This document discusses how Azdan provides an integrated cloud solution for nonprofit organizations using Oracle NetSuite. It summarizes that while nonprofits have less complex business processes than commercial enterprises, they still need key functions like purchasing, payroll, and constituent relationship management. Azdan's NetSuite-based solution provides nonprofit organizations with tools for CRM, fundraising, finance, spending, budgeting, online sales and acceptance of donations through a single, unified cloud system.

1. AZDAN BUSINESS ANALYTICS │ ORACLE+NETSUITE SOLUTION PROVIDER 1
FOCUSING ON
YOUR MISSION
TO CHANGE
THE WORLD

2. AZDAN BUSINESS ANALYTICS │ ORACLE+NETSUITE SOLUTION PROVIDER 2
ONE INTEGRATED CLOUD SOLUTION
FOR NONPROFIT ORGANIZATIONS
The business process of Non-Profit Organizations NPOs and Non-Government
Organizations NGOs may be less complex than other commercial enterprises. Most of
people thought that NPOs don’t need to integrate enterprise resource planning (ERP)
software and it is enough to rely on spreadsheets. While some organizations have not to
deal with the sophisticated business cycles, however they share many of the some
processes as other enterprises. For example, NPOs need to purchase and pay for goods,
services and process payroll.
Most NPOs do not have customers’ accounts like the commercial entities have, however
they may have large number of donors. They need to build lifelong relationships and gain
great support using intelligent constituent relationship management.
Whether your mission is helping the local community or providing international outreach to
empower and educate for global causes, one thing is certain—nonprofit organizations
face tremendous complexity and operational challenges. They often run a myriad of
disparate applications and spreadsheets, and lack tools that are affordable, effective and
purpose-built to meet their unique needs.
Ultimately, this doesn’t just impair operational efficiency; it undermines the ability to make
the social impact nonprofit organizations aspire to.
“With NetSuite, we now
have a single coordinated
effort across the
organization and are able
to make the most of every
interaction with our donors
and customers with a
single 360-degree view.”
THE FOUNDATION CENTER
AZDAN USES
NETSUITE FOR
NONPROFIT
VALUECHAIN

3. AZDAN BUSINESS ANALYTICS │ ORACLE+NETSUITE SOLUTION PROVIDER 3
AZDAN’S CONSTITUENT MANAGEMENT
A single donation is great, but to be truly successful you need to take your supporters on a
journey that lasts a lifetime. Your organization maintains relationships with a number of
people in a number of different groups, some discrete, some overlapping, and being able
to track and manage information about those relationships is critical to your success.
Azdan’s solution for Constituent Relationship Management lets you manage the entire
lead-to-donor lifecycle with a single, unified set of tools. You can better manage and
cultivate important relationships with a 360-degree view of all constituents. Your Nonprofit
organization will capture all constituent transactions through all touch points, including
ecommerce, campaigns, call center transactions and gain a real-time view into status and
history.
Moreover, Azdan will help you to improve your marketing and outreach as well, by
building rich profiles that can be used to create highly targeted and personalized
communications. You will create landing pages with an easy-to-use, drag and drop
interface with a reusable template to create a consistent look and feel. Capture donor
leads directly from your website and populate CRM automatically in real-time. Thanks to
NetSuite, you can now analyze campaign statistics and ROI from the start of the campaign
to the final transaction.

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CRAFTED SOLUTIONS FOR NONPROFIT
CONSTITUENT RELATIONSHIP MANAGEMENT
• Manage the entire lead-to-donor lifecycle with a single, unified set of tools.
• Better manage and cultivate important relationships with a 360-degree view of all
constituents.
• Capture all constituent transactions through all touch points, including ecommerce,
campaigns, call center transactions and gain a real-time view into status and history.
• Identify and target prospects for highly focused, personalized campaigns, promotions
and communications.
• Establish customized workflows and processes to match the needs of your
organization.
• Track all actions, from intake to closure
FUNDRAISING AND DONOR MANAGEMENT
• Manage the complete donation cycle, from pledge to payment.
• Accept and process donations online, automate recurring donation schedules and
standardize your donation processes.
• Capture pledges and immediately route to the appropriate development resource for
standard or personalized follow-up.
• Streamline and automate your grants prospecting processes.
• Automate membership billing, establish flexible billing and payment schedules and
manage all transactions and routings with a single solution.
FLEXIBLE NONPROFIT FINANCE AND ACCOUNTING
• Achieve greater accountability and streamline fund accounting and grants
management processes.
• Allocate costs and track and report across line items, grants, funds, programs and
projects.
• Track restricted and unrestricted funds; differentiate between fully obligated and
committed funds, and report against any imposed restrictions.
• Establish, track and manage encumbrances and establish spend controls.
• Track and report restricted funding with the Urban Institute's Unified Chart of Accounts
(UCOA) recommended process.

