Egypt is one of the major countries in the region, especially with its high population. The large number of students per class and the shrinking budgets has highlighted the role of private sector universities; as it can serve a great number of students while maintaining the low number of students per class due. Although literature is rich with studies regarding higher education (HE) universities, key criteria to students’satisfaction in the Egyptian context; especially in private HEstill need to be investigated in order to assess their impact on students’ overall satisfaction. Accordingly, the research inquires on the main criteria that affect students’ overall satisfaction with regards to the staff value, educational e-services and knowledge at a college in a private university in Egypt; as it offers a variety of e-educational services, which makes it a suitable vehicle for the study at hand. The surveyed college, has 1701 enrolled students, where 200 structured questionnaires were randomly distributed over students, with 103 questionnaires returned and considered valid. Data was statistically analysed and hypotheses were tested using chi-square, correlation, and regression tests. Finally, the research findings confirm a positive relation between staff, educational e-services, and knowledge values together with students’ satisfaction. Hen conclusions were drawn and, recommendations were made to decision makers highlighting the importance of these criteria in particular, and the need to be given more attention.
This document discusses student mobility programs at Unidad Profesional Interdisciplinaria De Ingeniería Campus Guanajuato (UPIIG-IPN). It finds that the most popular programs for outgoing international student mobility are aeronautics and biotechnology, while national mobility numbers are very low. A survey of UPIIG students who participated in mobility programs identified benefits like cultural exposure but also challenges like financial costs and difficulties with credit transfers. The document concludes there is opportunity to increase UPIIG's mobility rates given they currently represent only 0.3% of enrolled students, below the national average.
Curbing Candidates Desperate Desires for University Education against Other T...inventionjournals
This paper discussed curbing candidate’s desperate desire for university education against other tertiary educational institutions. The paper began with a presentation of the general requirements for various types of tertiary education institution – Polytechnics, Colleges of education, Monotechnics and University. It delved into factors responsible for candidates desperate desire which include status disparity, high social rating of university degrees, excessive emphasis on university education, disparity in organizational ranking of graduates from universities and other tertiary institutions, poor funding of other tertiary institutions compared to universities and ineffective implementation of policies and programmes. In order to curb candidates desperate desire for university education, the paper recommended amongst others that: organizations (employers) should eliminate disparity in ranking and undue emphasis placed on university graduates against those from other tertiary educational institutions, other tertiary institutions should be adequately funded, government should provide and maintain equipment and facilities that encourage hands-on activities at college level in order to develop students interest in vocational and technical education offered in polytechnics, monotechnics and colleges of education (Technical), the government should institute a policy that will enable students in polytechnics and colleges of education get scholarship and also give automatic employment to graduates with technical background especially from polytechnics and monotechnics, priority should be given to vocational and technical subjects and be made compulsory at the secondary school level, campaign to sensitize and enlighten parents to desist from discouraging their children and wards from choosing higher education institutions other than universities should be on-going
This document summarizes a research article that investigated the perceptions of English teachers and students in Bahraini secondary schools toward using information and communication technology (ICT) for teaching and learning English. The study was conducted during the 2012-2013 academic year through questionnaires with 50 teachers and 200 students, along with interviews. The results found that both teachers and students held positive perceptions of using ICT to support English instruction, but teachers faced barriers to integration like lack of resources and training. The researchers concluded that continued ICT training and clear policies are needed to better facilitate the use of technology in Bahraini classrooms.
Are graduates from the public authority for applied education and training in...Alexander Decker
This document summarizes a study that examined whether graduates from the Public Authority for Applied Education and Training (PAAE&T) in Kuwait met the requirements of local employers. The study found that there was a need to strengthen the link between PAAE&T programs and industry needs. Students and industry stakeholders felt that curricula needed updating and that instructors required better training. The study concluded that developing a clear strategy involving industry could help ensure graduates have the necessary skills and knowledge to meet market demands.
Role of ICT in Shaping the Future of Pakistani Higher Education SystemZaffar Ahmed Shaikh
This study examined the challenges faced by the Pakistani higher education system (HES) in integrating information and communication technology (ICT); it aimed at understanding ICT needs, measuring the increase in ICT demand, determining the relationship between ICT and HES performance, and understanding how the HES copes with the challenges of implementing ICT. The results of these analyses were used as the basis to suggest solutions. The normative Delphi method was applied to evaluate a sample of 30 HES experts randomly selected from urban and rural areas of Pakistan by administering a literature-based 35-item questionnaire. The
experts revealed significant gaps in ICT demand and supply, ICT use, ICT-based higher education problems, and reasons for delays in ICT integration and provided suggestions for developing ICT-driven HES in Pakistan. This
study’s findings suggest that an effective and robust HES ICT policy could greatly improve the status of the Pakistani knowledge-based economy, thus helping establish ICT policy and planning, administration, and integration at the higher education level.
The effect of information and communication technology (ICT) in Jordanian lea...IJERA Editor
Information and communication Technology are used of electronic means which involve access storage, processing of electronic technology to handling of information, the various forms of uses it’s in order to improve Jordanian learning. The study aimed to investigate the uses and effect of ICTs for Jordanian learning from their perspective of student of higher school at the north of Jordan. The study method was a descriptive survey which uses questionnaire to collect data, questionnaire was justified and developed by the researcher to measure the effect of ICTs based on previous studies its applied to (548) student of higher school. The study was using SPSS to analyses data. The results indicate that ICTs for higher school at the north of Jordan there were a statistically significant relationship between the higher school at the north of Jordan and Jordanian learning, and seven of hypotheses reported statistically significant in the hypotheses and accepted but three hypotheses reported no a statistically significant and rejected. The study have Conclusion should gives more attention to focus on and beneficial of using ICTs applications.
The study aimed to identify the relationship between knowledge management requirements and academic human resource development in colleges of education in Jordanian public universities. A survey of 200 faculty found that human resource development and availability of knowledge management requirements were at a medium level. A positive statistically significant relationship was found between human resource development and knowledge management requirements. The study recommends incentive systems to apply faculty knowledge and expertise, and more research in this area.
Assessment Of The Admission Criteria That Predict Students’ Academic Performa...journal ijrtem
ABSTRACT: Prior to this era, individual universities in Nigeria conducted concessional examinations for the selection of their prospective students. Other compulsory condition was the possession of five credit passes in the relevant subjects in the ordinary level certificate. The other mode of entry was the direct admission of students into the direct second year level of candidates who possessed either the national diploma certificate or the general certificate of education at the advanced level in the relevant papers. Problem arose, where students had multiple admissions in several universities and those who could not afford to write admission examinations to multiple institutions and the not too brilliant students were deprived the opportunity of admission into the very limited Universities. These reasons caused the Federal Government of Nigeria to establish the Joint admission and Matriculation Board (JAMB) in 1978. Today, studies showed that JAMB and WAEC alone can no more ascertain the best crop of students for admission as there are exam syndicates everywhere in the country to ensure that their candidates/customers make all their papers in one sitting consequently pass their JAMB and get admission as well. This research is therefore proffering an alternative admission paradigm that will go beyond considering only test scores for admission, but will consider aggregate academic records of the prospective students before admission is offered or denied. This alternative method can be actually using Artificial Neural Network techniques. Keywords: Admission, Artificial Neural Network, Academic Performance, Prediction, Undergraduates, decision support system, etc.
This document discusses student mobility programs at Unidad Profesional Interdisciplinaria De Ingeniería Campus Guanajuato (UPIIG-IPN). It finds that the most popular programs for outgoing international student mobility are aeronautics and biotechnology, while national mobility numbers are very low. A survey of UPIIG students who participated in mobility programs identified benefits like cultural exposure but also challenges like financial costs and difficulties with credit transfers. The document concludes there is opportunity to increase UPIIG's mobility rates given they currently represent only 0.3% of enrolled students, below the national average.
