Arma canada conference 2017 Evolutionary Perspectives on IG and RIM Philosophy - Keith Atteck

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1) The document discusses different paradigms and views related to records and information management (RIM) and how they have evolved, including a myopic view that manages only paper records versus a ubiquitous view that manages information across formats. 2) It also contrasts a complex adaptive systems methodology view that uses risk-based and adaptive approaches versus a scientific management view that uses standardized, predictable processes. 3) The document analyzes these perspectives across four types of "landscapes": invisible (does not recognize the digital landscape), simple (only applies RIM to paper), rugged (recognizes challenges but uses siloed approaches), and dancing (integrates information, uses risk-based approaches, and measures success based on

Everything has a history, and is in continuous evolution
Atteck Consulting © 12017-05-29
ARMA Canada Conference 2017: Toronto, May 29 – Session M14

Evolutionary Perspectives on RIM and IG
Philosophy
Source: Business Driven Project Portfolio Management, Conquering the Top Ten Risks the Threaten Success,
Mark Price Perry, 2011
Myopic View Ubiquitous View
Information Management View Paradigm
Complex Adaptive Systems
Scientific Management Taylorism
MethodologyViewParadigm
Atteck Consulting ©
2
2017-05-29

Paradigms – IM View Paradigm
 Myopic View
 Manage only official paper records – digital only viewed as extending.
 One-size fits all approach to records and information management.
 Success is based only on retention rules.
 Ubiquitous View
 IG based on risk and alignment to organizational strategy.
 Manage information regardless of format, extended lifecycle to creation.
 Success based on Strategic Objectives Hierarchy and KPI metrics.
Myopic View Ubiquitous View
Atteck Consulting ©
3
2017-05-29

Paradigms - Methodology View Paradigm
 Complex Adaptive Systems
 Order is emergent and not predicted.
 Adaptive IG and management methods and practices based on risk.
 Measurements based on business outcomes and strategy employed.
 Scientific Management Taylorism
 Order is defined, static and predictable.
 One size fits all approach to processes and practices.
 Only hard and fixed rules to measure RIM success.
Complex Adaptive Systems
Scientific Management Taylorism
Atteck Consulting ©
4
2017-05-29

Quadrants - Invisible Landscapes
 Scientific approach is the
management style.
 Digital landscape is not recognized.
 Informal information exists but are
not visible.
 Mobile records are not recognized
or incorporated into the thinking
process
 Formal records management only
applied to recognized records.
Atteck Consulting ©
6
2017-05-29

Quadrants - Simple Landscapes
 Traditional RIM applied to formal
records.
 Only paper records management
practices are recognized.
 Adoption of limited standards to
defined processes, controls,
measures and decision-making.
 Alternative methods are not
recognized and resisted.
Atteck Consulting ©
7
2017-05-29

Quadrants - Rugged Landscapes
 Forward thinking organization
recognizes challenges and
opportunities.
 Records management still
viewed myopically and a siloed
approach, but alternatives to
scientific management being
introduced.
 Complex adaptive system
principles are emerging.
Atteck Consulting ©
8
2017-05-29

Quadrants - Dancing Landscapes
 Integrated thinking (KM and
Collaboration) with full view of information
types, both traditional and ubiquitous, and
everything is discoverable.
 Focused risk management and adoption
of Complex Adaptive and multi-
dimensional dynamic systems thinking.
 Recognition of the value of information as
under management based on asset and
depreciation value from creation.
 IG Maturity is achievable by measuring
KPIs based on strategic business
objectives in dynamic and ever-changing
business environment.
Atteck Consulting ©
9
2017-05-29

Evolutionary Perspectives on RIM and IG
Philosophy
Simple
Landscape
Rugged
Landscape
Invisible
Landscape
Dancing
Landscape
Myopic View Ubiquitous View
Information Management View Paradigm
Complex Adaptive Systems
Scientific Management Taylorism
MethodologyViewParadigm
Atteck Consulting ©
10
2017-05-29

