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© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
User experience explained
Andreas England
Principal Experience Consultant @ Arrk group
Autumn 2017
© Arrk Group 2017www.arrkgroup.com
Setting the context of the user experience
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
Usability
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
Motivational quote
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
© Arrk Group 2017www.arrkgroup.com
Listen to the users
© Arrk Group 2017www.arrkgroup.com
EmbArrk™: Core principles
© Arrk Group 2017www.arrkgroup.com
EmbArrk
© Arrk Group 2017www.arrkgroup.com
UI/UX… or
Usability
at Arrk
Close
© Arrk Group 2017www.arrkgroup.com
Thank you

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Andreas's user experience meetup presentation at Arrk Manchester

Editor's Notes

  1. Serverless/Usability intro slide
  2. Ben is currently Digital Head of User Experience at the Department for Work and Pensions (DWP). 2014
  3. 1. Use commonly understood, lean and agile practices and metaphors 2. Always retain a user-first, customer-first mindset 3. As soon as possible go-look-see ( gemba ) 4. Be goal driven; seek quantitive, numerical outcomes 5. Time-box everything and move with pace 6. Tune down the scope and up the level of abstraction 7. Break it down; always keep it small and solvable 8. Use iterative cycles and refine to a high-quality outcome 9. Manifest an environment of collaborative innovation 10. Adhere to a strict, structured process 11. Adopted an open source open learning stance 12. Remain adaptive and flexible 13. Test early and test often 14. Be open minded and inclusive in outlook and behaviour 15. EQ++; value both hard and soft skills 16. Prefer the pragmatic over the purist