This document provides a summary of different project management and CRM applications, including Ms Project for Mac, Basecamp, Zoho Projects, and Salesforce. For each application, the summary includes what it is used for, key features, pricing information, and comparisons between applications. The document finds that Zoho Projects provides good value and caters to both small/medium businesses as well as larger enterprises. Salesforce is seen as the industry leader for CRM solutions but does require an internet connection and ongoing costs.

1. Applications Report

2. Task Research and Report findings on: Ms Project for Mac BaseCamp Zoho Projects Salesforce

3. 1. Ms Project for Mac #Option 1: Steelray for Mac OS X A llow s the entire project team to view the project info r mation simple, easy to understand report format No knowledge of Microsoft Project is required. Group features in logical categories, using one slide per category.

4. 1. Ms Project for Mac Steelray Prices: (USD) 1-9 users $ 34.95 10-49 $ 32.95

5. 1. Ms Project for Mac #Option 2: Merlin The program runs on Macs and able to import/export MS Project. Its aesthetics are definitely way better, and its simpler to use

6. 1. Ms Project for Mac #Option 3: Openproj An alternative is Openproj which you can download at http://openproj.org/ It is an open source of version of MS. Project.

7. 1. Ms Project for Mac Reference Sites http://discussions.apple.com http://www.steelray.com/spvmac.html http://projectwizards.net/en/ http://www.aecsoftware.com/products/fasttrack/

8. 2. Basecamp What is Basecamp ? Definition: is a web-based tool lets you manage and track projects track simply concept ideas quickly create client/project extranets

9. 2. Basecamp Who uses Basecamp ? Designers , developers, ad agencies, PR firms, marketers, builders, teachers, students..

10. 2. Basecamp Which company’s uses Basecamp ?

11. 2. Basecamp How to use Basecamp? Create account and choose package Pricing $49.00 per month 35 projects/unlimited users 10 gig storage

12. 2. Basecamp Pricing

13. 2. Basecamp The fun thing about it Extra Add-ons Ensures Scalibilty and customising Freshbooks iphone springloops(source code mgt intergrates with basecamp)

14. 2. Basecamp Features Basecamp Collaberate on projects Highrise Manage contact Backpack Organise your business Campfire Chat with your group

15. 2. Basecamp Features:Dashoard view

16. 2. Basecamp Features:To–do list

17. 2. Basecamp Features:filesharing

18. 2. Basecamp Features:Message boards

19. 2. Basecamp Features:Milestone;Evaluate progress

20. 2. Basecamp Features:Project overview;set goals

21. 2. Basecamp Features:Comments;feedback on drafts

22. 3. Zoho Project What is Zoho Projects ? Definition: is a 100% free for open-source projects. Team collaberation tool for projects No software, only web access needed Used for productivity Reduced costs

23. 3. Zoho Project Dashboard

24. 3. Zoho Project Features Project Collaboration With teams across the world eg: Seeker’s Guidance Project documents Upload doc’s Time Tracking Timesheets stream lines and controls performance

25. 3. Zoho Project Features User Management Access and privileges Tasks and Milestone Task management with vip tasks Online Calender Arrange meetings, appointments Reports Visual graphs on progress

26. 3. Zoho Project Unique Features: Email Reminders Stay up-to-date about approaching deadlines Keep the team informed about important project deadlines Get a quick snapshot of what you need to do RSS Feeds and Alert Notifications

27. 3. Zoho Project Unique Features: RSS Feeds and Alert Notifications Follow the thread of discussions, get the gist of conversation and capture the knowledge at a single place. Quickly stay up-to-date and save your valuable time by not revisiting the entire project module.

28. 3. Zoho Project Unique Features: Forum Discussions Post a topic, let your teammates share their views and get to know the exact requirements to start a new project. Escalate critical bugs in a project and get immediate solution from experts in the team.

