Art Simpson is a senior level business manager with over 35 years of experience in business operations and production management for a major provider of direct mail communications in the mid-Atlantic region. He has held various leadership roles within the company including President and Executive Vice President, where he directed all business operations with a focus on customer service, quality control, process improvement and cost control. Simpson has received several awards that recognize his leadership and contributions to the graphic communications industry.

1. ART SIMPSON
West Friendship, MD.
Phone 301-674-2194
arthurlsimpson@gmail.com
linkedin.com/in/artsimpson/
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SUMMARY OF EXPERIENCE
Senior level business manager with 35+ years of experience in business operations and production management.
Directed and supported all facets of business operations for a major provider of Direct Mail Communications in
the mid-Atlantic region. Led and managed with a primary focus on customer service and satisfaction, quality
control, process improvement, strategic planning, cost control and company culture. Developed and maintained
strong partnerships with major suppliers and vendors. Strong project management, team building and leadership
skills.
SELECTED ACCOMPLISHMENTS
 Member of NAPL’s Soderstrom Honor Society which recognizes an individual’s contributions and
service to the graphic communications industry.
 Two time recipient of the John C. Mackey Leadership Award which recognizes an individual’s leadership
qualities and values.
 Facilitated team efforts on reengineering and reorganizing of production workflow to improve efficiency,
product quality and on time delivery.
 Directed and led company reorganization and cost reduction reducing monthly breakeven and staffing by
30%.
 Researched and successfully negotiated favorable pricing for major equipment and material purchases.
 Organized and facilitated an in-house training program for 200+ Xerox Graphic Arts Sales
Representatives.
WORK EXPERIENCE
EU Services Rockville,MD. May 1987 to September 2014
A $40 million 280 Employee Printing,Mailing and Data Processing Company, specializing in the planning and
production of Direct Mail marketing programs.
Executive V.P. August 2013 to September 2014
Reported to the President and Board of directors. Responsible for all business operations with direct
oversight of Accounting, IT, Estimating/Job Planning, Customer Service and Production. Direct
management responsibility of four officers and four managers.
President January 2004 to August 2013
Reported to the CEO and Board of Directors. Responsible for all business operations. Directed and
supported the 20+ member executive leadership and management team. Direct oversight of Sales,
Marketing, Accounting, IT, Estimating/Job Planning, Customer Service and Production. Direct
management responsibility of eight officers and four managers.
Executive V.P. July 1998 to January 2004
Reported to the COO. Responsible for all business operations with direct oversight of Accounting, IT,
Estimating/Job Planning, Customer Service and Production. Direct management responsibility of four
officers and four managers.

2. V.P. Production and Customer Service September 1993 to July 1998
Reported to the Executive V.P. Direct responsibility for Customer Service, Estimating/Job Planning,
Print, Data and Mail Production. Direct management responsibility of seven officers and four managers.
V.P. and General Manager ofMailing Operations January 1990 to August 1993
Reported to the Executive V.P. Direct responsibility for the customer service, estimating and mailing
operations. Duties included job scheduling, quality control, plant safety. Direct management
responsibility of three managers and eight supervisors.
Printing Production Manager June 1989 to December 1989
Reported to the V.P. of Production. Direct responsibility for managing all pressroom and bindery
operations. Responsibilities included the management and supervision of 75+ employees, job scheduling,
quality control, plant safety, plant security and machine maintenance.
Printing Production Supervisor June 1988 to June 1989
Reported to the Production Manager. Supervised the night shift operations that consisted of a crew of 4
press operators, 5 bindery operators and 2 prepress personnel. Responsibilities included job scheduling,
quality control, plant safety, plant security and equipment operation as necessary.
Sheetfed/Web Pressman May 1987 to May 1988
Reported to the Production Manager. Responsibilities included operating and maintaining various sheet
fed and web fed presses.
AWARDS AND CERTIFICATIONS
John C. Mackey Leadership Award 1992 and 2009- recognizes professional leadership qualities and
values.
NAPL Soderstrom Honor Society Member) – recognizes individuals that have made significant
contributions to the graphic communications industry and possesses a distinguished record of industry
service.
NAPL Management Institute Executive Certification Program
CSME – Sales and Marketing Management
CBPE – Strategic Management
CFME - Financial Management
CGAE – Certified Graphic Arts Executive
Graphic Arts of Washington Certification Program (Press,Paper,Ink)
PROFESSIONAL ASSOCIATIONS
PIA/PGAMA Board of Directors 2000 – 2010
NAPL ITAG(Industry Trends Analysis Group) 2003 – 2008
PIA E-Commerce Council 2000 – 2007
Frank Parsons Paper Council 1999 – 2003
Society for Service Professionals in Print 1995 – 2000