Curbing Candidates Desperate Desires for University Education against Other T...inventionjournals
This paper discussed curbing candidate’s desperate desire for university education against other tertiary educational institutions. The paper began with a presentation of the general requirements for various types of tertiary education institution – Polytechnics, Colleges of education, Monotechnics and University. It delved into factors responsible for candidates desperate desire which include status disparity, high social rating of university degrees, excessive emphasis on university education, disparity in organizational ranking of graduates from universities and other tertiary institutions, poor funding of other tertiary institutions compared to universities and ineffective implementation of policies and programmes. In order to curb candidates desperate desire for university education, the paper recommended amongst others that: organizations (employers) should eliminate disparity in ranking and undue emphasis placed on university graduates against those from other tertiary educational institutions, other tertiary institutions should be adequately funded, government should provide and maintain equipment and facilities that encourage hands-on activities at college level in order to develop students interest in vocational and technical education offered in polytechnics, monotechnics and colleges of education (Technical), the government should institute a policy that will enable students in polytechnics and colleges of education get scholarship and also give automatic employment to graduates with technical background especially from polytechnics and monotechnics, priority should be given to vocational and technical subjects and be made compulsory at the secondary school level, campaign to sensitize and enlighten parents to desist from discouraging their children and wards from choosing higher education institutions other than universities should be on-going
This document summarizes a research article that investigated the perceptions of English teachers and students in Bahraini secondary schools toward using information and communication technology (ICT) for teaching and learning English. The study was conducted during the 2012-2013 academic year through questionnaires with 50 teachers and 200 students, along with interviews. The results found that both teachers and students held positive perceptions of using ICT to support English instruction, but teachers faced barriers to integration like lack of resources and training. The researchers concluded that continued ICT training and clear policies are needed to better facilitate the use of technology in Bahraini classrooms.
Are graduates from the public authority for applied education and training in...Alexander Decker
This document summarizes a study that examined whether graduates from the Public Authority for Applied Education and Training (PAAE&T) in Kuwait met the requirements of local employers. The study found that there was a need to strengthen the link between PAAE&T programs and industry needs. Students and industry stakeholders felt that curricula needed updating and that instructors required better training. The study concluded that developing a clear strategy involving industry could help ensure graduates have the necessary skills and knowledge to meet market demands.
Role of ICT in Shaping the Future of Pakistani Higher Education SystemZaffar Ahmed Shaikh
This study examined the challenges faced by the Pakistani higher education system (HES) in integrating information and communication technology (ICT); it aimed at understanding ICT needs, measuring the increase in ICT demand, determining the relationship between ICT and HES performance, and understanding how the HES copes with the challenges of implementing ICT. The results of these analyses were used as the basis to suggest solutions. The normative Delphi method was applied to evaluate a sample of 30 HES experts randomly selected from urban and rural areas of Pakistan by administering a literature-based 35-item questionnaire. The
experts revealed significant gaps in ICT demand and supply, ICT use, ICT-based higher education problems, and reasons for delays in ICT integration and provided suggestions for developing ICT-driven HES in Pakistan. This
study’s findings suggest that an effective and robust HES ICT policy could greatly improve the status of the Pakistani knowledge-based economy, thus helping establish ICT policy and planning, administration, and integration at the higher education level.
The effect of information and communication technology (ICT) in Jordanian lea...IJERA Editor
Information and communication Technology are used of electronic means which involve access storage, processing of electronic technology to handling of information, the various forms of uses it’s in order to improve Jordanian learning. The study aimed to investigate the uses and effect of ICTs for Jordanian learning from their perspective of student of higher school at the north of Jordan. The study method was a descriptive survey which uses questionnaire to collect data, questionnaire was justified and developed by the researcher to measure the effect of ICTs based on previous studies its applied to (548) student of higher school. The study was using SPSS to analyses data. The results indicate that ICTs for higher school at the north of Jordan there were a statistically significant relationship between the higher school at the north of Jordan and Jordanian learning, and seven of hypotheses reported statistically significant in the hypotheses and accepted but three hypotheses reported no a statistically significant and rejected. The study have Conclusion should gives more attention to focus on and beneficial of using ICTs applications.
The study aimed to identify the relationship between knowledge management requirements and academic human resource development in colleges of education in Jordanian public universities. A survey of 200 faculty found that human resource development and availability of knowledge management requirements were at a medium level. A positive statistically significant relationship was found between human resource development and knowledge management requirements. The study recommends incentive systems to apply faculty knowledge and expertise, and more research in this area.
Assessment Of The Admission Criteria That Predict Students’ Academic Performa...journal ijrtem
ABSTRACT: Prior to this era, individual universities in Nigeria conducted concessional examinations for the selection of their prospective students. Other compulsory condition was the possession of five credit passes in the relevant subjects in the ordinary level certificate. The other mode of entry was the direct admission of students into the direct second year level of candidates who possessed either the national diploma certificate or the general certificate of education at the advanced level in the relevant papers. Problem arose, where students had multiple admissions in several universities and those who could not afford to write admission examinations to multiple institutions and the not too brilliant students were deprived the opportunity of admission into the very limited Universities. These reasons caused the Federal Government of Nigeria to establish the Joint admission and Matriculation Board (JAMB) in 1978. Today, studies showed that JAMB and WAEC alone can no more ascertain the best crop of students for admission as there are exam syndicates everywhere in the country to ensure that their candidates/customers make all their papers in one sitting consequently pass their JAMB and get admission as well. This research is therefore proffering an alternative admission paradigm that will go beyond considering only test scores for admission, but will consider aggregate academic records of the prospective students before admission is offered or denied. This alternative method can be actually using Artificial Neural Network techniques. Keywords: Admission, Artificial Neural Network, Academic Performance, Prediction, Undergraduates, decision support system, etc.
This document summarizes a research study on the use of information and communication technology (ICT) as a tool to facilitate teaching and learning of business education in colleges in Nigeria. The study involved an experimental group of 30 students who were taught using ICT tools and a control group of 30 students who were not. Test results showed that the experimental group performed significantly better, indicating that exposure to ICT leads to better academic performance. A low positive correlation was also found between students' test scores and their overall academic achievement, suggesting ICT skills contribute to learning. The researchers concluded ICT is an effective way to enhance students' skills and achievement in business education when integrated into the curriculum.
This document discusses using interpretive structural modeling (ISM) to analyze parameters related to improving service quality in technical education in India. The study identifies relevant enablers and barriers and analyzes the relationships between them. This is done to help policymakers prioritize issues and focus on parameters that can enhance technical education. ISM is employed to categorize the parameters as enablers and barriers and develop a hierarchical structure showing which parameters are drivers or dependent on others. The results provide a framework to guide strategic decision-making and a competitive edge for technical institutions in India.
CTE prepares students for careers through technical training aligned with labor market demands. It provides academic and employability skills for lifelong learning and career success. CTE addresses critical needs like replacing retiring baby boomers and developing a skilled workforce. It boosts the economy through higher incomes and community development. CTE students outperform peers in academics and have higher graduation rates. Florida focuses on 17 in-demand career clusters, 5 of which are among the fastest growing nationally. Broward College partners widely to strengthen CTE opportunities in South Florida.
