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Retail Products Platform
ICF Energy Efficiency Products Workshop
Paul Grimyser – Residential Portfolio Manager
August 2, 2017
Focus on
Energy
 Focus on Energy isWisconsin utilities’ statewide program for energy
efficiency and renewable energy
 Partnered with 108 utilities to offer utility customers opportunities to save
energy & money
 Funded by utility customers ($100M annual budget), overseen by the
Public Service Commission of Wisconsin
 Focus celebrated its 15-year anniversary last fall
 APTIM has acted as Program Administrator since 2011
Vital Statistics
 Consistent achievement of energy goals - 110%+
 PortfolioTRC = 3.0
 Customer Satisfaction: 9.1 / 10
RRPOverview
 Focus on Energy joined RPP – March 2016
 Part of ICF’s proposal for Retail Lighting and Appliance Program
 RPP is a collaborative initiative of ENERY STAR, energy efficiency
program sponsors, and retail partners, facilitated by the U.S.
Environmental ProtectionAgency.
 The goal is to transform markets by streamlining and harmonizing
energy efficiency programs with retailers, making them less
complex and more cost-effective.
 Increasing the availability of ENERGY STAR products will generate
energy savings as customers purchase and install these more
efficient models in their homes.
Why did we
support RRP?
 Delivery models are changing
 Market transformation, mid-stream
 Pilot, smaller budget
 Market share and cost effective eliminated appliances - 5 years
 Customer interest
 Budget and technical expertise
 Innovation
 Aligns with our strategic goals
 Regulator open to multi-year effort
 Part of something larger
 National recognition
 Exciting
Surprises &
Opportunities
 ApplianceComparisonTool
 Consumer education
 Utilities and client satisfaction
 DataTransparency
 Monthly uploads, retailer
 Assigns energy unit savings
 Qualified and non-qualified
 Consumption year-to-year
 RPP wide data analysis opportunities
 Continuous improvement and evolution
 Google Drive collaboration
 Evaluation
 New measures & retailers
We have
learned…
 You can’t always get what you want
 Support larger initiative
 Flexibility for Sponsors - 2018
 Opinions matter, if you participate
 Subcommittees: Products, Data, MarketTransformation
Methodologies Project, and Marketing & Field Services
 Forecasting is hard
 Data is limited – dryers
 Partners help each other
 Subcommittees, presentations, sharing, conferences, and phone calls
 Research and baselines
Changing how
we do things
 2016 followed our usual approach
 Created measures
 Assigned savings –TRM
 Added to our CRM
 Until January 2017…
 Market transformation means rewiring our brains
 Resource Acquisition is what we’re accustomed to
 No more capturing of energy savings in the moment

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Aug2 Session5 Paul Grimyser: Retail Products Platform

  • 1. Retail Products Platform ICF Energy Efficiency Products Workshop Paul Grimyser – Residential Portfolio Manager August 2, 2017
  • 2. Focus on Energy  Focus on Energy isWisconsin utilities’ statewide program for energy efficiency and renewable energy  Partnered with 108 utilities to offer utility customers opportunities to save energy & money  Funded by utility customers ($100M annual budget), overseen by the Public Service Commission of Wisconsin  Focus celebrated its 15-year anniversary last fall  APTIM has acted as Program Administrator since 2011 Vital Statistics  Consistent achievement of energy goals - 110%+  PortfolioTRC = 3.0  Customer Satisfaction: 9.1 / 10
  • 3. RRPOverview  Focus on Energy joined RPP – March 2016  Part of ICF’s proposal for Retail Lighting and Appliance Program  RPP is a collaborative initiative of ENERY STAR, energy efficiency program sponsors, and retail partners, facilitated by the U.S. Environmental ProtectionAgency.  The goal is to transform markets by streamlining and harmonizing energy efficiency programs with retailers, making them less complex and more cost-effective.  Increasing the availability of ENERGY STAR products will generate energy savings as customers purchase and install these more efficient models in their homes.
  • 4. Why did we support RRP?  Delivery models are changing  Market transformation, mid-stream  Pilot, smaller budget  Market share and cost effective eliminated appliances - 5 years  Customer interest  Budget and technical expertise  Innovation  Aligns with our strategic goals  Regulator open to multi-year effort  Part of something larger  National recognition  Exciting
  • 5. Surprises & Opportunities  ApplianceComparisonTool  Consumer education  Utilities and client satisfaction  DataTransparency  Monthly uploads, retailer  Assigns energy unit savings  Qualified and non-qualified  Consumption year-to-year  RPP wide data analysis opportunities  Continuous improvement and evolution  Google Drive collaboration  Evaluation  New measures & retailers
  • 6. We have learned…  You can’t always get what you want  Support larger initiative  Flexibility for Sponsors - 2018  Opinions matter, if you participate  Subcommittees: Products, Data, MarketTransformation Methodologies Project, and Marketing & Field Services  Forecasting is hard  Data is limited – dryers  Partners help each other  Subcommittees, presentations, sharing, conferences, and phone calls  Research and baselines
  • 7. Changing how we do things  2016 followed our usual approach  Created measures  Assigned savings –TRM  Added to our CRM  Until January 2017…  Market transformation means rewiring our brains  Resource Acquisition is what we’re accustomed to  No more capturing of energy savings in the moment