This study aimed to assess the effectiveness and satisfaction of undergraduate students with library services at Babcock University in Nigeria. The researchers conducted a survey of 200 undergraduate students to determine the most utilized services, perceived effectiveness of services, and level of satisfaction. The findings showed that photocopying and reference services were the most utilized, and photocopying, reference, and circulation services were considered the most effective. However, the majority of respondents indicated they were only satisfied to a little extent with the library services. The researchers concluded it is important for libraries to provide effective services and get feedback from users on how to improve satisfaction.
Awareness and utilization of ict based library services case study of a niger...Alexander Decker
This document discusses a study that investigated awareness and utilization of ICT-based library services at a Nigerian private university. The study aimed to determine the level of awareness of ICT services among postgraduate students and factors needed for sustainability. A survey was conducted among postgraduate students. The results showed high awareness of internet services but low awareness of services like OPAC and document delivery. Availability of internet and power were seen as most important for sustainability. Overall, there is a need for more awareness programs to improve student utilization of ICT library services.
This document summarizes a study on user expectations of public library services in Karnataka, India. It finds that most public libraries in the state have between 1,000-20,000 registered members and serve 500-1,000 users per day. The top services provided are book lending, reference services, and newspapers. Users expect quiet study areas, well-maintained facilities, adequate lighting and software. Most libraries have reading rooms. The study concludes it is important for libraries to understand user needs and expectations to effectively plan and deliver quality services.
Availability and Accessibility of Information Resources by the University Stu...YogeshIJTSRD
The study examined the availability and accessibility of information resources by the students in Ekiti State University Library. The purpose of the study is to determine the various types of information resources available, the various forms of information resources and to find out the extent in which the library improve on the accessibly and availability of information resources to its users. Descriptive survey research design was adopted in this study. Questionnaire was employed for this study. The population consisted of all the students of Ekiti State University which include both male and female students from 100 to 500 levels. The sample of the study consisted of 180 students from all the nine 9 Faculties in Ekiti State University, Ado Ekiti, Ekiti State from the total population of 1,500 students who were regular library users. The data collected were analysed using Statistical Package for Social Sciences SPSS . Based on the findings of this study some recommendations were made that the library must sustain and maintain the current level of the information resources available in the library. Library orientation should be organized on the importance of using the library and mostly how to access the available materials. The library authority should be given more attention as certain percentage should be allocated for the library development to enable the students to access the needed resources. The study concluded that effectiveness of any library depends on the full availability and accessibility of the information resources. Therefore, proper steps for availability and accessibility of the information resources should be the focal point of the library management and staff in order to meet the demand of the users at the right time. Adepoju Eunice Olayinka "Availability and Accessibility of Information Resources by the University Students in Ekiti State University, Ado-Ekiti, Southwest, Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-4 , June 2021, URL: https://www.ijtsrd.compapers/ijtsrd38727.pdf Paper URL: https://www.ijtsrd.comhumanities-and-the-arts/education/38727/availability-and-accessibility-of-information-resources-by-the-university-students-in-ekiti-state-university-adoekiti-southwest-nigeria/adepoju-eunice-olayinka
Impact of library collections on user satisfaction a case studyAlexander Decker
This document summarizes a study that examined the impact of library collections on user satisfaction among students at the University of Jaffna in Sri Lanka. The study collected primary data through questionnaires from 202 students and secondary data from library resources. Results of the regression analysis found that 11.1% of user satisfaction is determined by library collections. The study aimed to address the association between collections and user satisfaction, examine factors influencing satisfaction, and provide suggestions to improve collections. It found that library collections positively impact user satisfaction, and recommends that the university library strengthen collections to further enhance user experience.
01 a study on the reference service in college librariesIAEME Publication
This document reports on a study of reference services in college libraries in Coimbatore, India. It begins with an introduction describing the importance and role of college libraries. The objectives and methodology of the study are then outlined. Several tables present results on student satisfaction with reference services and facilities. Overall, most students were satisfied with reference services and the availability of reference books, though satisfaction differed slightly between engineering and arts/science colleges. The study aimed to evaluate reference services and identify areas for improvement in college libraries.
This study examined the usage patterns of e-books among undergraduate students in Malaysia. A survey was conducted of 206 undergraduate students majoring in information technology at the University of Malaya. The results found that while students were heavy internet users and comfortable with technology, only 39% reported using e-books. Most students became aware of the e-book collection through the university library website or recommendations from lecturers, friends, or librarians. While 70% had positive views of e-books, both users and non-users generally preferred printed books, especially for continuous reading. The study identified several factors that may influence e-book usage, such as students' digital skills, cognitive preferences, access to e-books, and us
Use and satisfaction with online public access catalogue in selected universi...Alexander Decker
This study examined students' use and satisfaction of online public access catalogs (OPAC) at two university libraries in Ogun State, Nigeria. The study found that OPAC utilization was poor, with most students not using it at all. However, students reported being moderately satisfied with OPAC when they used it. Major challenges to OPAC use included lack of student training on how to use OPAC, insufficient computer resources, and unreliable power supply. The study recommends that libraries provide better OPAC training for students and increase computer resources to improve OPAC usage.
The roles of library and librarian in information resourceAlexander Decker
This document discusses the roles of libraries and librarians in information resource sharing in the emerging information society. It conducted a study of three academic libraries in Kogi State, Nigeria to examine their readiness for information resource sharing. The study found that the libraries have basic ICT facilities needed for resource sharing like computers, databases, scanners, audiovisual equipment, e-books and journals, and internet connectivity. It identified roles for libraries in providing access to resources through online catalogs and networks, and securing materials through interlibrary loans. The study also found that effective application of ICT could enable wider access to knowledge, enhanced cooperation, and improved service quality. However, issues like inadequate funding, lack of infrastructure and skills were found to hamp
Awareness and utilization of ict based library services case study of a niger...Alexander Decker
This document discusses a study that investigated awareness and utilization of ICT-based library services at a Nigerian private university. The study aimed to determine the level of awareness of ICT services among postgraduate students and factors needed for sustainability. A survey was conducted among postgraduate students. The results showed high awareness of internet services but low awareness of services like OPAC and document delivery. Availability of internet and power were seen as most important for sustainability. Overall, there is a need for more awareness programs to improve student utilization of ICT library services.
This document summarizes a study on user expectations of public library services in Karnataka, India. It finds that most public libraries in the state have between 1,000-20,000 registered members and serve 500-1,000 users per day. The top services provided are book lending, reference services, and newspapers. Users expect quiet study areas, well-maintained facilities, adequate lighting and software. Most libraries have reading rooms. The study concludes it is important for libraries to understand user needs and expectations to effectively plan and deliver quality services.
Availability and Accessibility of Information Resources by the University Stu...YogeshIJTSRD
The study examined the availability and accessibility of information resources by the students in Ekiti State University Library. The purpose of the study is to determine the various types of information resources available, the various forms of information resources and to find out the extent in which the library improve on the accessibly and availability of information resources to its users. Descriptive survey research design was adopted in this study. Questionnaire was employed for this study. The population consisted of all the students of Ekiti State University which include both male and female students from 100 to 500 levels. The sample of the study consisted of 180 students from all the nine 9 Faculties in Ekiti State University, Ado Ekiti, Ekiti State from the total population of 1,500 students who were regular library users. The data collected were analysed using Statistical Package for Social Sciences SPSS . Based on the findings of this study some recommendations were made that the library must sustain and maintain the current level of the information resources available in the library. Library orientation should be organized on the importance of using the library and mostly how to access the available materials. The library authority should be given more attention as certain percentage should be allocated for the library development to enable the students to access the needed resources. The study concluded that effectiveness of any library depends on the full availability and accessibility of the information resources. Therefore, proper steps for availability and accessibility of the information resources should be the focal point of the library management and staff in order to meet the demand of the users at the right time. Adepoju Eunice Olayinka "Availability and Accessibility of Information Resources by the University Students in Ekiti State University, Ado-Ekiti, Southwest, Nigeria" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-4 , June 2021, URL: https://www.ijtsrd.compapers/ijtsrd38727.pdf Paper URL: https://www.ijtsrd.comhumanities-and-the-arts/education/38727/availability-and-accessibility-of-information-resources-by-the-university-students-in-ekiti-state-university-adoekiti-southwest-nigeria/adepoju-eunice-olayinka
Impact of library collections on user satisfaction a case studyAlexander Decker
This document summarizes a study that examined the impact of library collections on user satisfaction among students at the University of Jaffna in Sri Lanka. The study collected primary data through questionnaires from 202 students and secondary data from library resources. Results of the regression analysis found that 11.1% of user satisfaction is determined by library collections. The study aimed to address the association between collections and user satisfaction, examine factors influencing satisfaction, and provide suggestions to improve collections. It found that library collections positively impact user satisfaction, and recommends that the university library strengthen collections to further enhance user experience.
01 a study on the reference service in college librariesIAEME Publication
This document reports on a study of reference services in college libraries in Coimbatore, India. It begins with an introduction describing the importance and role of college libraries. The objectives and methodology of the study are then outlined. Several tables present results on student satisfaction with reference services and facilities. Overall, most students were satisfied with reference services and the availability of reference books, though satisfaction differed slightly between engineering and arts/science colleges. The study aimed to evaluate reference services and identify areas for improvement in college libraries.
