David Mason IOTA SERVICES PTY LTD.

1. An Innovation Leap
for Leak Detection
Across the Network
David Mason
Customer Director | Iota Services
March 2023
Commercial in confidence

2. A genuine partner to the global water industry
Who Is Iota?
Commercial in confidence
A wholly owned subsidiary of South East Water

3. Network Bursts
South East Water Network
Delivering:
• Water
• Sewerage
• Recycled water
Servicing 1.9 million people
Pipe Network: 14,381 km’s of water mains

4. Water Scarcity Drives Need for a Smarter Approach
Figure from Water for a Thriving Future report by Melbourne Water
Supply and demand scenarios in Melbourne
Commercial in confidence

5. The Need For Digital in Water
Utilities face growing challenges
Ageing assets
Rising customer
expectations
Water scarcity
from climate change
and population growth
Commercial in confidence

6. Digital is Central to Meeting SE Water's Customer Priorities
Get the basics
right, always
Support my
community, protect
our environment
Make my
experience better
Fair and
affordable for all
Warn me,
inform me
Digital initiatives are key to many of these

7. Not the main cause of
non-revenue water !!
Network Bursts

8. Current Practice vs. The Future
Commercial in confidence
Economically scalable
Traditional Approach.
Manual Listening
Sticks
New Innovative Approach.
IoT platform + Digital Meter with
integrated network leak detection

9. Network Leak Detection at Scale
Vibration Sensor integrated to detect leaks
Digital Meter
Commercial in confidence
Shift network
maintenance from
reactive to proactive
Identify network leaks
before they are visible

10. Minimising non-revenue water losses
Evidence of leak
Post
repair
Leak detected
After network leak repair
Before network leak repair
Heat map – Digital meter sensor data
South East Water Case Study
Commercial in confidence
Leak detected
Post repair

11. South East Water Digital Utility Outcomes at Scale
Expected water saved
(Annually at full deployment)
1.63 GL (>1%)
Sotto® network leak
sensors deployed
31,700 meters
Reduced Network Leaks
Customers notified of a
potential leak
Saved by customers
$2.6 million
Water saved from 81,900
meters deployed
659 ML
Average saved off customers
next quarterly bill
$407
12,200
(13%)
Reduced Customer Leaks
Commercial in confidence
Data on March 17, 2023

12. Digital Meters Deliver Exponentially More Data
Per mechanical meter
1
Per digital meter
6,661
Data Points Per Quarter
mechanical meters
4 million
digital meters
26 billion
Data Points Per Annum
6,661 times more data
Based on South East Water’s future network of 1,000,000 digital water meters

13. South East Water
Advanced analytics One million+ devices Virtual leak locator
What’s next
Commercial in confidence

14. Collaboration
Iota’s Role Within the Industry
Commercial in confidence
Partners Collaboration with industry leaders

15. david.mason@iota.net.au iotaservices.com.au
Thank you