knowledge with PMBOK terminology, and gain the expertise required to earn the PMP certification on their first attempt.
The document describes a Lean Six Sigma Yellow Belt certification course that will teach participants to apply Six Sigma tools and the DMAIC process to solve organizational challenges and improve processes. The 2-day course will cover Six Sigma concepts and methods, process mapping, project management, and tools for defining problems, measuring performance, analyzing causes of defects, improving processes, and controlling gains. Attendees will learn techniques to support continuous improvement through team problem solving and complete a work-related project.
The document provides information about an upcoming HR Measures, Metrics & Analytics Summit to be held from August 30 to September 1, 2010 in Arlington, VA. The summit will teach attendees how to develop and implement HR measures and metrics to drive better organizational efficiency. Attendees will learn how to understand changing HR metrics landscapes, design custom performance measurement frameworks, measure the strategic value of HR investments, and utilize workforce analytics to optimize performance and cost savings. The summit will include keynote speakers, sessions on various metrics and analytics topics, and optional post-conference workshops.
This document provides information about a Lean Six Sigma Yellow Belt certification training program that will teach process improvement methodologies and tools. The 2-day training will cover Lean Six Sigma concepts and the DMAIC process for defining, measuring, analyzing, improving, and controlling processes. Attendees will learn to apply Six Sigma tools to solve organizational challenges, streamline projects, and document best practices. The goal is to provide professionals with techniques to continuously improve work through problem solving projects.
The document summarizes an annual administrative management summit taking place on January 14-15, 2010 in Arlington, VA. The summit will provide training and workshops over two days for administrative professionals to develop skills in areas such as communication, leadership, time management, and using technology. Some key sessions include developing a professional development plan, communicating effectively, negotiating with confidence, and perfecting time management skills. The summit offers up to 18 CPE credits and provides an opportunity to network with other administrative professionals.
This two-day training titled "Project Leadership" will take place from March 15-16, 2010 in Arlington, VA. The training will teach participants how to effectively lead project teams and increase work productivity. Over the two days, participants will learn skills such as effective team building, decision making, communication, change management, motivation, and conflict resolution. The training will provide up to 14 professional development units and is intended for project managers, program managers, and other leadership roles.
The document announces a Six Sigma Excellence Summit to be held from July 13-15, 2010 in Arlington, VA. The summit will provide training on Lean Six Sigma tools and techniques to streamline processes, identify effective performance measures, and build infrastructure to successfully deploy Six Sigma initiatives. It will include keynote speakers, breakout sessions on various Six Sigma topics, and a pre-conference White Belt certification workshop. Attendees will learn how to eliminate waste, lower costs, garner company-wide support, and effectively manage Six Sigma programs. The goal is to help organizations effectively manage, measure and sustain their Lean Six Sigma efforts.
This document provides information about a two-day Project Management Office Summit taking place on July 21-22, 2010 in Chicago, Illinois. The summit will provide up to 18 PDUs for attendees and cover topics like aligning a PMO to business needs, leveraging a PMO in tight economic times, and increasing project transparency. Pre-conference workshops on July 20th will address implementing a PMO and advanced PMO techniques. Speakers will discuss developing a business case for PMO success, marketing a PMO internally, measuring PMO metrics, and creating an effective PMO on a depleted budget. The event is aimed at project management professionals seeking to optimize their organization's PMO.
This two-day training provides 14 PDUs and teaches the leadership skills needed for effective project management. Day one focuses on becoming a high-performing team member, improving leadership and communication skills, and identifying tools for project success. Day two covers motivating teams, making good decisions, managing conflict, negotiating, and implementing change. Attendees will learn strategies to effectively lead project teams and increase work productivity.
The document summarizes a two-day strategic alliance conference that will take place on March 15-16, 2010 in Arlington, VA. Attendees will learn best practices for launching, managing, and evaluating strategic alliances through workshops, presentations, and keynote addresses. Specific topics that will be covered include identifying metrics to evaluate alliance performance, aligning alliances with corporate strategy, fostering transparency between partners, and overcoming challenges in relationships.
This document provides information about a Lean Six Sigma for IT conference being held on December 1-4, 2009 in Arlington, VA. The conference will provide training and certification in Lean Six Sigma concepts and tools and how they can be applied to improve IT processes. Attendees will learn how to analyze and improve IT processes using DMAIC methodology. There will be sessions on project selection, change management, combining Lean Six Sigma with ITIL, and driving innovation. The conference offers CPE credits and yellow belt certification.
The document provides information about a Lean Six Sigma for IT conference that will take place December 1-4, 2009 in Arlington, VA. The conference will provide training on applying Lean Six Sigma methodology to improve IT processes. Attendees will learn techniques like DMAIC, project selection strategies, change management, and combining Six Sigma with ITIL. Speakers will present on case studies implementing Lean Six Sigma for IT. The conference offers 18 CPE credits and an optional yellow belt certification on December 1-2.
This document provides information about an upcoming conference on project management offices (PMOs). The two-day conference will provide attendees with 18 PDUs and cover topics like developing a business case for PMOs, project portfolio management, and creating a high-impact PMO. It will take place in Chicago in July 2010 and include keynote speakers and workshops on implementing and advancing PMOs. The document provides details on registration, venues, sponsors, and discounts available for the conference.
The document describes an upcoming conference on performance management called The Performance Conference 2009 taking place from October 6-9, 2009 in Chicago, IL. The conference will feature 12 comprehensive tracks on topics related to performance management, measures, metrics, and business analytics. It will bring together business executives from various industries and functions to explore challenges in business performance and latest innovations. Attendees will learn how to utilize performance management strategies to improve operational efficiencies, reduce costs, and increase profitability during turbulent economic times.
The document provides information about the "Balanced Scorecard 2009" conference, including details about sessions, speakers, locations, and registration. The conference focuses on helping attendees learn strategies to define, implement, and advance organizational goals through effective use of the Balanced Scorecard approach. Key topics include developing strategic initiatives, communicating performance, linking measures to employee performance, and identifying next steps after implementation. The conference includes workshops on December 7th and the main two-day event on December 8-9th in Arlington, VA.
This document provides information about the Workforce Excellence 2010 conference to be held April 20-22, 2010 in Arlington, VA. The conference will focus on building and sustaining workforce partnerships, developing strong performance measures, meeting labor market demands, and other topics. It will include keynote speakers, panels, workshops and sessions on developing talent, cultivating workers, and grants management. The goal is to provide strategies and tools to promote workforce development and excellence in the 21st century economy.
