Ponnupandi D is a senior IT engineer with 8 years of experience seeking a challenging role in technical support or project management. He has expertise in systems like Oracle servers, EMC storage, UNIX, VMware, Symantec NetBackup, HP servers, Veritas software, Cisco and Brocade switches. He has experience providing technical support, resolving issues, planning projects, and analyzing infrastructure needs for clients in Saudi Arabia and India. His roles have included engineering, technical specialist, and handling implementations for companies like Wipro, AccelFrontline and HCL Infotec.

1. PONNUPANDI D
Passport: Z1982296 Mobile: +966541641779 (Saudi)/+919786653611(India)
Skype Id: ponnupandi.durgairajan Email: ponnupandimca@gmail.com
LinkedIn: sa.linkedin.com/pub/ponnupandi-d/22/76b/b40/ PAN No: ASRPD33003
JOB OBJECTIVE
A skilled and well-seasoned senior‐level IT Engineer with 8 years of expertise in planning, coordinating,
implementing and evaluating the effectiveness of systems and IT infrastructure, seeking challenging
assignments in Technical Support / Project Management with an organization of repute in IT sector.
AREAS OF EXPERTISE
▪ Oracle Server (M-series / T-Series) ▪ EMC VMAX/VNX ▪Oracle Storage (Sun / Pillar)
▪ UNIX (Solaris & Linux) ▪ NETAPP (FAS, V series) ▪ VMware, Hyper-V & Oracle VM
▪ Symantec NetBackup ▪HP EVA / 3PAR/ MSA ▪ HP Server (Blade / DL-series)
▪ VERITAS Cluster ▪Sun Cluster ▪VERITAS Volume Manager
▪ CISCO MDS (SAN SWITCH) ▪ Brocade (SAN SWITCH)
PROFILE SUMMARY
 Recognized for designing technology infrastructure for enterprise network and handling the requirements of
information technology systems & software.
 Significant exposure in providing technical support involving planning & scheduling with clients as per SLAs and
balancing work distribution to meet deliverables as per quality & time norms
 Proficient in providing effective resolution of customer queries & improving relations with them by anticipating
their future requirements, thereby ensuring a positive experience
 Team player with strong communication, analytical, problem solving and organizational kills
CORE COMPETENCIES
 Supervising provisioning, installation & configuration of new Servers, Storages and hardware, software &
communication links; performing systems backups & restore procedures and modifying basic scripts to resolve
performance problems
 Addressing the queries of clients regarding IT application by providing technical support for troubleshooting the
problems related to performance tuning & application conflicts
 Steering the successful rollout of projects with accountability of defining scope, setting timelines, analysing
requirements, prioritising tasks, identifying dependencies and evaluating risks & issues as per pre-set budgets
 Identifying areas of bottlenecks & breakdown and taking steps to rectify the equipment through the application of
troubleshooting tools like root cause analysis
 Maintaining healthy relations with internal & external stakeholders and providing support for various IT issues by
keeping a close track on recent developments

2. ORGANISATIONAL EXPERIENCE
Wipro Ltd., Bangalore(India)/Riyadh(SaudiArabia) SinceDEC’09
Growth Path:
Jan’10-May’12 : Customer Service Engineer
May’12- Jan’15 : Senior Customer Service Engineer
Since Jan ’13 : Technical Specialist Platform andStorage
Role:
 Handling Implementation of Oracle Servers M-Series andT- Series, VMware, Symantec Netbackup6.5 to7.6, EMC
VMAX/ VNX, Netapp, HP Blade servers and DL series, SunStorages and Netapp Products .
 Actively involved in installation, configuration & troubleshooting of SunSolaris, Oracle Linux, Red Hat Linux, LDOMs,
Sun Storages and Sun Cluster 3.4/3.3 with SVM & VxVM and SUN CLUSER 4.0
 Serving as firstpoint of contact for major technicalissues including power outage, system failure & disaster recovery
 Implementation of SAN Switches like Cisco MDS 9124/ 9148/ 9509 andBrocade Switches
 Handling the Implementation & troubleshooting of VMware products
 Implementing NetappTools (like Wire Gauge & Synergy Setup) and HitachiTools (IT Operations Analyzer, Hitachi
Command Suite & Data Protection Suite) for troubleshooting performance analysis & protection
 Working with OpenBoot PROM, ALOM, ILOM & XSCF
 Managing the implementation of Backup clients Symantec Netbackup 6.5 and 7.6.
 Training & supervising new engineers to improve Solaris, Linux& Storages (SAN / NAS)
 Looking after complex Data Centers to facilitate the acquisition of business requirements
 Creating design specifications, preparing reports &analytics and testing & managing user adoption
 Acting on UNIX infrastructureas Implementation Engineer;understanding client’s requirements, suggesting server to
customers andimplementing thesame at their site.
ACHIEVEMENTS (Wipro)
 Received Best Engineer Award 3 times since 2011 at Bangalore.
 Bagged Best Engineer Award for Customer Satisfaction and Best Engineer Award for implementation of
SATORP Data Centre.
AccelFrontline Ltd., Lucknow/Indore, India as Engineer-CustomerService March’09-
Dec’09
Role:
 Involved in installation & configuration of Servers, Sun Solaris OS Versions (8, 9 & 10) & Sun Storages.
 Rendered L1 & L2 support for Netapp Storages.
 Working with Open Boot PROM, ALOM, ILOM & XSCF
 Managing the implementation of Backup clients Symantec Netbackup 6.5 and 7.
 Serving as first point of contact for major technical issues including power outage, system failure &
disaster recovery
ACHIEVEMENT (Accel Frontline Ltd)