This study examined the usage patterns of e-books among undergraduate students in Malaysia. A survey was conducted of 206 undergraduate students majoring in information technology at the University of Malaya. The results found that while students were heavy internet users and comfortable with technology, only 39% reported using e-books. Most students became aware of the e-book collection through the university library website or recommendations from lecturers, friends, or librarians. While 70% had positive views of e-books, both users and non-users generally preferred printed books, especially for continuous reading. The study identified several factors that may influence e-book usage, such as students' digital skills, cognitive preferences, access to e-books, and us
Use and satisfaction with online public access catalogue in selected universi...Alexander Decker
This study examined students' use and satisfaction of online public access catalogs (OPAC) at two university libraries in Ogun State, Nigeria. The study found that OPAC utilization was poor, with most students not using it at all. However, students reported being moderately satisfied with OPAC when they used it. Major challenges to OPAC use included lack of student training on how to use OPAC, insufficient computer resources, and unreliable power supply. The study recommends that libraries provide better OPAC training for students and increase computer resources to improve OPAC usage.
The roles of library and librarian in information resourceAlexander Decker
This document discusses the roles of libraries and librarians in information resource sharing in the emerging information society. It conducted a study of three academic libraries in Kogi State, Nigeria to examine their readiness for information resource sharing. The study found that the libraries have basic ICT facilities needed for resource sharing like computers, databases, scanners, audiovisual equipment, e-books and journals, and internet connectivity. It identified roles for libraries in providing access to resources through online catalogs and networks, and securing materials through interlibrary loans. The study also found that effective application of ICT could enable wider access to knowledge, enhanced cooperation, and improved service quality. However, issues like inadequate funding, lack of infrastructure and skills were found to hamp
11.assessment of reference service provision of three academic libraries in n...Alexander Decker
This document assesses the reference service provision of three academic libraries in Nigeria - Ramat Library at the University of Maiduguri, Ramat Polytechnic Library in Maiduguri, and Ibrahim Musa Library at Sir Kashim College of Education Maiduguri. The study found that the libraries lacked many resources and services needed to effectively provide reference services, such as automated systems, internet access, adequate collections, and cataloguing services. It provided a table comparing the reference services and resources available at each library. The document concludes that improvements are needed, including more funding from the government, automation of library systems, ensuring adequate and up-to-date collections, and improved cataloguing services.
Assessment of reference service provision of three academic libraries in nige...Alexander Decker
The document assesses the reference service provision of three academic libraries in Maiduguri, Nigeria: Ramat Library at the University of Maiduguri, Ramat Polytechnic Library, and Ibrahim Musa Library at Sir Kashim College of Education. It finds that the libraries have outdated collections, lack current materials and indexing/abstracting services, and have manual rather than automated catalogues. Ramat Polytechnic Library and Ibrahim Musa Library in particular have very outdated collections that are not adequately maintained or developed. The document recommends that the libraries prioritize automation, acquire current materials, improve catalogue organization, and provide services like CAS/SDI to enhance their reference services.
Competencies of Librarians as a Factor Affecting Information, Service Deliver...SubmissionResearchpa
This study investigated the competencies of librarians as a factor affecting information service delivery in Delta state university (DELSU) library and Federal university of petroleum resources (FUPRE) library. The main objective of the study was to determine the extent to which information and competencies of librarians in DELSU and FUPRE affect their information service delivery. The instrument used for data collection was the questionnaire. A descriptive survey design was used in this study. A total of 61 librarians were selected using the total enumeration sampling technique since the total population was manageable. A total of 52 copies of the questionnaire were retrieved and analyzed using simple percentage, mean score, and standard deviation. The findings of this study show that: the majority of the respondents possess high extent of the ICT skills, majority have high extent of customer-service competency, and most librarians possess high extent of competency in interpersonal communication. It was concluded that these skills, though basic are a good platform that increases the effect of relevant information service delivery in the library. A minor but regular training was said to be what will do the magic by Ogagaoghene Uzezi IDHALAMA, Afebuameh James AIYEBELEHIN and Onomiroro OKOBO 2020. Competencies of Librarians as a Factor Affecting Information, Service Delivery in Selected University Libraries in Delta State, Nigeria. International Journal on Integrated Education. 3, 10 (Oct. 2020), 92-102. DOI:https://doi.org/10.31149/ijie.v3i10.693 https://journals.researchparks.org/index.php/IJIE/article/view/693/653 https://journals.researchparks.org/index.php/IJIE/article/view/693
Availability, accessibility and use of information resources and services amo...Alexander Decker
This document summarizes a study on the availability, accessibility, and use of information resources at the Lafia Public Library in Nasarawa State, Nigeria. The study found that the library's information resources are inadequate and mostly used by secondary school students for assignments. It was also established that the library primarily acquires new resources through direct purchase and that books are the major information resource available. The document provides context on the definitions of availability, accessibility, and use of information resources in libraries.
Over the years many things have changed in higher education spectrum. New teaching and learning methods have been introduced; users have become more computer literates. This led to change in information seeking habit of students of law. Once, the law reports, commentaries and manuals were the most preferred sources of information. But due to emergence of ICT, the e-resources have attracted the attention of the law users more than ever before. This paper discusses the impact of electronic legal resources on the information seeking behavior of law users. It also seeks to highlight the awareness and usage of public domain databases by Indian legal researchers. Further, it suggests organizing information skills program to enhance the information seeking behavior of legal researchers
The article deliberates on the changing role of library staff in the technology era. Due to electronic information explosion there are challenges for the library community at its very foundation, moving it away from the traditional paper and print format to an ethereal world of circuits and connectivity. Now the idea of library does not remain a physical repository that keeps information for people to access. Library staff has moved from the era of using early typewriters to the present internet. The study adopted a combination of purposive and convenience. The researcher used both primary and secondary sources of data. Personal interviews were the main data collection instrument and data collected was analyzed using SPSS. It was find out that Ghana Technology University College (GTUC) library staff possesses the skills in the use of technology in assisting their patrons in this changing electronic era but their level was not good enough. Recommendations were also provided in the aspect of giving training to library staff, partnering other institutions to increase versatility and collaborating with the university information support unit or service (ITSS).
Use and Awareness of Open Access E -Resources Among Academicians in Kerala: ...Jomy Jose
This document summarizes a study on the use and awareness of open access e-resources among academicians in Kerala, India. The study found that 58.88% of respondents use open access resources very often, while 19.16% use them when necessary and 21.96% use them occasionally. The main purposes for using open access resources were found to be writing scholarly articles (50.17%), workshops and seminar preparation (27.53%), and research (16.73%). Only 3.48% used them for teaching. The study also found that awareness and use of open access resources was higher among social science academics (65.85%) than science academics (34.15%).
- The document discusses a case study on the utilization of e-journals available through the UGC-Infonet digital library consortium by research scholars at Sree Sankaracharya University of Sanskrit in Kalady, Kerala.
- A survey was conducted with 270 research scholars using a questionnaire to understand their level of awareness, usage, and needs regarding the UGC-Infonet e-journal consortium.
- The findings showed over 40% of respondents had never used the e-journal service, with lack of awareness and training being key reasons. Subjects like Comparative Literature had higher usage while Sanskrit had much lower usage.
This study evaluated the use of electronic resources by research scholars and faculty at Maulana Azad National Urdu University (MANUU) in Hyderabad, India. A questionnaire was distributed to 100 research scholars and faculty to collect data on their use of electronic resources. The results showed that most users access electronic resources from the central library for research and writing articles. E-journals were the most used resource. Users faced challenges like lack of information and training on resources. While most users were satisfied with the resources, improvements were suggested like increased access, training, and hardware/software. The study aimed to understand user behavior and inform library improvements to better support research.
Circulation activities in tertiary institutions in nigeriaAlexander Decker
This document discusses circulation activities at the Yaba College of Technology Library in Nigeria. It describes the processes for registering different types of library users including students, staff, and external researchers. It also outlines the procedures for charging, renewing, and discharging library materials. Key aspects of the circulation desk services are maintaining user records and statistical data on items borrowed and returned. The efficient management of circulation activities is important for promoting library services and resources.
An assessment of the state of readiness for library automation in ibrahim bad...Alexander Decker
This document assesses the readiness for library automation at Ibrahim Badamasi Babangida Library in Yola and Ramat Library at the University of Maiduguri. It found that both libraries had poor funding and inadequate infrastructure and personnel to support automation. As a result, the study concluded that neither library was adequately prepared for automation. It recommended that vice-chancellors provide more funding to libraries for automation resources like computers, internet access, and connection to the National Virtual Library of Nigeria. The study used questionnaires, interviews and observations of 27 librarians from the two libraries to evaluate the current state of readiness.
Challenges and prospects of using information communication technologies (ict...Alexander Decker
1. The document discusses the challenges and prospects of using information communication technologies (ICTs) in the reference services of Nigerian polytechnic libraries.
2. It identifies some major threats and challenges to the optimal utilization of ICT facilities in the reference sections, including limited duration of use, denials to save information onto storage devices, and inadequate numbers of facilities.
3. The study found that while some ICTs like computers and the internet were available and functioning regularly, other technologies like facsimile machines, scanners and telephones were either not present or not functioning at all. Irregular power supply and frequent computer breakdowns were also identified as challenges.