Applying Educational Technology to Higher Education in Vietnam Opportunities ...ijtsrd
Industry 4.0 is happening at a very fast pace, with many impacts on Vietnamese education, both advantages and disadvantages. Therefore, big programs such as investing in modern infrastructure, information technology and communication training people who are dynamic, independent, creative, capable of integrating well to start their businesses are becoming urgent requirements to develop countries. In particular, training labor force to meet the requirements of development and integration of the society is at the heart of development strategies that every country must pay attention to. Therefore, higher education is more and more focused and improved in Vietnam these days. This paper discusses educational technology that has been applied in Dong Nai Technology University DNTU , which is known as one of prestigious universities in the south of Vietnam. It is expected that innovations in educational technology would facilitate students to develop themselves and make a great contribution of human resources to the society although those innovations have brought opportunities and challenges to Vietnamese universities in general and to DNTU in particular. The authors also propose recommendations to Vietnamese policy makers in terms of higher education. Huynh Nhu Yen Nhi "Applying Educational Technology to Higher Education in Vietnam: Opportunities and Challenges" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38387.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/education/38387/applying-educational-technology-to-higher-education-in-vietnam-opportunities-and-challenges/huynh-nhu-yen-nhi
The document outlines Minnesota's new career and technical education (CTE) plan under the 2006 Carl D. Perkins Career and Technical Education Act. Key changes include establishing local consortia between secondary schools and colleges to administer CTE programs and funds jointly, developing programs of study that span secondary and postsecondary education, expanding accountability measures, and targeting underserved populations. The new plan aims to strengthen collaboration between secondary and postsecondary institutions and better align CTE programs with workforce needs.
This curriculum vitae outlines Engi Gamal Eldin's educational and professional background. She holds a Master's degree in Development Policy from KDI School of Public Policy and Management in South Korea. Her professional experience includes positions at the Cabinet of Information & Decision Support Center in Egypt, where she conducted research and designed surveys on topics related to higher education, ICT access, and economic indicators. She has received several awards and scholarships for her research work.
Sivakumaran, thillainatarajan hiring agents’ expectations for new teacher por...William Kritsonis
This document summarizes a study that surveyed hiring agents (principals and administrators) about their expectations for new teacher portfolios. The study found:
1) Most hiring agents rated themselves as intermediate technology users and preferred paper portfolios over digital ones.
2) Portfolios are not usually required for teaching applications but hiring agents will review them if provided.
3) The top items hiring agents want in portfolios are resumes, recommendations, work experience, and transcripts - traditional application materials rather than evidence of teaching skills.
4) Hiring agents generally do not see digital portfolios as increasing candidates' chances of getting hired or as an adequate measure of teaching technology ability.
IRJET- Framework for Improving Quality and Ranking of Higher Educational ...IRJET Journal
This document discusses issues facing higher education institutions in India and proposes a framework to improve quality and rankings. It notes that while India has seen impressive growth in higher education institutions and enrollment, challenges remain around access, faculty shortages, infrastructure, research quality, and ensuring education meets employer needs. The objectives are to analyze India's higher education growth, identify current issues, and suggest strategies to drive quality improvement and better global rankings. The research is based on a literature review of government reports, research works, and other secondary sources. Key issues identified include the need for institutions to balance quality enhancement with accountability, adopt quality assurance processes, and strategically plan research and teaching to meet evaluation standards and position themselves competitively in rankings.
CAJ 2020 Leading the Children in Sri Lanka to Right Choice of Education.pdfCINEC Campus
The document discusses challenges in Sri Lanka's tertiary education system. Only around 30,000 out of 300,000 students who pass the A/L exam annually are able to enter state universities. The remaining 150,000 students must pursue costly overseas education or degrees from private institutions. Additionally, graduate unemployment is high. The research aims to develop a mechanism to shift students' demand and enrollment towards academic disciplines with better employment prospects. It investigates factors influencing students' selection of majors and aims to guide them towards fields that will help them succeed in the future job market. The goal is to curb unemployment by steering enrollment away from oversupplied disciplines.
Degree of harmony of preparation of human resources inAlexander Decker
This study aimed to estimate the degree of harmony between the preparation of human resources at private universities in Jordan and the requirements of the labor market. The researcher developed questionnaires for academic leaders, students, and labor market leaders. The results found that academic leaders viewed the harmony as high, while students and labor market leaders viewed it as medium. The study concluded it is important for universities to better understand and prepare students for the actual demands of the labor market.
The article describes a proposed model for assessing the quality of higher distance education based on the technologies of the Information and Communication. This model can be adopted by higher education institutions in order to ensure proper use of Information Technologies and Communication in teaching and learning processes, and strategic processes that support the distance education. This research will use models and success stories from other countries as a basis for generating a preliminary model. Furthermore, this research contains initial reports and results as to justify the contribution of it.
03 lao pdr tracer study and impact assessment synthesisimecommunity
The document summarizes the findings of a tracer study and impact assessment of the ILO's Know About Business (KAB) entrepreneurship education programme in Lao PDR. Some key findings:
- KAB graduates were more likely to start businesses sooner and prepare business plans compared to non-KAB graduates. However, non-KAB businesses tended to be larger.
- Both KAB graduates and employees felt the programme increased their confidence and skills in entrepreneurship. Over 90% of both groups wished to start their own business in the future.
- Recommendations to improve KAB included expanding the curriculum, increasing teaching hours, emphasizing skills like marketing, and inviting more business owners as guest speakers
Perception and Expectation of Students Towards Service QualityAsma Muhamad
Current study of service quality from perspective of students at one of Malaysian research university.
The article is also available here
http://mojem.um.edu.my/current
IJRG 2021 Fundamental Prerequisites to Create A Psychological Paradigm Shift ...CINEC Campus
This document discusses the need to create a psychological paradigm shift in students' degree choices to better align them with the job demands of the future. It outlines some of the root causes for the current mismatch between the fields students choose and what is needed by industry. Some of the fundamental prerequisites needed to create this paradigm shift are exploring students' skills, interests and personality through psychometric testing, educating students and parents about global trends and opportunities, and providing students with more degree options that meet future demands. The goal is to help students choose fields of study that will not only interest them but also be valuable for their country's economic and social development.
International Journal of Business and Management Invention (IJBMI) is an international journal intended for professionals and researchers in all fields of Business and Management. IJBMI publishes research articles and reviews within the whole field Business and Management, new teaching methods, assessment, validation and the impact of new technologies and it will continue to provide information on the latest trends and developments in this ever-expanding subject. The publications of papers are selected through double peer reviewed to ensure originality, relevance, and readability. The articles published in our journal can be accessed online.
In the workplace, hard skills and soft skills are equally taken into account, especially in this 21st century, where people are required to have ‘global employability skills’ to secure a good job. This study aims to determine the benefits of international mobility programs have on the ability of soft skills, especially in the aspects of communication, social skills and flexibility—as parts of ‘global employability skills’--of students and alumni of a Vocational College within three years from 2017 to 2019. The research method used is by distributing questionnaires Google Form with Likert Scale format from strongly disagree to strongly agree scale 1-5. Research subjects were active students and graduates of Vocational College (Sekolah Vokasi) UGM who had participated in international mobility programs, both incoming and outgoing programs, organized by the OIA SV-UGM, in 2017-2019. The respondents were 60 people. The results showed that the developed soft skills were language and communication skills, interpersonal skills, teamwork, cultural understanding and adaptability and openness. Specifically for alumni, soft skills that are highly developed and helpful in the working world are adaptability and openness (82.9%), cultural understanding (74.3%), language and communication skills (71.4%), ability to work together (65.7%), and interpersonal skills (54.3%).
This document describes a proposed management model for accreditation and quality assurance of the Business Engineering program at the National Polytechnic School of Ecuador. The model is composed of 13 criteria including educational objectives, curriculum, infrastructure, faculty, student management, learning outcomes, student environment, research, and community links. The model aims to evaluate the quality of the Business Engineering program and create an action plan to improve education quality.
