SlideShare a Scribd company logo
Assignment 3: Performance Management
Due Week 8 and worth 300 points
You are the HR manager for an upscale retail store which sells
clothing, shoes, handbags, and other accessories. Due to the
economic downturn, the company has experienced a significant
reduction in earnings, resulting in the layoff of a number of
retail sales associates. Business seems to be rebounding, but
you are concerned about the performance of the retail sales
staff. The CEO has requested that you recommend ways to
increase sales and customer service. You believe that
implementing a performance management system may help
modify employee behavior and improve results.
Write a six to eight (6-8) page paper in which you:
1. Create a job description for a retail sales associate, which
includes the most significant components necessary to describe
the job both internally and externally.
2. Create an organizational behavior modification (OBM) plan
to define four (4) key behaviors that are required for successful
job performance as a retail sales associate. Suggest the
significant ways that your plan will benefit the organization.
3. Specify two (2) ways that you would measure whether current
employees exhibit the key job performance behaviors. Propose
two (2) methods that you could use to inform employees of the
new performance standards.
4. Outline a plan with two (2) methods of providing feedback to
employees. Include the frequency with which the feedback will
be provided. Propose two (2) actions company leaders should
take to reinforce positive employee behaviors.
5. Examine at least three (3) key legal and ethical issues that
could potentially impact the performance management system.
Support your response with specific examples of the identified
issues’ possible effects on the performance management system.
6. Use at least four (4) quality academic (peer-reviewed)
resources in this assignment. Note: Wikipedia and other
Websites do not qualify as academic resources.
Your assignment must follow these formatting requirements:
· Be typed, double spaced, using Times New Roman font (size
12), with one-inch margins on all sides; citations and references
must follow APA or school-specific format. Check with your
professor for any additional instructions.
· Include a cover page containing the title of the assignment, the
student’s name, the professor’s name, the course title, and the
date. The cover page and the reference page are not included in
the required assignment page length.
The specific course learning outcomes associated with this
assignment are:
· Examine performance management issues and processes.
· Examine the influences on and various approaches to
compensation.
· Use technology and information resources to research issues in
human resource management foundations.
· Write clearly and concisely about human resource management
foundations using proper writing mechanics.
Grading for this assignment will be based on answer quality,
logic / organization of the paper, and language and writing
skills. Click here to access the rubric for this assignment.

More Related Content

More from sherni1

Part 1 Procedure and purpose 10.0 Procedures are well-develop.docx
Part 1 Procedure and purpose 10.0 Procedures are well-develop.docxPart 1 Procedure and purpose 10.0 Procedures are well-develop.docx
Part 1 Procedure and purpose 10.0 Procedures are well-develop.docx
sherni1
 
Part 1 Post a ResponseVarious reform groups with various causes.docx
Part 1 Post a ResponseVarious reform groups with various causes.docxPart 1 Post a ResponseVarious reform groups with various causes.docx
Part 1 Post a ResponseVarious reform groups with various causes.docx
sherni1
 
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docxPart 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
sherni1
 
Part 1 Art CreationSelect one of the visual art pieces from Cha.docx
Part 1 Art CreationSelect one of the visual art pieces from Cha.docxPart 1 Art CreationSelect one of the visual art pieces from Cha.docx
Part 1 Art CreationSelect one of the visual art pieces from Cha.docx
sherni1
 
Part 1 Answer these questions in a couple sentences. 1. Wha.docx
Part 1 Answer these questions in a couple sentences. 1. Wha.docxPart 1 Answer these questions in a couple sentences. 1. Wha.docx
Part 1 Answer these questions in a couple sentences. 1. Wha.docx
sherni1
 
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docx
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docxAssignment 3Assignment 3 is due after you complete Lessons 9 t.docx
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docx
sherni1
 
Assignment 4 - Positivism PaperLearning Objective and Basis .docx
Assignment 4 - Positivism PaperLearning Objective and Basis .docxAssignment 4 - Positivism PaperLearning Objective and Basis .docx
Assignment 4 - Positivism PaperLearning Objective and Basis .docx
sherni1
 
