A property management system (PMS) is a software system used by hotels to manage reservations, front desk operations, housekeeping, and other functions. A PMS handles tasks like processing reservations, tracking room availability and rates, recording guest profiles, and managing the night audit process. It integrates with other hotel systems and departments to support functions such as food and beverage management, accounting, security, and human resources. Common PMS software modules include front desk operations, reservations, housekeeping, maintenance, and accounting features.

1. Property management
system

2. Technology in front office
 technology is vital part in every sector, play an
important role in hotel industry too.
 hotel industry has become
Technology savvy to meet
the needs of guest and
Hotel employee peers. The
most commonly used
Technology system in hotel PMS (Property
Management System) and (CRS Central reservation
system).

3. What is Property Management
System
 property Management System is a
generic term used in describe application
of computer hardware and software used
to manage a hotel.

6. Needs analysis for a property
management system in hotel
 to ease telephone system
 the availability of room
 to ease reservation of processing
 the daily Occupancy status
 To ease check in and check out procedure
 guest profile maintenance
 maintain corporate and travel agent rates
 front office cashier to maintain guest accounts
 complain monitoring
 to ease night audit process
 f&b department to maintain f&b report for guest
charges
 engineering department to monitor energy used in
guest rooms
 Human Resource Department to maintain personal files

8. PMS component
 growth and flexibility
 user friendliness
 operating system
 multi user
 report generator
 stability

9. Common software option in a
PMS:
 front desk
 check in
 room status
 posting to guest account
 guest created audit
 advance deposit
 cashier
 reservation
 room availability
 yield management

10. Common software in a PMS
 Night audit
 Room text posting
 various operational reports
 marketing and sales
 client file
 travel agent
 direct mail
 meeting guest information
 guest history

11. Common software in a PMS
 Housekeeping
 room status
 lost and found
 laundry charges
 maintenance
 work orders
 Human Resource Management
 personnel file
 time and attendance

12. Common software in a PMS
 Food and beverage
 point of sale
 menu profitability
 inventory
 recipes
 accounting
 accounts payable account receivable
 general leader
 profit and loss account
 payroll
 balance sheet

13. Common software in a PMS
 call accounting
 guest information
 phone call posting
 security
 fire safety record
 employee and guest movements record