1. ANSWER NO - 01
a) The employers generally give more importance to the employee turnover rate, as
it is a very expensive aspect of the business. When employees leave the company,
the HR department has some responsibilities to ask regarding the reasons behind
their leave. If the company determines the most common causes of employee
turnover, it would certainly be able to take the necessary steps for recruiting and
retaining well-qualified personnel. At first have to ask individuals or groups of
people, then find out why they might leave. What type of information could be
collected from departing employees is given below:
• Employee Satisfaction Level survey is root for high rate of turnover in a company.
• Working Environment of the organization and its policy and attitude towards its
employees.
• The Promotion or the Productivity less in the employee (in other sense low
employee productivity).
• The Pay of the employee at that particular level may be less as compared to that
level in the market.
• About employees Health Safety because several medicines are used in their lab.
• Organizational and Work Group Communication (Peer relationship & superior
Behavior also plays an important role to put them in place.)
• Opportunities for Career Advancement and some extent Skill Development.
• Workload Distribution and Schedule Flexibility.
• Additional Benefits (Ineffective reward systems, bonuses etc.)
1

2. Figure: Factors what employees don’t considered leaving the org.
b) The traditional method of a company HR representative conduct an in-person
interview on an employee’s final day for the purpose of collecting information which is
known as exit interview. Basically Exit interviews help to support an organization's
proper HR practices. They are seen as positive and necessary for quality and effective
people-management by most professional institutes and accrediting bodies concerned
with quality management of people, organizations and service.
Most leavers are happy to help if org. has the courage and decency to ask and provide a
suitable method for the knowledge transfer and that’s why HR department take these
initiatives and arrange this exit interview. From this interview which information
collected is used for making new strategy against employee turnover. Today many
companies are turning towards a centralized online exit interview process
2

3. c) Information needs to be collect from those employees who are leaving the
organization. The suitable time for collect information should be either after the
submission of his/her resignation letter or before providing the employment certificate to
the departing employee.
When employees leaving the company that their feedback will be evaluated by the
director of HR and that their comments and evaluations are important. If the employee
makes suggestions, it is appropriate to send a letter thanking them for their honesty.
d) Only taking the Exit Interview is not the final task of gathering information. Survey
results are very important. Without any clear view it not possible to come up any solution
or decision. That’s why it needs to comply and deliver information to management
through:
 Graphical charts
 Comment Analysis
 Follow up individual responses
 Export results to MS Excel and PowerPoint
 Date filtering and Comparison
 Share results with others
Failing environments with low levels of employee retention reflect low levels of job
satisfaction and come at a great cost to the organization. So, survey outcome is most
valuable.
3