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BUSINESS TO BUSINESS

 Group- 6
 Adan Khan
 Advait Bhobe
 Akansha
 Amit Kumar
1

 Anand Bhate
Introduction

B2B Customers
List Of Suppliers
Product Portfolio
Customer Value Proposition
2

Porters Five Forces
INTRODUCTION
 AkzoNobel is a Dutch multinational founded in 1994 & its headquarters is in
Amsterdam, Netherlands.
 It is active in the fields of :
 decorative paints,
 performance coatings and
 specialty chemicals.

 The company has activities in more than 80 countries, and employs
approximately 55,000 people.
 AkzoNobel consists of 19 business units.
 Due to high revenues from the sales of its pharmaceutical business, AkzoNobel
was the world's most profitable company in 2008.
3
B2B Customers
Products are used on:
 The Oresund Bridge between Denmark & Sweden
 London’s Millennium Wheel

 La Scale Opera house in Milan
 Beijing National Stadium
 Airbus A380
 Stadium Australia in Sydney
4
AkzoNobel – world’s largest coating suppliers
10

8

6

4

2

0

5
List of Suppliers
Premium Listings:
Company

Activity

Country

Croda Europe Ltd

Raw material supplier

United Kingdom

Meade-King Robinson & Co Ltd - MKR

Raw material supplier

United Kingdom

Petrico Limited

Raw material supplier

United Kingdom

Brad-Chem Ltd

Raw material supplier

United Kingdom

Jarmac Limited

Raw material supplier

United Kingdom

Krahn Chemie GmbH

Raw material supplier

Germany

Multisol Limited

Raw material supplier

United Kingdom

Shamrock Shipping And Trading Limited

Raw material supplier

Cyprus

ISP (International Speciality Products)

Raw material supplier

France

OOO Multisol Russia

Raw material supplier

Russian Federation

Sea-Land Chemical Europe Ltd

Raw material supplier

United Kingdom

Zenteum Limited

Raw material supplier

United Kingdom

6
Company

Activity

Country

Aakon Polichimica SRL

Raw material supplier

Italy

AC Oils Ltd

Raw material supplier

United Kingdom

Actichem

Raw material supplier

France

AKZO Nobel Chemical SpA

Raw material supplier

Italy

AP Chemicals NV - Belgium

Raw material supplier

Belgium

Arizona Chemical

Raw material supplier

Germany

ATOFINA

Raw material supplier

France

BASF SE

Raw material supplier

Germany

Biotor

Raw material supplier

Germany

Brad-Chem Ltd

Raw material supplier

United Kingdom

Cargill Refined Oils Europe

Raw material supplier

United Kingdom

Cargill BV Refined Oils Europe

Raw material supplier

Netherlands

Ceda Chemicals Ltd

Raw material supplier

United Kingdom

Chemial Spa

Raw material supplier

Italy

Chemtura France S.A.S.

Raw material supplier

France

Ciba Speciality CH SpA

Raw material supplier

Italy

Ciba Specialty Chemicals

Raw material supplier

Spain

Climax Molybdenum UK Ltd

Raw material supplier

United Kingdom

Cognis Deutschland GmbH

Raw material supplier

Germany

Cognis France

Raw material supplier

France

7
PRODUCT PORTFOLIO
Decorative Paints:
• AkzoNobel is the world’s leading decorative coatings company with
strong positions in all regions across the globe.
• Decorative Paints business supplies a full range of interior and exterior
decoration and protection products for both the professional and the do-ityourself markets.
• The product range includes paints, lacquers and varnishes as well as
products for surface preparation (pre-deco products)
• Axon Nobel, supply building adhesives and floor leveling compounds for tile,

8

floor and parquet layers.
Architectural coatings:
• Interior & exterior wall paints and trim paints (lacquers)

Wood care & specialty products:
•

Lacquers and varnishes for wood protection and decoration.

•

Specialty coatings for metal, concrete and other critical building materials.

