Christos Sotiriou, Lead iOS Software Engineer and Paris Stagkopoulos, Lead Android Software Engineer at ATCOM unveil the scope, challenges and technologies behind the coffee and phygital lunch interactive installations presented at this year’s ATCOM Next.

1. Ambient Intelligence

2. Scope
 Intended for Smart Shops, Food Services, and more
 Increase the quality and speed of service.
 Gives a cost-efficient opportunity to give customers a more
personalized service experience.
 Create an attraction for larger audience

3. Challenges
 Integrating the physical to digital realm
 Synchronization of multiple services and needs in real time.
 Provide seamless ubiquitous interaction between people and
machines
 High performance.

4. Coffee
 User has submitted his coffee
preferences
 User approaches the bar
(iBeacon technology)
 In a few seconds, users
preferences are displayed to the
bartender
 User also sees his name in the
nearby screen

5. Phygital Lunch
 Client can create and order a burger
 The kitchen receives the order and
processes it
 User is notified when his order is ready.

6. How Does It work?

7. How Does It work?

8. How Does It work?
Azure Cloud
Service
Event Stream Event Stream
Event
Stream
Mobile
Bar
Κουζίνα

9. Technologies Used
 iBeacon Technology
 Mobile apps: Native + NodeJS Runtime
(Custom - Made)
 socket.io (delivering messages and
notifications)
 Backend: NodeJS (sockets, order streaming,
queuing)

10. Think about
TIME

11. Think about
CLIENT
EXPERIENCE

12. Think about
FUN