MetLife is a global insurance company founded in 1868. It has over 90 million customers in 50+ countries. In Bangladesh, MetLife has been operating since 1952 and is the largest life insurer with a 33% market share and over 1 million insured members. MetLife's key products in Bangladesh include Three Payment Plan Plus, Education Protection Plan Plus, Critical Care, Hospital Care, and Future Care - DPS which provide life insurance, health insurance, and savings opportunities to customers.

1. Assignment on
Risk management and insurance
Course code: 305
Submitted to:
Ummay Salma Khanam
Assistant professor
Department of Marketing.
University of Chittagong.
Submitted by: Team PROACTIVE
NAME ID
Mohammad Ziauddin 13304014
Mohammad Kaiser 13304069
M.A. Shahed 13304088
Md. Omar Faroque 13304148
Ansar-ul Islam 13304137

2. The words of Metlife:
Metropolitan Life Insurance Company (MLIC) is better known as MetLife. Its head office is in
Newyork, USA . The firm was founded on March 24, 1868 (148 years ago) which has 90 million
customers in over 50 countries. Metlife is a global leading insurance company. Its key people is Steven A.
Kandarian. Its total assets is $730.9 billion and total liabilities is $49 billion.It is the first insurance
company of Bangladesh. Before liberation war Metlife introduced its activities in our country in 1952 but
after liberation war it restarted its activities in 1974.In Bangladesh its head quarter is at Motijheel in
Dhaka. Its insured members in Bangladesh is 1 million and over 1200 agents. Its market share is 33% of
the total insurance company in Bangladesh. According to Forbes Megagine in 2015, Metlife is the number
one Ranking insurance company in the world .
Metlife corporate solutions and leading clients :
 US Embassy
 Uniliver
 HSBC
 Airtel
 NOKIA
 Standard chartered bank
 Microsoft
 HP
 Citibank N.A
 City bank
 Robi Axiata Ltd.
 Beximco pharma
 Rekitt Benckiser
 Wal-Mart sourcing com.Ltd.
 British American Tobacco
Products & services of Metlife :
1.Life insurance
2.Dental
3.Disability
4.Annuties
5.Auto and home
N.B: Ours is the only LIFE INSURANCE based company.The most selling products of our company are
3PP, EPP and DPS.

3. LIFE INSURANCE
 Three payment plan plus
 DPS( super gold, silver)
 Education protection plan plus
 Health Care
 Critical care
 Takaful DPS
Three payment plan plus:
Any person with normal income can buy this plan for self. Insured persons with normal income can buy
this Three Payment Plan provides very high insurance protection and attractive returns on your
investment at a very low cost. The unique feature of the plan is that MetLife pays the face amount in
three installments
1. 25% of the face amount is paid at the end of 1/3rd of the term of the policy
2. Another 25% is paid at the end of 2/3rd of the term of the policy.
3. 50% of the face amount is paid with bonus. In the event of death, no deduction is made for the
installments already paid.
For the Entire Duration of the policy you are insured for the Full Face Amount plus the accrued Bonus.
In the event of death, No Deduction is made for the installments already paid. You are insured for the full
amount till the last day.
Eligibility: minimum age 1 month, maximum age 60 years.
Face amount: minimum Rs. 50,000 maximum Rs.15 million.
Mode of payment: Annual, Semi Annual or Quarterly
Benefit & Premium Table
Accidental Death Benefit 100% of Face Amount
Permanent Total Disability Benefit 100% of Face Amount
For Loss of both Hands or Feet or Sight of Eyes 100% of Face Amount
For Loss of One Hand and One Foot 100% of Face Amount
For Loss of Either Hand/Foot and Sight of One Eye 100% of Face Amount
For Loss of Hearing of Both Ears 100% of Face Amount
For Loss of Speech 100% of Face Amount
For Loss of Either Hand or Foot 50% of Face Amount
For Loss of Sight of One Eye 50% of Face Amount
For Loss of Thumb and Index Fingers 25% of Face Amount
Medical Expenses Reimbursement (Maximum) 15% of Face Amount
Personal Accidental Coverage provides Maximum of Tk. 20,00,000 and its proportionate amount as
mentioned above. For Housewives, and insureds of age 25 or below, the Maximum Coverage would be Tk.
10,00,000.