Industry Partners’ feedback on the OJT performance of Bachelor of Science in ...IJAEMSJORNAL
This study determined the feedback of trainers/supervisors regarding the respondents’ personal, interpersonal and technical understanding skills in their on-the-job training (OJT) program using descriptive research design. The respondents of the study were 156 BSIT students enrolled in the OJT Program during the 2nd Semester of A.Y. 2018–2019 at Nueva Ecija University of Science Technology, San Isidro Campus. The findings of the study have shown that the students were excellent in numerous personal skills. Likewise, they were very good in most of their technical understanding skills which are hard skills in the field of Information Technology. Still, there were areas in which students’ performance need enhancement. Due to this, the researchers proposed a plan of action as an intervention to improve the program that would later result in the improvement of the students’ performance in their OJT.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the
use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
This document summarizes a research study that investigated students' e-readiness and use of information and communication technologies (ICTs) at higher education institutions affiliated with the Royal Commission in Jubail, Saudi Arabia. A survey was administered to 1032 students across three institutions. Results showed students had a positive judgment of ICTs but their experience did not significantly predict their views. Certain ICT tools like Blackboard, smart devices, and e-bulletin boards received lower usage scores. The study provides insights that can help develop strategies to enhance ICT adoption among students.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail. With a 95% confidence level of a possible sample frame of 669, the study sampled 1032 respondents (15%). Results showed that students’judgement towards ICTs is highly positive, which reflect their e-readiness and willingness to use ICTs, but the analysis showed that the experience with ICTs did not significantly predict students’judgement about ICTs use. It was discovered that the following set of ICTs requires the most attention in the future adoption planning by the Royal Commission for its three affiliate Higher education institutions (HEIs): “Blackboard”, “smart devices”, “e-bulletin boards”, and “e-materials”. This set of ICTs receives the least scores of use and experience responses from study participants.The result of this study provides valuable insights into students’ e-readiness. This information may be used to develop and support factors that enhance strategies for adopting ICTs by students.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail. With a 95% confidence level of a possible sample frame of 669, the study sampled 1032 respondents (15%). Results showed that students’judgement towards ICTs is highly positive, which reflect their e-readiness and willingness to use ICTs, but the analysis showed that the experience with ICTs did not significantly predict students’judgement about ICTs use. It was discovered that the following set of ICTs requires the most attention in the future adoption planning by the Royal Commission for its three affiliate Higher education institutions (HEIs): “Blackboard”, “smart devices”, “e-bulletin boards”, and “e-materials”. This set of ICTs receives the least scores of use and experience responses from study participants.The result of this study provides valuable insights into students’ e-readiness. This information may be used to develop and support factors that enhance strategies for adopting ICTs by students.
This document summarizes a research study on the use of information and communication technology (ICT) as a tool to facilitate teaching and learning of business education in colleges in Nigeria. The study involved an experimental group of 30 students who were taught using ICT tools and a control group of 30 students who were not. Test results showed that the experimental group performed significantly better, indicating that exposure to ICT leads to better academic performance. A low positive correlation was also found between students' test scores and their overall academic achievement, suggesting ICT skills contribute to learning. The researchers concluded ICT is an effective way to enhance students' skills and achievement in business education when integrated into the curriculum.
This document discusses using interpretive structural modeling (ISM) to analyze parameters related to improving service quality in technical education in India. The study identifies relevant enablers and barriers and analyzes the relationships between them. This is done to help policymakers prioritize issues and focus on parameters that can enhance technical education. ISM is employed to categorize the parameters as enablers and barriers and develop a hierarchical structure showing which parameters are drivers or dependent on others. The results provide a framework to guide strategic decision-making and a competitive edge for technical institutions in India.
CTE prepares students for careers through technical training aligned with labor market demands. It provides academic and employability skills for lifelong learning and career success. CTE addresses critical needs like replacing retiring baby boomers and developing a skilled workforce. It boosts the economy through higher incomes and community development. CTE students outperform peers in academics and have higher graduation rates. Florida focuses on 17 in-demand career clusters, 5 of which are among the fastest growing nationally. Broward College partners widely to strengthen CTE opportunities in South Florida.
Applying Educational Technology to Higher Education in Vietnam Opportunities ...ijtsrd
Industry 4.0 is happening at a very fast pace, with many impacts on Vietnamese education, both advantages and disadvantages. Therefore, big programs such as investing in modern infrastructure, information technology and communication training people who are dynamic, independent, creative, capable of integrating well to start their businesses are becoming urgent requirements to develop countries. In particular, training labor force to meet the requirements of development and integration of the society is at the heart of development strategies that every country must pay attention to. Therefore, higher education is more and more focused and improved in Vietnam these days. This paper discusses educational technology that has been applied in Dong Nai Technology University DNTU , which is known as one of prestigious universities in the south of Vietnam. It is expected that innovations in educational technology would facilitate students to develop themselves and make a great contribution of human resources to the society although those innovations have brought opportunities and challenges to Vietnamese universities in general and to DNTU in particular. The authors also propose recommendations to Vietnamese policy makers in terms of higher education. Huynh Nhu Yen Nhi "Applying Educational Technology to Higher Education in Vietnam: Opportunities and Challenges" Published in International Journal of Trend in Scientific Research and Development (ijtsrd), ISSN: 2456-6470, Volume-5 | Issue-2 , February 2021, URL: https://www.ijtsrd.com/papers/ijtsrd38387.pdf Paper Url: https://www.ijtsrd.com/humanities-and-the-arts/education/38387/applying-educational-technology-to-higher-education-in-vietnam-opportunities-and-challenges/huynh-nhu-yen-nhi
The document outlines Minnesota's new career and technical education (CTE) plan under the 2006 Carl D. Perkins Career and Technical Education Act. Key changes include establishing local consortia between secondary schools and colleges to administer CTE programs and funds jointly, developing programs of study that span secondary and postsecondary education, expanding accountability measures, and targeting underserved populations. The new plan aims to strengthen collaboration between secondary and postsecondary institutions and better align CTE programs with workforce needs.
This curriculum vitae outlines Engi Gamal Eldin's educational and professional background. She holds a Master's degree in Development Policy from KDI School of Public Policy and Management in South Korea. Her professional experience includes positions at the Cabinet of Information & Decision Support Center in Egypt, where she conducted research and designed surveys on topics related to higher education, ICT access, and economic indicators. She has received several awards and scholarships for her research work.
Sivakumaran, thillainatarajan hiring agents’ expectations for new teacher por...William Kritsonis
This document summarizes a study that surveyed hiring agents (principals and administrators) about their expectations for new teacher portfolios. The study found:
1) Most hiring agents rated themselves as intermediate technology users and preferred paper portfolios over digital ones.
2) Portfolios are not usually required for teaching applications but hiring agents will review them if provided.
3) The top items hiring agents want in portfolios are resumes, recommendations, work experience, and transcripts - traditional application materials rather than evidence of teaching skills.
4) Hiring agents generally do not see digital portfolios as increasing candidates' chances of getting hired or as an adequate measure of teaching technology ability.
IRJET- Framework for Improving Quality and Ranking of Higher Educational ...IRJET Journal
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CAJ 2020 Leading the Children in Sri Lanka to Right Choice of Education.pdfCINEC Campus
The document discusses challenges in Sri Lanka's tertiary education system. Only around 30,000 out of 300,000 students who pass the A/L exam annually are able to enter state universities. The remaining 150,000 students must pursue costly overseas education or degrees from private institutions. Additionally, graduate unemployment is high. The research aims to develop a mechanism to shift students' demand and enrollment towards academic disciplines with better employment prospects. It investigates factors influencing students' selection of majors and aims to guide them towards fields that will help them succeed in the future job market. The goal is to curb unemployment by steering enrollment away from oversupplied disciplines.
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The article describes a proposed model for assessing the quality of higher distance education based on the technologies of the Information and Communication. This model can be adopted by higher education institutions in order to ensure proper use of Information Technologies and Communication in teaching and learning processes, and strategic processes that support the distance education. This research will use models and success stories from other countries as a basis for generating a preliminary model. Furthermore, this research contains initial reports and results as to justify the contribution of it.