9
Industry coating:
Pre-deco products Fillers, wall treatments, sealants and putties for consumers and professional.
Adhesives for the building and renovation industry Tile and floor adhesives and floor leveling compounds used for
building and renovation.
•

The company supplies a wide range of industries and sectors including automotive,
consumer electronics, aviation, shipping and leisure craft, sport equipment,
construction, furniture, food and beverages.

10
Performance Coatings
• AkzoNobel are world leader in performance coatings .
• Performance coatings have hundreds of uses and are divided into five

businesses:
 Industrial Finishes,
 Powder Coatings,
 Car Refinishes,
 Marine & Protective Coatings and
 Packaging Coatings
11
Industrial Finishes

• Wood coatings to decorate and protect
furniture, kitchen cabinetry and building
products.

• Coil coatings applied to coiled steel and
aluminum prior to fabrication.
• Used in roofing, siding, garage and entry

doors and gutters, air conditioners,
heaters, furnaces and ventilation units and
appliance market.
• Extrusion coatings applied to some of the
12

world’s most prestigious high-rise
buildings.
Plastic Coatings

o Plastics coatings supplied to:
 Consumer electronics industry for
cell phones, audio equipment and
computers.
 Cosmetic packaging and sporting
equipment industries for bicycles,
helmets, ski-equipment etc.
o Wood adhesives business supplies
bonding solutions for laminated
beams, wood flooring, and
furniture.

13
Powder Coating

Largest global manufacturer of powder coatings

and a world leader in powder coatings technology
• Powder coatings are solvent-free paints
applied to metal and other conductive surfaces

and also used on metal furniture, window
frames, radiators, pipes and cars, and even
wood and plastic.

• AkzoNobel supplies eight key market sectors:
– appliance, architectural, automotive,
functional, furniture, general industry, general
trade coaters and IT – with our global
14

brands Interpol and Recoat.
Marine and
Protective Coatings

• Market leader for Producing paints and
antifouling materials used in ship-building, ship
maintenance and repair, and by yachts and other
pleasure craft.
• Company also supply protective coatings for
bridges and buildings, and fire protection
products for large plants and off-shore
installations.
• International brand are used by famous
customers including Sydney Harbor Bridge, the
London Eye in the UK and the Beijing Olympic

swimming complex.
15

• Marine & Protective Coatings is also home to
AkzoNobel’s Aerospace Coatings activities.
Car Refinishes

• World’s leading suppliers of paints and
services for car repair, commercial vehicles
and automotive plastics markets.
• AkzoNobel treats its customers as partners
and are chosen by Distributors, bodyshops,

fleet owners, automotive suppliers and major
bus and truck companies.
• Brands include Sikkens®, Lesonal®,
Dynacoat®, Wanda® and Autocoat® BT
• AkzoNobel have operations in more than 60
countries and offer outstanding customer
service, top-notch training, full technical and
16

logistical support, and detailed local
knowledge.
Packaging Coatings •

Axzo-nobel’s Packaging Coatings business leads

the way in hi-tech internal and external coatings
for food and drink packaging
•

Company makes and distribute a huge range of
products that keep food and drink fresher for
longer.

•

With nearly 90 years of experience, company
has built its success on understanding exactly

what the customers need.
•

It has Significant position in the established
markets of Europe and North America and the

emerging markets of Asia and Latin America.
17
Specialty Chemicals
• AkzoNobel is a major supplier of specialty chemicals with leading
positions in selected market segments.
• Its products are used in a wide variety of everyday products such
as ice cream, soups, disinfectants, plastics, soaps, detergents,
cosmetics, paper and asphalt.

