Service Mechanical Engineer
                                                                         Ashraf Elmalak,Eng.
                                                                           201-3220 Boul.Cartier O
                                                                                 Laval,QC,Canada
                                                                                          H7v 1J7
                                                                                   (514) 880-6008
                                                                       ashrafelmalak@hotmail.com

Professional Skills

Many years of professional experience in Inspection coordination with competencies in the
following specific areas:
⇒ Service Mechanical Engineer Manager;
⇒Automotive Service Engineer;
⇒ Knowledge of AutoCAD 2D, 3D and Solid Work.
⇒ Technical design and troubleshooting at various organizational levels;
⇒ Define and diagnose by troubleshooting and investigation of mechanical failures or
   unexpected maintenance problems;
⇒ NDT technician with certification in Liquid Penetrate levels 1 & 2
⇒ Understand the theory of exhaust emission and fuel consumption tests on variety of engines;
⇒ Knowledge in vehicle chassis and engine dynamometer exhaust emission testing;
⇒ Proficient in handling improvement opportunities and manage necessary actions to improve
   process and product engineering hands-on-skills;
⇒ Schedule the co-ordination of machine/processing priorities;
⇒ Competent in SAP application and navigation;
⇒ Fast paced manufacturing;
⇒ Training employees and team members;
⇒ Manage and supervise technical work groups;
⇒ Bilingual English and French.


Education

B.SC. Engineering equivalent – OIQ                        2007
Concordia University – Montreal, Canada

B.SC. In Mechanical Engineering                           1998
Faculty of Engineering – Helwan University

Diploma in Industrial Technology                          1993
Industrial Technical Institute, Helwan institute
Professional Affiliations

Δ Member in the Order of Engineers at Québec, Canada,(OIQ).
Δ Member of (CINDE) Canadian Institute for NDT, Canada.
Δ Member of CPA Montréal, Canada (le comite paritaire Des services Automobiles)




Professional experience
Service Manager                                                           2011-2012
Auto. Mechanic Expert INC.

A 'hands on' management style prepared to incorporate the workshop control function within
the role, lead from the front and cover all non-productive roles where necessary.
Define and diagnose vehicle’s malfunction;
Troubleshooting capabilities;
Repair vehicles;


Control Room Technician Engineer                                    Oct.2010-Mar.2011
Dongara Pellet Plant (Environment)

Responsible for Process Monitoring via SCADA;
 Maximize both uptime and productivity by anticipating and identifying issues via the process;
Record and present in summary report form downtime events and causes;
Perform preliminary analysis and assist in the identification and resolution of root cause;
Maintain production log and effectively communicate production issues to senior management;
Knowledgeable in SCADA and Management plus programs.


Service Technician                                                           2006-2010
Auto Prix
Kia Montreal
MAZDA DE LAVAL
SUBARU DE LAVAL

Provide the highest levels of customer service satisfaction.
Manage the service operations, setting high standards across the dealership.
Comply with processes and standards set for customer service.
Ensure any customer issues are handled sensitively, promptly and escalated where necessary
A 'hands on' management style prepared to incorporate the workshop control function within
the role, lead from the front and cover all non-productive roles where necessary.
Define and diagnose vehicle’s malfunction;
Troubleshooting capabilities;
Repair vehicles;
Identify and Implement Root-Cause-Analysis and corrective actions.
Fleet Service Engineer Manager                                                   2001-2005
EVA Pharmaceutical and Cosmetics Manufacturing Company

Managing the various administrative, technical and operational aspects of the commercial
vehicle fleet.
Manage the commercial fleet maintenance practices and the fleet renewal process including
vehicle configuration and specifications.
Perform Reviews and Provide Technical Support.
Comprised of highway tractors, industrial vehicles, medium and light duty trucks.
Mange the purchasing vehicles spare parts


Inspection Mechanical Engineer                                                    2001-2005
Ministry of Justice

Evaluate mechanical machines products for manufacture defects;
Verify all stamped documents according to the specifications;
Simulate and analyze the origin and causes of mechanical defects and malfunctions in various
  types of machinery and vehicles;
Evaluate the vehicle chassis or engine dynamometer exhaust emission testing;
Write technical reports to be able to testify before the court in certain disputed cases;
Understand the navigation and application of SAP.



Automotive Mechanical Engineer                                                      1999-2001
Ministry of Defense

Responsible for passenger vehicles and trucks in workshop;
Manage and supervise workshop team groups;
Set-up and Implement programs for Auto suppliers;
Manage the workflow of vehicles spare parts.


Maintenance Engineer (engineer in training)                                         1998-1999
Automotive Engineering Company (SMG)

Resolve technical issues;
Follow safety practices applicable to the shop floor;
Schedule the co-ordination and interaction of machine, processing priorities;
 Manage Quality System and daily operations.
Certifications

- Liquid Penetrate Level 1&2 (NDT)
    CINDE, Hamilton, ON, Canada

- Management and Economics (ENGR301)
   University of Concordia, QC, Canada

- Passenger Vehicle Maintenance
   Hyundai, Egypt

- Vehicle Spare Parts Workflow and Control
   Hyundai, Egypt

- PC Programming of Spare Parts
   Hella KGaA Hueck, Germany



Linguistic Skills

English: Command of written and spoken
French: Business Conversational
Arabic: Command of written and spoken