The document provides information about the "Balanced Scorecard 2009" conference, including the dates, location, sessions, speakers, and registration details. The conference focuses on helping attendees learn strategies and techniques for defining, implementing, and advancing organizational goals through the balanced scorecard approach. Sessions over the two-day event will cover topics such as change management, strategy mapping, developing key performance measures, and cascading the balanced scorecard throughout an organization. The conference also offers optional pre-conference workshops on implementing balanced scorecards and using business intelligence.
The document summarizes a conference on implementing balanced scorecards. It provides an overview of the conference agenda, including keynote speakers and sessions on topics such as change management strategies, organizational excellence, strategy mapping, developing key metrics and measures, and cascading balanced scorecards throughout an organization. The conference aims to teach attendees how to define, implement and advance organizational strategy using balanced scorecards.
The document provides information about the Balanced Scorecard 2009 conference, including the dates, location, schedule, speakers, and topics. The two-day conference in Arlington, VA will focus on helping attendees define, implement, and advance organizational strategy using the Balanced Scorecard methodology. Speakers will cover topics such as change management strategies, developing key performance measures and metrics, cascading the Balanced Scorecard throughout the organization, and next steps after implementation. The pre-conference workshops on December 7th will focus on Balanced Scorecard fundamentals and implementing business intelligence to support a strategy-aligned scorecard.
The document provides information about the Balanced Scorecard 2009 conference, including dates, location, agenda, sessions, speakers, and registration details. The conference will be held December 8-9, 2009 in Arlington, VA and focuses on implementing balanced scorecards to achieve organizational goals and strategy. Attendees can earn up to 15 CPE credits learning strategies like cascading scorecards, developing key measures, and next steps after implementation. Pre-conference workshops on December 7th cover scorecard fundamentals and business intelligence.
The document provides information about a two-day training event on customer experience management to be held in Atlanta, Georgia from August 9-10, 2010. The training will teach attendees how to design memorable customer experiences, engage employees, and utilize metrics to measure customer experience. Attendees will learn how to define customer experience intent, understand experience disconnects, and execute and measure experience achievement.
This two-day training on employee engagement will teach participants how to understand what drives employee engagement, discover causes of employee motivation and procrastination, and use social media to foster collaboration. The training will provide tools and best practices for listening to employees, providing feedback, and engaging a multi-generational workforce. Participants will learn how employee disengagement impacts productivity and costs organizations. They will earn up to 12 CPE credits for attending.
This 3-day training course provides attendees with the knowledge and skills needed to prepare for and pass the Project Management Professional (PMP)® certification exam. The course covers the five process groups and nine knowledge areas outlined in the Project Management Body of Knowledge (PMBOK)® Guide. Attendees will learn exam tips and techniques, practice sample questions, and receive a personalized study plan. The training aims to help attendees understand the exam format, align their project management knowledge with PMBOK terminology, and gain the expertise required to earn the PMP certification on their first attempt.
The document describes a Lean Six Sigma Yellow Belt certification course that will teach participants to apply Six Sigma tools and the DMAIC process to solve organizational challenges and improve processes. The 2-day course will cover Six Sigma concepts and methods, process mapping, project management, and tools for defining problems, measuring performance, analyzing causes of defects, improving processes, and controlling gains. Attendees will learn techniques to support continuous improvement through team problem solving and complete a work-related project.
The document provides information about an upcoming HR Measures, Metrics & Analytics Summit to be held from August 30 to September 1, 2010 in Arlington, VA. The summit will teach attendees how to develop and implement HR measures and metrics to drive better organizational efficiency. Attendees will learn how to understand changing HR metrics landscapes, design custom performance measurement frameworks, measure the strategic value of HR investments, and utilize workforce analytics to optimize performance and cost savings. The summit will include keynote speakers, sessions on various metrics and analytics topics, and optional post-conference workshops.
This document provides information about a Lean Six Sigma Yellow Belt certification training program that will teach process improvement methodologies and tools. The 2-day training will cover Lean Six Sigma concepts and the DMAIC process for defining, measuring, analyzing, improving, and controlling processes. Attendees will learn to apply Six Sigma tools to solve organizational challenges, streamline projects, and document best practices. The goal is to provide professionals with techniques to continuously improve work through problem solving projects.
The document summarizes an annual administrative management summit taking place on January 14-15, 2010 in Arlington, VA. The summit will provide training and workshops over two days for administrative professionals to develop skills in areas such as communication, leadership, time management, and using technology. Some key sessions include developing a professional development plan, communicating effectively, negotiating with confidence, and perfecting time management skills. The summit offers up to 18 CPE credits and provides an opportunity to network with other administrative professionals.
This two-day training titled "Project Leadership" will take place from March 15-16, 2010 in Arlington, VA. The training will teach participants how to effectively lead project teams and increase work productivity. Over the two days, participants will learn skills such as effective team building, decision making, communication, change management, motivation, and conflict resolution. The training will provide up to 14 professional development units and is intended for project managers, program managers, and other leadership roles.
The document announces a Six Sigma Excellence Summit to be held from July 13-15, 2010 in Arlington, VA. The summit will provide training on Lean Six Sigma tools and techniques to streamline processes, identify effective performance measures, and build infrastructure to successfully deploy Six Sigma initiatives. It will include keynote speakers, breakout sessions on various Six Sigma topics, and a pre-conference White Belt certification workshop. Attendees will learn how to eliminate waste, lower costs, garner company-wide support, and effectively manage Six Sigma programs. The goal is to help organizations effectively manage, measure and sustain their Lean Six Sigma efforts.
This document provides information about a two-day Project Management Office Summit taking place on July 21-22, 2010 in Chicago, Illinois. The summit will provide up to 18 PDUs for attendees and cover topics like aligning a PMO to business needs, leveraging a PMO in tight economic times, and increasing project transparency. Pre-conference workshops on July 20th will address implementing a PMO and advanced PMO techniques. Speakers will discuss developing a business case for PMO success, marketing a PMO internally, measuring PMO metrics, and creating an effective PMO on a depleted budget. The event is aimed at project management professionals seeking to optimize their organization's PMO.
This two-day training provides 14 PDUs and teaches the leadership skills needed for effective project management. Day one focuses on becoming a high-performing team member, improving leadership and communication skills, and identifying tools for project success. Day two covers motivating teams, making good decisions, managing conflict, negotiating, and implementing change. Attendees will learn strategies to effectively lead project teams and increase work productivity.
