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1. Assignment “4”
ENG. Nahid Hassan fdul Elmola
Under supervision of DR. Hatem Elbitar
01005684344
Hospital management
Managerial skills, Levels & Roles

2. Discuss management skills &levels by Robert kat
• The mental ability to
perceive the idea gives the
manager a horizontal view
of the organization . Add
imagination to the work
and help the manager
develop alternatives.
• .
Conceptual skills
• Specialist skills (surgical,
dental…etc.) Knowledge
and techniques. Managers
of those levels have enough
technical knowledge and
skills to intelligently direct
employers organize tasks
solve problems.
Technical
skills
• Ability to interact and
communicate to other
persons successfully
and have good team
management skills,
Human
skills
Top management Middle management First line management

3. Managerial levels?
experience
authority

4. All managers need strong communication, decision-making, and time-management skills:
The skills needed by management very according to level ?
Needs strong
conceptual skills
Top managerial
Needs good
interpersonal skills
Mid levels
Needs technical skills
Lower level

5. Managerial roles According to
Fred Luthans
1-Traditional management
2-Communication
management
Networking
HR management
= Discuss management roles according to Fred. Luthan and Henery minzberg )compare between them)
Eg(routine Works, mails,
signatures….etc.
 Eg(receive reports, give orders
to his employees,….ETC
 Eg (dealing with outside Clients,
meetings,….etc
 Eg(solving problems of his employees

6. = Discuss management roles according to Fred. Luthan and Henery minzberg )compare between them)
Managerial roles According to
Hennery Mintzberg
Decisional roles
interpersonal roles
Informational roles
 Entrepreneur
 Disturbance handler
 Negotiator
 Resource allocator
 Leader
 Liaison
 Figure head
 Monitor
 Disseminator
 Spokesman

7. Differentiate between efficiency and effectiveness(work smarter not harder,,,,
explain with examples
Efficiency Effectives
Is doing things right Is doing the right things
Achieving the goals of organization function in the best passible manner with the
last waste of time and effort
Working smart Working hard
time management No Time management
The process is oriented The process is not oriented

8. How to select good manager (Manager traits)
Top manager
levels
Promotion
Recommendation
Determines the qualification and standards which published to all candidates for
the job - the secret annual reports Promoted position he lead before
Pass the tests and interviews -- publishing of recruiting a managerial job must
before 6 months at least to give chance for candidates to apply for the job
in the formal managerial structure From head of
department to the higher level
The promising member of the organization who have good qualification
And training –
Considering The size of organization The existing problems of wages
equipment's….etc.

9. Optimum characteristics for good manager
good
looking, tidy
open
minded
Reasonable,
fair
Positively
in work
decision
maker
creative
flexible
fairness

10. Define hospital manager and enumerate his or her qualifications ,education
 simply this position carries responsibility for administration of all non-direct patient care
services
 Also Budgets, policies, programs and other administration matters, under his/her general
direction
 Completion of a post-graduate course
 in hospital administration ( diploma in hospital administration), or equivalent training and
experience, and at least five years of related experience.
 Physically capable of performing the duties as assigned.