18
Functional Chemicals

•The Functional Chemicals business
makes chemical intermediates,
performance chemicals and end-products
•The portfolio includes cellulosic

specialties, chelates, ethylene amines,
metal alkyls, micronutrients, organic
peroxides, polysulfide's, redispersable
powder polymers, salt specialties .
•These chemicals are used in everyday
items such as detergents, vinyl, automotive
parts, agricultural products,

pharmaceutical products, food products,
19

wallpaper adhesives, plastic bags and
cosmetics
Pulp & Paper Chemicals
•AkzoNobel have been helping paper
manufacturers to improve their products
for more than 100 years
•It is the leading global supplier of
bleaching chemicals used in pulp
manufacture, and performance chemicals
used for the production of paper and
board.
•Company also make specialty chemicals

used in water treatment and as separation
20

products in the pharmaceutical industry
Industrial Chemicals

•AkzoNobel Industrial Chemicals business

makes salt, color-alkali products and
derivatives such as monochloracetic acid
(MCA)
•These products are essential for the success of
the chemical, detergent, construction, food,
paper and plastic industries.
•The portfolio includes chlorine, hydrochloric
acid, caustic lye and water treatment chemicals.
It is also Europe’s largest producer of vacuum
salt.
•Company supply electricity, gas and steam to

plants, mainly through combined heat and
21

power generation plants.
National Starch
•Leading global supplier of specialty
starches

with

a

principal

focus

on

supplying the food industry. The core
products can be found in the best selling
foods everywhere.

•More than 20 percent of packaged foods
utilize

specialty

starches

to

deliver

enhanced processing, improved shelf life
stability,

freeze/thaw

characteristics,

improved aesthetics, enhanced texture,
22

mouth feel and other sensory benefits.
Contd….
• Key market segments for the food business include bakery, beverages,
cereals, dairy, flavors and encapsulation, noodles and pasta, pet foods,
snacks etc.
• Also serve niche papermaking markets and supply high-value
industrial starch applications for a variety of other consumer and
industrial products and processes.

23
Surface Chemistry

• AkzoNobel a leading global supplier of
surface-active agents and specialty polymers.
• Surface Chemistry are chemicals that
combine or separate two different materials,
they are remarkably flexible and can be used to
emulsify, disperse, clean, wet, aggregate, foam,
deform, disinfect or soften.
• They’re used in a huge range of
industrial and consumer products including
cleaning goods, oil field applications, printing,
paints, fabric softeners, flooring, food

24

packaging and electronics .
Specialty polymers for personal care provide the holding power in hair sprays
and gels and add softness to mousses, conditioners, shampoos and other styling

aids. They are also used in cosmetic and beauty products, like sunscreens, hand
and body creams and lotions.

Specialty polymer products also include dispersants, anti-scalants for water
treatment and detergent builders, as well as thickeners for the carpet, adhesive
and detergent industries.

25
INTEGRATING A BROAD PALETTE OF
TRADING PARTNER
AKZONBEL uses I way, to optimize B2B relationships. Uses I way
trading partner manager to connect all its business units.

Worldwide, as well as forge reliable links with supplier, transportation

companies and customers across multiple trading networks.
 Creating standard interface across IT spectrum.
 Reducing cost in broad brushstrokes.
 Filling the cracks in critical business process.
26
CUSTOMER VALUE PROPOSITION

27
PORTERS FIVE FORCES MODEL

28
Bargaining
power of
buyers:

Bargaining
power of
suppliers:

Threat of
new entrants:

29

• Households and Industrial Users are the main customers of this industry.
• For housing requirements, the buyers can be customers (building contractors who buy in bulk) and end
customers (people who paint/re-paint their house).
• Whereas, Industrial segment is low margin high revenue business and buyers of these segments are
knowledgeable about their needs. Therefore, price comparison is done effectively by the customers

• The Indian Paint industry is raw material intensive industry with more than 300 products going into the
manufacturing of the final products.
• The raw material can be divided into different categories like pigments, additives, solvents, binders etc
• Titanium Dioxide is one of the key pigment used in he production of paint and is facing a global supply
shortage. Thus supplier of this material has solid bargaining power.

• As it has been stated earlier that the paint market in Indian is dominated by few players, making it
difficult for anyone new entering the industry to compete.
• Since new technologies are also available to shorten production life cycle of paint.
• Thus, Threat to new entrant is Medium.
Competitive Rivalry:

Availability of
Substitute:

30

• About 80% of organized market is created to by the below four
players of Indian Paint Industry.
• But the current market growth rate can provide ample room of
opportunity for all the players of the industry to flourish.
• However, competition will keep on increasing as market will get
saturated, but this will take some time to happen, till then one can
keep satisfy customer need with good margin.