4. Education Protection Plan plus:
Education protection plan is the foundation on which you can build your child’s future and career. Your
child depends on YOU and the INCOME you provide for Education and other necessities of life. You want
your child to have higher Education to give him a good start in this increasingly competitive world. This is
where our EPP plans fit your needs.
How this plan works?
You select the period of the plan to suit the age of the Child at which you want the policy proceeds to be
paid. There is a wide choice. You can select any period from 10 years to 25 years.
At Maturity:
On survival of child at maturity, Face Amount of the policy plus Bonuses are paid. The money can be used
to pay for his higher Education expenses. Or if he has already completed Education, he will find the money
very helpful in starting his career. It can also be used for expenses such as Marriage.
In Case of Payer’s Death:
a) All future premiums under the policy will be WAIVED and the policy continues in full force. PLUS,
b) INCOME FOR EDUCATION equal to 1% of the face amount is paid EVERY MONTH to the child till
the maturity. c)At maturity Face Amount of the policy plus Bonuses is paid.
On the Death of Child before maturity:
Full Face Amount PLUS Accrued Bonuses are Payable, subject to Juvenile Endorsement.
Payment on Payer’ Disability:
For a small additional premium, you can add a very valuable benefit-Disability Protection Rider. In the
event of your total and permanent DISABILITY DUE TO SICKNESS OR ACCIDENT, all future
premiums will be waived. INCOME equal to 1% of the face amount is paid EVERY MONTH to the child
till the maturity of the policy. At maturity face amount of the policy plus bonuses is paid.
Eligibility: minimum age 1 month to 15 Years, Payer’s age 21 years to 55 years.
Face Amount: Minimum Rs. 50,000.00, Maximum Rs. 2 million
Term: You can take the plan for minimum 10 years up to maximum 25 years. However plan term and the
age of the child should not be above 25 years.
Mode of payment: Annual, Semi Annual or Quartly
Benefit & Premium Table
Accidental Death Benefit 100% of Face Amount
Permanent Total Disability Benefit 100% of Face Amount
For Loss of both Hands or Feet or Sight of Eyes 100% of Face Amount
For Loss of One Hand and One Foot 100% of Face Amount
For Loss of Either Hand/Foot and Sight of One Eye 100% of Face Amount
For Loss of Hearing of Both Ears 100% of Face Amount
For Loss of Speech 100% of Face Amount
For Loss of Either Hand or Foot 50% of Face Amount
For Loss of Sight of One Eye 50% of Face Amount
For Loss of Thumb and Index Fingers 25% of Face Amount
Medical Expenses Reimbursement 15% of Face Amount

5. Critical Care:
“Critical Care” is a special scheme designed to provide you and your family with the necessary financial
protection in case of diagnosis of or actual undergoing of surgery for, as the case may be, any of the
following twenty five critical illnesses as defined in the Policy Document:
1.Stroke
2.Cancer (Except Skin Cancer)
3.First Heart Attack
4.Coronary Artery Surgery
5.Other Serious Coronary Artery Diseases
6.Heart Valve Replacement
7.Major Burns
8.Blindness
9.Pulmonary Arterial Hypertension (Primary)
10.End-stage Lung Disease
10. Kidney Failure
11. Surgery To Aorta
12. Aplastic Anaemia
13. Major Organ Transplant
14. Loss Of Hearing
15. Loss Of Speech
16. Muscular Dystrophy
17. Alzheimer’s Disease / Irreversible Organic Degenerative Brain Disorders
18. Motor Neurone Disease
19. Parkinson’s Disease
20. Coma
21. Benign Brain Tumour
22. Major Head Trauma
23. Bacterial Meningitis
24. Paralysis
25. Bacterial Meaningitis
Critical Care offers a maximum benefit of Tk. 500,000 and a minimum benefit of tk. 150,000.The Critical
Care lump sum payment will be made only once under this policy if you are diagnosed with or actually
undergone surgery for, as the case may be, any of the twenty five critical illnesses listed in the beginning of
the brochure.

