The November Tobacco Review Committee meeting focused on developing a new strategic plan to guide tobacco control efforts over the next 10 years. The committee reviewed a draft plan that identified priority populations like low SES groups, young adults, and youth. It outlined goals to reduce tobacco use, initiation, and health disparities among these populations. Next steps include gathering stakeholder feedback on the plan and aligning funding with the new strategies around social marketing, health systems changes, advocacy and policy work.
ConservationSpace is a collaborative project between several international museums to create a shared platform for documentation in the field of conservation. The platform will allow users to create condition reports, document handling and storage of objects, and share information. An updated version 2.0 of ConservationSpace is planned for mid-2016 and will include features such as templates, search functions, and report generation to help standardize documentation practices across institutions.
Este documento presenta una autobiografía de una joven llamada Jessica Moreno Moreno de 16 años. Describe su familia, sus pasatiempos favoritos que incluyen estar con amigos y la cocina, y su objetivo de convertirse en una profesional de la gastronomía. También expresa su interés en la tecnología y cómo podría ayudarla a lograr sus metas educativas y profesionales. Concluye reflexionando sobre el amor y la importancia de vivir el presente.
The November Tobacco Review Committee meeting focused on developing a new strategic plan to guide tobacco control efforts over the next 10 years. The committee reviewed a draft plan that identified priority populations like low SES groups, young adults, and youth. It outlined goals to reduce tobacco use, initiation, and health disparities among these populations. Next steps include gathering stakeholder feedback on the plan and aligning funding with the new strategies around social marketing, health systems changes, advocacy and policy work.
ConservationSpace is a collaborative project between several international museums to create a shared platform for documentation in the field of conservation. The platform will allow users to create condition reports, document handling and storage of objects, and share information. An updated version 2.0 of ConservationSpace is planned for mid-2016 and will include features such as templates, search functions, and report generation to help standardize documentation practices across institutions.
Este documento presenta una autobiografía de una joven llamada Jessica Moreno Moreno de 16 años. Describe su familia, sus pasatiempos favoritos que incluyen estar con amigos y la cocina, y su objetivo de convertirse en una profesional de la gastronomía. También expresa su interés en la tecnología y cómo podría ayudarla a lograr sus metas educativas y profesionales. Concluye reflexionando sobre el amor y la importancia de vivir el presente.
This presentation discusses creating an effective title sequence for a thriller film. It aims to determine what elements viewers find appealing, including the music, sounds, shot length, and overall impression. The presentation provides a sample title sequence for evaluation and solicits feedback on how to improve its target effectiveness and make the sequence as compelling as possible.
This document provides tips for successful direct mail copywriting. It recommends focusing on benefits to the recipient rather than features, keeping words, sentences, and paragraphs short for easy scanning, using active verbs and repetition, highlighting benefits like saving money, and testing materials. It also suggests collaborating with designers and using multiple pages, images, and formats to encourage engagement and response.
Portable X-ray fluorescence spectrometry (pXRF) allows for non-destructive analysis of archaeological artifacts but has limitations. Surface analyses may not be representative of the bulk composition due to corrosion effects. Different instruments require calibration and may not produce directly comparable results without standards. pXRF can provide an initial analysis of components but more accurate analysis of alloy composition requires other techniques on cleaned samples.
The document discusses various tools and methods used by the National Weather Service (NWS) to provide weather situational awareness and emergency communications, including through social media. It describes communication platforms like NWSChat, Twitter, Facebook, and mobile apps that allow two-way information sharing. It emphasizes using social media to have a "transactional" relationship with the public, where information is confirmed from multiple sources before taking protective action. The NWS is experimenting with social media to better engage the public and emergency managers in weather discussions and decision-making.
Este documento proporciona consejos sobre las tres fases de una entrevista de trabajo: antes, durante y después. Antes de la entrevista, se recomienda investigar sobre la empresa y prepararse vistiéndose de manera apropiada y discreta. Durante la entrevista, se debe saludar de manera firme, escuchar activamente, mantener el contacto visual y responder con seguridad, entre otras cosas. Después de la entrevista, se aconseja evaluar el propio desempeño para identificar áreas de mejora.