Assignment 4 Due April 7Note· You should do additional .docx
Assignment 4     Due April 7Note· You should do additional .docxAssignment 4     Due April 7Note· You should do additional .docx
Assignment 4 Due April 7Note· You should do additional .docx
sherni1
 
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docxAssignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
sherni1
 
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docxAssignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
sherni1
 
Assignment 4 College AdmissionsThis activity is 4 parts. Co.docx
Assignment 4  College AdmissionsThis activity is 4 parts.  Co.docxAssignment 4  College AdmissionsThis activity is 4 parts.  Co.docx
Assignment 4 College AdmissionsThis activity is 4 parts. Co.docx
sherni1
 

More from sherni1 (20)

Part 1 Parent NewsletterAn article explaining the school’s po.docx
Part 1 Parent NewsletterAn article explaining the school’s po.docxPart 1 Parent NewsletterAn article explaining the school’s po.docx
Part 1 Parent NewsletterAn article explaining the school’s po.docx
 
Part 1 ResearchConduct  some independent research. Using Rasmus.docx
Part 1 ResearchConduct  some independent research. Using Rasmus.docxPart 1 ResearchConduct  some independent research. Using Rasmus.docx
Part 1 ResearchConduct  some independent research. Using Rasmus.docx
 
Part 1 What are some challenges with syndromic surveillance P.docx
Part 1 What are some challenges with syndromic surveillance P.docxPart 1 What are some challenges with syndromic surveillance P.docx
Part 1 What are some challenges with syndromic surveillance P.docx
 
Part 1 Procedure and purpose 10.0 Procedures are well-develop.docx
Part 1 Procedure and purpose 10.0 Procedures are well-develop.docxPart 1 Procedure and purpose 10.0 Procedures are well-develop.docx
Part 1 Procedure and purpose 10.0 Procedures are well-develop.docx
 
Part 1 Post your own definition of school readiness (and offer .docx
Part 1 Post your own definition of school readiness (and offer .docxPart 1 Post your own definition of school readiness (and offer .docx
Part 1 Post your own definition of school readiness (and offer .docx
 
Part 1 Art selectionInstitute Part 1 Art sel.docx
Part 1 Art selectionInstitute Part 1 Art sel.docxPart 1 Art selectionInstitute Part 1 Art sel.docx
Part 1 Art selectionInstitute Part 1 Art sel.docx
 
Part 1 Post a ResponseVarious reform groups with various causes.docx
Part 1 Post a ResponseVarious reform groups with various causes.docxPart 1 Post a ResponseVarious reform groups with various causes.docx
Part 1 Post a ResponseVarious reform groups with various causes.docx
 
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docxPart 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
Part 1 Assessment SummaryIn 500-750-words, summarize the fo.docx
 
Part 1 Post a ResponseDuring the Reconstruction Era, the So.docx
Part 1 Post a ResponseDuring the Reconstruction Era, the So.docxPart 1 Post a ResponseDuring the Reconstruction Era, the So.docx
Part 1 Post a ResponseDuring the Reconstruction Era, the So.docx
 
Part 1 Financial AcumenKeeping abreast of the financial measure.docx
Part 1 Financial AcumenKeeping abreast of the financial measure.docxPart 1 Financial AcumenKeeping abreast of the financial measure.docx
Part 1 Financial AcumenKeeping abreast of the financial measure.docx
 
Part 1 Do an independently guided tour of news and media coverage.docx
Part 1 Do an independently guided tour of news and media coverage.docxPart 1 Do an independently guided tour of news and media coverage.docx
Part 1 Do an independently guided tour of news and media coverage.docx
 
Part 1 Describe the scopescale of the problem. Problemado.docx
Part 1 Describe the scopescale of the problem. Problemado.docxPart 1 Describe the scopescale of the problem. Problemado.docx
Part 1 Describe the scopescale of the problem. Problemado.docx
 
