8. ‘…more and more companies are discovering
that not only is usability good for users,
it’s also good business.’
Susan Weinschenk, Chief of Technical Staff Human Factors International
Usability: A Business Case
9. UX Design?
A person’s perceptions and responses that result from the use
and/or anticipated use of a product, system or service.
Vision
ISO 9241-110:2010 (clause 2.15)
11. Digital First
Mobile First
People First
Crappy
Usable
Awesome
Fixed Dynamic
Agile
Technical
Desktop
Mobile+
Journey
Experience
Flexibility
Drive
Scope
GracefullyDegraded
ProgressivelyEnhanced
ContextAware
Features Relations
Perspective
13. UX Design
involves a person’s behaviors, attitudes, and emotions about using
a particular product, system or service.
http://en.wikipedia.org/wiki/User_experience