The document summarizes a two-day strategic alliance conference that will take place on March 15-16, 2010 in Arlington, VA. Attendees will learn best practices for launching, managing, and evaluating strategic alliances through workshops, presentations, and keynote addresses. Specific topics that will be covered include identifying metrics to evaluate alliance performance, aligning alliances with corporate strategy, fostering transparency between partners, and overcoming challenges in relationships.
This document provides information about a Lean Six Sigma for IT conference being held on December 1-4, 2009 in Arlington, VA. The conference will provide training and certification in Lean Six Sigma concepts and tools and how they can be applied to improve IT processes. Attendees will learn how to analyze and improve IT processes using DMAIC methodology. There will be sessions on project selection, change management, combining Lean Six Sigma with ITIL, and driving innovation. The conference offers CPE credits and yellow belt certification.
The document provides information about a Lean Six Sigma for IT conference that will take place December 1-4, 2009 in Arlington, VA. The conference will provide training on applying Lean Six Sigma methodology to improve IT processes. Attendees will learn techniques like DMAIC, project selection strategies, change management, and combining Six Sigma with ITIL. Speakers will present on case studies implementing Lean Six Sigma for IT. The conference offers 18 CPE credits and an optional yellow belt certification on December 1-2.
This document provides information about a two-day training event on project leadership skills. The training will take place from March 15-16, 2010 in Arlington, VA and offers up to 14 PDUs. Attendees will learn skills such as effective team building, communication, decision making, change management, motivation, and conflict resolution. The agenda outlines the daily schedule and topics to be covered. Logistical details on venue, hotel accommodations, pricing and registration are also provided.
This document provides information about a Lean Six Sigma for IT workshop that will teach attendees how to apply Lean Six Sigma methodology to improve the quality and efficiency of their IT processes. The 2-day workshop will cover the Define, Measure, Analyze, Improve, and Control (DMAIC) process improvement methodology. Attendees will learn techniques to identify improvement opportunities, measure key performance metrics, determine root causes of issues, develop solutions to address problems, and create control plans to maintain gains. On the second day, attendees can earn their Lean Six Sigma Yellow Belt certification by participating in exercises and passing an exam. The workshop aims to provide IT professionals with tools to continuously enhance their work through data-driven problem solving.
The document summarizes a Lean Six Sigma conference that will take place from September 9-11, 2009 in Washington DC. It includes an optional pre-conference White Belt Certification workshop on September 9th that provides an introduction to Lean Six Sigma concepts and tools. The main conference on September 10-11th will feature keynote speakers and breakout sessions on how to implement and maintain Lean Six Sigma methodologies to drive efficiency, eliminate waste, and boost continuous improvement. Topics will include deploying Lean Six Sigma against resistance, linking process improvement to strategic plans, integrating Lean and Six Sigma tools to optimize performance, and using Design for Six Sigma to achieve operational excellence.
This document provides information about a two-day conference on implementing and advancing strategy using the Balanced Scorecard approach. The conference includes keynote speeches, workshops and sessions on topics such as developing strategic initiatives, communicating performance effectively, linking measures to employee performance, and identifying next steps after implementation. Attendees will learn practical techniques for defining, implementing and advancing organizational goals through the Balanced Scorecard methodology. Pre-conference workshops on December 7th cover fundamentals of Balanced Scorecards and implementing business intelligence to enable strategy-aligned scorecards.
This document provides information about a Balanced Scorecard workshop being held on July 15-17, 2009 in Washington, DC. The workshop includes optional pre-conference workshops on July 15th focusing on implementing balanced scorecards for commercial and government enterprises. The main conference on July 16-17th will provide sessions on developing strategy maps, communicating strategy, key performance measures, and managing organizational performance using balanced scorecards. Attendees can earn up to 15 CPE credits. In-house training and other upcoming events focusing on performance measurement are also advertised.
This document provides an agenda and information for the "Balanced Scorecard 2009" conference taking place July 15-17, 2009 in Washington, DC. The conference will include pre-conference workshops on implementing balanced scorecards for commercial and government enterprises, as well as using business intelligence to enable strategy-aligned scorecards. The main conference over two days will focus on developing strategy maps and measures, communicating strategy, managing performance, and building an office of strategic management. Speakers will provide lessons on leadership, implementation, and change management. In-house training and sponsorship opportunities are also advertised.
This document provides information about a Balanced Scorecard workshop taking place on July 15-17, 2009 in Washington DC. The workshop includes optional pre-conference workshops on July 15th focusing on implementing balanced scorecards for commercial and government enterprises. The main conference on July 16-17th will focus on topics such as developing strategy maps, communicating strategy, developing key metrics, and monitoring performance. Speakers will provide lessons on implementing balanced scorecards and aligning them with business intelligence programs. Attendees can earn up to 18 CPE credits. In-house training and other upcoming events focusing on performance management are also advertised.
The document describes an upcoming conference on implementing strategy using the Balanced Scorecard methodology. The conference will take place July 15-17, 2009 in Washington, DC and include workshops and presentations on developing strategy maps, aligning organizations and employees with strategy, linking planning and budgeting to the Balanced Scorecard, and achieving organizational excellence through the Balanced Scorecard. The agenda provides details on the workshop and presentation topics and speakers over the course of the two-day conference.
This document provides an agenda for a two-day conference on implementing the Balanced Scorecard methodology. The conference includes keynote speeches, workshops, and sessions on developing strategy maps, communicating strategy, managing performance, and building an effective Balanced Scorecard. There are optional pre-conference workshops on implementing the Balanced Scorecard for commercial and government enterprises. Attendees can earn up to 15 CPE credits.
This document provides an agenda for a two-day conference on implementing a balanced scorecard approach. The conference includes pre-conference workshops on July 15th that focus on balanced scorecard fundamentals for commercial and government enterprises. The main conference takes place on July 16th-17th and features keynote speeches, sessions on developing strategy maps and measures, communicating strategy, and reporting scorecard performance. Attendees can earn up to 15 CPE credits. Sponsorship opportunities and in-house training options are also advertised.
This document provides information about a conference on executing strategy efficiently and effectively using the Balanced Scorecard methodology. The conference will take place July 15-17, 2009 in Washington, DC, and will include workshops on July 15 and the main conference on July 16-17. Attendees will learn how to develop a Balanced Scorecard strategy, align their organization to strategy, and link performance incentives, planning and budgeting to the Balanced Scorecard. Speakers will discuss topics such as developing strategy maps, key measures and metrics, managing through strategic themes, and lessons learned from Balanced Scorecard implementation.