This document discusses the spiritual and cosmological roots of biodynamic agriculture according to Rudolf Steiner. It describes how biodynamic farmers view the farm as a living organism and take into account cosmic forces and spiritual beings. The key principles of biodynamic agriculture include using special preparations to harmonize farm relations with the earth, viewing the farm as a unified organism, and considering the farm's individuality and diversity. Farmers develop a connection with nature and care for the land as both an economic and cultural activity.
This presentation discusses creating an effective title sequence for a thriller film. It aims to determine what elements viewers find appealing, including the music, sounds, shot length, and overall impression. The presentation provides a sample title sequence for evaluation and solicits feedback on how to improve its target effectiveness and make the sequence as compelling as possible.
This document provides tips for successful direct mail copywriting. It recommends focusing on benefits to the recipient rather than features, keeping words, sentences, and paragraphs short for easy scanning, using active verbs and repetition, highlighting benefits like saving money, and testing materials. It also suggests collaborating with designers and using multiple pages, images, and formats to encourage engagement and response.
Portable X-ray fluorescence spectrometry (pXRF) allows for non-destructive analysis of archaeological artifacts but has limitations. Surface analyses may not be representative of the bulk composition due to corrosion effects. Different instruments require calibration and may not produce directly comparable results without standards. pXRF can provide an initial analysis of components but more accurate analysis of alloy composition requires other techniques on cleaned samples.
The document discusses various tools and methods used by the National Weather Service (NWS) to provide weather situational awareness and emergency communications, including through social media. It describes communication platforms like NWSChat, Twitter, Facebook, and mobile apps that allow two-way information sharing. It emphasizes using social media to have a "transactional" relationship with the public, where information is confirmed from multiple sources before taking protective action. The NWS is experimenting with social media to better engage the public and emergency managers in weather discussions and decision-making.
Este documento proporciona consejos sobre las tres fases de una entrevista de trabajo: antes, durante y después. Antes de la entrevista, se recomienda investigar sobre la empresa y prepararse vistiéndose de manera apropiada y discreta. Durante la entrevista, se debe saludar de manera firme, escuchar activamente, mantener el contacto visual y responder con seguridad, entre otras cosas. Después de la entrevista, se aconseja evaluar el propio desempeño para identificar áreas de mejora.
This document discusses the spiritual and cosmological roots of biodynamic agriculture according to Rudolf Steiner. It describes how biodynamic farmers view the farm as a living organism and take into account cosmic forces and spiritual beings. The key principles of biodynamic agriculture include using special preparations to harmonize farm relations with the earth, viewing the farm as a unified organism, and considering the farm's individuality and diversity. Farmers develop a connection with nature and care for the land as both an economic and cultural activity.
Oplæg holdt på MetroExpress' Brunch Briefing arrangement:
http://mxmedia.dk/event/gratis-brunch-briefing-fra-brandimage-til-brandede-oplevelser/
Forbrugeren anno 2015 befinder sig i en verden, hvor den teknologiske udvikling hele tiden føder nye former for kommunikation og indkøbsmuligheder. Forbrugeren har mange holdninger til disse nye muligheder og vil meget gerne i dialog med virksomhederne bag.
Dagligt er der masser af møder virksomheder og forbrugere imellem – nogle af dem kan virksomheden kontrollere andre ikke. Disse møder påvirker samlet set forbrugerens købsbeslutning, præferencer og loyalitet. I dag er det derfor ikke længere nok at ”se godt ud”. Virksomheden skal derimod kunne leve brandet der, hvor forbrugeren møder virksomheden både fysisk og digitalt.
Analyse: Hvem giver de bedste kundeoplevelser og hvordan?
Brandhouse har for andet år i træk gennemført Danmarks største analyse af, hvordan virksomheden opleves med forbrugernes øjne. Analysen afdækker også, hvem der giver kunderne de bedste oplevelser.
Analysen indeholder mere end 75.000 unikke kundeoplevelser, som giver en værdifuld viden om forbrugerne, deres behov og ikke mindst deres drømme. Den tegner et billede af de generelle tendenser, vi pt. ser hos forbrugerne – alt sammen viden, der er vigtig for at drive en god forretning.