3.  Bagged Best Engineer Award in 2008
HCL Infotec., Pondichery, Tamil Nadu as Networ Engineer Nov’07-March’08
Role:
 Looked after the maintenance of Solaris and Windows & Linux Desktop / Server.
 Acting on UNIX infrastructureas Implementation Engineer;understanding client’s requirements, suggesting server to
customers andimplementing thesame at their site.
CERTIFICATIONS
 Building HP Server Solution from Riyadh, Saudi 2015
 Architecting HP Server Solution from Riyadh, Saudi 2015
 VERITAS Volume Manager 5 for Unix, from Chennai 2013
 SUN Certified System Admin. from Oracle, Indore in 2009
EDUCATION
2007 MCA (Master Of Computer Application) from PSR Engineering College, Sivakasi,
Tamil Nadu
2004 B.Com(Computer Application) SRNM Arts and Science College,
Sattur, Tamil Nadu
ANNEXURE
Projects Handled:
Client: KAUST (Aramco), Jeddah, Saudi Arabia.,
Title: Implementation/Support of EMC VMAX 10K
Period: 02/2015-till
Description: Migration from EMC DMX Storage to EMC VMAX along with Oracle T5-2 and T5-4
servers.
Key Result Areas:
Customer having 100+ Sun Solaris servers with Sun Cluster and RAC, by providing
excellent solution I’ve avoided major down time for the migration of Servers.
Client: Saleh & Abdulaziz Abahsain Co. Ltd.,
Title: Implementation of EMC VNX 5200 and Netbackup 7.5
Period: 10/2014-till
Description: Migration from Sun 6140 Storage to EMC VNX 5200 and HP 3PAR, and Installation
of Symantec Netbackup 7.5
Key Result Areas:
 Customer having Oracle ERP and DB installed in Sun storage and unable to bare a very long downtime,
so we have avoided maximum downtime by providing him an excellent solution. Successfully migrated
the data from Sun storage to EMC without any loss.

4. Client: SATORP, Al-khobar, Saudi Arabia
Title: VMware Implementation
Period: 08’14-09’14
Description: Installation of HP Blade 7000, VMware 5.1 ESX, Vsphere and Windows 2012.
Key Result Areas:
 Installed HP Blade 7000 with14 Baldes, 100s of VMs, Microsoft Cluster 2012
Client: Al-ELM Information Security
Title: Data Center Installation
Period: 06’12-08’14
Description: Installation of 100+ IBM Blade Center H Enclosure (fully populated blades) with
Redhat Linux 6..3 and HP 3PAR storages
Key Result Areas:
 Fastest Implementation ever did in my life time, got spot award for that also
Client: MOFA(Ministry of Forgein Affairs), Riyadh
Title: Data Center Installation
Period: 12’12-05’14
Description: Installation and Maintenance of Linux servers and Microsoft Hyper-V with HP storages
Key Result Areas:
 Handled 100+ Linux and Windows Servers along with Microsoft Hyper-V and HP EVA/ HP
3PARStorages without any single escalation and downtime.
Client: HDFC Bank, Bangalore
Title: Migration Of Storage
Period: Dec’11-03’12
Description: Storages Hitachi AMS 100 and 600 to Sun Storages
Key Result Area:
 Migrated Storages Hitachi AMS 100 and 600 to Sun Storages successfully with zero Downtime, where
three Sun Clusters and Oracle RAC 11 G implemented
Client: SBI, Mumbai
Title: VCS installation
Period: May’10-07’10
Server Hardware: Sun M5000
Storage Hardware: Sun Storedge 6140
Description: Veritas Cluster 5 and Oracle Database
Key Result Areas:
 Implemented Veritas Cluster 5 and Oracle Database (it was a 4 node cluster along with VVR)
Client: Ericssion/Airtel, Luncknow
Title: Implementation of SUN servers SF4900/T1000
Period: Sep’09-Dec’09
Description: GE power grid Monitoring Ware installation
Key Result Areas:

5.  Implemented & supported 16 Sun Servers Sunfire 440, 890 & 1280 and HP MSA storage for six months
with the Application SA21 by GE for monitoring grids
Client: Reliance/Alcatel, Indore
Title: Data center Implementation
Period: Jan’09-May’09
Description: ISRO Data center Implementation
Key Result Area:
 Implemented Seven Sun M5000 Servers with HP EVA storage and configured Tape Library Sun 3000
with single expansion tray
Client: Reliance, Bhopal
Title: Airtel Data center Installation
Period: Sep’09-MM’YY
Description: Four Node Cluster Installation
Key Result Area:
 Implemented 4 Node Sun cluster (3.0) with Sybase database with Storage Sun StoredgeTEK 6140 and
Sunfire V890
PERSONAL DETAILS
Date of Birth: 6th April 1984
Current Address: 30, Sulaimaniah, Riyadh, Saudi Arabia
Permanent Address: 4/67, Sattur, Virudhunagar-626201, Tamil Nadu, India
Languages Known: English, Tamil and Hindi