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InnoWave’s Integrated Quality System
empowerment with CMMI and SCRUM
Speakers:
Alexandrina Lemos
Bruna Batista
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
InnoWave Technolo...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
Create value for ...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
<<<<<<<<<<<<
• In...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
Strategic Allianc...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
Product - yubuy® ...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
InnoWave Technologies, S.A.
Product - InnSpec...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Strongstep
SLIDES STRONGSTEP
Strongstep aggre...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Strongstep
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Some of Strongstep customers
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
AIM HIGHER, AIM FOR EXCELLENCE
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Step by step….
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
CMMI: a journey to excellence
“CMMI (Capabili...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Scrum: inspect and adapt
“A framework within ...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
CMMI - Recognized certifications in Portugal
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
The importance of CMMI and SCRUM
Integrated M...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
The importance of CMMI and SCRUM
CMMI Model
T...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
The importance of CMMI and SCRUM
CMMI models ...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
The importance of CMMI and SCRUM
CMMI for Dev...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
The importance of CMMI and SCRUM
CMMI for Dev...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
SCRUM is a pre-defined development lifecycle ...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Implementation Strategy
Before start the CMMI...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Implementation Roadmap
2015 2016
May-Jun Jul-...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Change Management
During CMMI implementation,...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Our results
Implementation of new processes a...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Conclusions
 ISO 9001 is an important refere...
2016 Copyright InnoWave / Confidential Information / Distribution Prohibited
Contacts
InnoWave Technologies, SA
Rua Castil...
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Presentation quatic 2016 final v1.2

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Strongstep presented at QUACTIC2016!
The presentation was about Innowave’s Integrated Quality System empowerment with CMMI and Agile, with Alexandrina Lemos as speaker, a member of our team and Bruna Batista as speaker from Innowave.
Innowave’s integrated management system implemented using the reference norms ISO 9001 and NP 4457 is applied to all processes across the organization and described the existing management processes in general, in the area of IT solutions development, consulting and outsourcing.
The implementation of the CMMI and Agile best practices will allow a closer control of the processes but will also require greater effort in keeping the processes simple. As a consequence of the this, InnoWave is implementing tools as a project level, with Strongstep consulting, that will allow a closer monitoring of projects.
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Link:http://2016.quatic.org/business-day

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Presentation quatic 2016 final v1.2