• The availability of substitute of very minimal. In the rural areas
lime wash is conventionally used substitute for paints.
• One alternative option for decorative walls available today
is Wallpaper. Thus, the availability of substitutes in the Indian Paint
Industry is Low to Medium.
Thank You!!!

31

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B2 b group 6

  • 1. BUSINESS TO BUSINESS  Group- 6  Adan Khan  Advait Bhobe  Akansha  Amit Kumar 1  Anand Bhate
  • 2. Introduction B2B Customers List Of Suppliers Product Portfolio Customer Value Proposition 2 Porters Five Forces
  • 3. INTRODUCTION  AkzoNobel is a Dutch multinational founded in 1994 & its headquarters is in Amsterdam, Netherlands.  It is active in the fields of :  decorative paints,  performance coatings and  specialty chemicals.  The company has activities in more than 80 countries, and employs approximately 55,000 people.  AkzoNobel consists of 19 business units.  Due to high revenues from the sales of its pharmaceutical business, AkzoNobel was the world's most profitable company in 2008. 3
  • 4. B2B Customers Products are used on:  The Oresund Bridge between Denmark & Sweden  London’s Millennium Wheel  La Scale Opera house in Milan  Beijing National Stadium  Airbus A380  Stadium Australia in Sydney 4
  • 5. AkzoNobel – world’s largest coating suppliers 10 8 6 4 2 0 5
  • 6. List of Suppliers Premium Listings: Company Activity Country Croda Europe Ltd Raw material supplier United Kingdom Meade-King Robinson & Co Ltd - MKR Raw material supplier United Kingdom Petrico Limited Raw material supplier United Kingdom Brad-Chem Ltd Raw material supplier United Kingdom Jarmac Limited Raw material supplier United Kingdom Krahn Chemie GmbH Raw material supplier Germany Multisol Limited Raw material supplier United Kingdom Shamrock Shipping And Trading Limited Raw material supplier Cyprus ISP (International Speciality Products) Raw material supplier France OOO Multisol Russia Raw material supplier Russian Federation Sea-Land Chemical Europe Ltd Raw material supplier United Kingdom Zenteum Limited Raw material supplier United Kingdom 6
  • 7. Company Activity Country Aakon Polichimica SRL Raw material supplier Italy AC Oils Ltd Raw material supplier United Kingdom Actichem Raw material supplier France AKZO Nobel Chemical SpA Raw material supplier Italy AP Chemicals NV - Belgium Raw material supplier Belgium Arizona Chemical Raw material supplier Germany ATOFINA Raw material supplier France BASF SE Raw material supplier Germany Biotor Raw material supplier Germany Brad-Chem Ltd Raw material supplier United Kingdom Cargill Refined Oils Europe Raw material supplier United Kingdom Cargill BV Refined Oils Europe Raw material supplier Netherlands Ceda Chemicals Ltd Raw material supplier United Kingdom Chemial Spa Raw material supplier Italy Chemtura France S.A.S. Raw material supplier France Ciba Speciality CH SpA Raw material supplier Italy Ciba Specialty Chemicals Raw material supplier Spain Climax Molybdenum UK Ltd Raw material supplier United Kingdom Cognis Deutschland GmbH Raw material supplier Germany Cognis France Raw material supplier France 7
  • 8. PRODUCT PORTFOLIO Decorative Paints: • AkzoNobel is the world’s leading decorative coatings company with strong positions in all regions across the globe. • Decorative Paints business supplies a full range of interior and exterior decoration and protection products for both the professional and the do-ityourself markets. • The product range includes paints, lacquers and varnishes as well as products for surface preparation (pre-deco products) • Axon Nobel, supply building adhesives and floor leveling compounds for tile, 8 floor and parquet layers.
  • 9. Architectural coatings: • Interior & exterior wall paints and trim paints (lacquers) Wood care & specialty products: • Lacquers and varnishes for wood protection and decoration. • Specialty coatings for metal, concrete and other critical building materials. 9
  • 10. Industry coating: Pre-deco products Fillers, wall treatments, sealants and putties for consumers and professional. Adhesives for the building and renovation industry Tile and floor adhesives and floor leveling compounds used for building and renovation. • The company supplies a wide range of industries and sectors including automotive, consumer electronics, aviation, shipping and leisure craft, sport equipment, construction, furniture, food and beverages. 10
