1. Ashleigh Simpson
2422 Aylesbury Loop Apt#145 Decatur, Ga 30034 ▪ 404-604-1909 ▪ ashleighsimpson03@yahoo.com
Technical Skills
▪Software: Microsoft office, Adobe, Sales Force, HP, Outlook365, Strategic Products Windows XP, Vista, 7 and 8
Professional Experience
GE TRANSPORTATION
Customer Support/ Internship February 2016−July2016
Atlanta, GA
 First person of contact for the Train Management System
 Process a minimum of 25 User accounts and password resets
 Responsible for 30+ activation’s and deactivation of software daily
 Manages all calls in less than 10 minutes to maintain high productivity for the Help Desk
CASCADE FAMILY FUN CENTER
Cashier / Administrative Assistant
Atlanta, GA January 2013 –December 2015
 Draw count down every night
 Managed back office and a crew of 8
 Assisted customer in selecting the best party packages and additional items that would be the best fit for them
 Processed customer payments by cash, debit, and credit cards
 Assisted customers by answering all questions from item locations to merchandise pricing in the rink
PUBLIX SUPERMARKET
Cashier
Atlanta, GA April 2012 – May 2013
 Provided regular assistance to customers by answering all questions from item locations to merchandise pricing in a
store servicing an area of over 20,000 people
 Processed customer payments by cash, debit, and credit cards
 Assisted customers to their car.
Volunteer Experience
HANDS OF CHRIST
Team lead
Atlanta, GA December 2013 – Present
 Fed over a 100 people
 Clothed more the 50 people
COMMUITY OUTREACH IN ACTION DISTRIBUTION October—2015
 Distributed food to over 600 families
 Unload trucks with a team
Education
YEAR UP / COLLEGE PARTNER
Atlanta Metropolitan College
Year Up Track Training
Atlanta, GA September 2015 – July2016
 Year Up is a leading one-year career development program that develops students into young IT professionals with
business knowledge and corporate culture experience
 Earning 26 college credits towards a BBA in partnership with ACE and AMSC

2.  Accrue 200+ hours of hands-on training in customer service and help desk support
 Relevant courses include: Operating Systems & PC Hardware Fundamentals, Intro to Computers, Principles of
Management and Human Communication