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The article is also available here
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STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the
use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
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STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail. With a 95% confidence level of a possible sample frame of 669, the study sampled 1032 respondents (15%). Results showed that students’judgement towards ICTs is highly positive, which reflect their e-readiness and willingness to use ICTs, but the analysis showed that the experience with ICTs did not significantly predict students’judgement about ICTs use. It was discovered that the following set of ICTs requires the most attention in the future adoption planning by the Royal Commission for its three affiliate Higher education institutions (HEIs): “Blackboard”, “smart devices”, “e-bulletin boards”, and “e-materials”. This set of ICTs receives the least scores of use and experience responses from study participants.The result of this study provides valuable insights into students’ e-readiness. This information may be used to develop and support factors that enhance strategies for adopting ICTs by students.
STUDENTS E-READINESS IN INSTITUTIONS OF THE ROYAL COMMISSION IN JUBAILijait
Information and communication technologies (ICTs) provide a rich integrated educational environment, which capable of changing the lives of students. The purpose of this research paper is to investigating ereadiness of the students in the affiliate Institutions of the Royal Commission in Jubail, and whether their experience in using ICTs influences their judgement towards ICTs, and whether their judgement and experience toward ICTs influence their use of ICTs or not. Survey methodology is facilitated through the use of the questionnaires. Survey domain is a random sampling of studentsin Institutions of the Royal Commission of Jubail. With a 95% confidence level of a possible sample frame of 669, the study sampled 1032 respondents (15%). Results showed that students’judgement towards ICTs is highly positive, which reflect their e-readiness and willingness to use ICTs, but the analysis showed that the experience with ICTs did not significantly predict students’judgement about ICTs use. It was discovered that the following set of ICTs requires the most attention in the future adoption planning by the Royal Commission for its three affiliate Higher education institutions (HEIs): “Blackboard”, “smart devices”, “e-bulletin boards”, and “e-materials”. This set of ICTs receives the least scores of use and experience responses from study participants.The result of this study provides valuable insights into students’ e-readiness. This information may be used to develop and support factors that enhance strategies for adopting ICTs by students.
This study aimed to identify the economic and social returns achieved by graduates of Arab Open University in Jordan from 2012-2014. A questionnaire was sent to 251 graduates to identify if and how their study at AOU led to economic gains like getting a job, higher salary, ability to purchase assets, or social gains like taking on leadership roles.
The results showed a wide range of reported economic returns, with over 30% of graduates saying they got a job due to AOU and over 45% saying they received a higher salary. Social returns were also identified, though to a lesser degree. There were no significant differences found in economic or social returns based on gender or area of study. This suggests AOU has been largely successful in
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American Journal of Multidisciplinary Research and Development is indexed, refereed and peer-reviewed journal, which is designed to publish research articles.
The notion of digital literacy has become the trend in any field, including this research. This research aimed to find the level of digital literacy and adequate and inadequate domains in each pre-service teachers of English education digital literacy group. Quantitative research with digital competence framework or DCF then adjusted and validated through the expert judgment by Aiken V as the main questionnaire occurred to measure the level of digital literacy. Indonesia and Thailand pre-service teacher in various universities participated in this research. The research found that: i) The most level of digital literacy whether in Indonesia and Thailand, the pre-service teacher has an intermediate level followed by basic and advanced and ii) The researcher claims ‘information’ as an inadequate domain and ‘implement tech to learning’ as the adequate domain in each level of digital literacy. Further research is needed to examine effectiveness of project-based learning, problem-based learning, and case study in enhancing digital literacy through qualitative and quantitative research.
THE OPPORTUNITIES AND CHALLENGES OF LEARNING ONLINE DURING THE PANDEMIC: THAI...ijejournal
This paper investigates students' online learning experience during COVID-19, specifically aiming to
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research consolidates students ’opinions toward online learning, their ease in adapting to the new learning
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A comparative analysis of e readiness assessment in nigerianAlexander Decker
This document summarizes a study that investigated the impact of e-readiness on educational development among undergraduate students at four private universities in Nigeria. The study used questionnaires to assess e-readiness levels and their relationship to educational development. Results showed deficiencies in computer and internet infrastructure at the universities, negatively impacting students' education. Gender was also found to significantly affect internet accessibility. The study recommends improving infrastructure through increased investment and promoting gender balance to enhance e-readiness and educational development in Nigerian private universities.
INFORMATION AND COMMUNICATION TECHNOLOGY SKILLS' SUFFICIENCY OF EGYPTIAN ACCO...ijait
This study aims at evaluating the sufficiency of ICT skills of fresh accounting graduates by soliciting the
opinion of senior accounting professionals. A questionnaire used as the data collection method, and
descriptive statistics used for analysis. The result of this research was surprisingly, as the level of the
accounting graduates rated to be above average and they are very competent for current accounting
profession in Egypt. The research revealed that any fresh graduate should be literate with Internet, word
processing software, spreadsheet software, e-mail, commercial accounting software, and database
management software. The research has several practical implications as well as a genuine value, as it
provides current set of ICT skills tools needed by accounting profession in Egypt. Also, it calls accounting
higher education institutions worldwide to keep investigating the requirements of the profession in order to
produce graduates who are competent and up to market challenges.
INFORMATION AND COMMUNICATION TECHNOLOGY SKILLS ' SUFFICIENCY OF EGYPTIAN ...ijait
his study aims at evaluating the sufficiency of IC
T skills of fresh accounting graduates by soliciting the opinion of senior accounting professionals. A questionnaire used as the data collection method, and descriptive statistics used for analysis. The resul
t of this research was surprisingly, as the level of the accounting graduates rated to be above average and they are very competent for current accounting
profession in Egypt. The research revealed that any
fresh graduate should be literate with Internet,word
processing software, spreadsheet software, e-mail,
commercial accounting software, and database
management software. The research has several pract
ical implications as well as a genuine value, as it
provides current set of ICT skills tools needed by
accounting profession in Egypt.
HIGHER EDUCATION FACULTY STAFF EREADINESS IN INSTITUTIONS OF THE ROYAL COMMIS...ijait
Critical analysis of technological skills deemed extremely important in the evaluation of faculty staff e- readiness. Research aims at assessing e-readiness of faculty staff in the affiliate institutions of the Royal Commission in Jubail, and to investigate whether their experience in using ICTs influences
their judgement about using ICTs or not. Survey methodology facilitated through the use of questionnaires collected from 146 respondents. Analysis revealed that faculty staff judgement about using ICTs, their e- readiness and willingness to using ICTs are highly positive. Moreover, their experience in using ICTs did not significantly predict their judgement about ICTs. The result of this study provides valuable insights as it will enable policy-makers to prioritize interventions needed for
transforming the Institutions of the Royal Commission in Jubail into an e-ready entity favourably placed to benefit from digital opportunities, as well as to develop and support factors that enhance strategies for adopting ICTs effectively.
Pioneering Online Assessment Solutions: Empirical Experiences from Educationa...IJITE
The emergence of E-learning has shaped the university's new pedagogical, environment to guarantee business continuity in worse pandemics. Assessment is an end process of learning however, measuring it to globally accepted standards is still a nightmare in universities. It is not clear whether the assessment spells out the tasks posed to learners? illustrate an observable demonstration of the learners’ ability? or have a detailed scoring criterion? no wonder stake holders still doubt assessment online. The research examined qualitative literature regarding the innovative strategies for online educational assessment sustainable and scalable. To gather empirical qualitative data on this subject, a systematic review of literature was undertaken. The study responded to one major research question. “What are the experiences of educational practitioners reported in empirical qualitative research studies pertaining innovative strategies for online educational assessment?” We conducted a qualitative review of the scientific literature published between 2010 and 2022 using the PRISMA framework, thematic analysis was employed to generate themes and patterns. Education databases, like ERIC were used for the article search. Search phrases utilized for this systematic review included “Strategies for online assessment” and “Assessment of E-learning.” 16 articles were included in the analysis for this study. findings point to the Asynchronous Online Discussion, E-portfolios, Distance Project based assessment, Online proctored Exams, Online non-proctored exams as sustainable strategies. The study demonstrates a potential solution to online assessment in universities and restores confidence among educational partners and funders.
