1) The puzzle describes a line of 6 people at the post office, each with two tasks to complete. Various clues are provided about the order of people and their tasks.
2) By analyzing the clues logically, the puzzle can be solved to determine each person's position in line, their full name, and the two tasks they need to complete.
3) The solution is provided in a standardized format of POSITION - FIRST NAME - LAST NAME - TASK1 - TASK2 for each of the 6 people. Solving this "tough puzzle" requires careful logical thinking.