This document provides an overview of the services offered by Arkin Youngentob Associates, LLC to support clients with comprehensive employee benefit solutions. They take a strategic, independent advisor approach to benefits consulting across four levels of a corporate lifecycle. Their services include benefits planning, vendor management, compliance support, communication tools, and proprietary technology platforms to help clients navigate healthcare reform.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Leveraging Enterprise-Wide HR Shared Services in Higher EducationChazey Partners
As a Higher Education institute, how do you truly engage Shared Services as a new way of working? In 2015, Chazey Partners was engaged by UCSF to assess its HR Shared Services performance and we thereafter put together a compelling case study on how University of California San Francisco (UCSF) meets its growth projections while supporting enterprise-wide payroll integration through Shared Services.
Leading the Charge, Driving the Change: Delivering the HR of the FutureTowers Perrin
Towers Perrin HR function effectiveness and technology specialists review and interpret the brand-new results of Towers Perrin's HR service delivery research. You'll learn what organizations are focused on now and how they are planning for the future -- despite an uncertain economic climate.
City of Houston Case Study: the Power of HR TransformationChazey Partners
The City of Houston's HR Director, Omar Reid, has a veritable success story on his hands, having transformed a decentralized, inefficient HR function into a Shared Services that is today the pride of the City. This article introduces the “burning platform” that drove the HR transformation and takes us through its three core phases.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
Multi-function Shared Services center - an emerging trendZinnov
Shared services organizations are built on a foundation of reducing cost, promoting efficiencies and, ultimately, in achieving high performance. The evolution curve demonstrates that the shared services model has come a long way from the 70s when the focus was on centralizing non-core business processes to the current model of a portfolio approach based on establishing multi-shore, multi-delivery operations with best in breed solution offering. A variety of business functions are currently being outsourced/globalized with IT, F&A and HRO achieving significant maturity. In terms of locations, Indian cities (Bangalore, NCR and Pune) lead the way as the preferred destinations for most of the F&A, HRO and Inside Sales souring. Locations in Eastern Europe and Latin America offer viable alternatives.
Leveraging Enterprise-Wide HR Shared Services in Higher EducationChazey Partners
As a Higher Education institute, how do you truly engage Shared Services as a new way of working? In 2015, Chazey Partners was engaged by UCSF to assess its HR Shared Services performance and we thereafter put together a compelling case study on how University of California San Francisco (UCSF) meets its growth projections while supporting enterprise-wide payroll integration through Shared Services.
Leading the Charge, Driving the Change: Delivering the HR of the FutureTowers Perrin
Towers Perrin HR function effectiveness and technology specialists review and interpret the brand-new results of Towers Perrin's HR service delivery research. You'll learn what organizations are focused on now and how they are planning for the future -- despite an uncertain economic climate.
City of Houston Case Study: the Power of HR TransformationChazey Partners
The City of Houston's HR Director, Omar Reid, has a veritable success story on his hands, having transformed a decentralized, inefficient HR function into a Shared Services that is today the pride of the City. This article introduces the “burning platform” that drove the HR transformation and takes us through its three core phases.
Planning Expansion and Adding Scope to your Current Shared Services OperationScottMadden, Inc.
Successful scope expansion for an existing shared services operation requires careful planning. Scope expansion can take a number of forms such as new services, new customer groups, and new geographies. “Shared Service Expansion” is the fourth session of a HR Shared Services learning series that ScottMadden is presenting along with Shared Services & Outsourcing Network (SSON). In this session, we cover an approach for planning expansion and keys to adding scope while balancing the demands of your current shared services operation.
We look at the Service Strategy phase of the ITIL V3 service lifecycle and the key processes that enable business and IT integration. We will discuss critical processes such as Service Portfolio Management, Business Service Management, Financial Management and Demand Management, along with key roles such as Business Relationship Manager and Product Manager.
ScottMadden HR Shared Services Benchmarking Study Highlights 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs. For more information, please visit www.scottmadden.com.
HHS IT Challenges and Requirements for 2013 by Frank Baitman, Deputy Assistant Secretary for Information Technology and Chief Information Officer, Department of Health and Human Services
Taking a Performance-Based Services Approach to Improve the Effectiveness of ...Alan McSweeney
Performance-Based Services Contracting (PBSC) is concerned with the structured of the results and measurable outcomes to be achieved rather than the manner by which the work is to be performed.
