Maureen Singh is a Trinidadian national with over 30 years of experience in banking. She currently serves as the Vice President of Corporate Services at eTeck, where she provides strategic leadership for corporate support functions. Prior to this role, she held several senior management positions in banking and finance in Trinidad and Tobago and the Eastern Caribbean, including Country Manager at DHL Barbados and Director of Analysis at the Financial Intelligence Unit. She holds an Executive MBA from the University of the West Indies and an Associate's Degree in Business Administration.

1. Maureen Singh
Townhouse # 8 Mobile-776-0978
Hillsdale
Cor St Lucien Road and Superville Quarry Road email:maureesing@yahoo.com
Diego Martin
Trinidad
Date of Birth: April 17, 1959 Nationality: Trinidadian
Education
2003 – 2006 University of the West Indies- IOB
 Executive Masters Business Administration
1999 – 2003 Roytec
 Associate Degree Business Administration - Distinction
1970 – 1975 Woodbrook Government Secondary School - O’Levels
Work Experience
30 years Banking at RBTT Bank Limited
2 years Country Head at DHL Barbados Ltd
11 Months Director- Analysis at Financial Intelligence Unit (FIU)
10Months- Senior Manager AML- Compliance Scotiabank
10 Months- Vice President Corporate Services- eTeck
JOB FUNCTIONS/SCOPE/KEY COMPETENCIES
2014-Current Vice President Corporate Services- eTeck
Responsible for providing strategic leadership for and development of
corporate support functions throughout the organization. Directs the Human
Resources and Administrative services; ICT services; Procurement services;
Health Safety Security and Environment and Corporate Communication
Services while delivering results against strategic objectives, and within the
organization’s core values and beliefs.
2013-2014 Senior Manager AML- Compliance- Scotiabank T&T
2012- 2013 Director Analysis Division- Financial Intelligence Unit

2. 2010-2012 Country Manager- DHL Barbados
Set strategic priorities of the company; provide leadership and direction to
enable revenue generation and sustainable business performance.
2008- 2009 Regional Operating Officer
Strategic Objective
Enable Revenue generation and Cost Management initiatives, which align
with the organisation’s strategic priorities and the achievement of superior
business performance and best in class managed efficiencies.
SCOPE
BUSINESS PERFORMANCE
 Superior business performance and best in class efficiencies
CHANGE MANAGEMENT/TRANSFORMATION
 Successful implementation of transformational, infrastructural and
process initiatives
COST EFFECTIVE OPERATIONS
 Maximization of all country functional resources
STRATEGIC MANAGEMENT
 Effective interaction with key groups and organizations
 Secretary to Regional Operating Committee
HUMAN RESOURCE MANAGEMENT
 Member of local IR negotiating team
 Maintenance of highest quality effective workforce
2006- 2008 Regional Manager Banking Operations- Eastern Caribbean, Barbados

3. Roles and Responsibilities
 Responsible for the transformation of the business activities of
the Eastern Caribbean and Barbados branches of the bank in
order to achieve optimum efficiency in the areas of ; cost
effective operations; customer loyalty; employee capability and
commitment; portfolio quality and AML/regulatory compliance.
2005 – 2006 Senior Manager Operations Eastern Caribbean
Roles and Responsibilities
 To provide strong support to the Regional Director and the
Financial Controller- Eastern Caribbean in the development and
monitoring of the Eastern Caribbean strategic Plans and annual
business plans with a priority focus on the non-financial
objectives.
 Responsible for business transformation in the Eastern
Caribbean region collaborating/coordinating through respective
leaders and implementing ways and means of improving, re-
engineering and streamlining existing procedures and practices
and/or elimination of redundant activities with a view to
enhance productivity and reduce costs.
 Responsible for the annual review, monitoring and
operationalising of the Risk Management framework and its
corrective action plans.
 Working with Group Legal and Corporate Secretarial Unit,
oversees the coordination and satisfaction of compliance
requirements (ECCB, External Auditors, BIR, AML and all
Regulatory Compliance requirements) for all E.C jurisdictions.
 In conjunction with the Senior Manager Human Resource-
Eastern Caribbean ensures that the appropriate Market
Management Structure, Succession Management and Human
Resource Planning are in place for all EC units. Ensuring that
staff skills remain current and relevant and that there is
evidence of learning through relevant training programmes thus
leading to greater employee morale, productivity and improved
performance.
2002 - 2005 MANAGER - BANK OPERATIONS TRINIDAD AND TOBAGO.
ROLES AND RESPONSIBILITIES