Pioneering Online Assessment Solutions: Empirical Experiences from Educationa...IJITE
The emergence of E-learning has shaped the university's new pedagogical, environment to guarantee
business continuity in worse pandemics. Assessment is an end process of learning however, measuring it to
globally accepted standards is still a nightmare in universities. It is not clear whether the assessment spells
out the tasks posed to learners? illustrate an observable demonstration of the learners’ ability? or have a
detailed scoring criterion? no wonder stake holders still doubt assessment online. The research examined
qualitative literature regarding the innovative strategies for online educational assessment sustainable and
scalable. To gather empirical qualitative data on this subject, a systematic review of literature was
undertaken. The study responded to one major research question. “What are the experiences of
educational practitioners reported in empirical qualitative research studies pertaining innovative
strategies for online educational assessment?” We conducted a qualitative review of the scientific
literature published between 2010 and 2022 using the PRISMA framework, thematic analysis was
employed to generate themes and patterns. Education databases, like ERIC were used for the article
search. Search phrases utilized for this systematic review included “Strategies for online assessment” and
“Assessment of E-learning.” 16 articles were included in the analysis for this study. findings point to the
Asynchronous Online Discussion, E-portfolios, Distance Project based assessment, Online proctored
Exams, Online non-proctored exams as sustainable strategies. The study demonstrates a potential solution
to online assessment in universities and restores confidence among educational partners and funders.
REASSESSMENT OF THE ADOPTION AND INTERGRATION OF ICTs TO ENHANCE TEACHING AND...paperpublications3
Abstracts: This research was a reassessment of the level at which one of Kenyan universities have reached in the adoption and integration of Information Communication Technology in their academic programs to enhance teaching and learning practices. The main purpose of this was to investigate the progress in this area since 2009 when I conducted a related research in Moi University in Kenya. It is important to note that this research started by assessing the basics of ICTs adoption in 2009 which included ICT infrastructure, ICT hardware, software & information system, human resource and ICT Security which is always the initiation stage. ICT strategies and ICT plans should be continuously evaluated to align with institutional visions and missions in order to achieve effective use of ICT in their academic programs in preparation for the future human resource in various fields where they will be required to work. This study adopted Descriptive research design as a framework that guided the entire research process. The study was informed greatly by the theory of Marcus theoretical model of adoption and Continuum approach model. The data was collected through observation, the use of questionnaires and interviews. The data collected was analyzed qualitatively and quantitatively. The findings of this study acts as an ICT needs analysis and it will enable the university and other similar universities in East Africa to enhance acquisition, adoption and integration of ICTs in their academic programs.
IMPROVING USER EXPERIENCE WITH ONLINE LEARNING USING ANALYTICAL COMPARASIONS ...IJCI JOURNAL
The growing new market for online-learning has been marked by increased technology development in
virtual reality and influenced by emotional intelligence. Thegrowing interest in new technology research and
implementation has further been exacerbated by the development of new challenges that force educational
institutions to close globally. Online-learning has proven its success throughout the past years on many
different aspects and situations. However, as applies to Qatar, there is a paucity of studies that have
examined the user experience with online-learning between instructor and students. So this paper aims to
focus improving user experience with online-learning using analytical comparisons between instructor and
students. In the light of limited studies on the topic, there was a need to undertake this review and explore
the topic in efforts to create new insights on user experience with online- learning in Qatar, while
exploring their process efficiency. As such, this study adds to the extant literature updated information on
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Graduate students' attitude towards e learning a study case at imam universityDr. Ahmed Farag
In the past few years, a new wave of many technologies, particularly the Internet has emerged with the potential to further enhance the teaching and learning environment in higher education. Many studies in the recent years have shown that E-learning use in the classrooms has increased over the past years. However, the process of E-learning and its applications is limited in the Kingdom of Saudi Arabia. Through this empirical study, a limited research was initiated to track the perceptions of the students toward the E-learning. The results indicate an overall positive attitude towards the E-learning
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Addressing Academic Integrity In Education And InnovationJessica Thompson
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Assessing Criteria that Matter to Students' Satisfaction in Private Higher Education
1. International Journal of Advanced Information Technology (IJAIT) Vol. 8, No.4/5, October 2018
DOI : 10.5121/ijait.2018.8501 1
ASSESSING CRITERIA THAT MATTER TO
STUDENTS’ SATISFACTION IN PRIVATE HIGHER
EDUCATION
Rasha Abd El Aziz, Hend Abd El Halim
Business Information Systems Department, College of Management and Technology,
Arab Academy for Science and Technology and Maritime Transport, Alexandria, Egypt.
ABSTRACT
Egypt is one of the major countries in the region, especially with its high population. The large number of
students per class and the shrinking budgets has highlighted the role of private sector universities; as it can
serve a great number of students while maintaining the low number of students per class due. Although
literature is rich with studies regarding higher education (HE) universities, key criteria to
students’satisfaction in the Egyptian context; especially in private HEstill need to be investigated in order
to assess their impact on students’ overall satisfaction.
Accordingly, the research inquires on the main criteria that affect students’ overall satisfaction with
regards to the staff value, educational e-services and knowledge at a college in a private university in
Egypt; as it offers a variety of e-educational services, which makes it a suitable vehicle for the study at
hand. The surveyed college, has 1701 enrolled students, where 200 structured questionnaires were
randomly distributed over students, with 103 questionnaires returned and considered valid. Data was
statistically analysed and hypotheses were tested using chi-square, correlation, and regression tests.
Finally, the research findings confirm a positive relation between staff, educational e-services, and
knowledge values together with students’ satisfaction. Hen conclusions were drawn and, recommendations
were made to decision makers highlighting the importance of these criteria in particular, and the need to
be given more attention.
KEYWORD
Educational e-services; students’ satisfaction, private universities, higher education
1. INTRODUCTION
The ways services are delivered to customers have changed, and automated applications were
noticeable due to the penetration of technology and computers in many different sectors including
education [1].The environment of HE is developing due to a number of criteria such as rising
costs, crowded classrooms and shrinking budgets has highlighted the need for providing
satisfactory educational services to HE students [2].
Egypt in particular has a great potential to expand in e-learning activities due to its high
population, which exceeds 84 million [3]. The Egyptian HE sector includes 17 public universities
2. International Journal of Advanced Information Technology (IJAIT) Vol. 8, No.4/5, October 2018
2
with 14, 31,469 enrolled students and 19 private universities, with 71,715 enrolled students located
in major cities [4]. It was noticed that parents choose private higher education in an attempt to
avoid HE problems associated with the public sector [2].
Therefore, the main subject of the research paper is to assess the impact of staff, educational e-
services, and knowledge values on students’ satisfaction. This calls for the following research
question:
• What are the main criteria that affect students’ satisfaction with regards to the values provided
in Egyptian private universities?
2. LITERATURE REVIEW
The level of satisfaction had got considerable attentions in public as well as in private sector [5].
Learning institutions in Egypt have recognised the significance of investing in technology in order
to address criteria such as controlling costs, attracting students and fulfilling customers’ needs like
most service providers worldwide [6].
Therefore, in order to promote e-learning in Egypt, it is required to understand the main criteria
that affect students’ overall satisfaction [2].Literature has investigated the main criteria required
for customer satisfaction in terms of various emotions, behaviors, and features of the service
experience related to satisfaction. However, the majority of studies were conducted in the West,
with few conducted in developing countries[7] [8].
