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POINT OF PET CARE IN YOUR
POCKET
4.6.2019
Laura Laakso, CEO
DVM; MSc
7/16/2019 1
MY FIRST PLATFORM
BUSINESS IN ANIMAL
HEALTH
Customers
Horse stables
Stable manager
Feed distribtor
Machinery
Bedding
Riding
instructors
Farriers Shoes etc
Veterinary Medicines
Saddle fitter Tack
Physio
7/16/2019Laura Laakso 2
7/16/2019Laura Laakso 3
PROCUREMENT
MARKETING
MANAGEMENT &
LEADERSHIP
ACCOUNTANCY
IS CONSOLIDATION A PLATFORM?
– MY SECOND COMPANY
VETERINARY
PRACTICES
7/16/2019Laura Laakso 4
PETSOFI
THE DIGITAL ANIMAL PLATFORM AND MY 3RD COMPANY
• Veterinary services online – your
vet’s practice in your pocket
• Digital tools for diagnostics and
self help with Petsofi Intellingece
• Pro features and sales
opportunities for other pet care
specialists
7/16/2019Laura Laakso 5
The most successful is the
platform which creates the
most value to customers by
improving the interaction
between consumers and
producers. Moilanen, Niinioja et al. 2019
7/16/2019Laura Laakso 6
HORSE STABLES
• Many customers
in one place
• Shared costs
and
management
hassle of key
purchases
(feeds, vet,
saddle fitter etc.)
VETERINARY CHAIN
• Does not focus
on customer-
producer-
interaction as per
animal owners
• Creates value in
B2B, to few
7/16/2019Laura Laakso 6
PETSOFI
PLATFORM
• Many
customers in
one digital place
• Digital tools to
reduce costs
and hassle
• Optimizing
execution of
work!
A TRUE PLATFORM IS AN
ECOSYSTEM WHERE
PLAYERS CAN TRUST
EACH OTHER
7/16/2019Laura Laakso 8
A Platform cannot
own the means of
production.
Production
companies cannot
own the platform.
Not dominated
by big companies,
fair rules.
Creates and
facilitates the
means of
connection.
7/16/2019Laura Laakso 9
• ownership, funding
and
• means of work
• Planned spread and
network
RULES OF
SUCCESS FACTORS OF A PLATFORM
• SPEED!!! A quickly scalable international
business model to drive ecostystem growth
• EXTENSIBILITY – a never finished business
architecture
• Terms and policies have to create TRUST AND
TRANSPARENCY
• Technology to serve SCALABILITY, OPENNESS
AND CONNECTIVITY
7/16/2019Laura Laakso 10
A PLATFORM IS NOT AN APP!
A scalable platform business needs more courage and risk than regular
business
• Bigger funding for fast growth needs to come
before cash flow
• Independency of big production actors
• Open possibilities for revenue creation
• First years’ success is counted in ecosystem
growth
7/16/2019Laura Laakso 11
THE ANIMAL BUSINESS SUFFERS
FROM
LOW FUNDING DESPITE IT’S SIZE
Low understanding of the business and fragmented market makes it a great
opportunity.
7/16/2019Laura Laakso 12
Animal business
200 B$
Games industry
138 B$
Cyber security
180 B$
SO, WHAT CAN CHANGE IN ANIMAL
BUSINESS WITH A PLATFORM?
7/16/2019Laura Laakso 13
7/16/2019Laura Laakso 14
EXAMPLE
VET-PATIENT INTERACTION
VETERINARIA
N
• Email time into online visits
+20% in revenue
• Efficacy in treatments:+ 10%
in revenue and -20% in
costs
• Less pressure to price
increases
OWNE
R
• Less travelling
• Less worrying
• Accessible health chain
• More choice
• More good quality life years to
your pet with a smaller price
7/16/2019Laura Laakso 15
THANK YOU!
www.petsofi.com

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APIdays Helsinki 2019 - Point of Pet Care in Your Pocket, Laura Laakso, Petsofi

  • 1. POINT OF PET CARE IN YOUR POCKET 4.6.2019 Laura Laakso, CEO DVM; MSc 7/16/2019 1
  • 2. MY FIRST PLATFORM BUSINESS IN ANIMAL HEALTH Customers Horse stables Stable manager Feed distribtor Machinery Bedding Riding instructors Farriers Shoes etc Veterinary Medicines Saddle fitter Tack Physio 7/16/2019Laura Laakso 2
  • 3. 7/16/2019Laura Laakso 3 PROCUREMENT MARKETING MANAGEMENT & LEADERSHIP ACCOUNTANCY IS CONSOLIDATION A PLATFORM? – MY SECOND COMPANY VETERINARY PRACTICES
  • 4. 7/16/2019Laura Laakso 4 PETSOFI THE DIGITAL ANIMAL PLATFORM AND MY 3RD COMPANY • Veterinary services online – your vet’s practice in your pocket • Digital tools for diagnostics and self help with Petsofi Intellingece • Pro features and sales opportunities for other pet care specialists
  • 5. 7/16/2019Laura Laakso 5 The most successful is the platform which creates the most value to customers by improving the interaction between consumers and producers. Moilanen, Niinioja et al. 2019
  • 6. 7/16/2019Laura Laakso 6 HORSE STABLES • Many customers in one place • Shared costs and management hassle of key purchases (feeds, vet, saddle fitter etc.) VETERINARY CHAIN • Does not focus on customer- producer- interaction as per animal owners • Creates value in B2B, to few 7/16/2019Laura Laakso 6 PETSOFI PLATFORM • Many customers in one digital place • Digital tools to reduce costs and hassle • Optimizing execution of work!
  • 7. A TRUE PLATFORM IS AN ECOSYSTEM WHERE PLAYERS CAN TRUST EACH OTHER
  • 8. 7/16/2019Laura Laakso 8 A Platform cannot own the means of production. Production companies cannot own the platform. Not dominated by big companies, fair rules. Creates and facilitates the means of connection.
  • 9. 7/16/2019Laura Laakso 9 • ownership, funding and • means of work • Planned spread and network RULES OF
  • 10. SUCCESS FACTORS OF A PLATFORM • SPEED!!! A quickly scalable international business model to drive ecostystem growth • EXTENSIBILITY – a never finished business architecture • Terms and policies have to create TRUST AND TRANSPARENCY • Technology to serve SCALABILITY, OPENNESS AND CONNECTIVITY 7/16/2019Laura Laakso 10
  • 11. A PLATFORM IS NOT AN APP! A scalable platform business needs more courage and risk than regular business • Bigger funding for fast growth needs to come before cash flow • Independency of big production actors • Open possibilities for revenue creation • First years’ success is counted in ecosystem growth 7/16/2019Laura Laakso 11
  • 12. THE ANIMAL BUSINESS SUFFERS FROM LOW FUNDING DESPITE IT’S SIZE Low understanding of the business and fragmented market makes it a great opportunity. 7/16/2019Laura Laakso 12 Animal business 200 B$ Games industry 138 B$ Cyber security 180 B$
  • 13. SO, WHAT CAN CHANGE IN ANIMAL BUSINESS WITH A PLATFORM? 7/16/2019Laura Laakso 13
  • 14. 7/16/2019Laura Laakso 14 EXAMPLE VET-PATIENT INTERACTION VETERINARIA N • Email time into online visits +20% in revenue • Efficacy in treatments:+ 10% in revenue and -20% in costs • Less pressure to price increases OWNE R • Less travelling • Less worrying • Accessible health chain • More choice • More good quality life years to your pet with a smaller price
  • 15. 7/16/2019Laura Laakso 15 THANK YOU! www.petsofi.com