  • 11. Performance Coatings • AkzoNobel are world leader in performance coatings . • Performance coatings have hundreds of uses and are divided into five businesses:  Industrial Finishes,  Powder Coatings,  Car Refinishes,  Marine & Protective Coatings and  Packaging Coatings 11
  • 12. Industrial Finishes • Wood coatings to decorate and protect furniture, kitchen cabinetry and building products. • Coil coatings applied to coiled steel and aluminum prior to fabrication. • Used in roofing, siding, garage and entry doors and gutters, air conditioners, heaters, furnaces and ventilation units and appliance market. • Extrusion coatings applied to some of the 12 world’s most prestigious high-rise buildings.
  • 13. Plastic Coatings o Plastics coatings supplied to:  Consumer electronics industry for cell phones, audio equipment and computers.  Cosmetic packaging and sporting equipment industries for bicycles, helmets, ski-equipment etc. o Wood adhesives business supplies bonding solutions for laminated beams, wood flooring, and furniture. 13
  • 14. Powder Coating Largest global manufacturer of powder coatings and a world leader in powder coatings technology • Powder coatings are solvent-free paints applied to metal and other conductive surfaces and also used on metal furniture, window frames, radiators, pipes and cars, and even wood and plastic. • AkzoNobel supplies eight key market sectors: – appliance, architectural, automotive, functional, furniture, general industry, general trade coaters and IT – with our global 14 brands Interpol and Recoat.
  • 15. Marine and Protective Coatings • Market leader for Producing paints and antifouling materials used in ship-building, ship maintenance and repair, and by yachts and other pleasure craft. • Company also supply protective coatings for bridges and buildings, and fire protection products for large plants and off-shore installations. • International brand are used by famous customers including Sydney Harbor Bridge, the London Eye in the UK and the Beijing Olympic swimming complex. 15 • Marine & Protective Coatings is also home to AkzoNobel’s Aerospace Coatings activities.
  • 16. Car Refinishes • World’s leading suppliers of paints and services for car repair, commercial vehicles and automotive plastics markets. • AkzoNobel treats its customers as partners and are chosen by Distributors, bodyshops, fleet owners, automotive suppliers and major bus and truck companies. • Brands include Sikkens®, Lesonal®, Dynacoat®, Wanda® and Autocoat® BT • AkzoNobel have operations in more than 60 countries and offer outstanding customer service, top-notch training, full technical and 16 logistical support, and detailed local knowledge.
  • 17. Packaging Coatings • Axzo-nobel’s Packaging Coatings business leads the way in hi-tech internal and external coatings for food and drink packaging • Company makes and distribute a huge range of products that keep food and drink fresher for longer. • With nearly 90 years of experience, company has built its success on understanding exactly what the customers need. • It has Significant position in the established markets of Europe and North America and the emerging markets of Asia and Latin America. 17
  • 18. Specialty Chemicals • AkzoNobel is a major supplier of specialty chemicals with leading positions in selected market segments. • Its products are used in a wide variety of everyday products such as ice cream, soups, disinfectants, plastics, soaps, detergents, cosmetics, paper and asphalt. 18
  • 19. Functional Chemicals •The Functional Chemicals business makes chemical intermediates, performance chemicals and end-products •The portfolio includes cellulosic specialties, chelates, ethylene amines, metal alkyls, micronutrients, organic peroxides, polysulfide's, redispersable powder polymers, salt specialties . •These chemicals are used in everyday items such as detergents, vinyl, automotive parts, agricultural products, pharmaceutical products, food products, 19 wallpaper adhesives, plastic bags and cosmetics
  • 20. Pulp & Paper Chemicals •AkzoNobel have been helping paper manufacturers to improve their products for more than 100 years •It is the leading global supplier of bleaching chemicals used in pulp manufacture, and performance chemicals used for the production of paper and board. •Company also make specialty chemicals used in water treatment and as separation 20 products in the pharmaceutical industry