Computing Expertise

Microsoft Office; Outlook; Internet; Auto CAD 2D & 3D;Solid Work; SCADA; SAP; NDT (LP)

Ashraf El Malak(Fleet Service Manager)

  • 1.
    Service Mechanical Engineer Ashraf Elmalak,Eng. 201-3220 Boul.Cartier O Laval,QC,Canada H7v 1J7 (514) 880-6008 ashrafelmalak@hotmail.com Professional Skills Many years of professional experience in Inspection coordination with competencies in the following specific areas: ⇒ Service Mechanical Engineer Manager; ⇒Automotive Service Engineer; ⇒ Knowledge of AutoCAD 2D, 3D and Solid Work. ⇒ Technical design and troubleshooting at various organizational levels; ⇒ Define and diagnose by troubleshooting and investigation of mechanical failures or unexpected maintenance problems; ⇒ NDT technician with certification in Liquid Penetrate levels 1 & 2 ⇒ Understand the theory of exhaust emission and fuel consumption tests on variety of engines; ⇒ Knowledge in vehicle chassis and engine dynamometer exhaust emission testing; ⇒ Proficient in handling improvement opportunities and manage necessary actions to improve process and product engineering hands-on-skills; ⇒ Schedule the co-ordination of machine/processing priorities; ⇒ Competent in SAP application and navigation; ⇒ Fast paced manufacturing; ⇒ Training employees and team members; ⇒ Manage and supervise technical work groups; ⇒ Bilingual English and French. Education B.SC. Engineering equivalent – OIQ 2007 Concordia University – Montreal, Canada B.SC. In Mechanical Engineering 1998 Faculty of Engineering – Helwan University Diploma in Industrial Technology 1993 Industrial Technical Institute, Helwan institute
  • 2.
    Professional Affiliations Δ Memberin the Order of Engineers at Québec, Canada,(OIQ). Δ Member of (CINDE) Canadian Institute for NDT, Canada. Δ Member of CPA Montréal, Canada (le comite paritaire Des services Automobiles) Professional experience Service Manager 2011-2012 Auto. Mechanic Expert INC. A 'hands on' management style prepared to incorporate the workshop control function within the role, lead from the front and cover all non-productive roles where necessary. Define and diagnose vehicle’s malfunction; Troubleshooting capabilities; Repair vehicles; Control Room Technician Engineer Oct.2010-Mar.2011 Dongara Pellet Plant (Environment) Responsible for Process Monitoring via SCADA;  Maximize both uptime and productivity by anticipating and identifying issues via the process; Record and present in summary report form downtime events and causes; Perform preliminary analysis and assist in the identification and resolution of root cause; Maintain production log and effectively communicate production issues to senior management; Knowledgeable in SCADA and Management plus programs. Service Technician 2006-2010 Auto Prix Kia Montreal MAZDA DE LAVAL SUBARU DE LAVAL Provide the highest levels of customer service satisfaction. Manage the service operations, setting high standards across the dealership. Comply with processes and standards set for customer service. Ensure any customer issues are handled sensitively, promptly and escalated where necessary A 'hands on' management style prepared to incorporate the workshop control function within the role, lead from the front and cover all non-productive roles where necessary. Define and diagnose vehicle’s malfunction; Troubleshooting capabilities; Repair vehicles; Identify and Implement Root-Cause-Analysis and corrective actions.
  • 3.
    Fleet Service EngineerManager 2001-2005 EVA Pharmaceutical and Cosmetics Manufacturing Company Managing the various administrative, technical and operational aspects of the commercial vehicle fleet. Manage the commercial fleet maintenance practices and the fleet renewal process including vehicle configuration and specifications. Perform Reviews and Provide Technical Support. Comprised of highway tractors, industrial vehicles, medium and light duty trucks. Mange the purchasing vehicles spare parts Inspection Mechanical Engineer 2001-2005 Ministry of Justice Evaluate mechanical machines products for manufacture defects; Verify all stamped documents according to the specifications; Simulate and analyze the origin and causes of mechanical defects and malfunctions in various types of machinery and vehicles; Evaluate the vehicle chassis or engine dynamometer exhaust emission testing; Write technical reports to be able to testify before the court in certain disputed cases; Understand the navigation and application of SAP. Automotive Mechanical Engineer 1999-2001 Ministry of Defense Responsible for passenger vehicles and trucks in workshop; Manage and supervise workshop team groups; Set-up and Implement programs for Auto suppliers; Manage the workflow of vehicles spare parts. Maintenance Engineer (engineer in training) 1998-1999 Automotive Engineering Company (SMG) Resolve technical issues; Follow safety practices applicable to the shop floor; Schedule the co-ordination and interaction of machine, processing priorities;  Manage Quality System and daily operations.
  • 4.
    Certifications - Liquid PenetrateLevel 1&2 (NDT) CINDE, Hamilton, ON, Canada - Management and Economics (ENGR301) University of Concordia, QC, Canada - Passenger Vehicle Maintenance Hyundai, Egypt - Vehicle Spare Parts Workflow and Control Hyundai, Egypt - PC Programming of Spare Parts Hella KGaA Hueck, Germany Linguistic Skills English: Command of written and spoken French: Business Conversational Arabic: Command of written and spoken Computing Expertise Microsoft Office; Outlook; Internet; Auto CAD 2D & 3D;Solid Work; SCADA; SAP; NDT (LP)