Use of E-resources and Services by Users at Indian Institute of Management Ah...iosrjce
IOSR Journal of Humanities and Social Science is a double blind peer reviewed International Journal edited by International Organization of Scientific Research (IOSR).The Journal provides a common forum where all aspects of humanities and social sciences are presented. IOSR-JHSS publishes original papers, review papers, conceptual framework, analytical and simulation models, case studies, empirical research, technical notes etc.
1) The document discusses the application of digital libraries in learning at Central University of Karnataka. It analyzes student usage of and familiarity with digital library resources through a survey of 50 postgraduate students.
2) The survey found that most students were familiar with and used the digital library for acquiring information, with 42% accessing e-databases and 20% accessing online news.
3) The digital library was accessible to students, with 78% confirming it had its own website and 80% saying it was part of the university website. 60% also confirmed the existence of a separate digital library.
1) The document discusses information use and user studies, including methods for studying print and electronic resource usage, information needs, information seeking behavior, and competencies needed by LIS professionals.
2) It provides details on various methods for conducting use studies, such as analyzing issue records, usage statistics, surveys and citations. It also outlines how to increase e-resource usage through marketing and outreach.
3) The document concludes by emphasizing the important role of LIS professionals in representing information to users, just as actors represent characters, through competencies like communication, computing, and information literacy skills.
Information Repackaging: A Panacea for Libraries and Information Resource Cen...inventionjournals
This document discusses information repackaging in libraries and information centers in Nigeria. It defines information repackaging as organizing information in a way that makes it easily understood by different target user groups. The document outlines the traditional roles libraries have played in repackaging information, such as selection, organization, and reference services. It also discusses various forms information repackaging can take, such as reformatting, training users, translating materials, using audiovisual aids, and technological tools like databases and the internet. The goal of information repackaging is to effectively disseminate information to users in different communities.
Use and Impact of Electronic Journals on the Users of VIT University, Vellore...inventionjournals
Today availability of e-resources in a university library is very common. They serve more than repositories for repositories for materials and knowledge and they are of an access point to acquiring knowledge and skills. But their proper and maximum use is a matter for discussion. Periyar EVR Central Library in VIT University subscribes to a number of electronic journals to satisfy the information needs of its users. The present study examines the existence of various e-resources and services are available at Periyar EVR Central Library in VIT University. The study also highlights different types of electronic resources used by students and faculty, the purposes and frequency of using electronic resources and the problems faced by the users while accessing and using the electronic resources in the library.
International Journal of Humanities and Social Science Invention (IJHSSI)inventionjournals
International Journal of Humanities and Social Science Invention (IJHSSI) is an international journal intended for professionals and researchers in all fields of Humanities and Social Science. IJHSSI publishes research articles and reviews within the whole field Humanities and Social Science, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
Availability and Use of Reference Sources and Service in Babcock University L...paperpublications3
Abstract: This study investigated the availability and use of reference sources and service in Babcock university library. A survey research design was used and a simple random sampling method was adopted to determine the 93 samples used for this study. Findings were analyzed using descriptive statistic sand the results indicated that 38(40.9%) of the respondents use the reference sources weekly. Majority of the respondents indicated that reference sources are highly available, accessible and adequate except yearbook, bibliographies and biographies that are not available, accessible and adequate .Therefore, university libraries should provide students with relevant reference sources, effective library orientation programme sand also employ an innovative librarian that has good customer relationship.
This study examined undergraduate students' usage of the academic library at Afe Babalola University in Nigeria. The researchers surveyed 500 undergraduate students to understand how and why they used the library. They found that most students (56%) visited the library daily, but primarily to read for tests and exams (99.6%) or browse the internet (96.8%). Many students were dissatisfied with the limited seating capacity and availability of computers in the library. The researchers recommended encouraging more regular library use through assignments and promoting library resources, as well as expanding the library space and resources to better serve students.
11.assessment of reference service provision of three academic libraries in n...Alexander Decker
This document assesses the reference service provision of three academic libraries in Nigeria - Ramat Library at the University of Maiduguri, Ramat Polytechnic Library in Maiduguri, and Ibrahim Musa Library at Sir Kashim College of Education Maiduguri. The study found that the libraries lacked many resources and services needed to effectively provide reference services, such as automated systems, internet access, adequate collections, and cataloguing services. It provided a table comparing the reference services and resources available at each library. The document concludes that improvements are needed, including more funding from the government, automation of library systems, ensuring adequate and up-to-date collections, and improved cataloguing services.
Assessment of reference service provision of three academic libraries in nige...Alexander Decker
The document assesses the reference service provision of three academic libraries in Maiduguri, Nigeria: Ramat Library at the University of Maiduguri, Ramat Polytechnic Library, and Ibrahim Musa Library at Sir Kashim College of Education. It finds that the libraries have outdated collections, lack current materials and indexing/abstracting services, and have manual rather than automated catalogues. Ramat Polytechnic Library and Ibrahim Musa Library in particular have very outdated collections that are not adequately maintained or developed. The document recommends that the libraries prioritize automation, acquire current materials, improve catalogue organization, and provide services like CAS/SDI to enhance their reference services.
Competencies of Librarians as a Factor Affecting Information, Service Deliver...SubmissionResearchpa
This study investigated the competencies of librarians as a factor affecting information service delivery in Delta state university (DELSU) library and Federal university of petroleum resources (FUPRE) library. The main objective of the study was to determine the extent to which information and competencies of librarians in DELSU and FUPRE affect their information service delivery. The instrument used for data collection was the questionnaire. A descriptive survey design was used in this study. A total of 61 librarians were selected using the total enumeration sampling technique since the total population was manageable. A total of 52 copies of the questionnaire were retrieved and analyzed using simple percentage, mean score, and standard deviation. The findings of this study show that: the majority of the respondents possess high extent of the ICT skills, majority have high extent of customer-service competency, and most librarians possess high extent of competency in interpersonal communication. It was concluded that these skills, though basic are a good platform that increases the effect of relevant information service delivery in the library. A minor but regular training was said to be what will do the magic by Ogagaoghene Uzezi IDHALAMA, Afebuameh James AIYEBELEHIN and Onomiroro OKOBO 2020. Competencies of Librarians as a Factor Affecting Information, Service Delivery in Selected University Libraries in Delta State, Nigeria. International Journal on Integrated Education. 3, 10 (Oct. 2020), 92-102. DOI:https://doi.org/10.31149/ijie.v3i10.693 https://journals.researchparks.org/index.php/IJIE/article/view/693/653 https://journals.researchparks.org/index.php/IJIE/article/view/693
Availability, accessibility and use of information resources and services amo...Alexander Decker
This document summarizes a study on the availability, accessibility, and use of information resources at the Lafia Public Library in Nasarawa State, Nigeria. The study found that the library's information resources are inadequate and mostly used by secondary school students for assignments. It was also established that the library primarily acquires new resources through direct purchase and that books are the major information resource available. The document provides context on the definitions of availability, accessibility, and use of information resources in libraries.
Over the years many things have changed in higher education spectrum. New teaching and learning methods have been introduced; users have become more computer literates. This led to change in information seeking habit of students of law. Once, the law reports, commentaries and manuals were the most preferred sources of information. But due to emergence of ICT, the e-resources have attracted the attention of the law users more than ever before. This paper discusses the impact of electronic legal resources on the information seeking behavior of law users. It also seeks to highlight the awareness and usage of public domain databases by Indian legal researchers. Further, it suggests organizing information skills program to enhance the information seeking behavior of legal researchers
The article deliberates on the changing role of library staff in the technology era. Due to electronic information explosion there are challenges for the library community at its very foundation, moving it away from the traditional paper and print format to an ethereal world of circuits and connectivity. Now the idea of library does not remain a physical repository that keeps information for people to access. Library staff has moved from the era of using early typewriters to the present internet. The study adopted a combination of purposive and convenience. The researcher used both primary and secondary sources of data. Personal interviews were the main data collection instrument and data collected was analyzed using SPSS. It was find out that Ghana Technology University College (GTUC) library staff possesses the skills in the use of technology in assisting their patrons in this changing electronic era but their level was not good enough. Recommendations were also provided in the aspect of giving training to library staff, partnering other institutions to increase versatility and collaborating with the university information support unit or service (ITSS).
Use and Awareness of Open Access E -Resources Among Academicians in Kerala: ...Jomy Jose
This document summarizes a study on the use and awareness of open access e-resources among academicians in Kerala, India. The study found that 58.88% of respondents use open access resources very often, while 19.16% use them when necessary and 21.96% use them occasionally. The main purposes for using open access resources were found to be writing scholarly articles (50.17%), workshops and seminar preparation (27.53%), and research (16.73%). Only 3.48% used them for teaching. The study also found that awareness and use of open access resources was higher among social science academics (65.85%) than science academics (34.15%).
- The document discusses a case study on the utilization of e-journals available through the UGC-Infonet digital library consortium by research scholars at Sree Sankaracharya University of Sanskrit in Kalady, Kerala.
- A survey was conducted with 270 research scholars using a questionnaire to understand their level of awareness, usage, and needs regarding the UGC-Infonet e-journal consortium.