  • 21. Industrial Chemicals •AkzoNobel Industrial Chemicals business makes salt, color-alkali products and derivatives such as monochloracetic acid (MCA) •These products are essential for the success of the chemical, detergent, construction, food, paper and plastic industries. •The portfolio includes chlorine, hydrochloric acid, caustic lye and water treatment chemicals. It is also Europe’s largest producer of vacuum salt. •Company supply electricity, gas and steam to plants, mainly through combined heat and 21 power generation plants.
  • 22. National Starch •Leading global supplier of specialty starches with a principal focus on supplying the food industry. The core products can be found in the best selling foods everywhere. •More than 20 percent of packaged foods utilize specialty starches to deliver enhanced processing, improved shelf life stability, freeze/thaw characteristics, improved aesthetics, enhanced texture, 22 mouth feel and other sensory benefits.
  • 23. Contd…. • Key market segments for the food business include bakery, beverages, cereals, dairy, flavors and encapsulation, noodles and pasta, pet foods, snacks etc. • Also serve niche papermaking markets and supply high-value industrial starch applications for a variety of other consumer and industrial products and processes. 23
  • 24. Surface Chemistry • AkzoNobel a leading global supplier of surface-active agents and specialty polymers. • Surface Chemistry are chemicals that combine or separate two different materials, they are remarkably flexible and can be used to emulsify, disperse, clean, wet, aggregate, foam, deform, disinfect or soften. • They’re used in a huge range of industrial and consumer products including cleaning goods, oil field applications, printing, paints, fabric softeners, flooring, food 24 packaging and electronics .
  • 25. Specialty polymers for personal care provide the holding power in hair sprays and gels and add softness to mousses, conditioners, shampoos and other styling aids. They are also used in cosmetic and beauty products, like sunscreens, hand and body creams and lotions. Specialty polymer products also include dispersants, anti-scalants for water treatment and detergent builders, as well as thickeners for the carpet, adhesive and detergent industries. 25
  • 26. INTEGRATING A BROAD PALETTE OF TRADING PARTNER AKZONBEL uses I way, to optimize B2B relationships. Uses I way trading partner manager to connect all its business units. Worldwide, as well as forge reliable links with supplier, transportation companies and customers across multiple trading networks.  Creating standard interface across IT spectrum.  Reducing cost in broad brushstrokes.  Filling the cracks in critical business process. 26
  • 29. Bargaining power of buyers: Bargaining power of suppliers: Threat of new entrants: 29 • Households and Industrial Users are the main customers of this industry. • For housing requirements, the buyers can be customers (building contractors who buy in bulk) and end customers (people who paint/re-paint their house). • Whereas, Industrial segment is low margin high revenue business and buyers of these segments are knowledgeable about their needs. Therefore, price comparison is done effectively by the customers • The Indian Paint industry is raw material intensive industry with more than 300 products going into the manufacturing of the final products. • The raw material can be divided into different categories like pigments, additives, solvents, binders etc • Titanium Dioxide is one of the key pigment used in he production of paint and is facing a global supply shortage. Thus supplier of this material has solid bargaining power. • As it has been stated earlier that the paint market in Indian is dominated by few players, making it difficult for anyone new entering the industry to compete. • Since new technologies are also available to shorten production life cycle of paint. • Thus, Threat to new entrant is Medium.
  • 30. Competitive Rivalry: Availability of Substitute: 30 • About 80% of organized market is created to by the below four players of Indian Paint Industry. • But the current market growth rate can provide ample room of opportunity for all the players of the industry to flourish. • However, competition will keep on increasing as market will get saturated, but this will take some time to happen, till then one can keep satisfy customer need with good margin. • The availability of substitute of very minimal. In the rural areas lime wash is conventionally used substitute for paints. • One alternative option for decorative walls available today is Wallpaper. Thus, the availability of substitutes in the Indian Paint Industry is Low to Medium.