This document summarizes Allison Anderson's presentation on social computing at Intel. It discusses how Intel uses social platforms like Planet Blue, which saw a large growth in communities and contributions. Learning is a key focus, with 70% said to come from informal and mediated experiences through connecting on social platforms. The presentation envisions new roles for learning professionals in guiding employees through these social tools and content to help accelerate innovation through sharing.

1. Social Gets Down to
Work
Allison Anderson
Learning Innovation PM
Intel Corporation
May 25, 2010
1 Intel Confidential

2. About Allison
• Learning Innovation Program Mgr.
• Global Lead - Learning Community of
Practice
• 20+ years in learning, 13 yrs at Intel
• Wife and Step-mom
• Actress
• Puppus Gigantus & Puppus Smartus (canine)
2 Intel Confidential

3. Social Computing
at Intel
3 Intel Confidential

4. Social Computing Platform
C
o
m
m
u
n
i
Professional t Wiki
Networking i
Blogs
e iTube
s
4 Intel Confidential

5. Planet Blue
1300
Communities
4 million site views*
87,000 contributions*
*(EOY ’09)
5 Intel Confidential

6. Governance & Employee Practices
Internal External
6 Intel Confidential

7. Social Computing
for Learning
7 Intel Confidential

8. Formal
Learning Informal & Mediated
Learning
10%
20% 70%
Learn
Connect
Experience
8 Intel Confidential

9. Learning Community of Practice
Mission:
Events Maintain and strengthen the global network of learning professionals in
Discussions
order to increase individual performance and improve the impact of
learning on the business.
Speakers
Meetings Goals:
Community • Accelerate learning innovation thru peer sharing
Resources
• Drive professional growth
• Reduce redundancy through awareness and sharing
Awards
• Recognize global learning achievements
LCoP Lead: Allison Anderson
GAR
Macy Lim
Over 10 years
GAM
Over 350 members GER Allison Anderson
Across all GEOs, groups and roles Darren
Galvin Mike Villa
9 Intel Confidential

10. Before Planet Blue = 175
10
1 Yr after Planet Blue = 384
Intel Confidential

11. 11 Intel Confidential

12. 12 Intel Confidential

13. How do we get there?
13 Intel Confidential

14. Keep
your
long
range
plan
in
mind
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15. Look at the
small details
that move
you forward
15 Intel Confidential

16. Look at the broader
picture and find partners
16 Intel Confidential

17. New Times = New Roles
• Get to know your audience
• Transition Change Management
• Partnerships and opportunities
• Create, facilitate and negotiate communities
• Become a contributor / consumer
• Guidance Counselors
• User Experience Design
• Learning Architect
• Feed content into the system
• Understand the applications of the technology
• Make it easy, and get out of the way
17 Intel Confidential

18. 18 Intel Confidential

19. Learn Connect Experience
• Courses • Your manager • JIT Learning
• External programs • Peers • Performer Support
• Business skill courses • Coaches • Stretch assignments
• Technical courses • Mentors and Mentoring • Expat Assignments
• Action Learning • Business partners • Career Development
• Event-based programs • Industry experts • Increased decision
• Become an instructor making authority
• Communities
• More risk &
accountability
10% 20% 70%
19 Intel Confidential

20. “Don’t be encumbered by history… go
off and do something wonderful.”
Robert Noyce
Co-Founder, Intel Corporation
20 Intel Confidential