APQC, Developing a Shadow Organisation to Make the Market for Knowledge

Vodafone aims to enhance its knowledge management (KM) to leverage its global presence as a competitive advantage, focusing on systematic knowledge transfer across its organization. The initiative involves creating a 'shadow organization' to foster collaboration, innovation, and learning from past experiences while utilizing advanced tools for better knowledge sharing. Upcoming deliverables include improving the culture of knowledge sharing, developing communities, and enhancing IT tools for effective knowledge management.