- The findings showed over 40% of respondents had never used the e-journal service, with lack of awareness and training being key reasons. Subjects like Comparative Literature had higher usage while Sanskrit had much lower usage.
This study evaluated the use of electronic resources by research scholars and faculty at Maulana Azad National Urdu University (MANUU) in Hyderabad, India. A questionnaire was distributed to 100 research scholars and faculty to collect data on their use of electronic resources. The results showed that most users access electronic resources from the central library for research and writing articles. E-journals were the most used resource. Users faced challenges like lack of information and training on resources. While most users were satisfied with the resources, improvements were suggested like increased access, training, and hardware/software. The study aimed to understand user behavior and inform library improvements to better support research.
Circulation activities in tertiary institutions in nigeriaAlexander Decker
This document discusses circulation activities at the Yaba College of Technology Library in Nigeria. It describes the processes for registering different types of library users including students, staff, and external researchers. It also outlines the procedures for charging, renewing, and discharging library materials. Key aspects of the circulation desk services are maintaining user records and statistical data on items borrowed and returned. The efficient management of circulation activities is important for promoting library services and resources.
An assessment of the state of readiness for library automation in ibrahim bad...Alexander Decker
This document assesses the readiness for library automation at Ibrahim Badamasi Babangida Library in Yola and Ramat Library at the University of Maiduguri. It found that both libraries had poor funding and inadequate infrastructure and personnel to support automation. As a result, the study concluded that neither library was adequately prepared for automation. It recommended that vice-chancellors provide more funding to libraries for automation resources like computers, internet access, and connection to the National Virtual Library of Nigeria. The study used questionnaires, interviews and observations of 27 librarians from the two libraries to evaluate the current state of readiness.
Challenges and prospects of using information communication technologies (ict...Alexander Decker
1. The document discusses the challenges and prospects of using information communication technologies (ICTs) in the reference services of Nigerian polytechnic libraries.
2. It identifies some major threats and challenges to the optimal utilization of ICT facilities in the reference sections, including limited duration of use, denials to save information onto storage devices, and inadequate numbers of facilities.
3. The study found that while some ICTs like computers and the internet were available and functioning regularly, other technologies like facsimile machines, scanners and telephones were either not present or not functioning at all. Irregular power supply and frequent computer breakdowns were also identified as challenges.
Use of E-resources and Services by Users at Indian Institute of Management Ah...iosrjce
IOSR Journal of Humanities and Social Science is a double blind peer reviewed International Journal edited by International Organization of Scientific Research (IOSR).The Journal provides a common forum where all aspects of humanities and social sciences are presented. IOSR-JHSS publishes original papers, review papers, conceptual framework, analytical and simulation models, case studies, empirical research, technical notes etc.
1) The document discusses the application of digital libraries in learning at Central University of Karnataka. It analyzes student usage of and familiarity with digital library resources through a survey of 50 postgraduate students.
2) The survey found that most students were familiar with and used the digital library for acquiring information, with 42% accessing e-databases and 20% accessing online news.
3) The digital library was accessible to students, with 78% confirming it had its own website and 80% saying it was part of the university website. 60% also confirmed the existence of a separate digital library.
1) The document discusses information use and user studies, including methods for studying print and electronic resource usage, information needs, information seeking behavior, and competencies needed by LIS professionals.
2) It provides details on various methods for conducting use studies, such as analyzing issue records, usage statistics, surveys and citations. It also outlines how to increase e-resource usage through marketing and outreach.
3) The document concludes by emphasizing the important role of LIS professionals in representing information to users, just as actors represent characters, through competencies like communication, computing, and information literacy skills.
Information Repackaging: A Panacea for Libraries and Information Resource Cen...inventionjournals
This document discusses information repackaging in libraries and information centers in Nigeria. It defines information repackaging as organizing information in a way that makes it easily understood by different target user groups. The document outlines the traditional roles libraries have played in repackaging information, such as selection, organization, and reference services. It also discusses various forms information repackaging can take, such as reformatting, training users, translating materials, using audiovisual aids, and technological tools like databases and the internet. The goal of information repackaging is to effectively disseminate information to users in different communities.
Use and Impact of Electronic Journals on the Users of VIT University, Vellore...inventionjournals
Today availability of e-resources in a university library is very common. They serve more than repositories for repositories for materials and knowledge and they are of an access point to acquiring knowledge and skills. But their proper and maximum use is a matter for discussion. Periyar EVR Central Library in VIT University subscribes to a number of electronic journals to satisfy the information needs of its users. The present study examines the existence of various e-resources and services are available at Periyar EVR Central Library in VIT University. The study also highlights different types of electronic resources used by students and faculty, the purposes and frequency of using electronic resources and the problems faced by the users while accessing and using the electronic resources in the library.
International Journal of Humanities and Social Science Invention (IJHSSI)inventionjournals
International Journal of Humanities and Social Science Invention (IJHSSI) is an international journal intended for professionals and researchers in all fields of Humanities and Social Science. IJHSSI publishes research articles and reviews within the whole field Humanities and Social Science, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
Availability and Use of Reference Sources and Service in Babcock University L...paperpublications3
Abstract: This study investigated the availability and use of reference sources and service in Babcock university library. A survey research design was used and a simple random sampling method was adopted to determine the 93 samples used for this study. Findings were analyzed using descriptive statistic sand the results indicated that 38(40.9%) of the respondents use the reference sources weekly. Majority of the respondents indicated that reference sources are highly available, accessible and adequate except yearbook, bibliographies and biographies that are not available, accessible and adequate .Therefore, university libraries should provide students with relevant reference sources, effective library orientation programme sand also employ an innovative librarian that has good customer relationship.
This study examined undergraduate students' usage of the academic library at Afe Babalola University in Nigeria. The researchers surveyed 500 undergraduate students to understand how and why they used the library. They found that most students (56%) visited the library daily, but primarily to read for tests and exams (99.6%) or browse the internet (96.8%). Many students were dissatisfied with the limited seating capacity and availability of computers in the library. The researchers recommended encouraging more regular library use through assignments and promoting library resources, as well as expanding the library space and resources to better serve students.
This document summarizes a study that examined student satisfaction with library services at Kumasi Polytechnic in Ghana. The study used an ordinal logistic regression model to analyze survey data from 498 students. Key findings include:
- 57% of students rated overall library service quality as good, 31% as moderate, 7% as excellent, and 4% as poor.
- Availability of current materials, user instructions, internet access, and helpful staff had the strongest positive influence on student ratings of overall service quality.
- Students were moderately satisfied with availability of current materials but less satisfied with number of computers and reliability of internet access.
- The regression model found that lower satisfaction with individual services significantly decreased students'
Availability, accessibility and use of information resources and services amo...Alexander Decker
This document discusses a study that investigated the availability, accessibility, and use of information resources and services among users of the Lafia Public Library in Nasarawa State, Nigeria. The study found that the library's information resources were inadequate and mostly used by secondary school students for assignments. It was also established that the library relies on direct purchases as its primary method for acquiring new resources, and that books are the major information resource available. The document provides background information on concepts like availability, accessibility, and use of information resources in public libraries to contextualize the study.
International Journal of Pharmaceutical Science Invention (IJPSI)inventionjournals
International Journal of Pharmaceutical Science Invention (IJPSI) is an international journal intended for professionals and researchers in all fields of Pahrmaceutical Science. IJPSI publishes research articles and reviews within the whole field Pharmacy and Pharmaceutical Science, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online
An Appraisal Of Indexing And Abstracting Services In The Institute Of Educati...iosrjce
The paper appraised indexing and abstracting services in the Institute of Education Library, Ahmadu
Bello University, Zaria. It was guided by three research questions, to what extent are indexing and abstracting
services utilized by customers of the Institute of Education Library, Ahmadu Bello University Zaria, Nigeria?
What are the challenges of indexing and abstracting services in the Institute of Education Library, Ahmadu
Bello University Zaria, Nigeria? Survey research method was adopted for the study and Random sampling
technique was used to draw sample for the study. The population of the study consists of the professional
Librarians and academic staff of the Institute of Education, Ahmadu Bello University Zaria. Structured
questionnaire was used as the instrument for data collection, 22copies out of 30copies of the questionnaire were
successfully retrieved. Frequency tables and percentages were used in analyzing the data collected. The
findings of the study reveal that, indexing and abstracting services are available with the exception of Reviews,
Author’s abstract and descriptive abstracting services. Indexing services are moderately utilised with 59%
response rate while abstracting services are not utilised with 50% response rate. Inadequate facilities,
insufficient funds and lack of awareness are the major challenges militating against the effective provision of
indexing and abstracting services in the Institute of Education library, Ahmadu Bello University, Zaria. Among
the recommendations: The Institute library should provide more Abstracting services such as Reviews, Author’s
abstract and descriptive abstracting service to mention a few.
Reading habits and library use among students of information resources manage...Alexander Decker
This document summarizes a study that investigated the reading habits and library use of students in the Information Resources Management department at Babcock University in Nigeria. The study found that most respondents spend over an hour reading per day, primarily for entertainment. They mostly read newspapers and magazines. In terms of library use, most respondents browsed shelves for materials, consulted staff, and used online databases, while e-books were the least used resource. Despite using most library resources, visits to the library were not very popular. The study concluded that while students engage in reading, most activities occur outside the university library. It recommends students make regular library use to gain experience and explore e-books through the internet.