The document describes a conference on implementing strategy using the Balanced Scorecard methodology. The conference includes two optional pre-conference workshops on July 15th that provide fundamentals on using the Balanced Scorecard for commercial enterprises and implementing business intelligence to enable a strategy-aligned Balanced Scorecard. The main conference then takes place on July 16-17 and focuses on developing strategy maps and key measures, managing organizations through strategic themes, communicating strategy, and building an Office of Strategy Management using the Balanced Scorecard.
This document provides information about a conference on executing strategy efficiently and effectively using the Balanced Scorecard methodology. The conference will take place July 15-17, 2009 in Washington, DC, and will include workshops on July 15 and the main conference on July 16-17. Attendees will learn how to develop a Balanced Scorecard strategy, align their organization to strategy, and link performance incentives, planning and budgeting to the Balanced Scorecard. Speakers will discuss topics such as developing strategy maps, key measures and metrics, managing through strategic themes, and lessons learned from Balanced Scorecard implementation.
The document provides information about the Balanced Scorecard 2009 conference, including the dates, location, agenda, sessions, speakers, and registration details. The conference will be held on December 8-9, 2009 in Arlington, VA and focuses on helping attendees define, implement, and advance organizational strategy using the Balanced Scorecard approach. The agenda covers topics such as change management, strategy mapping, performance monitoring, measure development, cascading the scorecard, and next steps in implementation. Participants can earn up to 15 CPE credits.
The document provides information about the Balanced Scorecard 2009 conference, including dates, location, agenda, sessions, speakers, and registration details. The conference will be held December 8-9, 2009 in Arlington, VA and focuses on implementing and advancing organizational strategy using a Balanced Scorecard approach. Attendees will learn how to streamline strategic planning, develop strategic initiatives, communicate performance effectively, and take next steps after implementation. Pre-conference workshops on December 7th cover Balanced Scorecard fundamentals and implementing business intelligence to support strategy.
The document provides information about the Balanced Scorecard 2009 conference, including dates, location, agenda, sessions, speakers, and registration details. The conference will be held December 8-9, 2009 in Arlington, VA and focuses on implementing balanced scorecards to achieve organizational goals and strategy. Attendees can earn up to 15 CPE credits learning topics such as change management, strategy mapping, developing key measures, and cascading scorecards throughout an organization. Pre-conference workshops are also offered on December 7.
The document provides information about the "Balanced Scorecard 2009" conference, including dates, location, agenda items, speakers, and registration details. The conference aims to teach attendees how to implement balanced scorecards to advance organizational strategy and goals. Over two days and optional workshops, topics will include developing measures, cascading scorecards, leadership, and monitoring performance. Attendees can earn up to 15 CPE credits. The conference will be held in Arlington, VA in December 2009.
The document summarizes a three-day training forum on corporate performance management held from January 20-22, 2010 in Arlington, VA. Attendees can earn up to 18 CPE credits. Day one focuses on building strategy maps and balanced scorecards through hands-on exercises. Day two covers identifying measures, setting targets, building initiative maps, and facilitating strategy-focused organization meetings. Day three is about communicating and reporting performance metrics. The forum teaches best practices for implementing performance management systems through case studies and exercises to help participants improve business results.
This document provides information about the Corporate Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. The forum will provide up to 18 CPE credits and feature step-by-step training on building strategy maps, balanced scorecards, and initiative maps. Participants will learn best practices for performance measurement, reporting, and communication to improve organizational results. Sessions will include hands-on exercises using real examples. The training is intended for strategic planners, directors, analysts, and other professionals seeking to implement performance management frameworks.
This document provides information about the Corporate Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. The forum will provide up to 18 CPE credits and feature step-by-step training on building strategy maps, balanced scorecards, and initiative maps. Participants will learn skills for identifying key performance measures and setting targets. They will also learn techniques for effective performance reporting and communication. The training will use hands-on exercises with real case studies.
This document provides information about the Corporate Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. The forum will provide up to 18 CPE credits and feature step-by-step training on building strategy maps, balanced scorecards, and performance reporting. Participants will learn skills for implementing performance management and applying strategies to improve organizational results. The agenda outlines sessions on various performance management topics each day, including strategy mapping, measure identification, reporting, and becoming a strategy-focused organization.
The document provides information about the Performance Management Training Forum 2010, which will take place from January 20-22, 2010 in Arlington, VA. Attendees can earn up to 18 CPE credits over the three day event. The forum will provide step-by-step training on building strategy maps, balanced scorecards, and performance reporting. Sessions will include hands-on exercises and presentations of participant work. Topics will cover strategic planning, performance measurement, project management, and becoming a strategy focused organization.
This document describes three interactive courses on developing a balanced scorecard for strategic management. The courses cover: 1) building a strategy map and balanced scorecard; 2) aligning and motivating employees using the balanced scorecard; and 3) managing strategically using the balanced scorecard. The trainer, Bob Paladino, is a balanced scorecard hall of fame winner who will guide participants through hands-on exercises applying the concepts to real case studies.
This document describes a three-course certification program on developing and implementing a balanced scorecard. Each course is two days and focuses on a different aspect of the balanced scorecard process. Course 1 covers building a strategy map and balanced scorecard. Course 2 focuses on aligning and motivating an organization using the balanced scorecard. Course 3 teaches how to strategically manage an organization using the balanced scorecard. The courses provide step-by-step instruction, case studies, exercises and networking opportunities to help participants develop hall-of-fame caliber balanced scorecard programs.
This document is an image file without any text content. Therefore, I am unable to provide a meaningful summary in 3 sentences or less based on the information given. The document appears to be an image but I cannot determine the subject or essential details of the image from the file itself.
The document discusses five common workplace legal pitfalls and provides strategies to avoid them. It addresses issues related to employee classification, health and safety litigation, equal employment opportunity laws, social media use, and limiting supervisor liability. For each pitfall, it provides tips such as carefully auditing employee classifications, establishing clear expectations and accountability, asking consistency questions during EEO investigations, defining appropriate social media use policies, and conducting harassment training for supervisors.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and drive business results. The conference will provide an overview of Lean Six Sigma and the DMAIC process, techniques for selecting and managing Six Sigma projects in IT, and case studies on implementing Six Sigma in IT departments. Sessions will also address change management, integrating Six Sigma with ITIL, and migrating from waterfall to lean development models. Attendees can earn up to 18 CPE credits. The conference will be held in Arlington, VA on September 29-30, 2010.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This 3-day course provides comprehensive exam preparation for the Project Management Professional (PMP)® certification exam. Participants will learn the essential terminology, tools, and techniques to navigate the five process groups and nine knowledge areas of the PMBOK® Guide. The course covers key topics like scope, time, cost, quality and risk management, and communication skills. Participants receive a complimentary copy of the PMBOK® Guide and take practice questions and a full-length mock exam to prepare for the real PMP® exam.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, and integrating Six Sigma with other frameworks like ITIL. Attendees will learn techniques for enhancing the quality, efficiency and results of their IT operations through Lean Six Sigma.