6. Benefit & Premium Table
Benefits Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6
Lump Sum
Benefit
Amount
500,000400,000 300,000 250,000 200,000 150,000
Ages 18-29 1,848 1,478 1,109 924 739 554
Ages 30-34 2,518 2,014 1,511 1,259 1,007 755
Ages 35-39 3,990 3,192 2,394 1,995 1,596 1,197
Ages 40-44 7,706 6,164 4,623 3,853 3,082 2,312
Ages 45-49 13,401 10,721 8,041 6,701 5,360 4,020
Ages 50-54 23,452 18,761 14,071 11,726 9,381 7,036
Ages 55-59 39,533 31,626 23,720 19,766 15,813 11,860
Ages 60-64 59,635 47,708 35,781 29,817 23,854 17,890
Hospital Care:
The “Hospital Care” Accident and Sickness Hospital Income Supplementary Contract pays you the cash
amount you selected when you or your insured family members are hospitalized, regardless of expenses,
even in a free hospital. The cash income starts from the very first day of hospitalization and continues for
up to 52 weeks for each confinement.The money you receive is paid in addition to any other insurance you
may have. Use the additional cash any way you wish – to replace lost income, to assist with family
expenses or to help pay for the best possible medical care.Even if you are covered under other medical
plans, you will always need Extra Cash to pay for the incidental expenses when you are hospital confined,
such as:
 Upgrading the Hospital Facility
 Companion’s Expenses
 Hotel & Travel Expenses
 Child Minding and Care

7. Benefit & Premium Table
Benefits Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6
Accident & Sickness
Weekly Benefits
10,500 7,000 5,250 3,500 2,100 1,750
Double Benefit for 9
Dread Diseases (Two Weeks)
21,000 14,000 10,500 7,000 4,200 3,500
Annual Premium Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 Plan 6
Adults Under Age 40 5,445 3,629 2,723 1,815 1,089 908
Ages 40-49 6,804 4,536 3,402 2,268 1,361 1,134
Ages 50-59 7,710 5,141 3,855 2,570 1,542 1,285
Ages 60-65 (Renewals only 8,769 5,846 4,385 2,923 1,754 1,462
Dependent Child: 4,083 2,722 2,042 1,360 817 680
Exception: Any Pre-existing condition is excluded. Other exceptions are also mentioned in the Policy
Document.
The 9 Dread Diseases:
The In-hospital Weekly Benefit is doubled for the first 2 weeks of confinement as detailed above, if you or
any of your insured family members are hospitalized due to any of the following 9 dread diseases per
policy definition:
 Heart Attack
 Cancer (Except Skin Cancer)
 Paralysis
 Coronary Artery Disease requiring Surgery
 Renal Failure
 Major Burns
 Stroke
 Blindness due to Sickness
 Major Organ Transplantation
The Policy Document will have precise definitions of the above critical illnesses, and any benefit under
this policy would be payable if an illness meets criteria as specified in that definition of the Policy
Document.
Eligibility:
Minimum age of 18 years and maximum age of 59 years