Reading habits and library use among students of information resources manage...Alexander Decker
This document summarizes a study that investigated the reading habits and library use of students in the Information Resources Management department at Babcock University in Nigeria. The study found that most respondents spend over an hour reading per day, primarily for entertainment. They mostly read newspapers and magazines. In terms of library use, most respondents browsed shelves for materials, consulted staff, and used online databases, while e-books were the least used resource. Despite using most library resources, visits to the library were not very popular. The study concluded that while students engage in reading, most activities occur outside the university library. It recommends students make regular library use to gain experience and explore e-books through the internet.
Assessment of the use of indexing and abstracting service by patrons of feder...Alexander Decker
This document summarizes a study that assessed the use of indexing and abstracting services by patrons at the Federal College of Education Library in Katsina, Nigeria. The study found that a lack of awareness about the availability of these services hinders their use. Most patrons were not aware that indexing and abstracting services existed. The document recommends creating more awareness among users through orientations and promotions to enable users to better access and retrieve relevant information in a timely manner. The study collected data through questionnaires from library staff and patrons to analyze the availability and use of indexing and abstracting services and identify challenges hindering their use.
AWARENESS AND USE OF OFFLINE DATABASE FOR ACADEMIC ACTIVITIES BY UNDERGRADUAT...Jim Webb
This document summarizes a study that investigated awareness and use of offline databases for academic activities by undergraduate students at Bayero University Kano, Nigeria. A survey was conducted with 380 undergraduate students. The study found that while the library provides several relevant offline databases, lack of awareness has led to inadequate access and use. Challenges like insufficient funding, poor skills, unreliable power supply, inability to remotely access databases, and login difficulties hindered student access and use. The study recommended improving user orientation, training, access to login credentials, infrastructure, and power stability to enhance student awareness and utilization of the offline databases.
COMPARATIVE MANAGEMENT OF SERIALS IN ACADEMIC LIBRARIESOnyinyechi Eme
This document is the introduction chapter of a research project that compares the management of serials in the libraries of Benue State University and Federal University of Agriculture Makurdi. It discusses how academic libraries are crucial to educational institutions as they collect, organize, store, and disseminate information resources including serials. Serials provide up-to-date information for students, faculty, and researchers. Proper management of serials is necessary for libraries to meet their objectives of supporting teaching, learning, and research. The study aims to compare how the two university libraries manage serials, specifically looking at their collection, organization, storage, and provision of access.
This document proposes a conceptual framework for applying customer relationship management (CRM) perspectives to library reader services. It begins by defining readers/customers and discussing how their needs and expectations have changed with new technologies. It then reviews literature on gaps between library services and customer expectations. The framework adapts a marketing model (4S: scope, site, synergy, system) to establish strategic goals, improve the library website interface, gain customer loyalty through relationships, and ensure technological support for services. The goal is to apply business concepts to enhance reader-centered services and better meet evolving customer needs.
ASSESSMENT ON THE USE OF ELECTRONIC RESOURCES BY UNDERGRADUATE OF LIBRARY AND...Sandra Valenzuela
This document discusses a study assessing the use of electronic resources by undergraduate students in the Department of Library and Information Science at Ahmadu Bello University, Zaria, Nigeria. It provides background on the transition from print to electronic resources and how this impacts library services. The study aims to identify the types of electronic resources available, how students access and use these resources, and any challenges they face. It signifies that understanding student use of electronic resources can help libraries better support the needs of researchers through technology and overcome barriers preventing use of these important information sources.
Assessment Of The Use Of Electronic Resources Among Administrators And Facult...Renee Lewis
This document summarizes a study that assessed the use of electronic resources among administrators and faculty at the University of Cape Coast in Ghana. It found that while faculty were generally aware of electronic resources and used the internet frequently for academic purposes, their usage of the library's online academic databases was low. This was largely due to lack of awareness about which databases the library subscribed to. The study recommends that the library increase awareness efforts through workshops and other programs to promote greater use of its electronic resources.
User-centered reference services have become essential in academic libraries as more information becomes available electronically and users seek information from outside the library. Librarians differentiate themselves from search engines and other information providers by offering superior customer service, including personalized assistance in evaluating information. Libraries now emphasize collaborative workspaces and view students as customers, aiming to meet user needs through services like embedded librarianship, information literacy workshops, and responsive reference desk assistance. Excellent customer service ensures that librarians remain important guides for finding and assessing information.
The document summarizes a study on college students' perceptions of an Internet public library (IPL). The study used qualitative analysis of interviews with 10 college students, some familiar with the IPL and some not. It aimed to understand the public perception of what an IPL should be and what services it should offer. Key findings included that participants wanted the IPL to contain both online and physical resources, with connections to local libraries, and desired user-friendly search tools and assistance. However, the small sample size means results may not be generalizable to other groups.
A survey of reading and internet use habits among undergraduate students in s...Alexander Decker
This document summarizes a study that investigated the reading and internet use habits of undergraduate students at the University of Ibadan and Obafemi Awolowo University in Nigeria. A survey was conducted with 214 undergraduate students across both universities. The findings showed that respondents from both universities read textbooks and used the internet for academic purposes like exams and projects. Most respondents read for 3 hours per day and used the internet for 1-2 hours daily. Problems affecting reading habits included lack of awareness, lighting, seating and resources.
Similar to Assessing service effectiveness and satisfaction with library services at babcock university, nigeria (20)
Abnormalities of hormones and inflammatory cytokines in women affected with p...Alexander Decker
Women with polycystic ovary syndrome (PCOS) have elevated levels of hormones like luteinizing hormone and testosterone, as well as higher levels of insulin and insulin resistance compared to healthy women. They also have increased levels of inflammatory markers like C-reactive protein, interleukin-6, and leptin. This study found these abnormalities in the hormones and inflammatory cytokines of women with PCOS ages 23-40, indicating that hormone imbalances associated with insulin resistance and elevated inflammatory markers may worsen infertility in women with PCOS.
A usability evaluation framework for b2 c e commerce websitesAlexander Decker
This document presents a framework for evaluating the usability of B2C e-commerce websites. It involves user testing methods like usability testing and interviews to identify usability problems in areas like navigation, design, purchasing processes, and customer service. The framework specifies goals for the evaluation, determines which website aspects to evaluate, and identifies target users. It then describes collecting data through user testing and analyzing the results to identify usability problems and suggest improvements.
A universal model for managing the marketing executives in nigerian banksAlexander Decker
This document discusses a study that aimed to synthesize motivation theories into a universal model for managing marketing executives in Nigerian banks. The study was guided by Maslow and McGregor's theories. A sample of 303 marketing executives was used. The results showed that managers will be most effective at motivating marketing executives if they consider individual needs and create challenging but attainable goals. The emerged model suggests managers should provide job satisfaction by tailoring assignments to abilities and monitoring performance with feedback. This addresses confusion faced by Nigerian bank managers in determining effective motivation strategies.
A unique common fixed point theorems in generalized dAlexander Decker
This document presents definitions and properties related to generalized D*-metric spaces and establishes some common fixed point theorems for contractive type mappings in these spaces. It begins by introducing D*-metric spaces and generalized D*-metric spaces, defines concepts like convergence and Cauchy sequences. It presents lemmas showing the uniqueness of limits in these spaces and the equivalence of different definitions of convergence. The goal of the paper is then stated as obtaining a unique common fixed point theorem for generalized D*-metric spaces.
A trends of salmonella and antibiotic resistanceAlexander Decker
This document provides a review of trends in Salmonella and antibiotic resistance. It begins with an introduction to Salmonella as a facultative anaerobe that causes nontyphoidal salmonellosis. The emergence of antimicrobial-resistant Salmonella is then discussed. The document proceeds to cover the historical perspective and classification of Salmonella, definitions of antimicrobials and antibiotic resistance, and mechanisms of antibiotic resistance in Salmonella including modification or destruction of antimicrobial agents, efflux pumps, modification of antibiotic targets, and decreased membrane permeability. Specific resistance mechanisms are discussed for several classes of antimicrobials.
A transformational generative approach towards understanding al-istifhamAlexander Decker
This document discusses a transformational-generative approach to understanding Al-Istifham, which refers to interrogative sentences in Arabic. It begins with an introduction to the origin and development of Arabic grammar. The paper then explains the theoretical framework of transformational-generative grammar that is used. Basic linguistic concepts and terms related to Arabic grammar are defined. The document analyzes how interrogative sentences in Arabic can be derived and transformed via tools from transformational-generative grammar, categorizing Al-Istifham into linguistic and literary questions.
A time series analysis of the determinants of savings in namibiaAlexander Decker
This document summarizes a study on the determinants of savings in Namibia from 1991 to 2012. It reviews previous literature on savings determinants in developing countries. The study uses time series analysis including unit root tests, cointegration, and error correction models to analyze the relationship between savings and variables like income, inflation, population growth, deposit rates, and financial deepening in Namibia. The results found inflation and income have a positive impact on savings, while population growth negatively impacts savings. Deposit rates and financial deepening were found to have no significant impact. The study reinforces previous work and emphasizes the importance of improving income levels to achieve higher savings rates in Namibia.