4.  Responsible for the creation of value through adherence and
cost reduction initiatives. Effective management of all aspect of
daily branch operations. Identify and manage all areas of audit
and compliance operations of the RTT Bank Limited.
Responsible for managing the reviews of units to ensure
compliance with policies and procedures in keeping with the
Bank’s risk management profile and from gaps identified, design
improvement interventions.
 Responsible for providing strong leadership and direction to the
development and management of the Audit and Compliance
functions. Also responsible for developing a dynamic model in
support of the Business Units to close gaps (procedures, etc.,)
identified during Operation Reviews of the branch and/or unit.
 Identifies and supports new initiatives which will improve the
way business is conducted with a view to “value add”, enhanced
productivity and reduced costs.
 Protects customers and shareholders interest by ensuring
compliance to all aspects of the Bank’s and AML/Regulatory
policies, guidelines, and operating standards, both in the
technical and non-technical areas.
 Develop, implement and maintain efficient/on-going operational
and administrative system and procedures for the bank,
including the computerisation of systems, streamlining of
workflow, and preparation of annual financial and capital
budgets.
2000 – 2002 MANAGER – BRANCH ADMINISTRATION
Responsible for the effective management of all aspects of branch
operations pertaining to daily administration, evaluation and
implementation of projects with a view to enhanced operational
efficiency.
1996 – 2000 BRANCH ADMINISTRATIVE OFFICER
To ensure improved efficiencies and quality service by providing
strong administrative support to the Retail Branch Network. This

5. entailed the handling of all administrative and operational matters
for the Branches.
1994 – 1996 BRANCH LIAISON OFFICER – RISK MANAGEMENT
1992 – 1994 ASSISTANT MANAGER – CUSTOMER SERVICE, ST. AUGUSTINE BRanch
1990 – 1992 ADMINISTRATIVE ASSISTANT – FREDERICK & HEART STREET BRANCH
1986 – 1990 ADMINISTRATIVE TRAINEE
OFFICER-IN-CHARGE – SECURITIES, INDEPENDENCE SQUARE BRANCH
1983 – 1984 TELLER SUPERVISOR – SAN JUAN BRANCH
1979 – 1980 Foreign Exchange Officer - San Juan Branch
1978 – 1979 Teller – San Juan Branch
Interests/Skills
Interests
 Sports - Keen Table Tennis player
 Other - Reading
Skills
 Proficient in Microsoft Office Suite
 Results and detail Oriented
 Positive Thinker
 Respect for diversity
 Ability to analyse situations and implement effective solutions
 Effective communicator
 Ability to engage staff

6.  Emotionally intelligent
 Effective crisis management skills
 Superior work ethics
Core Values
 Respect for authority
 Trust worthiness
 Integrity
 Teamwork
 Ownership
REFERENCES
Mary Popo – General Manager CDB St Lucia
Mary.popo@caribbank.org
Sterling Frost- DIRECTOR- CITIBANK
Sterling.frost@citi.com
Larry Olton- Vice President Marketing Guardian Holdings Ltd
Larry.olton@gloc.biz

7.  Emotionally intelligent
 Effective crisis management skills
 Superior work ethics
Core Values
 Respect for authority
 Trust worthiness
 Integrity
 Teamwork
 Ownership
REFERENCES
Mary Popo – General Manager CDB St Lucia
Mary.popo@caribbank.org
Sterling Frost- DIRECTOR- CITIBANK
Sterling.frost@citi.com
Larry Olton- Vice President Marketing Guardian Holdings Ltd
Larry.olton@gloc.biz