Part 1 Art CreationSelect one of the visual art pieces from Cha.docx
Part 1 Art CreationSelect one of the visual art pieces from Cha.docxPart 1 Art CreationSelect one of the visual art pieces from Cha.docx
Part 1 Art CreationSelect one of the visual art pieces from Cha.docx
 
Part 1 Answer these questions in a couple sentences. 1. Wha.docx
Part 1 Answer these questions in a couple sentences. 1. Wha.docxPart 1 Answer these questions in a couple sentences. 1. Wha.docx
Part 1 Answer these questions in a couple sentences. 1. Wha.docx
 
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docx
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docxAssignment 3Assignment 3 is due after you complete Lessons 9 t.docx
Assignment 3Assignment 3 is due after you complete Lessons 9 t.docx
 
Assignment 4 - Positivism PaperLearning Objective and Basis .docx
Assignment 4 - Positivism PaperLearning Objective and Basis .docxAssignment 4 - Positivism PaperLearning Objective and Basis .docx
Assignment 4 - Positivism PaperLearning Objective and Basis .docx
 
Assignment 4 Due April 7Note· You should do additional .docx
Assignment 4     Due April 7Note· You should do additional .docxAssignment 4     Due April 7Note· You should do additional .docx
Assignment 4 Due April 7Note· You should do additional .docx
 
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docxAssignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
Assignment 3--Undergraduates Due at end of day on Sunday, March 1 .docx
 
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docxAssignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
Assignment 3 Written Paper 2 (Week 4) DUE Mar 30, 2014 1155.docx
 
Assignment 4 College AdmissionsThis activity is 4 parts. Co.docx
Assignment 4  College AdmissionsThis activity is 4 parts.  Co.docxAssignment 4  College AdmissionsThis activity is 4 parts.  Co.docx
Assignment 4 College AdmissionsThis activity is 4 parts. Co.docx
 

Recently uploaded

Recently uploaded (20)

Open Educational Resources Primer PowerPoint
Open Educational Resources Primer PowerPointOpen Educational Resources Primer PowerPoint
Open Educational Resources Primer PowerPoint
 
Gyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptxGyanartha SciBizTech Quiz slideshare.pptx
Gyanartha SciBizTech Quiz slideshare.pptx
 
[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online Presentation[GDSC YCCE] Build with AI Online Presentation
[GDSC YCCE] Build with AI Online Presentation
 
How to Break the cycle of negative Thoughts
How to Break the cycle of negative ThoughtsHow to Break the cycle of negative Thoughts
How to Break the cycle of negative Thoughts
 
Advances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdfAdvances in production technology of Grapes.pdf
Advances in production technology of Grapes.pdf
 
PART A. Introduction to Costumer Service
PART A. Introduction to Costumer ServicePART A. Introduction to Costumer Service
PART A. Introduction to Costumer Service
 
Pragya Champions Chalice 2024 Prelims & Finals Q/A set, General Quiz
Pragya Champions Chalice 2024 Prelims & Finals Q/A set, General QuizPragya Champions Chalice 2024 Prelims & Finals Q/A set, General Quiz
Pragya Champions Chalice 2024 Prelims & Finals Q/A set, General Quiz
 
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa
 
slides CapTechTalks Webinar May 2024 Alexander Perry.pptx
slides CapTechTalks Webinar May 2024 Alexander Perry.pptxslides CapTechTalks Webinar May 2024 Alexander Perry.pptx
slides CapTechTalks Webinar May 2024 Alexander Perry.pptx
 
How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17How to the fix Attribute Error in odoo 17
How to the fix Attribute Error in odoo 17
 
2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx2024_Student Session 2_ Set Plan Preparation.pptx
2024_Student Session 2_ Set Plan Preparation.pptx
 
An Overview of the Odoo 17 Discuss App.pptx
An Overview of the Odoo 17 Discuss App.pptxAn Overview of the Odoo 17 Discuss App.pptx
An Overview of the Odoo 17 Discuss App.pptx
 
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
Incoming and Outgoing Shipments in 2 STEPS Using Odoo 17
 