A therapy for physical and mental fitness of school childrenAlexander Decker
This document summarizes a study on the importance of exercise in maintaining physical and mental fitness for school children. It discusses how physical and mental fitness are developed through participation in regular physical exercises and cannot be achieved solely through classroom learning. The document outlines different types and components of fitness and argues that developing fitness should be a key objective of education systems. It recommends that schools ensure pupils engage in graded physical activities and exercises to support their overall development.
A theory of efficiency for managing the marketing executives in nigerian banksAlexander Decker
This document summarizes a study examining efficiency in managing marketing executives in Nigerian banks. The study was examined through the lenses of Kaizen theory (continuous improvement) and efficiency theory. A survey of 303 marketing executives from Nigerian banks found that management plays a key role in identifying and implementing efficiency improvements. The document recommends adopting a "3H grand strategy" to improve the heads, hearts, and hands of management and marketing executives by enhancing their knowledge, attitudes, and tools.
This document discusses evaluating the link budget for effective 900MHz GSM communication. It describes the basic parameters needed for a high-level link budget calculation, including transmitter power, antenna gains, path loss, and propagation models. Common propagation models for 900MHz that are described include Okumura model for urban areas and Hata model for urban, suburban, and open areas. Rain attenuation is also incorporated using the updated ITU model to improve communication during rainfall.
A synthetic review of contraceptive supplies in punjabAlexander Decker
This document discusses contraceptive use in Punjab, Pakistan. It begins by providing background on the benefits of family planning and contraceptive use for maternal and child health. It then analyzes contraceptive commodity data from Punjab, finding that use is still low despite efforts to improve access. The document concludes by emphasizing the need for strategies to bridge gaps and meet the unmet need for effective and affordable contraceptive methods and supplies in Punjab in order to improve health outcomes.
A synthesis of taylor’s and fayol’s management approaches for managing market...Alexander Decker
1) The document discusses synthesizing Taylor's scientific management approach and Fayol's process management approach to identify an effective way to manage marketing executives in Nigerian banks.
2) It reviews Taylor's emphasis on efficiency and breaking tasks into small parts, and Fayol's focus on developing general management principles.
3) The study administered a survey to 303 marketing executives in Nigerian banks to test if combining elements of Taylor and Fayol's approaches would help manage their performance through clear roles, accountability, and motivation. Statistical analysis supported combining the two approaches.
A survey paper on sequence pattern mining with incrementalAlexander Decker
This document summarizes four algorithms for sequential pattern mining: GSP, ISM, FreeSpan, and PrefixSpan. GSP is an Apriori-based algorithm that incorporates time constraints. ISM extends SPADE to incrementally update patterns after database changes. FreeSpan uses frequent items to recursively project databases and grow subsequences. PrefixSpan also uses projection but claims to not require candidate generation. It recursively projects databases based on short prefix patterns. The document concludes by stating the goal was to find an efficient scheme for extracting sequential patterns from transactional datasets.
A survey on live virtual machine migrations and its techniquesAlexander Decker
This document summarizes several techniques for live virtual machine migration in cloud computing. It discusses works that have proposed affinity-aware migration models to improve resource utilization, energy efficient migration approaches using storage migration and live VM migration, and a dynamic consolidation technique using migration control to avoid unnecessary migrations. The document also summarizes works that have designed methods to minimize migration downtime and network traffic, proposed a resource reservation framework for efficient migration of multiple VMs, and addressed real-time issues in live migration. Finally, it provides a table summarizing the techniques, tools used, and potential future work or gaps identified for each discussed work.
A survey on data mining and analysis in hadoop and mongo dbAlexander Decker
This document discusses data mining of big data using Hadoop and MongoDB. It provides an overview of Hadoop and MongoDB and their uses in big data analysis. Specifically, it proposes using Hadoop for distributed processing and MongoDB for data storage and input. The document reviews several related works that discuss big data analysis using these tools, as well as their capabilities for scalable data storage and mining. It aims to improve computational time and fault tolerance for big data analysis by mining data stored in Hadoop using MongoDB and MapReduce.
1. The document discusses several challenges for integrating media with cloud computing including media content convergence, scalability and expandability, finding appropriate applications, and reliability.
2. Media content convergence challenges include dealing with the heterogeneity of media types, services, networks, devices, and quality of service requirements as well as integrating technologies used by media providers and consumers.
3. Scalability and expandability challenges involve adapting to the increasing volume of media content and being able to support new media formats and outlets over time.
This document surveys trust architectures that leverage provenance in wireless sensor networks. It begins with background on provenance, which refers to the documented history or derivation of data. Provenance can be used to assess trust by providing metadata about how data was processed. The document then discusses challenges for using provenance to establish trust in wireless sensor networks, which have constraints on energy and computation. Finally, it provides background on trust, which is the subjective probability that a node will behave dependably. Trust architectures need to be lightweight to account for the constraints of wireless sensor networks.
This document discusses private equity investments in Kenya. It provides background on private equity and discusses trends in various regions. The objectives of the study discussed are to establish the extent of private equity adoption in Kenya, identify common forms of private equity utilized, and determine typical exit strategies. Private equity can involve venture capital, leveraged buyouts, or mezzanine financing. Exits allow recycling of capital into new opportunities. The document provides context on private equity globally and in developing markets like Africa to frame the goals of the study.
This document discusses a study that analyzes the financial health of the Indian logistics industry from 2005-2012 using Altman's Z-score model. The study finds that the average Z-score for selected logistics firms was in the healthy to very healthy range during the study period. The average Z-score increased from 2006 to 2010 when the Indian economy was hit by the global recession, indicating the overall performance of the Indian logistics industry was good. The document reviews previous literature on measuring financial performance and distress using ratios and Z-scores, and outlines the objectives and methodology used in the current study.
Executive Directors Chat Leveraging AI for Diversity, Equity, and InclusionTechSoup
Let’s explore the intersection of technology and equity in the final session of our DEI series. Discover how AI tools, like ChatGPT, can be used to support and enhance your nonprofit's DEI initiatives. Participants will gain insights into practical AI applications and get tips for leveraging technology to advance their DEI goals.
Thinking of getting a dog? Be aware that breeds like Pit Bulls, Rottweilers, and German Shepherds can be loyal and dangerous. Proper training and socialization are crucial to preventing aggressive behaviors. Ensure safety by understanding their needs and always supervising interactions. Stay safe, and enjoy your furry friends!
How to Fix the Import Error in the Odoo 17Celine George
An import error occurs when a program fails to import a module or library, disrupting its execution. In languages like Python, this issue arises when the specified module cannot be found or accessed, hindering the program's functionality. Resolving import errors is crucial for maintaining smooth software operation and uninterrupted development processes.
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
Assessing service effectiveness and satisfaction with library services at babcock university, nigeria
1. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
Assessing service effectiveness and satisfaction with library
services at Babcock University, Nigeria
Onuoha, Uloma Doris
ud_onu@yahoo.com
Omokoje, Adesina
codedkid@yahoo.com
Bamidele, Itunu A.
itunuoo@yahoo.com
Abstract
The aim of this study was to investigate the use, effectiveness and satisfaction with library services. The
descriptive research design was used for this study. The population was made up of 5,847 undergraduate
students at Babcock University, Nigeria. Purposive sampling was used in selecting 200 respondents to
participate in the study. Data was collected through the use of questionnaire and analyzed using frequency and
percentage counts. Findings from the study revealed that photocopying and reference services were the most
utilized library services. Photocopying, reference and circulation services were also considered as effective
services. Majority of the respondents, however, indicated that they were satisfied with library services to a little
extent. The study concluded by noting that the provision of service(s) is an essential part of libraries which
should not be taken for granted. Based on the findings, recommendations were made.
Introduction
Service effectiveness is often associated with judgment on how well a service is performing by the direct users
of that service. In the opinion of Harvey (2004), it is the extent to which an activity fulfils its intended purpose or
function. The concept of service effectiveness is of utmost importance to university libraries because the
effectiveness of the library as a whole can be inferred from its service provision. In the view of Leckie, Pettigrew
& Sylvain. (1996), well-stocked and efficient libraries act as eyes or pathfinders for researchers and provide
them the inspiration to venture into new areas of research. An ineffective library, on the other hand, may lead to
low quality or duplication of research thus resulting in waste of financial, material and human resources.
According to Lancaster (1993), the overall criterion of effectiveness is the proportion of user demands that are
satisfied. Satisfaction has however, been described as a sense of contentment that arises from an actual
experience in relation to an expected experience (Hernon & Whitman 2001). It is a judgment that a service
provided (or is providing) a pleasurable level of consumption. Satisfaction with library services is therefore, a
feeling of fulfillment that is derived from the use of library services.
Assessing service effectiveness from undergraduates’ perspective is of crucial importance to libraries as
Buckland (1999) warns, that considering library services in the absence of the people who use them would have
little meaning and less benefit. Being major users of the university library, it is, therefore, necessary for
university libraries to understand how this user group views their services in order to aid the planning of future
services.