This document provides information about a 3-day training course on preparing for the Project Management Professional (PMP) certification exam. The course will cover the key concepts and processes needed to understand the PMP exam, provide sample questions and a practice exam, and help attendees create a personalized study plan. It will be held in Arlington, VA in October 2010. Attendees will learn about the latest PMBOK guide, tips for passing the exam, and how to apply and prepare to take the PMP exam.
This document provides an agenda for a three-day training on implementing a balanced scorecard for government. The training will cover developing a strategy map, identifying key performance measures, building balanced scorecards, setting targets, and creating strategic initiative maps. Attendees will learn best practices for rolling out a balanced scorecard and creating a strategy-focused organization through presentations, exercises and case studies.
This 3-day training event provides government employees with the skills to implement a balanced scorecard performance management system. Attendees will learn how to create strategy maps, develop performance measures, link individual performance plans, and build organizational strategies. The training will cover building scorecards, setting targets, prioritizing initiatives, and communicating results. Attendees can earn 18 continuing education credits, and the training is offered at the Performance Institute in Arlington, VA from October 18-20, 2010.
The document announces an environmental performance summit to be held from June 28-30, 2010 in Arlington, VA. The summit will focus on measuring and improving environmental performance in government through workshops on developing quality performance measures, performance-based budgeting, and selecting the right performance measures for environmental programs. Featured speakers will discuss renewable energy contributions to environmental sustainability and innovations for utilizing performance measures. Attendees include environmental managers, specialists, researchers, and sustainability coordinators.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation. Performance auditing focuses on achieving maximum impact through relevant program measures and improving program objectives. Program evaluation teaches how to determine if a program is accomplishing its intended outcomes and how to build an evaluation system. Attendees will learn how to use performance information to drive decision making and capture accurate data to prove government programs are achieving their goals.
The document announces an upcoming training event on auditing and evaluating government program performance held from September 27-30, 2010 in Arlington, VA. The event features two interactive courses on performance auditing and program evaluation, with the goal of helping participants use performance information to drive decision making and prove that government programs are achieving intended outcomes. The performance auditing course will cover creating successful auditing strategies, developing relevant program measures, and learning how to improve program objectives. The program evaluation course will teach how to determine if a program is accomplishing its goals and how to build an evaluation system within an organization.
The document describes two interactive courses on performance auditing and program evaluation taking place from September 27-30, 2010 in Arlington, VA. The performance auditing course will focus on creating strategies to improve performance auditing and developing relevant program measures. The program evaluation course will teach how to determine if a program is achieving its intended outcomes and how to build an evaluation system. The courses will provide techniques for using performance data to drive decision making, assessing risks and vulnerabilities, developing audit objectives, and selecting appropriate data collection and analysis methods. Attendees include government auditors, inspectors general, program managers, and other professionals.
The document discusses a Lean Six Sigma conference for IT professionals to be held from September 27-30, 2010. The conference will provide 18 CPE credits and optional yellow belt certification. Attendees will learn how to apply Lean Six Sigma methodology to improve IT processes and drive business results. They will gain tools to continuously improve work through problem solving. The yellow belt track on September 27-28 will cover Lean Six Sigma concepts and techniques to define, measure, analyze, improve and control processes.
This document provides information about a two-day conference on applying Lean Six Sigma methodology to improve IT processes and functions. The conference will provide an overview of Lean Six Sigma and the DMAIC process, discuss specific case studies, and offer a pre-conference certification option. Sessions will address topics such as change management, process transformation, innovation, and combining Six Sigma with the ITIL framework. Attendees include IT professionals seeking to enhance quality, efficiency and results. CPE credits are offered.
This document provides an agenda and information for the "Budgeting and Forecasting Conference 2010" event being held from September 13-15, 2010 in San Diego, CA. The agenda outlines keynote speeches and sessions on each day that will discuss implementing tools for budgeting and forecasting, utilizing balanced scorecard techniques, developing rolling forecasts, and identifying key business drivers to improve forecasts. A post-conference workshop on September 15th will focus on modeling and forecasting key business drivers. The document provides information on registration, CPE credits, hotel accommodations, and pricing for the conference and workshop.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing estimates and schedules, and more. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution, develop performance measurements, understand factors for improving troubled projects, and prepare
This 3-day training event focuses on project management skills and earned value management. On day one, participants will learn about project initiation, planning, execution and closing. They will also review key project management concepts and terminology. Day two covers defining project requirements, developing a work breakdown structure, scheduling and network diagrams. Day three focuses on resource planning and management, risk planning, and quality planning. The event aims to help participants complete projects on time, within budget and meet customer expectations. It is suitable for project managers, program managers, procurement staff and others.