Keith Atteck
Atteck Consulting
katteck@icloud.com
1.416.428.0674
Atteck Consulting © 112017-05-29

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Arma canada conference 2017 Evolutionary Perspectives on IG and RIM Philosophy - Keith Atteck

1. Everything has a history, and is in continuous evolution Atteck Consulting © 12017-05-29 ARMA Canada Conference 2017: Toronto, May 29 – Session M14

2. Evolutionary Perspectives on RIM and IG Philosophy Source: Business Driven Project Portfolio Management, Conquering the Top Ten Risks the Threaten Success, Mark Price Perry, 2011 Myopic View Ubiquitous View Information Management View Paradigm Complex Adaptive Systems Scientific Management Taylorism MethodologyViewParadigm Atteck Consulting © 2 2017-05-29

3. Paradigms – IM View Paradigm  Myopic View  Manage only official paper records – digital only viewed as extending.  One-size fits all approach to records and information management.  Success is based only on retention rules.  Ubiquitous View  IG based on risk and alignment to organizational strategy.  Manage information regardless of format, extended lifecycle to creation.  Success based on Strategic Objectives Hierarchy and KPI metrics. Myopic View Ubiquitous View Atteck Consulting © 3 2017-05-29

4. Paradigms - Methodology View Paradigm  Complex Adaptive Systems  Order is emergent and not predicted.  Adaptive IG and management methods and practices based on risk.  Measurements based on business outcomes and strategy employed.  Scientific Management Taylorism  Order is defined, static and predictable.  One size fits all approach to processes and practices.  Only hard and fixed rules to measure RIM success. Complex Adaptive Systems Scientific Management Taylorism Atteck Consulting © 4 2017-05-29

5. Evolutionary Perspectives on RIM and IG Philosophy Source: Business Driven Project Portfolio Management, Conquering the Top Ten Risks the Threaten Success, Mark Price Perry, 2011 Simple Landscape Rugged Landscape Invisible Landscape Dancing Landscape Myopic View Ubiquitous View Information Management View Paradigm Complex Adaptive Systems Scientific Management Taylorism MethodologyViewParadigm Atteck Consulting © 5 2017-05-29

6. Quadrants - Invisible Landscapes  Scientific approach is the management style.  Digital landscape is not recognized.  Informal information exists but are not visible.  Mobile records are not recognized or incorporated into the thinking process  Formal records management only applied to recognized records. Atteck Consulting © 6 2017-05-29

7. Quadrants - Simple Landscapes  Traditional RIM applied to formal records.  Only paper records management practices are recognized.  Adoption of limited standards to defined processes, controls, measures and decision-making.  Alternative methods are not recognized and resisted. Atteck Consulting © 7 2017-05-29

8. Quadrants - Rugged Landscapes  Forward thinking organization recognizes challenges and opportunities.  Records management still viewed myopically and a siloed approach, but alternatives to scientific management being introduced.  Complex adaptive system principles are emerging. Atteck Consulting © 8 2017-05-29

9. Quadrants - Dancing Landscapes  Integrated thinking (KM and Collaboration) with full view of information types, both traditional and ubiquitous, and everything is discoverable.  Focused risk management and adoption of Complex Adaptive and multi- dimensional dynamic systems thinking.  Recognition of the value of information as under management based on asset and depreciation value from creation.  IG Maturity is achievable by measuring KPIs based on strategic business objectives in dynamic and ever-changing business environment. Atteck Consulting © 9 2017-05-29

10. Evolutionary Perspectives on RIM and IG Philosophy Simple Landscape Rugged Landscape Invisible Landscape Dancing Landscape Myopic View Ubiquitous View Information Management View Paradigm Complex Adaptive Systems Scientific Management Taylorism MethodologyViewParadigm Atteck Consulting © 10 2017-05-29

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