Background to environment of study
Babcock University has its roots in the Adventist College of West Africa (ACWA) established on September 17,
1959 by the first Adventist missionary in Nigeria with an initial intake of seven ministerial students (Babcock
University, 2009). The university is fully owned and operated by the Seventh - Day Adventist (SDA) church,
and registered under the laws of the federal republic of Nigeria to operate as a private university. According to
Babcock University (2006), the vision of the University library is to be a first class provider of research,
instructional and information materials in a user friendly environment. As a means of meeting up with this great
challenge, Babcock University library has a current holding of 51,167 books (in print) materials, 223 current
periodical titles (in print). The library has access to online journals, abstracts and full text online materials.
84
2. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
Babcock University Library is made up of four service points, known as the Main library, Education and
Humanities library, Management and Social Sciences library and Science and Technology library.
Statement of the problem
The library has traditionally been seen and recognized as the academic heart of the university, with students
relying mostly on it for their information needs. Although libraries strive hard to ensure that services are
effective, it is not unlikely that users, especially undergraduates have a different view of library services. In order
to reconcile the library’s assessment of its own service effectiveness with that of the users, it therefore becomes
necessary for libraries to carry out occasional assessment of service effectiveness and satisfaction with library
services from the user perspective. It is in the light of the above summary that the present study investigates
service effectiveness and satisfaction with library services at Babcock University.
Objectives of the study
The objectives of the study are to:
1. determine the extent of use of library services by undergraduates at Babcock University
2. ascertain the perceived effectiveness of library services by undergraduates at Babcock University
3. determine the extent of undergraduates satisfaction with use of library services at Babcock University
LITERATURE REVIEW
Service effectiveness constitutes the baseline for modern library services (Ainoko, 1997). This is particularly so
considering that libraries face competition from other information providers and as such can only distinguish
themselves through effective service provision. According to Poll (2008), there are basic issues that apply to the
overall quality of service delivery in libraries such as: accuracy and reliability; speed and currency of the
services: accessibility; competence and helpfulness of staff and effectiveness and efficiency. In order words, for
services to be effective, library staff should not only be competent and willing to help users but should also
ensure that services provided are accurate and reliable. Fabunmi (2004) also affirms that effective library
services should be timely in delivery, easy to understand, meet specific user needs, and delivered by courteous
and knowledgeable staff.
Satisfaction on the other hand has been described as a sense of contentment that arises from an actual experience
in relation to an expected experience (Hernon & Whitman 2001). It is a judgment that a service provided (or is
providing) a pleasurable level of consumption. Oliver as cited by Aga & Safakli (2007) asserts that satisfaction is
the consumer’s fulfillment response. It is a judgment that a product or service feature, or the product or service
itself, provided (or is providing) a pleasurable level of consumption. D'Elia & Walsh (1983) define satisfaction
as the degree to which the library is able to meet the demands of the user. Troll (2002) points out that satisfaction
in libraries deals with a user’s expectation of service and the perception of actual service received. Satisfaction is
a therefore a feeling of fulfillment that is derived with the use of a library’s service or facility. Library users
should have a sense of fulfillment which arises as a result of what they have been able to achieve through library
service. The importance of satisfaction in libraries is stressed by Wang & Shieh (2006) who maintain that
libraries should be concerned with bringing satisfactory services when offering information and data to readers
even though they are nonprofit organization. Aina (2004) buttressed this fact by adding that any library that
ignores the satisfaction of its users, does so at its own peril. In the view of Bushing (1995) Library customers are
not captives, they can go elsewhere if not satisfied. Belcastro (1998) sums up the need for satisfaction with
library services by pointing out that a library or information centre is essential to its community of users based
on how effectively it meets their needs.
Several studies have been carried out in the area of library service. Popoola, (2000) while studying the use of
information products and services in social science research in Nigerian universities found out that academic
social scientists in Nigerian universities utilize the following library information services: current awareness,
photocopying, referencing, statistical data analysis, E-mail, selective dissemination of information and on-line
database searching, in support of their research activities. In a similar study, Oyewusi.& Oyeboade (2009) in a
study of accessibility and use of library resources by undergraduates in a Nigerian State University of
Technology established that books 54.8% (χ=2.48), reprographic services 52.2% (χ= 2.42), reference services
44.3% (χ=2.33), journals 40.4% (χ=2.31) and newspapers 40.1% (χ=2.25) were highly used as library resources.
Selective Dissemination of information (SDI) 19.8% (χ=1.99) was the least used. Udo-Anyanwu, Jeff-Okafor &
85
3. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
Mbagwu (2012) on the other hand, compared the use of library resources between students at Imo State
University and Alvan Ikoku Federal College of Education. They grouped library materials into three broad
categories namely: oral information; printed information and digitized information. The study established that in
both libraries, students utilised printed information more than digitised information and oral information was
never used in any of the libraries.
Ezeala (2009) studied the effectiveness of library resources in Agricultural Research Institutes in Nigeria.
Findings from the study revealed that more than three quarters of the respondents find the libraries ineffective, as
they indicated dissatisfaction with electronic resources and their library’s collection. In a similar study Onuoha
(2010) studied faculty assessment of library services at Babcock University, and findings revealed that
circulation services, reference, photocopying and binding were considered by majority of the respondents to be
effective. Compilation of bibliographies, indexing and interlibrary loan received the worst ratings.
Martin (2003) investigated the quality of service in health libraries, the study found out that users’ were
generally satisfied with library services but had specific concerns on areas such as: access to electronic library
resources from work, comprehensive library catalogue and sufficient space for working. Biradar, Kumar and
Mahesh (2009), investigated the use of information sources and services at the Agricultural Science College,
Shimoga. The study found out that 54.79% of the respondents were satisfied with lending service while 57.50%
were satisfied with reference services, however, services such as selective dissemination of information, inter
library loan and CD rom search were hardly used.
Methodology
The descriptive research design was used for this study. The population of the study consists of 5,847 students
registered for the first semester 2009/2010 academic session at Babcock University. Purposive sampling was
used in selecting 200 respondents from six out of sixteen departments within the existing four faculties.
Purposive sample technique was considered adequate for this study in order to ensure adequate representation
from all four faculties in the university. Selected departments are: History and International Studies; Religious
Studies; Nursing Science; Public and Allied Health; Law and Security Services; Public administration and
Political science. A self constructed questionnaire was used for data collection.
Presentation of findings
Table 1: Analysis of response to questionnaire
Age group
Marital status
Course of study
Level of schooling
No.
59
114
19
8
9
188
1
1
1
49
28
18
50
11
44
8
56
46
83
7
15-19 years
20-24 years
25-29 years
30 and above
Married
Single
Separated
Divorced
Widowed
Economics
Political science
Public administration
Accounting
Nursing
Public health
100
200
300
400
500
N=200
%
29.5
57.0
9.5
4.0
4.5
94.0
0.5
0.5
0.5
24.5
14.0
9.0
25.0
5.5
22.0
4.0
28.0
23.0
41.5
3.5
Table 1 presents a breakdown of respondents’ age, marital status, course of study and level of schooling.
Majority of the respondents were between the ages of 20-24(57.0%), and mostly single 188 (94.0%). Accounting
86
4. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
had the highest number of respondents of 50(25.0%), followed by Economics 49 (24.5%) while the least is
nursing. Most of the respondents were in the final year of study as indicated by their level of schooling. 85
(41.5%) were in 400 level (final year) as well as 500 level 7 (3.5%) for those running a 5 five years programme.
Figure 1:
Distribution of respondents by gender
Majority (60.5%) were females and males (39.5%).
Table 2:
Extent of use of library services
Library services
A great extent
Little extent
Photocopying
Reference service
Circulation services
Binding service
Audiovisual services
F (%)
90 (45.0)
49 (24.5)
31 (15.5)
23 (11.5)
15 (7.5)
F (%)
36 (18.0)
44 (22.0)
39 (19.5)
35 (17.5)
21 (10.5)
Very
little
extent
F (%)
37 (18.5)
34 (17.0)
48 (24.0)
28 (14.0)
25 (12.5)
No response
F (%)
37 (18.5)
73 (36.5)
82 (41.0)
114 (57.0)
139 (69.5)
Table 2 highlights the extent of use of services provided by the University library. Overall, few respondents used
the library services to a great extent. Photocopying (45.5%) and reference service (24.5%) topped the list. What
this implies is that most undergraduates who use the library do so mainly to photocopy library materials and to
use the reference services. Audiovisual services 139 (69.5%), and binding services 114 (57.0%) can be said to be
among the least used services taking into consideration the number of respondents who did not respond to them.
Table 3:
Effectiveness of Library Services
N=200
library services
effectiveness
very
effective
photocopying
reference service
circulation services
binding service
audiovisual services
effective
ineffective
very
ineffective
do not know
F (%)
95 (47.5)
30 (15.0)
24 (12.0)
19 (9.5)
9 (4.5)
F (%)
68 (34.0)
87 (43.5)
82 (41.0)
68 (34.0)
43 (21.5)
F (%)
7 (3.5)
24 (12.0)
23 (11.5)
12 (6.0)
32 (16.0)
F (%)
6 (3.0)
11 (5.5)
13 (6.5)
10 (5.0)
20 (10.0)
F (%)
24 (12.0)
48 (24.0)
58 (29.0)
91 (45.0)
96 (48.0)
The respondents were requested to appraise the effectiveness of the services provided at the library. The results
are shown in table 3. Very few respondents perceived the services to be “very effective” with photocopying
87
5. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
services (47.5%) topping the list. Reference service and circulation were also considered as effective by
87(43.5%) and (41.0%) respectively. Although 91 (45.0%) do not know about binding service in the library, the
service was rated very effective by 19 (9.5%) and effective by 68 (34.0%) what this implies is that while many
of the respondents do not know about the service, the service is rated well by those who use it.