In 2017, a study conducted in Ethiopoa [9] revealed that although the majority of undergraduate
students are satisfied with the service offered by the university, yet the number of dissatisfied
students were not insignificant. The key factors to satisfaction was found to be the gender, student-
staff interaction, student support, and facility supervision. In the same year, an investigation was
conducted to measure students’ satisfaction with educational services delivered by the two
countries’ universities. The study recommended that Iraqi universities should give more role to
students’ satisfaction in order to improve students’ satisfaction level [10]. Students’ satisfaction
has also been proven as an important aspect in the research conducted in Croatia, where the
relationship between satisfaction and behavioural intentions of students was examined. A
significant direct and positive relationship was proven making it useful for decision makers to
attract, educate, and retain STEM (science, technology, engineering, and mathematics) and IC
(information-communication) students.
A study in USA found that faculty, academic staff, and classes are the main criteria that affect
students’ satisfaction [11]. Another study also conducted in USA revealed that there are significant
relationships between service performance and student satisfaction that will aid institutions to
predict and measure student satisfaction and retention [12].In Pakistan, a study revealed that
teachers’ expertise, courses offered, learning environment and classroom facilities are the main
criteria that affect the student satisfaction with the quality of education offered by different private
and public sector universities [13]. A study conducted in Athens, Greece identified five different
criteria as the criteria for students’ satisfaction; namely program study, academic staff, equipment,
administrative services, and image [14].
3. International Journal of Advanced Information Technology (IJAIT) Vol. 8, No.4/5, October 2018
3
A master thesis conducted in Sweden found that students were satisfied with the university, despite
a negative service quality-gap. It also found that service quality only affected customer satisfaction
to a small degree, but found a positive relation between the impact of positive news and the level
of satisfaction amongst the students [15]. In Indonesia, a study proved that some factors must be
prioritized such as the ability to respond effectively to solve the problems, fairness in providing
assistance and attention of the government to higher education [16]. On the other hand, an
investigation conducted in India, showed that only four of factors (collective learning, satisfaction,
collaborative communication, and time) are considered important to students [17].
3. RESEARCH METHODOLOGY
Based on the literature review that proves that private universities have a potential to satisfy
students [18]; especially in countries with high population such as Egypt [1] [19] [20], this paper
testswhether students are satisfied with the current educational services provided at one of the
major private universities in Egypt [4].
The population of interest for this study is the private higher education students studying Business
Administration, regardless of their major, in Alexandria, Egypt. Alexandria is the second-largest
city and is the country’s largest seaport in Egypt, in terms of importance and population size [19].
The surveyed college, namely the College of Management and Technology, has 1701 enrolled
students. The sampling technique used is simple random sampling. Based on confidence level 95%
and confidence interval ±10, the sample size calculated is 91 students [20].
A structured questionnaire was designed and distributed over 200 student respondents. Data
collected was statistically analysed using SPSS, chi-square, correlation, and regression tests were
conducted.In order to investigate the research framework, a set of hypotheses have been devised as
shown below:
H1There is no significant difference between staff value and students’ overall satisfaction.
H2 There is no significant difference between educational e-services value and students’ overall
satisfaction.
H3There is no significant difference between knowledge and skills value and students’ overall
satisfaction.
4. DATA COLLECTION
Questionnaires were designed in English and translated into Arabic. The translation of the
questionnaire form was conducted by a certified translation office in Egypt in order to ensure the
validity of the translated version of the instrument used. Questionnaire forms were distributed in
both languages, according to respondents’ preferences. The questionnaire included four variables
distributed among 15 Likert scale questions, where a response of 1 means ‘totally agree’, a
response of 2 means ‘agree’, 3 means ‘neutral’, 4 means ‘disagree’, and a response of 5 means
‘totally disagree’. 200 questionnaire forms were randomly distributed over HE students at the
surveyed university. A total of 103 valid questionnaires were returned. A summary of the
questionnaire form and variables relationships presented in Table 1.
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Table 1 Questionnaire and varibles relationships summary
5. DATA ANALYSIS
As illustrated in Table 1, the questionnaire contained 15statementsinvestigating students’ view of
staff value, educational e-services value, knowledge and skills value, and students’ overall
satisfaction.In order to analyze the questionnaire data, statistical analysis was done using the
Statistical Package for Social Science (SPSS) software. Frequencies were used to describe the
results. Reliability Analysis – Cronbach Alpha was conducted in order toensure the reliabilityof
the study variables. Chi-square, correlation, and regression tests were used to illustrate the
existence of association between variables.
5.1 DESCRIPTIVE ANALYSIS – FREQUENCIES
• Most of the surveyed students (79.6%) are satisfied with 13.6 % neutral and only 6.8%
dissatisfied.
• 63% of investigated feel that the received service is convenient to their expectations. 26.2 % are
not able to decide, while 10.7% feel that the received service is not convenient.
• The gained knowledge and skills is satisfying for 68.9% of the surveyed students. The neutral
view studentsreached 23% of the investigated students. The not satisfied students are 7.8 % of the
investigated students.
• The gained knowledge and skills is satisfying for 68.9% of the surveyed students. The neutral
view studentsreached 23% of the investigated students. The not satisfied students are 7.8 % of the
investigated students.
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• Staff members are knowledgeable and skilled based on 70.6% of the investigated students.
21.6% of the investigated students have a neutral view toward the same issue. Based on 7.9% of
the investigated students’ staff are not knowledgeable and skilled.
• Program is exciting and enjoyable: 61.8% of the investigated students agreed that the program
is exciting and enjoyable. The students with a neutral view perform 25.5%. The program is not
exciting and not enjoyable based on 12.8% of the investigated students.
• E-services are(useful, easy to use, andresponsive): 65%, 66 %,and 62.7% of the investigated
students decided that e-services are useful, easy to use, andresponsive with respect to the order.
The students with contradicting view reached 7.8%, 8.7%, and 7.8%, respectively. Neutral view
students’ perform 27.2%, 25.2%,and 29.4%in sequence.
• 71.8% of the surveyed students would encourage potential students to join the academy. The
neutral view extended to 15.5%, and 12.7% would not encourage potential students to join the
academy.
• 60.2% of the surveyedstudents would encourage potential students to join the same department,
24.3% are neutral, and 15.5% would not. 50.5% of the investigatedstudent agreed that their
departments prepared them to the job market, 33% have a neutral view, while 16.5% decided that
their departments have not prepared them to the job market.
• 73% of the investigated students believe that senior staff is helpful, 72.8% believe the same
regarding junior staff. On contrast, senior staff are regarded as not helpful based on 9.7% of the
investigated students, and junior staff are seen not helpful according to 7.7%. The students who
have a neutral view toward senior and junior staffs were 16.5% and 19.4% respectively.
• 69.3 % believe that e-services are satisfactory, while 6.9% do not, leaving 23.8% neutral. 35%
think that they have made the right choice by joining this department, 24% are neutral and only
11.7% think that they not taken the right choice by joining this department.
• 68.9% agree that they gained knowledge and skills, 23.3% are neutral, and only 7.8% disagree.
• 61.8% believe that the program is exciting and enjoyable, 12.7% believe it is not, and 25.5%
has a neutral view toward their studying program
• Over half of the investigated students (50.5%)agree that their department has prepared them to
the job market, 33% has a neutral view of point, and 16.5% disagree.
5.2 HYPOTHESIS TESTING
The Cronbach's alpha is computed for testing reliability, where the value is 0.925, which exceeds
0.8; which is an acceptable level for reliability and illustrates a highly consistent and uniform study
measures.In order to understand and determine the main criteria that affect the students’
satisfaction, a number of hypotheses were devised and tested as shown below:
H1 There is no significant difference between staff value and students’ overall satisfaction.
• A significant relation between staff value and students’ overall satisfaction is illustrated as
shown from the chi-square values below in Table 2 and as illustrated in Table 3, variables 1, 2, and
12 have astrong positive correlation with variables4, 5, and 6.
• This enables rejecting the null hypothesis, and amplifies the importance of understanding the
impact of staff value on the students’ overall satisfaction.