Performance-Based Services Contracting approach is about defining what the required results of a service will rather than how the contractor will perform the tasks.
Profitability and cost management are of increasing importance in today's difficult and rapidly changing markets. Summary level profitability reporting no longer suffices. To gain a competitive advantage, organizations must understand profitability beyond the usual lines of business, such as product line, service area, and customer segment. This presentation will demonstrate how Oracle Hyperion Profitability and Cost Management enables organizations to understand the true cost and profitability drivers within their business and empowers users with the visibility and flexibility to improve resource alignment, increase margins and ensure profitability.
Application Management and Support - Shared Services Featuring the Pay Per Ti...Jade Global
Today, a variety of IT applications support business processes, giving it a competitive edge. Hence, applications that drive these businesses need to evolve just as rapidly while ensuring uninterrupted service to the customer.
Systems and applications do stabilize over time, but they still need maintenance. However, maintaining support resources and infrastructure can be costly and time consuming. Several models have emerged in the recent past that try and address this challenge, however a majority of them have had little success, frustrating service providers and customers alike and leaving neither of them satisfied.
In this webinar, our Consulting Director, Manoj Machiwal, will talk about how to address these challenges using the Pay per Ticket Model, a phase of new revolution in the AMS industry.
Get the maximum from your application support and maintenance investments and take a look at the future road map of AMS.
Know more, please visit: http://www.jadeglobal.com/
Simplified application management framework created taking information from PMBOK, ITIL, COBIT5, CMMI, ASL and Microsoft compliance. This aims at putting the first steps in place to be able to understand and manage an applications life cycle.
The project was undertaken to try and identify how to reduce risk associated with the applications that the department create, implement and manage. It dovetailed into an audit of the applications that the department use and have implemented in the past 5 years.
Leading Communications Manufacturer Realized Improved Business Processes with...SAP_yash
YASH Technologies was selected as the strategic partner for their focus on improving the total value of application ownership by leveraging extensive application experience, knowledge management and best practices.
Learn how Blackstone found significant value in deploying a single global payroll solution and transferred that knowledge across the firm’s private equity portfolio.
PoV examines key steps payers must take to establish and successfully manage ACOs - enhancing their ability to remain competitive through 2012 and beyond
Praxis proprietary - People Value Creation - is a holistic approach to keeping employees engaged and making them productive such that the organisation creates value through people.
We look at the Service Strategy phase of the ITIL V3 service lifecycle and the key processes that enable business and IT integration. We will discuss critical processes such as Service Portfolio Management, Business Service Management, Financial Management and Demand Management, along with key roles such as Business Relationship Manager and Product Manager.
ScottMadden HR Shared Services Benchmarking Study Highlights 2017ScottMadden, Inc.
ScottMadden has joined forces with American Productivity & Quality Center (APQC), a benchmarking and best practices research organization, to conduct the fifth cycle of the HR Shared Services (HRSS) Benchmarking Study. This study identifies gaps in HR SS benchmarking data specific to service center and center of expertise (CoE) staffing and performance metrics, targeting HRSS organizations with a service center and CoEs. For more information, please visit www.scottmadden.com.
HHS IT Challenges and Requirements for 2013 by Frank Baitman, Deputy Assistant Secretary for Information Technology and Chief Information Officer, Department of Health and Human Services
Taking a Performance-Based Services Approach to Improve the Effectiveness of ...Alan McSweeney
Performance-Based Services Contracting (PBSC) is concerned with the structured of the results and measurable outcomes to be achieved rather than the manner by which the work is to be performed.
Performance-Based Services Contracting approach is about defining what the required results of a service will rather than how the contractor will perform the tasks.
Profitability and cost management are of increasing importance in today's difficult and rapidly changing markets. Summary level profitability reporting no longer suffices. To gain a competitive advantage, organizations must understand profitability beyond the usual lines of business, such as product line, service area, and customer segment. This presentation will demonstrate how Oracle Hyperion Profitability and Cost Management enables organizations to understand the true cost and profitability drivers within their business and empowers users with the visibility and flexibility to improve resource alignment, increase margins and ensure profitability.