8. Dependent Children:
Minimum age of 1 year and maximum age of 19 years or up to 23 years if full time student
Term:
1 Year( Renewable)
Premium Mode:
Annual, Semi-annual, Quarterly.
Future Care – DPS:
Future Care – DPS is a savings and protection plan that provides an attractive Maturity Value and a
substantial Accidental Benefit.
Overview:
• Entry age: 18 to 54 years
• Term: Minimum 5 years and Maximum 20 years
• Face Amount : Annual premium x Policy Term
• Maximum Face Amount: Rs 15 million
• Minimum Annual Premium: Rs. 12,000 /-
• Maximum Annual Premium: Rs. 3 million
• Mode of Premium Payment: Annual, Semi Annual or Quarterly
• Accidental Coverage (AD/D/PTD) : Up to age 65 years
WE can select from following 2 options:
1. Future Care - DPS with Death Benefit (Gold Plan)
This plan provides you an opportunity for:
• Maturity Value : Earning reasonable returns leading to attractive Maturity value to meet your
financial needs
• Life Coverage = 100% of Face Amount : Enjoying life insurance coverage under which the Face
Amount will be paid in case of death of the insured due to cause anytime while the policy is in-force
regardless of the number of premium paid. If the Account Value at the time of death is higher than the
Face Amount, the account value will be paid .
• Accidental Coverage = 200% of Face Amount : Enjoying additional Accidental benefits under which
2 times the Face Amount will be paid in the event of Accidental Death or Accidental Permanent & Total
Disability, consequently enjoying a total coverage of 3 times the Face Amount . In case of Accidental
Dismemberment the additional Accidental Benefit may reach up to 2 times the Face Amount depending
on the type and extent of loss.
Example for Future Care – DPS Gold Plan:
• Life Coverage : Rs 600,000 ( i.e. Rs.30,000 x 20 )
• Accidental Coverage : Rs. 1200,000
• Maturity Value @ assumed Investment Yield Rate
• Yield Rate @ 7% = Rs. 1,061,167
• Yield Rate @ 9% = Rs. 1,356,821
• Life Annuity * ( if insured wish to take annuity instead of above lump sum amount ) :
• Monthly income @ assuming interest rate of 7% = Rs. 5,846.65
• Monthly income @ assuming interest rate of if 9% = Rs. 7,475.59

9. 2. Future Care – DPS without Death Benefit (Silver Plan)
This plan provides you an opportunity for:
• Maturity Value : Earning reasonable returns leading to attractive Maturity value to meet your
financial needs
• Accidental Coverage = 200% of Face Amount : Enjoying additional Accidental benefits under which
2 times the Face Amount will be paid in the event of Accidental Death or Accidental Permanent & Total
Disability. In case of Accidental Dismemberment the additional Accidental Benefit may reach up to 2
times the Face Amount depending on the type and extent of loss.
If insured of age 35 years wants go for 20 years term and can afford Rs. 30,000 annual premium
 Additional benefit can be added in Future Care- DPS as riders which are as follows:
• Critical Illness: 7 Critical Diseases (Major Cancer, First Heart Attack, Stroke, Benign Brain Tumor,
Serious Coronary Artery Disease, Heart Valve Surgery, and Primary Pulmonary Hypertension)
covered. Lump sum payment equal to 100 % or 50 % of Face Amount upon diagnosis of any one of
above illness.
• Family Protection Rider: Waives the Premium (of base and riders) during premium payment period
in case of Permanent and Total Disability due to accident or sickness.
Takaful DPS:
We have developed Takaful DPS with 3 separate plans as Takaful DPS – Gold, Takaful DPS – Silver and
Takaful DPS – Bronze. This is a protection and savings plan that provides Maturity Value and Insurance
Benefits in a Shariah Compliant way.
We can select your plan form the following three options:
Plan Features
Takaful DPS Gold Maturity Value + Life Coverage + Accident Coverage + Critical
Illness & Waiver of Contribution
Takaful DPS Silver Maturity Value + Life Coverage + Accident Coverage
Takaful DPS BronzeMaturity Value + Accident Coverage
REWARDS & Recognition of Metlife:
MetLife was named the “Best Managed Insurance Company for 2014 & 2008” by Forbes magazine.For
three consecutive years (2008–2010 & 2015) the company has also appeared on FORTUNE’s list of the
most-admired companies. MetLife was recognized by Diversity MBA magazine as one of its “Top 50
Companies for Diverse Managers” in 2007, 2008, 2009 and 2010.

10. Questionnaire
1. How do you distinguish METLIFE among the other company?
2. Is there any product except life insurance?
3. What are the most selling products?
4. What is the employment opportunity to your company?
5. Do you have any renowned customers?
6. How do you evaluate your customers?
7. What is the rating system of the company?
8. Would you please tell us about your company terms and policies?
9. What are the time periods of the premium and how do you calculate the premium?
10. After how many days your company repaid clients demand?
11. What are the facilities of 3PP and EPP?
12. What are the terms and conditions of 3PP and EPP?
13. What are the benefits of HC and CR insurance and how can we calculate those?
14. What are the differences between DPS and Takful DPS ?
THE END