B.ed spl. HI pdusu exam paper-2023-24.pdf
B.ed spl. HI pdusu exam paper-2023-24.pdfB.ed spl. HI pdusu exam paper-2023-24.pdf
B.ed spl. HI pdusu exam paper-2023-24.pdf
 
Salient features of Environment protection Act 1986.pptx
Salient features of Environment protection Act 1986.pptxSalient features of Environment protection Act 1986.pptx
Salient features of Environment protection Act 1986.pptx
 
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdfINU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
INU_CAPSTONEDESIGN_비밀번호486_업로드용 발표자료.pdf
 
How to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERPHow to Create Map Views in the Odoo 17 ERP
How to Create Map Views in the Odoo 17 ERP
 
Basic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumersBasic phrases for greeting and assisting costumers
Basic phrases for greeting and assisting costumers
 
50 ĐỀ LUYỆN THI IOE LỚP 9 - NĂM HỌC 2022-2023 (CÓ LINK HÌNH, FILE AUDIO VÀ ĐÁ...
50 ĐỀ LUYỆN THI IOE LỚP 9 - NĂM HỌC 2022-2023 (CÓ LINK HÌNH, FILE AUDIO VÀ ĐÁ...50 ĐỀ LUYỆN THI IOE LỚP 9 - NĂM HỌC 2022-2023 (CÓ LINK HÌNH, FILE AUDIO VÀ ĐÁ...
50 ĐỀ LUYỆN THI IOE LỚP 9 - NĂM HỌC 2022-2023 (CÓ LINK HÌNH, FILE AUDIO VÀ ĐÁ...
 
Matatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptxMatatag-Curriculum and the 21st Century Skills Presentation.pptx
Matatag-Curriculum and the 21st Century Skills Presentation.pptx
 

Assignment 3 Performance ManagementDue Week 8 and worth 300 poi.docx

  • 1. Assignment 3: Performance Management Due Week 8 and worth 300 points You are the HR manager for an upscale retail store which sells clothing, shoes, handbags, and other accessories. Due to the economic downturn, the company has experienced a significant reduction in earnings, resulting in the layoff of a number of retail sales associates. Business seems to be rebounding, but you are concerned about the performance of the retail sales staff. The CEO has requested that you recommend ways to increase sales and customer service. You believe that implementing a performance management system may help modify employee behavior and improve results. Write a six to eight (6-8) page paper in which you: 1. Create a job description for a retail sales associate, which includes the most significant components necessary to describe the job both internally and externally. 2. Create an organizational behavior modification (OBM) plan to define four (4) key behaviors that are required for successful job performance as a retail sales associate. Suggest the significant ways that your plan will benefit the organization. 3. Specify two (2) ways that you would measure whether current employees exhibit the key job performance behaviors. Propose two (2) methods that you could use to inform employees of the new performance standards. 4. Outline a plan with two (2) methods of providing feedback to employees. Include the frequency with which the feedback will be provided. Propose two (2) actions company leaders should take to reinforce positive employee behaviors. 5. Examine at least three (3) key legal and ethical issues that could potentially impact the performance management system. Support your response with specific examples of the identified issues’ possible effects on the performance management system. 6. Use at least four (4) quality academic (peer-reviewed) resources in this assignment. Note: Wikipedia and other
  • 2. Websites do not qualify as academic resources. Your assignment must follow these formatting requirements: · Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides; citations and references must follow APA or school-specific format. Check with your professor for any additional instructions. · Include a cover page containing the title of the assignment, the student’s name, the professor’s name, the course title, and the date. The cover page and the reference page are not included in the required assignment page length. The specific course learning outcomes associated with this assignment are: · Examine performance management issues and processes. · Examine the influences on and various approaches to compensation. · Use technology and information resources to research issues in human resource management foundations. · Write clearly and concisely about human resource management foundations using proper writing mechanics. Grading for this assignment will be based on answer quality, logic / organization of the paper, and language and writing skills. Click here to access the rubric for this assignment.