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ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
1. ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
1. Manmohan, VP Operations and Production
2. Pawar, Manager Operations – E & Z Corporation
3. Rahul, Manager Production – E & Z Corporation
4. Shylesh, GET
Shylesh was recruited by Rahul two months ago as a GET. Shylesh has completed his engineering from a medium size
engineering college. He appears to be incredibly bright, intelligent and creative. He is a fast learner and is very hard-
working. However, Shylesh is quiet and reserved person by nature. During team meetings, he speaks only when a
question is posed to him. Despite having innovative ideas, he feels shy and nervous whenever there are too many
people around. Rahul feels that Shylesh has tremendous potential; he just needs a little exposure and fine-tuning.
Rahul strongly believes that, given the right opportunities, Shylesh can evolve into a precious asset for E&Z.
Pawar is attending project meetings with the Client Representatives every day in Manmohan’s cabin. Of the other
people involved in the ongoing project, one is a new GET. His name is Shylesh. Pawar has observed that Shylesh rarely
opens his mouth during the meetings. Shylesh listens attentively, takes extensive notes, but does not contribute any
ideas/suggestions to the client. Nor does he express any opinions when the Client raises a question/doubt. Pawar
strongly feel that Shylesh’s presence in the room adds no value to E&Z’s interaction with Client.
Just today Morning, Pawar has asked Shylesh to stay away from Client meetings for the remaining duration of this
project. Rahul observes, that Shylesh is visibly upset because Pawar has asked him to stay away from Client meetings.
Rahul Pawar Shylesh