Dave Milliken is promoting two automation apps, Greetly for visitor management and Ruby Receptionists/Ring Central for inbound call routing. He argues that reception duties have changed significantly from primarily clerical roles to technology-based tasks. Automation apps allow companies to improve impressions, gain space and flexibility, and reduce costs compared to dedicated receptionists. Greetly and Ruby/Ring Central offer cloud-based solutions to efficiently manage visitors and route calls to employees.

1. Dave Milliken
Dave@MyGreetly.com
303-565-7603
Automation Apps for the
Modern Reception Area
Live Tweet: @Greetly, @P2Binvestor

2. First, An Acronym
www.MyGreetly.com
RECSTAMS
Reception Station Automation Management Systems

3. Who’s This Guy?
www.MyGreetly.com
• CEO Greetly (MyGreetly.com)
• CEO Funding Launchpad
• VP Marketing,
Smashburger
• Marketing leadership for:
– Molson Coors
– Moet Hennessy
– Scotts Miracle-Gro
• MBA NYU/Stern

4. Agenda
www.MyGreetly.com
• Background
• Why RECSTAMS?
• Visitor management automation
• Inbound call routing automation

5. Most Common Job By State - 1984Most Common Job By State - 2014
Background: The Admin Profession
www.MyGreetly.com
* Sources: NPR, BLS

6. Background: The Admin Profession
www.MyGreetly.com
Dictation Word processing
Filing Digital file management
Handling mail / faxes Huh?
Booking travel Online booking
Reserving assets Email systems
Greeting visitors Greetly
Answering phones Ruby Receptionist

7. Why RECTAMS?
www.MyGreetly.com
$37,075
$-
$10,000
$20,000
$30,000
$40,000
$26K
$3K $1K
$3K $1K
$3K
* Source: BLS

8. Why RECTAMS?
www.MyGreetly.com
24/7/365
Save money
Increase productivity
• Focus on higher value work
• Fewer distractions
Great first impressions
More working space
⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼⁼
Capital flexibility for growth

9. Greetly Visitor Management
www.MyGreetly.com
iPad-based reception app
• Checks in visitors
– Captures visitor photos
– NDA capture
• Check in food and package deliveries
• Instantly notifies employees
• Cloud-based visitor log

10. Greetly – How It Works
www.MyGreetly.com

11. Who Uses Greetly
www.MyGreetly.com

12. Try Greetly Free!
@ www.MyGreetly.com
$99 / month
(includes all hardware and software)

13. Ruby Receptionists
www.MyGreetly.com
Remote inbound call routing
• Live, personalized phone answering
• Info capture
• Call transferring
• Outbound calls (add-on)

14. Ruby Receptionists
www.MyGreetly.com

15. Who Uses Greetly
www.MyGreetly.com

16. Ring Central
www.MyGreetly.com
Remote inbound call routing
• Cloud-based phone system
• Automated answering
• Call routing to all employee devices

17. Inbound Pricing
www.MyGreetly.com
Ruby – 14-day free trial
• $249/month for 100 minutes
• $409/month for 200 minutes
• $819/month for 500 minutes
Ring Central – 30-day free trial
• Starts at $24.99/month/user

18. Summary
www.MyGreetly.com
• Now is not the time to become a professional
driver
• RECSTAMS is a terrible acronym
• Dedicated receptionists are expensive
• Use digital visitor management and remote
call routing to get more done