This document provides information about a 5-day training seminar on project management titled "Project Management for Results". The seminar will be held from October 4-8, 2010 in Arlington, VA and offers 35 PDUs and 30 CPE credits. Over the 5 days, participants will learn about project initiation, planning, execution, closing, tracking projects, using earned value management tools, understanding the project life cycle, developing a work breakdown structure, and other project management skills and methodologies according to the PMBOK. The seminar is aimed at project managers, program managers, procurement managers, IT specialists, and others involved in project management. Attending the seminar will help professionals bring projects from initiation to execution,
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B275
1. July 16 –17, 2009
Balanced
Washington, DC
Optional Pre-Conference
Scorecard
Workshop July 15, 2009
2009
Execute Strategy Efficiently and Effectively
with the Balanced Scorecard
You Will Learn to:
Develop a Balanced Scorecard Strategy
Create a strategy map that provides the framework for organizational
development and strategic execution
Align Your Organization and Employees to Overall Strategy
Create a strategy-focused organization that links resources to results
Tie Performance Incentives to Balanced Scorecard Objectives
Establish a positive relationship between BSC performance and human
capital output
Link Planning and Budgeting to Your Balanced Scorecard
Remain strategy-oriented while developing and maintaining a budget
within the BSC framework
Earn up to 15 CPE Credits
In Association with:
Gain Insight, Improve Agility and Drive Performance with the Balanced Scorecard
www.ASMIweb.com/Scorecard
2. Agenda at-a-Glance
Balanced Scorecard 2009
Pre-Conference Workshops: Wednesday, July 15, 2009
8:30 Workshop Registration & Continental Breakfast
9:00 Workshop A: Balanced Scorecard Fundamentals for Commercial Enterprises:
Implement a Strategy-Aligned Balanced Scorecard
12:00 Lunch Break
1:00 Workshop B: Balanced Scorecard Workshop C: Business Intelligence
Fundamentals for Government: Conveying Fundamentals: Implementing BI to Enable a
Transparency and Results to Taxpayers Strategy-Aligned Balanced Scorecard
4:00 Workshops Adjourn
Day One: Thursday, July 16, 2009
8:30 Conference Registration & Continental Breakfast
9:00 Keynote Address:
Leadership’s Role in Managing and Implementing Balanced Scorecard Initiatives
10:00 Strategy Mapping: Bridge the Gap between Strategy and Execution
11:00 Break & Refreshments
11:15 Communicate Strategy both Vertically and Horizontally Within Your Organization
12:00 Lunch Break
1:00 Develop Key Measures and Metrics for the Balanced Scorecard
2:30 Break & Refreshments
2:45 Manage Your Organization through Strategic Themes
4:15 Day One Adjourns
Day Two: Friday, July 17, 2009
8:30 Continental Breakfast
9:00 Keynote Address:
Lessons Learned from Balanced Scorecard Implementation
10:30 Break & Refreshments
10:45 Report and Monitor Your Balanced Scorecard Performance
12:00 Lunch Break
1:00 Communicate Strategy and Plan for Change
2:30 Break & Refreshments
2:45 Build Your Scorecard: Working towards an Office of Strategy Management
4:15 Conference Adjourns
Define, Implement and Advance
Organizational Strategy
ASMIweb.com/Scorecard
Page 2
3. Workshops
Wednesday, July 15, 2009
Balanced Scorecard 2009
Pre-conference workshops
8:30
Workshop Registration are hands-on, interactive
sessions with specially
9:00 designed exercises
Workshop A
and projects that have
Balanced Scorecard Fundamentals for Commercial Enterprises:
Implement a Strategy-Aligned Balanced Scorecard immediate application.
Understanding the fundamentals of the Balanced Scorecard (BSC) methodology is critical to With this full day
maximizing the execution of strategy. This workshop, including hands-on exercises, will help
application session, you
you learn how to integrate proven BSC tools and techniques to achieve breakthrough results.
Learn the basics of Balanced Scorecard design and deployment while gaining insights into will enhance your training
the potential pitfalls and hurdles to successful implementation. Discover the best practices
experience by establishing
in the latest BSC advancements to accelerate your results towards a strategy-aligned
organization. Completion of this workshop will help you translate BSC theory into concrete a reference point of
results for your organization.
knowledge, language
Develop a solid understanding of key BSC concepts and misconceptions
and methodologies for
Learn how to use established tools and templates to help accelerate your results
the rest of the event.
Discover a roadmap for the journey to developing, deploying and cascading strategy
maps and scorecards This workshop will dive
Bob Paladino
deep into strategic
Senior Fellow, ASMI
planning to help improve
President, Bob Paladino & Associates
your expertise and gain
knowledge of practical
12:00
Lunch Break
tools to implement from
field experts. Enrollment
space is limited, so
register today to reserve
your place.
Who Should Attend?
Scorecard Managers
CEOs, CFOs, COOs
Strategy and Business Planning
Performance Measurement
Managers
Analysts and Planners
Internal Auditors
Human Resource Professionals
Budget Directors and Managers
Program Evaluators
Project Managers
Program Managers
ASMIweb.com/Scorecard
Page 3
4. Workshops, Continued
Wednesday, July 15, 2009
Balanced Scorecard 2009
1:00
“Great content Workshop B Workshop C
Balanced Scorecard Business Intelligence Fundamentals:
at a great pace.” Fundamentals for Government: Implementing BI to Enable a Strategy-
Conveying Transparency and Aligned Balanced Scorecard
James Rancourt,
Results to Taxpayers
President, Polymer Solutions This workshop is designed to help you
understand the purpose and power of BSC
The fundamentals of the Balanced Scorecard
and BI alignment in supporting optimal
include a combination of planning, creating,
business performance management. The
defining, and developing strategy. Learn
workshop will introduce you to the area of
how to identify the correct measures and
BI and will provide examples of how leading
targets to get an optimal return on your
companies have developed BI capabilities
efforts. This workshop, including hands-
that have resulted in measurable business
on exercises, will help you learn how to
performance improvement. Most importantly,
integrate proven BSC tools and techniques
this interactive session will provide you with
to achieve breakthrough results that cater to
the knowledge you need to understand the
government and non-profit organizations.
relationships between the BSC and BI and
Define strategic themes to form a base for how alignment can provide opportunities to
your Balanced Scorecard strategy improve your current business performance
Identify perspectives and desired outcomes management program.
for your plan
Develop a solid understanding of key BI
Review successful strategy maps for concepts and misconceptions:
Government Enterprises
Support improved business performance
Develop strategic initiatives
with Business Intelligence
Bob Paladino
Learn best practices and success stories
Senior Fellow, ASMI
Understand the business risks of
President, Bob Paladino & Associates
uncoordinated Balanced Scorecard and
Business Intelligence programs
4:00
Workshops Adjourn
Top Five Reasons to Attend:
1. Transform the BSC from theory to practice
2. Learn metrics and measures from proven industry leaders
3. Implement the BSC to make your organization strategy-focused
4. Align your budget process with your strategy
5. Make strategy a core competency
ASMIweb.com/Scorecard
Page 4
5. Day One
Thursday, July 16, 2009
Balanced Scorecard 2009
“I learned a lot of
8:30
Conference Registration & Continental Breakfast
information that
9:00
Keynote Address
helped to clarify
Leadership’s Role in Managing and Implementing Balanced
Scorecard Initiatives
the Balanced
Execution of the Balanced Scorecard may depend on the entire organization buying in;
however, leadership remains critical to the BSC endeavor. It is not enough to simply wish to
Scorecard.”
be a strategy-focused organization – it needs support from above.
Learn the role leadership plays in translating vision and mission into organizational strategy Bibi Persaud
Develop a strategy that centers on the values and core competencies of your organization Director, Sun Life Financial
Howard Rohm
President
Balanced Scorecard Institute
10:00
Strategy Mapping: Bridge the Gap between Strategy and Execution
Align organizational objectives through mapping to accomplish effective
strategic planning
Identify key strategic goals and useful measures for accomplishing results
Guide users through the process of developing strategic initiatives and measures
Bob Paladino
Senior Fellow, ASMI
President, Bob Paladino & Associates
11:00
Break & Refreshments
11:15
Communicate Strategy both Vertically and Horizontally Within
Your Organization
Create, administer and execute a comprehensive communication plan to help execute
your BSC strategy
Cascade appropriate communication activities that focus on strategy through human
resource’s role in the BSC
Develop a strategy-focused workforce by aligning employees, values and strategy of
the organization
Chris Walters
VP of Sales Operations
MarketSource, Inc.
