Andrea Dener -- Resume
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This document is a resume for Andrea Dener. It summarizes her professional experience as a senior administrative assistant and production coordinator at World Wrestling Entertainment from 1996-2014, and as a customer service manager at TNT Express Worldwide from 1984-1996. Her roles included supporting senior directors, managing schedules and communications, coordinating projects and shipments, and providing outstanding customer service. She has strong skills in Microsoft Office, communication, problem solving, and building relationships.
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Biography of Shree Dandekar | Technology and Software Industry
Andrea Dener -- Resume
- 1. ANDREA DENER 6 WakefieldRoad,Wilton,CT 06897 (203) 561-2405 andrea.dener2016@gmail.com http://www.linkedin.com/pub/andrea-dener/a2/170/83 Profile Passionate andpolished professional AdministrativeAssistantwho enjoysthe personal challenge of contributing experience,energy,andenthusiasmtosupportthe teamandthe supervisor’ssuccess. Excelsatprioritizing,multi-tasking and followingthroughtoachieve projectsuccess. ProficientinMicrosoft Office;quicklylearnandmasternewtechnology. Possesses Global visionandexperience.Excellentverbal,written,andinterpersonal skills. Strongreputationforbuilding lastingrelationshipswithclients&vendors. Professional Experience WorldWrestlingEntertainment,Inc.,Stamford, CT 1996 – 2014 SeniorAdministrative Assistantto the SeniorDirectorof International Programming ProductionCoordinator OperationsSpecialist SeniorAdministrativeAssistantto theSenior Director of InternationalProgramming Supportedthe overall workflowof International productiondepartment(25people) toensure SeniorDirector was effective inhisposition Managed Outlookemailsandcalendar,expense reportsviaConcur,providedphonecoverage,providedvendor invoice supporttoensure on-timepayment Prepared documentation fordaily&weekly meetingswithSeniorManagementand6+ internal departments Maintainedthoroughcommunicationwithdepartmentto ensure all schedulesanddeadlinesweremet; reportedchanges andconveyeddelaystoensure everyone wasinformedandkeptup-to-date Scheduled weekly departmentalmeetings,tooknotes,distributedtoProduction,Sales,and Creativeteams Coordinatedandmanaged6 annual projects requiringwrittenand/orverbal translations Scheduled weekly&monthly conference callswithclients,bothexternal andinternal,tomaintainstrong relationships,discussongoingpromotions,resolve problems Supported newhires&interns before andduringtheirtime withthe company Production Coordinator /OperationsSpecialist Assistedandsupported 6+internal departmentstoeffectasmoothworkflow Ensuredproductiondemands/deadlineswere met andcommunicated ongoingpromotions to25 producers Provided outstandingCustomerService viaemail,phone,andfax toglobal clientbase of 100+ affiliates Ensured timelydeliveryof programmingandpromotionalmaterialsvia satellite,courier,anddigitally soall clientsmettheirbroadcast& promotional deadlines Maintained programmingdetailson 60+ pagesof WWE.com to ensure accuracyof information&logos Proactively prevented problems wheneverpossible, providedquick andefficientsolutionswhenneeded Improved communication withBroadcastOperationsteam, resultingin 100% increased workflow &efficiency Coordinated &tracked60+ extremelytime-sensitive shipmentsshipped domestically&internationally ona weekly basis TNT ExpressWorldwide,Stamford,CT, JFK Airport, & GardenCity, NY 1984 – 1996 CustomerService Manager/OperationsManager ProvidedoutstandingCustomerService toglobal clientbase viaphone,fax,andcomputer Successful problemresolution resultingin100% customerretention Ensuredon-time deliveryof documentsandpackagesinternationally&domestically Education Canada College, Associateof ArtsDegree in Liberal Arts RedwoodCity,CA