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Score Report
Thank you for taking this test.
For interpretation of your test score, please contact your Test Administrator.
Test Results for: Christopher Hope
Company Name:
Express Employment Professionals
McDonough GA
Test Administrator/Recruiter's Email: demeris.berner@expresspros.com
Test Name: Call Center Technical Support [audio]
Test Date: 9/10/2015
Elapsed Time: 00:16:44
Questions Correct: 15 out of 19
Percent Correct: 79%
Percentile Ranking: 70
Global Average: 66%
Test Description
The Call Center Technical Support test is intended for telephone based PC support technicians who help
callers with technical issues. This test covers issues pertaining to Hardware, Windows, Difficult Users,
Printing, and the Internet.
A non-audio version of this test is also available: Call Center Technical Support.
• Test takers, please contact your test administrator or recruiter for scoring guidelines.
• Administrators, please refer to the Scoring Guidelines page within the Resources section of your
Administration Center for scoring guidelines.
Please click here to close this window.
Page 1 of 1Express Employment Professional Assessments - You Have Completed Your Test
9/10/2015http://www.proveit2.com/Expresspros/CoreCustom/Exit/exit.asp?AcctID=946&ResultID=...

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Audio test

  • 1. Print Score Report Thank you for taking this test. For interpretation of your test score, please contact your Test Administrator. Test Results for: Christopher Hope Company Name: Express Employment Professionals McDonough GA Test Administrator/Recruiter's Email: demeris.berner@expresspros.com Test Name: Call Center Technical Support [audio] Test Date: 9/10/2015 Elapsed Time: 00:16:44 Questions Correct: 15 out of 19 Percent Correct: 79% Percentile Ranking: 70 Global Average: 66% Test Description The Call Center Technical Support test is intended for telephone based PC support technicians who help callers with technical issues. This test covers issues pertaining to Hardware, Windows, Difficult Users, Printing, and the Internet. A non-audio version of this test is also available: Call Center Technical Support. • Test takers, please contact your test administrator or recruiter for scoring guidelines. • Administrators, please refer to the Scoring Guidelines page within the Resources section of your Administration Center for scoring guidelines. Please click here to close this window. Page 1 of 1Express Employment Professional Assessments - You Have Completed Your Test 9/10/2015http://www.proveit2.com/Expresspros/CoreCustom/Exit/exit.asp?AcctID=946&ResultID=...