29. 3. Zoho Project Unique Features: Create Shared Space Share key milestones, important events and upcoming meetings with your project teams. Upload multiple project documents and store in a central place for future reference. Send automatic reminders of recent changes happening to keep the team informed.

30. 3. Zoho Project Pricing

31. 3. Basecamp vs Zoho easy to use Easy to setup not powerful enough More robust More invoicing options Extensive colour customising Limited colour customising Per 50 projects $149.00 per month $1,788.00 p.a $35.00 per month $378.00 p.a No free plan Free plan for one project Fewer features Email & RSS notifications features Established 2004 2006

32. 3. Basecamp vs Zoho The winner: Zoho Value for money Caters well for SMME and enterprise solutions

33. 4. Salesforce What is Salesforce ? Definition: Easy-to-use Web-based CRM solution streamlines customer relationship management and boosts customer satisfaction.

34. 4. Salesforce CRM? What is a CRM? Definition: (CRM) is a comprehensive way to manage the relationships you have with your customers including potential customers for long-lasting mutual benefit Effective CRM systems capture information about customer interactions and present that information to customer-facing users

35. 4. Salesforce What is Salesforce used for ? F or : sales service marketing Why? Organizations can enjoy unparalleled productivity, revenue growth, and business intelligence with Salesforce CRM

36. 4. Who using Salesforce? Amd Red Cross USA Avis Alliance Insurance

37. 4. Salesforce platforms In the past Applications had to build on Java run time environment. Many stages involving developers, programmers, network engineers. A lengthy and expensive process Testing Maintenance

38. 4. Salesforce CRM today ? Wh at is the imprtance of CRM? (CRM) combines business processes People technology T o achieve one goal: keeping satisfied customers. It's a strategy to learn more about your customers and lasting relationships that will benefit both you and your customers.

39. 4. Salesforce Features Sales Force Automation: Exercise comprehensive control over your sales data and processes Marketing Automation: Integrate sales and marketing Customer Service & Support: Build customer loyalty while improving agent productivity Partner Relationship Management: Increase channel revenue through your partners

40. 4. Salesforce Has various platform’s For every stage of a project For every facet of your business function

41. 4. Salesforce platforms Platform as a service Paas Cloud computing has evolved to include platforms for building and running custom applications, a concept known as “platform as a service” (or PaaS). PaaS applications are also referred to as on-demand, Web-based, or software as a service (or SaaS) solutions.

42. 4. Salesforce platforms Platform as a service Paas Cloud computing has evolved to include platforms for building and running custom applications, a concept known as “platform as a service” (or PaaS). PaaS applications are also referred to as on-demand, Web-based, or software as a service (or SaaS) solutions.

43. 4. Salesforce platforms Application marketplace AppExchange delivers ready-to-deploy business applications—prebuilt, pre - integrated, and on demand. Providing cutting-edge, Web-based applications installed with just a click

44. 4. Salesforce platforms Application marketplace Appexchange for: Budgeting and purchasing Order management Expense to go for iphone Event management

45. 4. Salesforce platforms Community and training Plan and prepare: Build your team Define and prioritize your goals Define your process Map your process to Salesforce functionality Define the reports you need Train your administrator Communicate with all your users

46. 4. Salesforce platforms Setup Salesforce Company Profile User Profiles Organization-Wide Settings Role Hierarchy Adding users Importing your data Training your users Sending out the go-live announcement

47. 4. Salesforce Postives Intergration with Google docs Robust In expensive compared to custom application Need s internet Pricing: One user from $99 Support and training available online

48. 4. Salesforce Negatives Need s internet connection High costs ,pricing: One user from $99 According to David R ossenberg who writes for C net B log N etwork says “Salesforce has become a big target for SPAM and phishing” Support and training available online Market share on the decline since Oct, what happens if the company sells.

49. Reference Sites http://www.techcrunch.com/ http://projects.zoho.com/jsp/home http://www.basecamphq.com/ http://www.salesforce.com/

50. View this presentation at http://www.slideshare.net/ theworx/applications-report

51. The End