ASMIweb.com/Scorecard
Page 5
6. Day One, Continued
Thursday, July 16, 2009
Balanced Scorecard 2009
Integrate 12:00
Lunch Break
your Balanced
1:00
Scorecard with Manage Your Organization through Strategic Themes
Break down a strategy map into strategic themes, linking internal processes to customers
and shareholders
Mission-Aligned Use strategic themes to simplify your vision into manageable targets
Identify what themes best describe your organization’s strategy
Performance Bill Barberg
President
Measures Insight Information, Inc.
2:30
Break & Refreshments
2:45
Develop Key Measures and Metrics for the Balanced Scorecard
Understand the difference between metrics and KPIs, and how to choose which metrics
should be published on a scorecard
Design useful measures for gauging business strategy and meaningful metrics for
tracking success
Leverage performance objectives to provide context that gives operational scorecards
more meaning
Bill Barberg
President
Insight Information, Inc.
4:15
Day One Adjourns
ASMIweb.com/Scorecard
Page 6
7. Day Two
Friday, July 17, 2009
Balanced Scorecard 2009
“Great speakers,
8:30
Continental Breakfast
very engaging,
9:00
lots of real life
Keynote Address
Lessons Learned from Balanced Scorecard Implementation
examples and
Hear first hand the experiences, challenges and roadblocks faced by someone who
has already implemented and maintained Balanced Scorecard practices within their
complex topics
own organization.
Identify tools necessary for executing a successful BSC initiative
were made
Harness the confidence to introduce new strategy into your own organization
Kent Smith
simple.”
Manager, Strategic Business Planning
United States Postal Service
Christine Phillips,
Human Resources, Newfoundland
Labrador Liquor Corporation
10:30
Break & Refreshments
10:45
Report and Monitor Your Balanced Scorecard Performance with Tangible
and Intangible Measures
Supervise the overall function of the BSC to guarantee strategic success and execution
Manage the BSC as an effective tool used to carry out planned processes to achieve long
term goals
Track and monitor the progress seen as a result of implementing the BSC
12:00
Lunch Break
1:00
Communicate Strategy and Plan for Change
Understand the importance of change management when developing and implementing
a BSC system
Use change management strategies to assess workforce culture and readiness to change
Garner buy-in from executives and employees during the decision making process
Amy Ellison
Vice President, Human Resources
SPHR
ASMIweb.com/Scorecard
Page 7
8. Day Two, Continued
Friday, July 17, 2009
Balanced Scorecard 2009
Explore 2:30
Break & Refreshments
Goal-Oriented
2:45
Measures that Working Group: Build an Effective Strategy Map for Your Balanced Scorecard
Learn the necessary steps involved in creating a strategic map to increase the
Communicate opportunity for success of a strategy-focused organization
Understand how such a map can improve organizational strategy formulation, execution,
Success to alignment and communication
Integrate leading methods including the Balanced Scorecard into an overall business
Stakeholders plan through an effective strategy map
Chris Walters
VP of Sales Operations
MarketSource, Inc.
4:15
Conference Adjourns
Sponsorship Opportunities:
As a conference and training provider, The American Strategic Management Institute is an
expert in bringing together leaders to share and discuss best practices and innovations. We
connect decision-makers with respected solution providers.
The Institute offers four different pre-designed sponsorship packages:
Event Co-Sponsor
Session Sponsor
Luncheon Sponsor
Exhibit Booth Sponsor
For more information on sponsorships or to get started, contact Jessica Ward at
703-894-0920 x 215 or Ward@PerformanceWeb.org
ASMIweb.com/Scorecard
Page 8
9. In-House Training
Balanced Scorecard 2009
One of the more popular vehicles for accessing The American Strategic Management
Institute’s (ASMI) educational offerings is the delivery of on-site trainings and management
facilitations. Bringing a training or facilitation in-house gives you the opportunity to
customize a program that addresses your exact challenges and provides a more personal
learning experience, while virtually eliminating travel expenses. Whether you require
training for your department or for an organization-wide initiative, the advanced learning
methods employed by The Institute will create an intimate training atmosphere that
maximizes knowledge transfer to enhance the talent within your organization.
Customization
We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”.
While many training providers will offer you some variation of their standard training,
ASMI’s subject matter experts will work with you and your team to examine your programs
and determine your exact areas of need. The identification of real life examples will
create a learning atmosphere that resonates with participants while at the same time
providing immediate return on your training investment. Using interactive exercises
that employ actual projects or scenarios from your organization, instructors can address
specific challenges and align the curriculum of each session to your objectives. While the
majority of on-site trainings are focused on smaller groups, ASMI also has the ability to
accommodate organizational-wide training initiatives. Utilizing multiple instructors, The
Institute has the capacity to deliver courses to groups of up to 300 participants per day.
Areas of Expertise
On-site delivery of single courses, certification programs and entire packages of specialized
courses are available in the following areas:
Strategic Planning Contracting
Performance Measurement Performance Reporting
Project Management Program Evaluation
Lean Six Sigma Administrative Management
Workforce Management Change Management
Budgeting and Forecasting Balanced Scorecard
For more information about in-house training options available to you, please contact
Jennifer Mueller at 703-894-0920 x 217 or email her at Mueller@PerformanceWeb.org.