Deltag og få nye idéer
Deltag i denne Brunch briefing og få indsigt i analysens konklusioner samt idéer til, hvordan en virksomhed vinder forbrugerens gunst.
Du får konkrete tal på:
• Hvilken loyalitet kunden giver tilbage på en god kundeoplevelse
• Hvor og hvor mange, der oplever en god kundeoplevelse
• Genkøbsgraden på den gode kundeoplevelse
Desuden får du inspiration til:
• Hvordan man skaber værdifulde relationer til kunderne
• De forretningsmæssige udfordringer der er i gap’et mellem kundeoplevelser og loyalitet
• De 5 afgørende ting, du skal have tjek på for at være kundefokuseret.
Vi har inviteret Martin Gjerløff strategisk direktør hos Brandhouse og rådgiver indenfor digital strategy, content-, loyalty- og cross channel marketing til at dele hans viden med os til denne Brunch Briefing.
Hvor:
Hos metroxpress
Lygten 39
2400 KBH NV
Hvornår:
Torsdag 5. februar kl.09.00 – 11.00
Vi har kun 50 pladser og vi inviterer alle vores samarbejdspartnere og det er mange. Plus vores 3000 nyhedsbrev modtagere.
Kundeservice er ikke for begyndere, studerende eller outsourcing. Kundeservice er din vigtigste kanal til at gøre kunderne glade - og til at få input til at gøre dit arbejde endnu bedre.
Slides fra Peytz & Co's morgeninspiration om Digital Kundeservice - 10 november 2016
Ledelse i udvikling - At arbejde med organisationskultur i VisitDenmark Anne Johansen
VisitDenmark er én af de organisationer, som forstår at undgå metaltræthed gennem et kontinuerligt arbejde med organisationskulturen. Aktiv dialog, gode rammer for opfølgning samt konkrete fremtidige handlingsplaner er bare nogle af de ting, som gør, at VisitDenmark fastholder fokus på målingen.
Hvad er content marketing og hvordan bliver det brugt i danske virksomheder? Går i dybden med cases og erfaringer fra Content Marketing Bogen. Præsenteret af Joakim Ditlev til møde i netværksgruppe hos IAA, Danmark, 26. november 2014.
Segmentering giver indsigt i, hvor vi skal vokse, hvem vi skal kontakte, og hvad vi skal tilbyde. Mange virksomheder oplever, at de ikke får tilstrækkelig værdi ud af at arbejde med segmentering, ofte fordi, de er uopmærksomme på, at det handler om mennesker. I dette indlæg får du et bud på, hvordan segmentering kan understøtte virksomhedens værdiskabelse og differentieringsstrategi.
Søren giver dig inspiration og helt konkrete redskaber til at kortlægge, designe og implementere attraktive, effektive og anderledes B2B kunderejser.
I dette oplæg kan du samtidig opleve, hvordan grafisk facilitering/recording kan anvendes til at styrke formidling, erindring og effekt.
Præsentation af Brodersem + Kobborg for HH elever på Ringkøbing HandelsskoleBrodersen Kobborg
Bent Brodersen og Johnni Rindom's oplæg og præsentation af smykke, ure og brille forretningen Brodersen + Kobborg i Ringkøbing. I slideshowet bliver der dels gennemgået en masse overordnet teori og generelle betragtninger og overvejelser - og der bliver gået mere i dybden med de tekniske ting omkring webshop og salg af ure og smykker på nettet. Kan man sælge Ole Lynggaard og Georg Jensen på nettet ?
Caseeksempler på strategisk design
Strategisk design har altid noget at gøre med forandringer. Det handler om serviceydelser, arbejdsprocesser, virksomhedskultur og en fornyet forretningsstrategi.
Her følger caseeksempler fra vores arbejde med organisationsudvikling i Slagelse Kommune og Optimera samt forretningsudvikling i Dansk Biblioteksforening.
This document discusses the degradation of plastics over time. It examines research on the breakdown of various plastic materials, such as polyethylene bottles and polystyrene cups, when exposed to different environmental conditions like weather, sediment, and heat over periods of 2 years. The research found that plastic type and environment significantly impact degradation rates, with thermal aging causing faster breakdown than weather or water exposure. Most plastics showed chemical changes within 24 months, with polyurethane breaking down most quickly. Cigarette butts were also examined and found to degrade into paper and acetic acid. Understanding plastic degradation can help address the global pollution problem.
