Christopher Hope took the Call Center Technical Support audio test on September 10, 2015, administered by Express Employment Professionals in McDonough, Georgia. He answered 15 out of 19 questions correctly, earning a score of 79% which is above the global average of 66% and at the 70th percentile. The test covered technical issues related to hardware, Windows, difficult users, printing, and the internet to assess skills for telephone-based PC support technicians.