Figure 2: Level of satisfaction with library services of Babcock University library
180
160
140
120
100
To a great extent
80
To a little extent
60
Not at all
40
20
0
To a great extent To a little extent
Not at all
Findings from Figure 2 indicates that a majority, (83.0%) of the respondents were satisfied with the library
services to a little extent. Only 15.0% of the respondents claimed to be satisfied with the library services to a
great extent. Two percent of the respondents could not express the extent of satisfaction with the library services.
Discussion of findings
Findings from the study revealed that photocopying, reference service and circulation are the most utilized
services in the library while binding and audiovisual services constitute the least used services. The finding is in
partial agreement with Popoola (2000) who also found photocopying, reference and circulation services to be
among the most used services in social science research in Nigerian universities. It is also in partial agreement
with the findings of Oyewusi & Oyeboade (2009) whose study revealed that undergraduates highly utilize
photocopying and reference service. The low use of audiovisual services is supported by the findings of UdoAnyawu, Jeff-Okafor & Mbagwu (2012). The disparity in findings could also be attributed to the difference in
the list of library services assessed in all studies. However, the level of agreement in the use of photocopying and
reference service does indicate that those services are important in university libraries. The poor level of use of
audiovisual resources may also be as a result of lack of awareness of the existence of those resources in the
library or lack of space to utilize them as users are not allowed to use sound devices in the general reading area.
In the area of effectiveness, photocopying service was rated the most effective followed by reference and
circulation services. The finding is in agreement with that of Onuoha (2010) who examined faculty assessment
of library services at Babcock University and found circulation, reference and photocopying services to be the
most effective. The agreement in findings supports the validity of the claims being that both user groups make
use of the same services.
Overall, most of the respondents expressed little satisfaction with library services. The finding in this case is in
partial agreement with the finding of Martin (2003) whose finding from the investigation of service quality in
health libraries revealed that users were generally satisfied with library services despite having specific concerns
on some aspects of library services. The findings in both studies, however, support the fact that users are yet to
derive maximum satisfaction with all of library services.
88
6. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
Conclusion
The provision of service(s) is an essential part of libraries which should not be taken for granted. Libraries, most
especially university libraries have to ensure that the services provided are effective and satisfying to users as a
means of maintaining patronage especially in an electronic age when information can be acquired from various
sources independent of the university library.
Recommendations
The following recommendations are made based on the findings from this study:
1. Babcock university library and indeed other university libraries should endeavour to host public
enlightenment programs to improve students’ level of awareness of services provided. This is necessary
the high level of no response rate in the use of library services such as audiovisuals and binding.
2. Considering the fact that the low usage for audiovisuals could also be attributed to lack of space for
accessing such materials within the library, Babcock University library should, therefore, make
provision to accommodate the utilization of audiovisuals within the library.
3. The level of satisfaction with library services was also found to be low, which calls for improvement in
general service provision and delivery in order to increase the level of user’s satisfaction.
References
Aga, M & Safakli, O. V. (2007) An empirical investigation of service quality and customer satisfaction in
professional accounting firms: Evidence from North Cyprus. Problems and perspectives in
Management 5 (3):84.
Aina, L. O. (2004) Library and Information Science Text for Africa. Ibadan: Third World Information Services
Limited
Ainoko, S. (1997) Improving the standard of Nigerian academic libraries toward rendering information service
to the public. The Library and Information Scientist 3:111-124
Babcock University (2006) Strategic Plan 2006 – 2011. Ilishan Remo: Development and Strategy division
Babcock University
Babcock University (2009). Babcock University 2009-2011 Undergraduate Bulletin. Ilishan Remo: Unique
Impressions Ltd.
Belcastro, P. (1998) Evaluating library staff: A performance appraisal system.
Association
Chicago:
American
Library
Biradar, B. S., Kumar, P. D. & Mahesh, Y. (2009) Use of information sources and services in the library of
Agricultural Science College, Shimoga: A case study. Annals of Library and Information Studies 56: 6368
Buckland, M. K. (1999) Library services and their users
http://sunsite.berkeley.edu/Literature/Library/Services/chapter4.html
as
a
system.
Available
@
Bushing, M. C. (1995) The library’s product and excellence. Library trends 43 (3) available @
http://hdl.handle.net/2142/7972
D'Elia, G & Walsh, S. (1983) User satisfaction with library service-a measure of public library performance?
The library quarterly 53(2):109-133
Edem, N., Ani, O. & Ocheibi, J. A. (2009). Students’ perceived effectiveness in the use of library resources in
Nigerian universities. Educational Research and Review 4(6), 322-326.
89
7. Information and Knowledge Management
www.iiste.org
ISSN 2224-5758 (Paper) ISSN 2224-896X (Online)
Vol.3, No.9, 2013
Ezeala, L. O. (2008) Effectiveness of ribrary Resources in the libraries of agricultural research institutes in
Nigeria. Library Philosophy and Practice. Available @
http://Www.Webpages.Uidaho.Edu/~Mbolin/Oluebube.Htm
Fabunmi, B.A. (2004). Planning the university libraries for effective customer services in Nigeria. Ibadan: EviColeman
Harvey, L. (2004) Analytic Quality Glossary, Quality
http://www.qualityresearchinternational.com/glossary/
Research
International.
Available
@
Hernon, P. & Whitman, J. R. (2001) Delivering satisfaction and service quality; A customer- based approach
for libraries. Chicago: American Library Association.
Kinnel, M. (1995) Quality management in library and information services: Competitive advantage for the
information revolution. Available @ http://ifl.sagepub.com.
Lancaster, F. W. (1993) If you want to evaluate your library… 2nd ed. Illinois: University of Illinois Graduate
school of Library and Information Science.
Leckie, G. L., K. E. Pettigrew, and C. Sylvain. (1996) Modeling the information seeking of professionals: A
general model derived from research on engineers, health care professionals, and lawyers. Library
Quarterly 66(2): 161–93.
Martin, S. (2003) Using SERVQUAL in health libraries across Somerset, Devon and Cornwall. Health
Information
and
Library
Journal.
Available
@
http://www.researchgate.net/publication/10851434_Using_SERVQUAL_in_health_libraries_across_So
merset_Devon_and_Cornwall
Onuoha, U. D. (2010) Faculty assessment of, and satisfaction with, library services in Babcock University,
Nigeria. Contemporary humanities 4 (1& 2): 287 -297
Oyewusi, F. O.& Oyeboade, S. A. (2009) An empirical study of accessibility and use of library resources by
undergraduates
in
a
Nigerian
State
University
of
Technology.
Available
@
http://unllib.unl.edu/LPP/oyewusi-oyeboade.htm
Poll. R. (2008) High quality – High impact? Performance and outcome measures in libraries. Available @
http://www.ifla.org/VII/s22/Impact_and_outcome_of_libraries_07-12-01.pdf
Popoola, S.O. (2000) The use of information products and services in social science
research in Nigerian universities. African Journal for the Psychological study of Social Issues, 5 (2):
296-308.
Troll, D. A. (2002) How and why libraries are changing: What we know and what we ought to know. Libraries
the academy 2 (1): 99-123
Udo-Anyanwu, A. J., Jeff-Okoroafor, I. & Mbagwu, I. (2012) Information seeking behaviour of students in the
use of library resources at the libraries of Imo State University and Alvan Ikoku Federal college of
Education, Owerri. Jewel Journal of Librarianship 4:24-29
Wang, I. M. & Shieh, C. J. 2006, Relationship between service quality and customer satisfaction: the example of
CJCU Library Journal of Information & Optimization services 27 (1): 193-209
90
8. This academic article was published by The International Institute for Science,
Technology and Education (IISTE). The IISTE is a pioneer in the Open Access
Publishing service based in the U.S. and Europe. The aim of the institute is
Accelerating Global Knowledge Sharing.
More information about the publisher can be found in the IISTE’s homepage:
http://www.iiste.org
CALL FOR JOURNAL PAPERS
The IISTE is currently hosting more than 30 peer-reviewed academic journals and
collaborating with academic institutions around the world. There’s no deadline for
submission. Prospective authors of IISTE journals can find the submission
instruction on the following page: http://www.iiste.org/journals/
The IISTE
editorial team promises to the review and publish all the qualified submissions in a
fast manner. All the journals articles are available online to the readers all over the
world without financial, legal, or technical barriers other than those inseparable from
gaining access to the internet itself. Printed version of the journals is also available
upon request of readers and authors.
MORE RESOURCES
Book publication information: http://www.iiste.org/book/
Recent conferences: http://www.iiste.org/conference/
IISTE Knowledge Sharing Partners
EBSCO, Index Copernicus, Ulrich's Periodicals Directory, JournalTOCS, PKP Open
Archives Harvester, Bielefeld Academic Search Engine, Elektronische
Zeitschriftenbibliothek EZB, Open J-Gate, OCLC WorldCat, Universe Digtial
Library , NewJour, Google Scholar