This document discusses sustainable transport and packaging materials for artworks. It summarizes the risks involved in transporting cultural heritage like vibration, climate changes, theft and accidents. It outlines preventative measures like planning, confidentiality, gloves, experienced handlers, adequate packaging, labeling, fastening, couriers, supervision and equipment to control temperature and humidity. It also notes the dilemma between requirements for transporting art versus sustainable solutions. Different transport methods like trucks, planes, ships and trains are discussed in terms of sustainability. Finally, it provides examples of sustainable packaging and transport approaches like reusable crates, flexible packaging systems and virtual couriering.
1. The document provides guidance on practicing integrated pest management (IPM) in a calm and reasonable manner. It advises focusing IPM efforts on key areas like sanitation, exclusion of pests, and monitoring, rather than trying to inspect and treat everything.
2. Effective monitoring of pest populations involves using traps, record keeping, and identifying problem areas. Traps should be placed strategically and checked regularly.
3. Proper inspection is the foundation of any IPM program. Inspections should be routine and involve looking for pests, signs of pests, and conditions that could attract pests. Focus inspection on vulnerable areas and artifacts.
7. De vigtigste ambassadører
Medarbejderne
• TRUST ambassadører
• Kultur ambassadører
• TAL ORDENTLIGT ambassadører
• Involveret i alt – lige fra den daglige
drift ‐> brand ‐> kulturen ‐>
strategien
• Vores VIGTIGSTE grundstof
Kunderne
• Eksisterende kunder før nye kunder
• Inspirationskilder til forbedringer og
nye tiltag
• Ambassadører for TRUST og TAL
ORDENTLIGT
• Vores levebrød OG medspillere
7
18. call me – et stærkt holdningsbaseret og
formålsdrevet brand
18
19. Resultater
19
Medarbejder loyalitet
98% siger, at Call me tilbyder kunden value4money
99% af medarbejderne er stolte over Call me
99% af medarbejderne tror på strategien
Kunde loyalitet
Danmarks mest loyale kunder i 2015
Trustpilot på 8.5
Den positive PR score
Har ligget over øvrige telemarked siden 2012 (6‐>47)
Mobilselskabet med det bedste image 2015
Præference
Firedoblet siden 2011
Marketing SOV spend blandt laveste i DK
Partnerskaber
Driver adgang til partnerskaber for små penge
Tal ordentligt driver salget
CPA ‐40% når Tal ordentligt er med i RTB flow
Tal ordentligt bannerne assisterer i ca. 99% af RTB salg
21. • 2012: DANISH INSIGHTS AWARD
• 2012: RAMBUK – involverings prisen
• 2012: THE TRUE AWARD
• 2013: DANISH INTERNET AWARD
• 2013: CANNES LION (pr award)
• 2015: LOYALTY AWARD – mest loyale
kunder i branchen
• 2015: BRANCHENS BEDSTE IMAGE
• 2015: ÅRETS SPROGVOGTER
• 2015: ÅRETS
IVÆRKSÆTTERVENLIGE
VIRKSOMHED
• 2015: ADVERTISING EFFECTIVENESS
AWARD
• 2016: AXGIL AWARD – CALL ME AS A
SOCIAL RESPONSIBLE
ORGANISATION THAT EMBRASES
DIVERSITY
• 2016: NOMINATED TO DANISH
DESIGN AWARD FOR THE CALL ME
NARRATIVE; ‘TAL ORDENTLIGT’
Award winner
24. Call me’s ambition
• Vi drømmer om at være med til at skabe en bedre verden
• Vi er et mobilselskab med holdning og karaktér
• Vi tør forholde os til den verden, vi er en del af
• Vi lever af at forbinde mennesker via ord
24
Ord er magiske – de kan skabe og de kan dræbe. Ord har
konsekvenser.
Derfor føler vi, at vi har et ansvar for at udfordre os selv og vores
kunder i jagten på at TALE ORDENTLIGT