Angela Beaumont is seeking a position as a Medical Office Assistant/Health Unit Coordinator. She has over 20 years of experience in customer service roles in healthcare fields including phlebotomy, medical assisting, and personal care. Her education includes a diploma as a Medical Office Assistant/Health Unit Coordinator from Academy of Learning as well as training from Algonquin College and Alberta Vocational College.

1. Angela Beaumont
3095 Spence Wynd SW
Edmonton, Alberta
T6X 0H7
(780) 599-0280
angbeaumont@yahoo.ca
OBJECTIVE
To secure a job as a professional Medical Office Assistant/Health Unit Coordinator.
HIGHLIGHTS
 Flexible and hardworking in dead-line driven environments.
 Patient and empathetic with an extensive background in conflict resolution and customer
care.
 Self-motivated with exceptional communication skills.
EDUCATION
Academy of Learning
Medical Office Assistant/Health Unit Coordinator Diploma September 2014-August 2015
With honors
Algonquin College
Training program developed for Canadian Blood Services.
Technical skills theory and phlebotomy October 2008 –April 2009
Alberta Vocational College (now Norquest)
Personal Support Aide (PSA),core and advanced February 1998-August 1998
Mount Allison University
Bachelor of Arts Psychology and Sociology September 1985-April 1989
WORK HISTORY
November 2014 – Present Sentinel Storage Assistant Manager
September 2011 - July 2012 Shannex-Alzheimer Unit Client Services Assistant
March 2000 – January 2011 Canadian Blood Services Phlebotomist/Clinic assistant/
Workroom
April 2005 – October 2005 Canadian Blood Services Lab Attendant
April 1995 – March 2000 Paramed Home Healthcare Personal Support Aide
SKILLS
Medical
 Phlebotomy procedures
 Collected and processed blood

2.  Monitored Vital Signs
 CPR/First Aid with AED certification
 Medical terminology
 Changing of sterile dressing
 Medication administration
 Homecare,Senior care,personal care
 Cared for and supervised patients with Dementia
Leadership and Training
 Coached staff in customer service
 Facilitated and trained new staff
 Bi-yearly staff recertification
 Have Ergonomics certification and performed training
 WHMIS certified and instructed training
Organization
 Proper following of Standard Operating Procedures
 Day to day operations and maintaining equipment
 Maintained accurate records regarding donor, patients, equipment and documents
 Filing of documents
Communication and Customer service
 Customer service including internal and external customers
 Interdepartmental correspondence
 Over 20 years of experience in customer service in diverse fields
PROFFESSIONAL DEVELOPMENT
 Canadian Red Cross, Emergency First Aid with CPR LevelC and AED
 Customer Service Excellence Training
 Alzheimer Society, U-First Training
 Instructional Staff Training Program, Preceptor and On the Job Trainer Instructor
 Louder Than Words, How do deal with difficult people
 Ergonomic Hazard Workplace Inspection Training, CBS
 Medication Awareness in Long Term Care Facilities
 Surehire, Mask Fitting Certification
 Alberta Netcare PortalTraining
References available upon request.