The document describes Accenture's API Maturity Model, which provides a framework to help organizations develop and manage their APIs from an initial "ad hoc" stage to a fully "industrialized" stage. The model outlines five stages of maturity - ad hoc, organize, tactical, mission critical, and industrial. For each stage, it describes key characteristics and capabilities an organization should develop in areas like strategy, architecture, development process, community management, and optimization. The goal of the model is to help organizations assess their current API maturity and identify steps to progress along the maturity curve to better enable and manage their APIs and digital ecosystems.

1. December 19, 2013
API Maturity Model
Webcast with Accenture

2. Accenture
Apigee
Teresa Tung
@accenture
Brian Pagano
@apigee

3. Youtube.com/apigee!
3

4. slideshare.com/apigee!
4

5. community.apigee.com!
5

6. Accenture
Technology Labs
API Maturity Model
Getting From Enablement to Industrialization

7. The Digital World: Every Business is a Digital Business
Your Digital Ecosystem
image by Apigee / CC-BY-SA
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2

8. Accenture API Management Suite
API Maturity Model
Industrialization
Journey
Organize
Tactical
Mission
Critical
Industrial
AdHoc
Copyright © 2013 Accenture. All rights reserved.

9. Industrial
Organize
Tactical
Mission
Critical
Accenture API Management Suite
API Maturity Model
AdHoc
Copyright © 2013 Accenture. All rights reserved.

10. Strategy & Governance
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5

11. Accenture API Management Suite
API Maturity Model
Industrial
Automated customer-centric analytics
API ecosystem
Mission
Critical
Evangelize and
Community Dev.
Product launch
Product roadmap
Tactical
Product manager
Cross-group governance
Success metrics
Key use cases
Organize
Stakeholder
AdHoc
Vision
OGST
Copyright © 2013 Accenture. All rights reserved.

12. Accenture API Management Suite
API Maturity Model
Industrial
Automated customer-centric analytics
API ecosystem
Mission
Critical
Evangelize and
Community Dev.
Product launch
Product roadmap
Tactical
Product manager
Internal
Facing
External
Facing
Cross-group governance
Success metrics
Key use cases
Federate the
Organization
Cultivate the
Ecosystem
Organize
Stakeholder
AdHoc
Vision
OGST
Copyright © 2013 Accenture. All rights reserved.

13. Architecture
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8

14. Accenture API Management Suite
API Maturity Model
Industrial
Mission
Critical
Personalized SLA
SLA modeling
& mgmt
Elastic back-end
architecture
Metering &
monetization
Caching &
traffic mgmt
Organize
Tactical
HA API
gateway
AdHoc
Identity &
access
mgmt
Overall arch
design
Rationalize
Inventorize
Copyright © 2013 Accenture. All rights reserved.

15. Accenture API Management Suite
API Maturity Model
Industrial
Mission
Critical
Personalized SLA
SLA modeling
& management
Elastic back-end
architecture
Metering &
monetization
API SLAs through Elastic Architectures
Organize
AdHoc
API
gateway
Identity &
System Level
access
SLAs through
mgmt
Projected Volumes
90%
Utilization
Tactical
Caching &
traffic mgmt
Increase utilization
occurs in interval T
60%
Overall arch
design
Rationalize
t
Inventorize
Time
t+T
Time-to-start instance (T)
Copyright © 2013 Accenture. All rights reserved.

16. Development Process
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11

17. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Model-Driven
Development
Automated backward
compatibility testing
Tactical
Automated security
performance testing
Automated
gateway testing
Industrialized QA &
release process
Organize
API
design
AdHoc
Standardized
dev. tools
Standardized
architectural stack
Standardized
methodology
Standard code
template
Copyright © 2013 Accenture. All rights reserved.

18. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Automated personalized
SLA testing
Automated backward
compatibility testing
Tactical
Automated security
performance testing
Automated
gateway testing
API
design
Industrialized
QA & release
process
Organize
Standardized
dev. tools
Standardized
architectural stack
Standardized
methodology
AdHoc
Standard code
template
Copyright © 2013 Accenture. All rights reserved.

19. Developer Community
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14

20. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Automated
community
mgmt
Automated
external code
review & test
Tactical
Regular devfocused events
Dedicated evangelist
and community mgr
Collaborative
community mgmt portal
Organize
Automated doc &
sample code generation
Self-service Portal
Contract customer
support process
AdHoc
Static portal
Standardized doc
& sample code
Copyright © 2013 Accenture. All rights reserved.

21. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Automated
community
mgmt
Apps
API Gateway
Automated
external code
review & test
Back-end
Services
Regular devfocused events
Tactical
Users
Dedicated evangelist
and community mgr
Organize
Collaborative
community mgmt portal
Automated doc &
Code Analysis
Automated Test Generation
sample code generation
Self-service Portal
Contract customer
support process
AdHoc
Static portal
Standardized doc
& sample code
Copyright © 2013 Accenture. All rights reserved.

22. Optimization
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17

23. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Tactical
Predictive
Continuous
optimization
Organize
Closed loop
live analytics
Bus. & operational
pattern mining
Cross-system analytics
AdHoc
Op. metrics
Standard Op. reporting
Op.-level
instrumentation
Adv. Op.-level and buslevel instrumentation &
reporting
Copyright © 2013 Accenture. All rights reserved.

24. Accenture API Management Suite
API Maturity Model
Mission
Critical
Industrial
Tactical
Predictive
Continuous
optimization
Organize
Closed loop
live analytics
Bus. & operational
pattern mining
Cross-system analytics
AdHoc
Op. metrics
Standard Op. reporting
Op.-level
instrumentation
Adv. Op.-level and buslevel instrumentation &
reporting
Copyright © 2013 Accenture. All rights reserved.

25. Using the Model
Copyright © 2013 Accenture. All rights reserved.
20

26. Accenture API Management Suite
API Maturity Model
Mission
Critical
API ecosystem
Evangelize and
Community Dev.
Product launch
Industrial
Automated
customer-centric
analytics
Personalized SLA
SLA modeling
& mgmt
Elastic back-end
architecture
Metering &
monetization
Automated
development
Organize
Tactical
Automated
Automated
community
Product roadmap
backward
mgmt
compatibility
Predictive
Automated
Automated testing
Caching &
external code
Product manager
security
traffic mgmt
review & test
performance
Cross-group
testing
Regular devHA API
governance
Automated
focused events Continuous
gateway
gateway
optimization
Success
testing
Dedicated evangelist
metrics
Identity &
Industrialized
and community mgr
access
QA & release
Key use
mgmt
process
cases
API
Collaborative
design
community mgmt portal
Overall arch
Closed loop
Stakedesign
live analytics
holder
Standardized
Automated doc &
dev. tools
Rationalize
sample code generation
Vision
Standardized
OGST
Self-service Portal
architectural stack
Inventorize
Bus. & operational
pattern mining
Standardized
Contract customer
methodology
Cross-system analytics
support process
Standard code
Standardized doc
template
Adv. Op.-level and bus& sample code
Adlevel instrumentation &
Static portal
Hoc
Op.-level
reporting
Copyright © 2013 Accenture. All rights reserved.
Standard Op. reporting
Op. metrics
instrumentation

27. Now what?
From API Enablement to Industrialization
Assess yourself:
- Map where you want to go
- Identify how to get there
- Articulate why
Maturity Model to be published in January
Copyright © 2013 Accenture. All rights reserved.
22

28. Questions?
Accenture
Apigee
Teresa Tung
@accenture
Brian Pagano
@apigee

29. Thank you
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slideshare.com/apigee!
linkedin.com/company/apigee!