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SPEND MANAGEMENT
• From acquisition through payment, automate the complete procurement process for
goods and services.
• Accept a variety of credit and debit card types and other electronic forms of payment
for online payment processing needs.
• Establish budget and spend controls to ensure compliance with policies.
• Maximize the accuracy and timeliness of your timesheet and expense processes with
online self-service tools.
• Gain real-time visibility into the spending trends across your organization.
• Effectively track and manage detailed costs associated with grants and funds.
BUDGET, FORECAST AND MANAGE
• Model and evaluate unlimited "what if" scenarios by fund, grant, program, campaigns—
and update forecasts as needed.
• Establish rolling 12-month forecasts and analyze variance between actuals versus
project results.
• Create and consolidate driver-based plans with customized data entry sheets and
reusable formulas and allocation methods.
• Provide self-service and easy-to-use reporting across the organization.
ACCEPT DONATIONS AND SELL ONLINE
• Easily create a full-featured, customizable online store that seamlessly integrates with
accounting, marketing, order and inventory management.
• Accept payments from multiple revenue sources, including donor contributions,
membership dues, program fees and fundraising events.
• Accept fixed or variable donations online and allow the donor to choose the amount
they want to donate.
• Easily manage orders from multiple channels, such as online and phone, all in one
place.
• Track and manage end-to-end physical inventory and distribution including shipping,

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WHY AZDAN IS THE BEST SOLUTION
PROVIDER FOR NONPROFIT ORGs?
One Unified Solution. You can get the benefit of a totally unified solution, with seamless
upgrades and without many of the integration challenges. Our Specialization brings more
insight to our clients and become an integral part of their business. We have deep
experience in all Oracle products from strategy to execution in all vertical industries.
Robust Delivery Team. Azdan uses a proven methodology based on best practices
collected from our vast experience in deploying business solutions for our clients. To
successfully propose, design and deliver solutions on your behalf. They work with your
team hand in hand in time-efficient ways to develop solutions and outcomes
rapidly.Industry Specialty. Azdan recognize and understand the diversity of vertical
market such as Omnichannel commerce, Hardware, Internet/Software, Media,
Manufacturing, Fintech, Consumer mobile, logistics,…etc. Azdan fully understand your
industry; its trends, terminologies, regulatory and compliance challenges, business
challenges and other key attributes of the vertical environment.

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DEEP IN-COUNTRY EXPERIENNCE
Localization. Our people are blend mix of business and technology Arab consultants.
They understand the culture of the manufacturing in the Arab countries. They have
several years of implementation and training experience on/offsite. Only Azdan has the
native perspective of your country, it has a deeply understanding of your unique culture.
Customization. Azdan consultants use advanced customization tools to tailor NetSuite
to your individual business needs. These customization features allow you to easily
adapt NetSuite to meet your company's business process. They can control the
information that is accessed and entered by each user of your NetSuite accounts.
Support Model. Azdan support team offers your organization a choice of support
offerings to match your business needs, from critical to low severity incidents. Each
provides specific service levels and capabilities. Our Team has an efficient support
model flexible to perform on-site and off-site support. The support team is able to
address your NetSuite questions and issues rapidly to keep your business running.

8. AZDAN BUSINESS ANALYTICS │ ORACLE+NETSUITE SOLUTION PROVIDER 8
AZDAN BUSINESS ANALYTICS
Mazaya Business Avenue AA1, Office No. 2403
Jumeirah Lakes Towers, Dubai, United Arab Emirates
info@azdan.net
www.azdan.net
IBRAAM SAMI
Regional Director
ibraam.sami@azdan.net
+2012 01204 748
BISHOY SAMI
Managing Consultant
bishoy.sami@azdan.net
+9715 67159 627
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