Application Management and Support - Shared Services Featuring the Pay Per Ti...Jade Global
Today, a variety of IT applications support business processes, giving it a competitive edge. Hence, applications that drive these businesses need to evolve just as rapidly while ensuring uninterrupted service to the customer.
Systems and applications do stabilize over time, but they still need maintenance. However, maintaining support resources and infrastructure can be costly and time consuming. Several models have emerged in the recent past that try and address this challenge, however a majority of them have had little success, frustrating service providers and customers alike and leaving neither of them satisfied.
In this webinar, our Consulting Director, Manoj Machiwal, will talk about how to address these challenges using the Pay per Ticket Model, a phase of new revolution in the AMS industry.
Get the maximum from your application support and maintenance investments and take a look at the future road map of AMS.
Know more, please visit: http://www.jadeglobal.com/
Simplified application management framework created taking information from PMBOK, ITIL, COBIT5, CMMI, ASL and Microsoft compliance. This aims at putting the first steps in place to be able to understand and manage an applications life cycle.
The project was undertaken to try and identify how to reduce risk associated with the applications that the department create, implement and manage. It dovetailed into an audit of the applications that the department use and have implemented in the past 5 years.
Leading Communications Manufacturer Realized Improved Business Processes with...SAP_yash
YASH Technologies was selected as the strategic partner for their focus on improving the total value of application ownership by leveraging extensive application experience, knowledge management and best practices.
Learn how Blackstone found significant value in deploying a single global payroll solution and transferred that knowledge across the firm’s private equity portfolio.
PoV examines key steps payers must take to establish and successfully manage ACOs - enhancing their ability to remain competitive through 2012 and beyond
Praxis proprietary - People Value Creation - is a holistic approach to keeping employees engaged and making them productive such that the organisation creates value through people.
Managed Services Balanced Scorecard Presentation By Sourcing GurusSystems Plus Solutions
The March 18, 2010 Webinar program featured a presentation on “Use of Balanced Scorecards and Dashboard to impact Financial Performance of Outsourcing Relationships” by Sourcing Gurus. The Webinar was hosted by International Association of Outsourcing Professionals (IAOP), a powerful association of world’s leading outsourcing customers, providers & advisors.
Speakers:
Mike Wind, Director, IT with Collective Brands Inc.
Kapil Sanghi and Ratish Pandya, Principal Consultants with Sourcing Gurus
5 Employee Relations Metrics you Should be Tracking & WhyDovetail Software
If tracked correctly, ER metrics can help determine the root cause of workforce trends in your organization. In this webinar, human capital strategy consultant and 20-year HR veteran Cathy Missildine-Martin will reveal five critical ER metrics you should be tracking and why.
Join us to learn:
* Why ER metrics are just as important to HR analytics as performance metrics
* How to use ER metrics to drive corporate policy change
* What ER metrics you should be tracking and what they reveal
* How to use technology to track, measure and report on ER metrics
This must-attend webinar will help ensure that you’re including the metrics necessary to paint a full picture of what’s going on in your organization’s workforce and have the insight you need to build an effective human capital strategy.
South Florida HDI Virtual Event: IT Alignment and Value Network MetricsEddie Vidal
South Florida HDI is continuing to expand their presence outside of South Florida with their first ever webinar, sponsored by Cherwell. Our goal is to increase contributions and knowledge to the IT professional community in Latin America and Caribbean markets. In addition, this allows us to take advantage and reach other HDI members and non-members throughout the United States. The South Florida HDI chapter has been commended for their innovation and growth within the HDI community and this is another step in our growth.
Keynote Presentation by Dell's Bill Payne
Session Name: IT Alignment and Value Network Metrics: A Wake-Up Call.
Bill’s session will challenge IT executives to transform and elevate the way they measure, manage, and communicate the value of their IT services. By leveraging key concepts from the underleveraged ITIL service strategy area, IT alignment and value network metrics have the potential to clearly communicate business value in terms that are meaningful to the business.
Office 365 provides an incredible amount of value to individual employees, teams, departments, and organizations. Much of this value is not realized immediately upon purchase or deployment of Office 365. The value is realized as more and more users understand, adopt and embrace the technology.
