Primavera BSS use case - Pathway to CMMI (re)certification with Scrum: roadmap and challenges, critical success factors, improvements made and lessons learned. Supported by Strongstep's consultancy services.

1. Portugal
CMMI + Scrum
@Primavera
Miguel Barroso
PMO Manager
Primavera
Bruno Sousa Martins
Consultant
Strongstep
2014-10-24

2. 2
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Organization
Ж
Ω
Context
Б
The plan
Ϫ
Ways to overcome challenges
Ф
Improvements so far
Ѣ
Lessons to take home
CMMI + Scrum @ Primavera Agenda

3. 3
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Development of global management solutions for several sectors
Started in 1993
240 workers
Offices in Portugal, Spain, Angola, Mozambique and Dubai
40.000 customers in more than 20 countries
Market leader in Portugal, Angola, Mozambique and Cape Verde
CMMI level 2 certified since 2010
CMMI + Scrum @ Primavera Organization

4. 4
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Processes already in place
Waterfall approach
Business units focused on products
Significant planning upfront
Long development cycles
Checking product too late
Ownership focused on the leaders, not on teams
CMMI + Scrum @ Primavera Context
Jan’11

5. 5
© 2014 CMMI Portugal Conference Series – All Rights reserved.
CMMI + Scrum @ Primavera Context

6. 6
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Better time-to-market
Customer involvement
Team empowerment
Better reaction to change
CMMI
CMMI + Scrum @ Primavera Context
Kanban
Scrum

7. 7
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Main challenges:
Culture, mindset shift
Cross-functional teams
Teams with multiple projects
Build an environment of trust
Introduce Scrum
Experimentation
Evangelization
2013
CMMI + Scrum @ Primavera The plan

8. 8
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Main challenges:
Culture shift (continued…)
Role definition and relocation
Working as a team
Team ownership
CMMI + Agile Processes
Organization change
Coaching/ Dissemination
2014
~90 people under BUs
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
Scrum Team
12 Scrum Teams
CMMI + Scrum @ Primavera The plan
2015

9. 9
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Management sponsorship
Envangelization, pass the word
Coaching (inside and outside the teams)
Team empowerment… suddenly new leaders are born
Help take away the fear of change
Have help from specialists
CMMI + Scrum @ Primavera Ways to overcome challenges

10. 10
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Team productivity
Better stakeholder involvement
Transparency
Issues show up faster and can be dealt with sooner
Continuous improvement due to shorter development cycles
CMMI + Scrum @ Primavera Improvements so far

11. 11
© 2014 CMMI Portugal Conference Series – All Rights reserved.
Doing Agile is not being Agile
Agile and CMMI complement each other
Changing things takes time
Before saying no, give change a try… you never know 
Building a culture takes time, changing a culture takes even longer, so be patient
CMMI + Scrum @ Primavera Lessons to take home

12. 12
© 2014 CMMI Portugal Conference Series – All Rights reserved.
To improve is to change; to be perfect is to change often
W. Churchill
CMMI + Scrum @ Primavera Thank you
Miguel Barroso
miguel.barroso@primaverabss.com
Bruno Sousa Martins
brunosm@strongstep.pt