Page 9
10. Upcoming Events
Balanced Scorecard 2009
The Performance Conference
May 4-7, 2009 | Orlando, FL
Measures, Metrics and Management Systems to Improve Organizational
Performance and Profitability
Featuring Ten Comprehensive Tracks:
Measures and Metrics for Performance Management
Measure and Improve Employee Performance
Link Lean Six Sigma Methods to Strategy
Foster and Promote a Performance Culture
Maximize Lean Six Sigma Tools
Apply Metrics to Manage Performance
Effectively Manage Business Intelligence
Essentials for Customer Management
Incorporate Effective Business Analytics
Improve the Customer Experience
For more information, visit www.ThePerformanceConference.com
Rolling Forecasts 2009
August 5-6, 2009 | Washington, DC
Develop and Implement a Rolling Forecast to Improve Relevance,
Understand Risk and Increase Profitability
Design an Effective Rolling Forecast to Drive Financial Performance
Use a Rolling Forecast to Identify Trends and Improve Forecast Accuracy
Align and Integrate Rolling Forecasts into Your Strategic Plan
Manage the Transition to Rolling Forecasts
For more information, visit www.ASMIweb.com/Forecasting
ASMIweb.com/Scorecard ASMIweb.com/Budgeting
Page 10
11. Logistics & Registration
Balanced Scorecard 2009
Venue and Hotel
Registration Form
Balanced Scorecard 2009 will be held at the American Strategic
Management Institute’s Training Center in Arlington, VA, just one block
east of the Courthouse stop on the Orange Line of the DC Metro. A
public parking garage is located inside of the building for $10/day. To Register, call 703-894-0920, Fax this Form to: 703-894-0482 or
Continental breakfast, refreshments and lunch will be provided for Visit www.ASMIweb.com/Scorecard
delegates on each day.
The Performance Institute Training Center Yes! Register me for Balanced Scorecard 2009
1515 N. Courthouse Rd., Suite 600 Add the Workshop A
Arlington, VA 22201 Add the Workshop B
703-894-0920 Add the Workshop C
Please call me. I am interested in a special Group Discount for my team
A limited number of rooms have been reserved at the Arlington
Rosslyn Courtyard by Marriott at the prevailing rate of $165.00 until
Delegate Information
June 19, 2009. Please call the hotel directly and reference code
“Balanced Scorecard” when making reservations to get the discounted
rate. The hotel is conveniently located three blocks from the Rosslyn
Name Title
Metro station. Please ask the hotel about a complimentary shuttle that
is also available for your convenience.
Arlington Rosslyn Courtyard by Marriott Organization Dept.
1533 Clarendon Blvd.
Arlington, VA 22209
Phone: 703-528-2222 / 1-800-321-2211 Address
www.courtyardarlingtonrosslyn.com
Hotel and travel costs are not included in the conference tuition.
City
Tuition & Group Discounts
The tuition rate for attending the Lean Six Sigma Yellow Belt State Zip
Certification is as follows:
Early Bird Rate* Regular Rate
Telephone Fax
Conference Only $ 1,699 $1,799
Workshop Half-Day --- $399
Email
Workshop Full-Day --- $599
*For the Early Bird Rate, Register by May 11, 2009. Payment Information
For more information on group discounts for Balanced Scorecard Check Purchase Order / Training Form Credit Card
2009 please contact Paul Rogers at 858-866-9386 or email him at
PRogers@ManagementWeb.org.
Credit Card Number
CPE Credits
Delivery Method: Group-live Program Level: Beginner
Prerequisites: None Advanced Prep: None Expiration Date Verification no.
CPE Credits: 3 for each pre-conference workshop, 12
for the conference
Name on Card Billing Zip
The American Strategic Management Institute (ASMI) is registered with the National
Association of State Boards of Accountancy (NASBA) as a sponsor of continuing
professional education on the National Registry of CPE Sponsors. State boards of
Please make checks payable to: The Performance Institute
accountancy have final authority on the acceptance of individual courses for CPE credit.
Priority Code: B275-WEB
Complaints regarding sponsors may be addressed to the National Registry of CPE
Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org.
Quality Assurance
Cancellation Policy
is not responsible for speaker changes, but will work to ensure a
ASMI strives to provide you with the most productive and effective
For live events: ASMI will provide a full refund less $399 administration
comparable speaker is located to participate in the program.
educational experience possible. If after completing the course you
fee for cancellations four weeks before the event. If cancellation occurs
feel there is some way we can improve, please write your comments
within two weeks prior to conference start date, no refund will be issued. If for any reason ASMI decides to cancel this conference, ASMI
on the evaluation form provided upon your arrival. Should you feel
Registrants who fail to attend and do not cancel prior to the event will be accepts no responsibility for covering airfare, hotel or other costs
dissatisfied with your learning experience and wish to request a credit
charged the entire registration fee. incurred by registrants, including delegates, sponsors and guests.
or refund, please submit it in writing no later than 10 business days
All the cancellation requests need to be made online. Your confirmation
Discounts
after the end of the training to:
email contains links to modify or cancel registrations. Please note that
• All ‘Early Bird’ Discounts must require payment at time of registration
ASMI: Quality Assurance
the cancellation is not final until you receive a written confirmation.
and before the cut-off date in order to receive any discount.
1515 N. Courthouse Road, Suite 600
• Any discounts offered whether by ASMI (including team discounts)
Payment must be secured prior to the conference. If payment is not
Arlington, VA 22201
must also require payment at the time of registration.
received by the conference start date, a method of payment must
• All discount offers cannot be combined with any other offer.
Note: As speakers are confirmed six months before the event, some
be presented at the time of registration in order to guarantee your
• Discounts cannot be applied retroactively
speaker changes or topic changes may occur in the program. ASMI
participation at the event.
12. About ASMI
The American Strategic Management Institute (ASMI) is the nation’s leading authority on
measurement and management methodologies for improving individual and organizational
performance. ASMI’s mission is to identify, study and disseminate the leading strategic
management and performance measurement practices pioneered by best-in-class
organizations. Through national conferences, in-house training programs, consulting
services and on-going research, ASMI helps organizations access cutting-edge expertise in
planning, implementing and evaluating business strategies to address their management
challenges and improve organizational results.
Methodology ASMI gathers and disseminates comprehensive methodologies
specifi cally constructed to address today’s complex managerial realities. Through a
collection of industry best practices, input from experts in the fi eld and applicable case
studies, ASMI has the knowledge and specialized methodologies to help both you and your
organization achieve results.
Conferences ASMI’s national conferences provide forums for networking and
information exchange among experts in their fi elds. Choose from a variety of national events
addressing the current and pressing challenges in performance management, human capital
management, financial management, project management, process improvement and
marketing. Each event brings together experts to share best practices, topical scenarios and
Training All of ASMI’s publicly offered courses can be adapted for your office, department
or company. In-house training provides a customized, cost-effective vehicle for educating
your staff with a hands-on forum facilitating both team building and project planning.
Our in-house training programs are focused on performance measurement, strategic
communications, process improvement, strategic planning and change management.
Consulting In some cases, personal consultation is more useful and cost-effective than
an in-house training session. These consultation projects are designed to maximize the
efficiency and profi tability of a company or department by training a few key executives
or directors.
1515 N. Courthouse Rd., Suite 600
Arlington, VA 22201
Ph: 703-894-0920 Fax: 703-894-0482
www.ASMIweb.com