1. Matt VitalAngela Van StranderLorelay Corona BA 351 Business Statistics Presentation SnowPea Restaurant

2. Background Info Chinese carryout/delivery restaurant Deliveries are usually within a 10-mile radius, but occasionally exceeds this radius Employs delivery people (4 are new hires) Customer complaints about excessively long delivery times. Collected data on random sample of deliveries by its 4 new delivery persons during the peak dinner time hours.

3. (continued) SnowPea wants to advertise that it can achieve a total delivery time of no more than 25 min within a 10-mile radius. If orders take longer than 25minutes, they will give a $10 gift certificate on the customers next purchase. Find the proportion of deliveries within a 10-mile limit that will be on time.

4. Total Distance with Average of Travel Times

5. Travel Time Test

6. Total Distance withAverage Prep (+) Delivery Time

7. Prep & Travel Time Test

8. The average amount of miles each deliverer drove

9. Number of orders each deliverer did in hours

10. SnowPea is concerned with deliverers driving slower than one another. Calculate the average speed of each driver Driver 1 – 26.62 Driver 2 – 30.14 Driver 3 – 20.91 Driver 4 – 17.66 Total Drivers Speeds 23.83 Drivers 1 & 2 take the longest time in delivering orders.

11. Slow Drivers Test (Drivers 1 & 2)

12. Total Orders & Prep + Delivery Time with Distance

13. Conclusion SnowPea is unable to achieve their desired time of delivering in more than half the time—both in travel time alone and prep & travel time together. There is a 15% chance that they do not meet the requirements; resulting in giving out $150 in gift certificates. (TRAVEL TIME ONLY) There is a 39% chance that they do not meet the requirements; resulting in giving out $390 in gift certificates. (PREP & TRAVEL TIME) Drivers 1 & 2 take the longest time in delivering orders and should consider speeding up the pace in making deliveries.