So how do we drive faster, sustainable and effective adoption? And perhaps more importantly, how do we ensure our adoption approach scales and can keep up with the innovation the Office 365 service provides?
Join Richard Harbridge as he shares real world experience, advice and activities that other customers are leveraging to get more from Office 365 and drive more meaningful adoption.
DPP will ensure that you practice is always ready for a CQC inspection. Our user-friendly online application offers peace of mind by providing easy access to regulatory updates and essential documentation, ensuring that you are prepared for any CQC inspection visit.
2. Ideal Client Philosophy
Values innovative, creative and fresh approach
Recognizes the value of specialized knowledge
Benefits are a part of a corporate strategic plan
Benefit management is risk management
Value placed on personal long term relationships
4. An Independent, Objective
Advisor
Guiding Principles Consultants Perspective
Integrity Focused on objectives
Objectivity Applies solutions utilizing the
best resources available
Innovation Performs advisory role working
Team Approach as a “Quarterback”
Relationships Engagements are ongoing
Community Measured by overall results
“Knowledge, Application and Service”
5. Strength in Partnership
Member firm of NFP Benefit Partners with over
185 offices, 2,000 benefit professionals and 40,000
corporate clients.
#8 Top Insurance Broker Globally (Best’s Review)
#1 Executive Benefits Provider (PlanSponsor
2009)
#1 independent distributer for top-tier carriers
(carrier data)
Top 10 Independent Broker/Dealer
(by Financial Planning and Financial Advisor)
6. Comprehensive Benefit Offerings
Health and Welfare Corporate Planning
HRIS and Benefit Enrollment Technology Support
Retirement Planning and Fiduciary Services
Executive Benefit and Compensation Plans
Business and Succession Planning
Estate and Wealth Accumulation Planning
7. Powerful Support Solutions
Thought Leadership and Knowledge Sharing
Compliance and Regulatory Support
Education and Communication Solutions
HR Administrative Service Support
Proprietary Decision Support Tools and Resources
Implementation Support to Facilitate Technology
Set-up, Employee Education and Plan Installation
11. Annual Benefit Services
Strategic Benefit Planning
Technical Assistance
Vendor Selection and Management
Legislative and Regulatory Counseling
Document Review
Administrative Assistance
Employee Communication
12. Strategic Benefit Planning
Perform annual review of company objectives
Review plan performance both financial and
non-financial quarterly or annually
Assess Health Reform (PPACA) strategies
Review market conditions & trend analysis
Provide insight into the regulatory climate
13. Technical Assistance
Review and recommend value-based plan designs
Recommend employee contribution strategies
Monitor plan cost/claim trends to mitigate risk
Assist in annual budgeting and projections
Assess and amend risk management strategy
Engage actuarial review as necessary
14. Vendor Selection Process
Identify vendors who can meet business objectives
Perform vendor due diligence
Develop RFP specifications and process
Evaluate proposed services and plan designs
Negotiate final underwriting and contract terms
Assess implementation and communication
program of new plan features
16. Ongoing Vendor Management
Regular evaluation of service providers
Address matters relating to vendor performance
Resolve claim issues, billing matters and other
administrative concerns
Monitor and implement new services
17. Regulatory Review
and Compliance
Monitor legislative and regulatory developments at
the State and Federal level
Address ERISA, Federal and State compliance
matters within all benefit plan platforms
Keep clients updated and informed on all HR
related compliance alerts
Coordinate government filings where required
Utilize compliance tracking software as needed
18. Document Review
Review plan documents, contracts and amendments
for compliance with plan specifications and
corporate objectives
Review insurance contracts and agreements to
ensure proper definitions and coverage is provided
Suggest and negotiate alternative language, as
required to meet business needs or objectives
19. Administrative Assistance
Act as an advocate and advisor to the Human
Resources department
Provide customized forms and templates for benefit
communication to staff
Provide licensed access to HR 360 to clients
Facilitate streamlining administration through
technology solutions
Conduct electronic surveys and focus groups
20. Communication
Facilitate the development of hard and soft copy
communication materials
Utilize web and mobile device enrollment and
communication mediums when appropriate
Conduct on-site or virtual employee enrollment
meetings and education sessions
Consult on third party provided HRIS or electronic
enrollment solutions