Digital technology is transforming the industrial and manufacturing world. Industry 4.0 companies need flexible systems to fully connect their stakeholders all along the value chain. Camka is a leap forward in remote maintenance and assistance, delivering first-rate experience to customers, suppliers and employees. www.amplexor.com/camka

1. CAMKA, YOUR HANDS-ON PARTNER
FOR SERVICE EXCELLENCE
Digital technology is transforming the industrial and manufacturing world. Industry 4.0
companies need flexible systems to fully connect their stakeholders all along the value
chain. Camka is a leap forward in remote maintenance and assistance, delivering
first-rate experience to customers, suppliers and employees.

2. PREMIUM SUPPORT
FOR ON-SITE TECHNICIANS
Camka connects your field technicians with
in-house qualified experts through a secure
collaboration platform.
User-centric collaborative interface
Shared whiteboard, documents and pictures
Offline mode with seamless synchronization
Flexible mission reports
High-quality audio + video streaming technology
Cross-platform and multi-OS compatibility
SaaS or On Premise deployment
Enterprise system integration (LDAP, CRM, CMMS, CMS…)
HOW DOES IT WORK?
Access Camka
on any device
Select an expert
by skill or topic
Open the incident:
Automatic ticket creation
Collaborate with
interactive tools
Problem solved:
Ticket closed
Generate
incident report
1 2 3
6
5 4

3. REPAIR MAINTENANCE AND OVERHAUL
Ensure a secure and efficient construction site,
gathering and structuring all related information
and supervising resources and time.
Support field technicians in complex machinery
maintenance and repair with real-time information
or remote expertise.
The advanced multimedia capabilities of Camka
transform this simple user-friendly platform into
a powerful training tool.
Simplify intervention procedures and streamline
inspections’ workflows through structured guidelines
and reports.
Shorter intervention times
Higher service-quality
Higher involvement of the domain experts
CONSTRUCTION SITE SUPERVISION TRAINING
END-TO-END COLLABORATIVE PLATFORM
QUALIFIED
ON-SITE
INTERVENTIONS
Empower all your
staff to assist even
in the most complex
operations, reducing
the need for specialized
training or highly
qualified technicians.
Simplify maintenance
procedures and assure
top quality service with
expert guidance and
real-time multimedia
support.
Control service
quality and trace all
your operations and
clients’ reports through
Camka’s advanced
ticketing and reporting
system.
Memorable users’
experience will
reflect on increased
product usage, higher
conversion rates and
larger average order
value.
HIGHER
CUSTOMER
SATISFACTION
LESS
DOWNTIME
AND ERRORS
CONTINUOUS
PERFORMANCE
MONITORING
IMPROVED
BUSINESS
RESULTS
Ensuring faster and
error-free inspections
and repairs, Camka
offers a premium
customer experience
and service
differentiation.
Low cost operations
Higher production ratio
Knowledge sharing
Team and projects’ overview
Live monitoring for compliance
Detailed task management
Intuitive and accessible to all
Available on-the-go in any device
Higher engagement with video capabilities
USE CASES

4. Discover how AMPLEXOR can help
to create premium after-sales experiences.
sales@amplexor.com
www.amplexor.com/camka
ABOUT AMPLEXOR
AMPLEXOR is a leading digital solution provider offering global compliance,
digital experience and content solutions. Established in 22 countries with more
than 1,850 employees across three continents we deliver innovative solutions
to tackle content-based challenges in the fields of aerospace and defense,
automotive and manufacturing, consumer products, retail and distribution,
energy and environment, finance, life sciences and the public sector. © Copyright 2017 AMPLEXOR
Contact us
today