ATD New England Area Conference Closing Keynote, March 27th, 2020
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Talk I delivered on how technology can remove barriers to learning, covering artificial intelligence, augmented reality, and virtual reality.
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ATD New England Area Conference Closing Keynote, March 27th, 2020
- 1. Where Learning Technology is Going: Removing Barriers Between Learners and Ideas NEAC Webinar March 27th, 2020
- 2. Hello! • GM at Glimpse Group • President ATD SCC • Founder of two learning startups • Author “The Construction Technology Handbook” • Frequent speaker: • Artificial Intelligence • Virtual Reality for Learning • Construction Technology
- 4. The Human Mind is Not a Sponge
- 5. First Barrier: Cognitive Load Learning of actual information needs to be held in working memory for some period Working memory is very limited Verbal learning can only proceed as fast as we can hold things in our minds But is that enough?
- 6. Second Barrier: Elaboration & Reflection Information, skills and most behaviors need to be thought about to be learned Beyond a low threshold, this learning requires time, repetition, and some effort But is that effective for everything?
- 7. Third Barrier: Perceived Importance We learn what seems to be important more quickly and completely We retain deeply learned things longer How do we know what is important, and what is not? Consider how information is presented
- 8. How We Can Receive Information Verbal Abstract Fleeting Communication Method Mental Representation Mental Access Graphic Less Abstract Can be referenced Video More Concrete Can be referenced Experience Concrete Fleeting
- 9. Technology’s Gap to Close We learn best when information is •Experience we can reflect upon •Experience that requires effort •Experience that is repeated over time
- 10. Closing That Gap for Millennia Oral Histories Epic Poems Writing Printing Telegraph Radio Television Mobile Internet Mobile Internet Virtual Reality Augmented Reality
- 11. Over the past several decades, every time people made computers work more like we do – every time we removed a layer of abstraction between us and them – computers became more broadly accessible, useful, and valuable to us. We, in turn, became more capable and productive. https://medium.com/@claybavor/virtual-and-augmented-realities-asking-the-right-questions-and-traveling-the-path-ahead-2428b9d13c01 - Clay Bavor, Google VR/AR Chief
- 12. Three Technologies Virtual Reality Augmented Reality Artificial Intelligence
- 13. Virtual Reality
- 14. How We Learn in VR Learner is the Protagonist • Everything happens to them • Not a spectator, a participant • We react differently when we’re involved 100% Engagement • Rest of the world is blocked out • No phones, email, social media • Creates full immersion Illusion of Reality: Presence • Simulations of situations feel real • Show consequences of failure & unique accidents Optimize Learning Scene • Simplify, add “noise,” include observers
- 15. A New Way to Receive Information Verbal Abstract Fleeting Communication Method Mental Representation Mental Access Graphic Less Abstract Can be referenced Video More Concrete Can be referenced Experience Concrete Fleeting Virtual Reality Concrete Can be referenced
- 16. What Has Changed Recently 2013-2019 VR Headsets: - Expensive - Difficult to set up & use - Required big ”gamer” PCs - Required special space - Individual Experiences 2019- VR Headsets: - $200-400 - Consumer-grade easy - Mobile, no PC - Use anywhere - Multi-user, connected experiences
- 19. How We Learn with AR In the Flow of Work • Learning materials introduced during work • Habit formation Context Sensitive • Aware of materials, machines, co-workers present • Providing directly useful, relevant guidance Adaptive • Learning adapts to real needs of the moment • Instruction based on actual in-situ actions Social • Others present • Easily networked
- 20. A New Way to Receive Information Verbal Abstract Fleeting Communication Method Mental Representation Mental Access Graphic Less Abstract Can be referenced Video More Concrete Can be referenced Experience Concrete Fleeting Virtual Reality Concrete Can be referenced Augmented Reality Concrete Immediate Reference
- 21. What Has Changed Recently 2013-2019 AR still primitive: - Marker based - Some sensing of flat surfaces - “Gimmicky” 2020-2022+ AR Maturing: - Real sensing of world - Better form factor - Integration with work
- 25. How Voice Will Help us Learn In the Flow of Work • Learning materials introduced during work • Searchable information Interactive • Increasingly Powerful voice agents • Scripted for intent, AI for natural feel Adaptive • Learning adapts to real needs of the moment • Instruction based on queries as well as needs Reflective • Journaling as ongoing commentary • Wide range of analysis available
- 26. A New Way to Receive Information Verbal Abstract Fleeting Communication Method Mental Representation Mental Access Graphic Less Abstract Can be referenced Video More Concrete Can be referenced Experience Concrete Fleeting Virtual Reality Concrete Can be referenced Augmented Reality Concrete Immediate Reference Artificial Intelligence Concrete Predictive Access
- 27. What Has Changed Recently 2013-2018 Voice still limited: - Good at recognizing - Bad at responding - Bad at adapting Oct. 2018 Breakthrough: - Google’s BERT - Highly capable - Responsive, accurate
- 28. Special Caution about AI Generally • Artificial Intelligence is much dumber than the media and consultants would have you think • Still very narrow in function
- 29. In 2020-2022 AI can be an adaptive assistant that extends search and notifications to immerse learners in content and information
- 30. What Can We Expect Next?
- 31. The Distance Between What You Create, What You Imagine, and The Learner is Closing
- 32. We Can Draw Upon Multimedia Learning Theory to Start Thinking About How to Use These New Media
- 33. But First – Go Experience Them • Try VR at a Library • Try AR on your phone • Learn to create chatbots for learning (Dialogflow, Alexa Skills, etc.)
- 35. Thank You
Editor's Notes
- Whether it is a skill, a set of facts, or a behavior We are looking for learners to acquire something that is known by someone else
- Acquiring that information is always a challenge Our minds have built in barriers to acquiring information in a useful way We might remember it, but can we recall it?