  1. 1. InnoWave’s Integrated Quality System empowerment with CMMI and SCRUM Speakers: Alexandrina Lemos Bruna Batista
  2. 2. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. InnoWave Technologies, S.A. (InnoWave) is a technology and IT services company, with specialization in BSS systems (CRM and Billing), OSS systems (Network Provisioning and Service Fulfilment) and Multimedia services and products (Interactive TV, Mobile applications, Smart-Kiosks). Based in Lisbon, Portugal and with two offices in Brussels and London, InnoWave is employing a Global Service Delivery model with customers and projects in several European countries, the Americas and Asia.
  3. 3. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A.
  4. 4. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. Create value for customers, investors and employees by offering intelligent and innovative technology solutions – Solutions that simply work. Clic Core Values C reativity, Curiosity and Learning L eadership I ntegrity and Courage C orporate Citizenship
  5. 5. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. <<<<<<<<<<<< • Innovative Model of Service Delivery - Smart Sourcing • Business and Technology Know-how • Innovative Thinking • Flexible and Competitive Pricing Models Solutions TCO and Time-to-market • Quality of Service • Real Partnership with Customers
  6. 6. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. Strategic Alliances Microsoft | Oracle | Tibco | Sigma | ThingWorx FINANCIAL SERVICES HEALTH ENERGYCOMMUNICATIONS Consulting PMO | BSS/OSS | SOA | Revenue Assurance | Fraud | TV & Media Smart-Sourcing SW Factory (mobile/Java/.NET) | Application Management | Quality Assurance Products InnSpect (Quality of Experience) | yubuy® (t-Commerce) Innovation IoT| UI/UX | Mobile | Cloud | Agile | Big Data | Real-Time Analytics
  7. 7. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. Product - yubuy® TV commerce o TV shopping mall o New revenue streams o Scalable cloud platform o Enables fast and secure transactions o White label store ready for customization o Quick integration of new stores
  8. 8. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited InnoWave Technologies, S.A. Product - InnSpect TIME TO MARKET REDUCE TESTING COST IMPROVE QUALITY
  9. 9. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Strongstep SLIDES STRONGSTEP Strongstep aggregates enterprises, universities and reference institutions creating strong cooperation synergies and value creation.
  10. 10. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Strongstep
  11. 11. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Some of Strongstep customers
  12. 12. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited AIM HIGHER, AIM FOR EXCELLENCE
  13. 13. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Step by step….
  14. 14. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited CMMI: a journey to excellence “CMMI (Capability Maturity Model Integration) models are collections of best practices that help organizations to improve their processes.” What How
  15. 15. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Scrum: inspect and adapt “A framework within which people can address complex adaptive problems, while productively and creatively delivering products of the highest possible value. “ (Scrum Guide) Transparency Inspection Adaption SCRUM Inspect Adapt Values and Principles
  16. 16. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited CMMI - Recognized certifications in Portugal
  17. 17. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited The importance of CMMI and SCRUM Integrated Management System implemented InnoWave Technologies has already an integrated management system implemented using the reference norms ISO 9001 (Quality) and NP 4457 (Innovation) which is applied to all processes across the organization and described the existing management processes in general, in the area of IT solutions development, consulting and outsourcing. However, even this certifications are recognized worldwide, our company felt the need to implement a model that regulates our processes at a lower level, especially in activities directly linked to our projects and products.
  18. 18. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited The importance of CMMI and SCRUM CMMI Model The Capability Maturity Model Integration (CMMI) is published by the Software Engineering Institute (SEI) of the Carnegie Mellon University. Currently there are three CMMI models:
  19. 19. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited The importance of CMMI and SCRUM CMMI models provide guidance for developing or improving processes that meet the business goals of an organization. CMMI model may also be used as a framework for appraising the process maturity of the organization. The implementation of the CMMI model will allow a closer control of the processes but will also require greater effort in recording information. As a consequence of the this certification, InnoWave is implementing tools as a project level, with StrongStep consulting, that will allow a closer monitoring of projects. CMMI Model
  20. 20. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited The importance of CMMI and SCRUM CMMI for Development (Levels of maturity)
  21. 21. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited The importance of CMMI and SCRUM CMMI for Development (Process Areas)
  22. 22. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited SCRUM is a pre-defined development lifecycle based on Agile principles. Do CMMI and SCRUM methodology fit together? The importance of CMMI and SCRUM The SCRUM focuses on what is really important, considering only what adds value for the customer's business. CMMI lists all practices “what” an effective and efficient organization typically does. SCRUM provides good solutions for the “how” of planning and running projects. CMMI + SCRUM =
  23. 23. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Implementation Strategy Before start the CMMI implementation, we have to: Define scope Organize an internal project team to attend the project Training Define a timeline
  24. 24. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Implementation Roadmap 2015 2016 May-Jun Jul-Aug Sep-Oct Nov-Dec Jan-Feb Mar-Apr May-Jun Jul-Aug Sep-Oct Nov-Dec Organize the project team SCAMPI B Gap Analysis Definition, implementation and training in the processes Intermediate evaluation CMMI level 3 Phase 1 - Evaluation Phase 2 – CMMI Level 2 Phase 3 – CMMI Level 3 Definition, implementation and training in the processes Readiness Review SCAMPI A Certification CMMI Level 3 Milestones
  25. 25. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Change Management During CMMI implementation, we have to: Schedule periodic meetings with StrongStep Re-organize our quality system management Implementing new procedures and templates Training all stakeholders and teams Involving all stakeholders to participate Divulgate the importance of CMMI implementation
  26. 26. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Our results Implementation of new processes and procedures based in CMMI requirements really help us to plan and manage better our projects and our business. • objectivity and record of the decisions; • integration of on going projects; • identify, evaluate and mitigate risks and issues;
  27. 27. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Conclusions  ISO 9001 is an important reference norm but  CMMI and SCRUM show us how implementing tools to have a closer monitoring of the projects.  Only 21 portuguese companies are CMMI certified, so it is an important highlight for us.
  28. 28. 2016 Copyright InnoWave / Confidential Information / Distribution Prohibited Contacts InnoWave Technologies, SA Rua Castilho nº 5 A e B 1250-066 Lisbon, Portugal Phone: + 351 213 174 421 Fax: + 351 218 023 958 info@inw-tech.com www.innowave-technologies.com Bruna Batista: bruna.batista@inw-tech.com StrongStep - Innovation in Software Quality Rua Alfredo Allen, 455/461 4200-135 Porto, Portugal Phone: + 351 220 301 585 geral@strongstep.pt http://www.strongstep.pt Alexandrina Lemos: alemos@strongstep.pt "Winning isn't everything, but wanting to win is" - Vince Lombardi

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