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Table 2 Chi-Square – Staff value and Students’ satisfaction
Table 3 Correlations – Staff value and Students’ satisfaction
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Table 4 Model Summaryb
– Staff value and Students’ satisfaction
a. Predictors: (Constant), Variable 6, Variable 5, Variable 4
b. Dependent Variable: Students’ overall Satisfaction
Table 5 ANOVAb
– Staff value and Students’ satisfaction
a. Predictors: (Constant), Variable 6, Variable 5, Variable 4
b. Dependent Variable: Students’ overall Satisfaction
Table 6 Coefficientsa
– Staff value and Students’ satisfaction
a. Dependent Variable: Students’ overall Satisfaction
Tables 4, 5, and 6 show the regression analysis results for the research model, where it was found
that there is a significant positive impact of variables4, 5 and 6; their P-values are 0.004, 0.010,
and 0.001 respectively, ,which are less than 0.05. Also, the standardized estimates show that the
research variables could be ranked according to their importance to students’ satisfaction as
variable 4, variable 5, and variable 6, as standardized coefficients are 0.286, 0.241, and 0.306
respectively. Therefore, this hypothesis is fully supported, suggesting a significant difference in
variable 4, variable 5, and variable 6 with regards to students’ satisfaction.In addition, it could be
noticed that R-Squared is 0.449, which means the model explains 45% of the variation in
students’ satisfaction through the staff value.
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H2 There is no significant difference between educational e-services value and students’
overall satisfaction.
The relation between educational e-services value and students’ overall satisfaction is significant
as shown from the chi-square values below in Table 7 and as illustrated in Table 8, variables1, 2,
and 12 have a strong positive correlation with variables8, 9, 10, and 14. These results allow us to
reject the null hypothesis, which highlights the impact of educational e-services value on the
students’ overall satisfaction.
Table 7 Chi-Square –educational e-services value and students’ satisfaction
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Table 8 Correlations –educational e-services value and students’ satisfaction
Table 9 Model Summaryb
– Educational e-services value and Students’ satisfaction
a. Predictors: (Constant), Variable 11, Variable.9, Variable 10, Variable 8
b. Dependent Variable: Students’ overall Satisfaction
Table 10 ANOVAb
– Educational e-services value and Students’ satisfaction
a. Predictors: (Constant), Variable 11, Variable.9, Variable 10, Variable 8
b. Dependent Variable: Students’ overall Satisfaction
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Table 11 Coeficients –– Educational E-services value and students satisfaction
a. Dependent Variable: Students’ overall Satisfaction
Tables 9,10, 11 show the regression analysis results for the research model, where it was found
that there is a significant positive impact of variables8, 9, 10 and 11; their P-values are 0.003,
0.002, 0.002, and 0.003 respectively, ,which are less than 0.05. Also, the standardized estimates
show that the research variables could be ranked according to their importance to students’
satisfaction as variables8, 9, 10, and 11, as standardized coefficients are 0.252, 0.268, 0.258, and
0.232 respectively. Therefore, this hypothesis is fully supported, suggesting a significant
difference in variables 8, 9, 10, and 11 with regards to students’ satisfaction. Additionally, it could
be noticed that R-Squared is 0.603, which means the model explains 60% of the variation in
students’ satisfaction through educational e-services value.
H3 There is no significant difference between knowledge and skills value and students’
overall satisfaction.
The relation between educational e-services value and students’ overall satisfaction is significant
as shown from the chi-square values below in Table 12 and as illustrated in Table 13. Variables 1,
2, and 12 are positively correlated to variable 3, variable 7, and variable 15. As a consequence the
null hypothesis is rejected. This highlights the importance of the knowledge value as a major factor
that affects students’ overall satisfaction.
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Table 12 Chi-Square knowledge and skills value and students’ overall satisfaction
Table 13 Correlations : knowledge and skills value and students’ overall satisfaction
Table 14 Model SummaryB
– knowledge and skills value and Students’ satisfaction
a. Predictors: (Constant), Variable 15, Variable.7, Variable 3, Variable 14
b. Dependent Variable: Students’ overall Satisfaction
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Table 15 ANOVAB
– knowledge and skills value and Students’ satisfaction
a. Predictors: (Constant), Variables15, Variables7, Variables 3, Variables 14
b. Dependent Variable: Students’ overall Satisfaction
Table 16 Coefficients knowledge and skilla value and students satisfaction
a. Dependent Variable: Students’ overall Satisfaction
Tables 14,15, and 16 show the regression analysis results for the research model. P-values for
variables 3, 7, 14, and 15 are 0.000, 0.017, 0.119, and 0.184 respectively, with variables 3 and 7
being less than 0.05, and thus are proven to have a significant positive impact. The standardized
estimates show the research variables (3, 7, 14, and 15) ranking according to their importance to
students’ satisfaction; where their standardized coefficients are 0.462, 0.189, 0.160, and 0.134
respectively. Therefore, this hypothesis is partially supported, suggesting a significant difference
in variable 3, and 7 with regards to students’ satisfaction. Moreover, it could be noticed that R-
Squared is 0.537, which means the model explains 54% of the variation in students’ satisfaction
through the knowledge and skillsvalue.
6. CONCLUSION
The paper at hand seeks to identify key criteria to students’ satisfaction in the digital era;
especially in private higher education in order to assess their impact on students’ overall
satisfaction.Thus, this research is concerned with the assessment of the educational e-services at a
representative private university in Egypt. The study outcomes of the research analysis conducted
and hypotheses tested using chi-square, correlations, and regression analysisprove significant
differences which confirms the positive relation between staff, educational e-services, and
knowledge values together with students’ satisfaction.
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This in turn supports previous literature [5][6] [7] [8] [9] [10] [11] [12] [13] [14] [15] [16] [17],
and shows that these criteria need to be given more attention. Any investment or planned
improvement in staff value, educational e-services, and knowledge and skills value is expected to
have a positive impact on the overall students’satisfactionlevel. This does not only apply to the
three main variables that were tested; but rather to all subset variables (questionnaire
items/statements).
Finally, the research investigation provides decision makers in higher education in general, and
private universities in particular with a clear guide that enables them to enhance students’ overall
satisfaction by realizing and paying more attention to criteria that have the highest influence from
students’ perspective.
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AUTHORS
Prof. Dr. RashaAbd El Aziz is a Professor and the Head of Business Information Systems Department at
the College of Management and Technology, Arab Academy for Science and Technology, Egypt. She has
been awarded her PhD in 2009, the University of the West of England, Bristol, UK. She is a SAP Certified
Business Associate. Her current teaching is mainly in the Business Information Systems field. She has
published extensively (over 60 publications), a book, academic journal articles and conference papers. She
has successfully supervised 7 PhD theses in UK & Egypt, and 12 Master theses. She currently supervises
theses both in UK and Egypt. She participates in charity work with a number of social responsibility
teaching and research activities. She is a member in the editorial board of IJEF - Inderscience, IBIMA and
ABRM. She isalso a reviewer to a number of specialised International conferences and academic journals
at well-known publishers, such as Emerald, ElSevier and Inderscience.
Dr. HendAbd El Halim is an Assistant Professor at the Business Information Systems Department, and
the Head of Quality Assurance Unit at the College of Management and Technology, Arab Academy for
Science, Technology and Maritime Transport, Egypt. In 2013, she was awarded her PhD Degree from
Bolton Business School, University of Bolton, UK. Her teaching courses include Management Information
Systems, Decision Support Systems, Systems Analysis and Design, Software Engineering, and Information
Systems Project Management. Her research interests include E-business strategies, Quality in Higher
Education, Project Management, and Software Engineering. She has participated in research-related events
and activities; she is a reviewer for academic papers, and is a member of the conference committee at the
ABRM-AASTMT 2nd International Academic Conference 2017. She is also active in social responsibility
activities.