SlideShare a Scribd company logo
7/16/2015
1
Liking Millennial Hires:
Connecting, Understanding and
Guiding a New Generation of
Employees
Ryan Winget
Assistant Director for Housing
for Resident Life
Hometown:
6 word career story
Strengths
Twitter/linkedin
Allie Ricker
Assistant Director for Career
Exploration and Education
M.Ed., Ed.S. in
Counselor Education
Hometown:Boynton Beach,FL
“Empowering students to see
their potential”
Developer-Learner-Empathy-
Discipline-Input
@Allie_UFCRC
Today’s Objectives
Understand the qualities and
characteristics of Millennial students
Explore strategies to connect to
Millennials in college recruitment
Discover methods for helping
Millennials succeed in the workplace
7/16/2015
2
Who are Millennials?
What do we know
about this generation
of students?
The Generations
How are Millennials characterized?
Connected
Career-Minded
Confident
Activity: Millennial Adjectives
7/16/2015
3
The Good:
• Bright
• Confident
• Eager
• Hopeful
• Goal-minded
• Civic-minded
• Inclusive
• Tolerant
The Bad:
• Lack “soft skills”
• Lack discretion
• Lack patience
• Need “hand holding”
• Job-hoppers
The Ugly:
• Entitled
• Lazy
• Selfish
• Disrespectful
• Spoiled
Generational Differences
What makes this
generation unique?
7/16/2015
4
The Disconnect
• Understanding differences in generations
• Avoiding stereotypes
• Understanding the individual
• Providing learning opportunities and
feedback
Approximately 80 million Millennials!
Mature Workers vs. Millennials
Refining and Educating
Employers often say that Millennials need
refining in…
leadership, and written and verbal
communication skills
-NACE Job Outlook 2013
flexibility/adaptability and tactfulness
-NACE Job Outlook 2010
On-Campus Examples
• How do we model this on college campuses?
• Setting clear expectations and goals
• Giving the “WHY”
• Teachable moments
• Providing feedback
7/16/2015
5
How does this benefit recruiters?
The UF CRC has policies that ensure
respect and professionalism:
Student Policy Manual
Employer Policy Manual
Understanding Millennials
What do employers need to
know?
What are Millennials MOST
concerned about?
A.High Salary
B. Company image and culture
C.Flexible schedule
D.Upward mobility
What do Millennials want?
• Opportunity for advancement
• Job security
• Good insurance
• Friendly co-workers
• Opportunity for personal development
• Location
• High starting salary
• Recognition for good performance
• Opportunity for self expression
• Clearly defined assignments
• Connection to mission and opportunity to give back
7/16/2015
6
3 Things Every Employer Needs
to Know about Millennials
Lindsay Pollak, Millennial Workplace Expert
#1
Millennials see themselves as individuals
• Teddy bear vs.“Build-a-Bear”
• CDs vs. Playlists
Millennials need customization in the workplace
#2
Millennials Require Recognition
• Celebration of creativity and potential vs.
winning
Millennials crave recognition, feedback and
rewards
Millennials thrive when coached
#3
Millennials can’t live without technology
• Grew up with screens
Fuzzy line between work and home life
7/16/2015
7
Work-Life Balance
• Flexible work schedules
• Adaptability
• A “typical” work schedule Recruiting Millennials
How can employers make
an impact?
What do students find most
helpful in their job search?
Career Services 3.4
Friends 3.3
Faculty 3.1
Parents 3.0
Relatives 2.6
Alumni 2.4
(5-point scale 1=Not at all help to 5=Extremely helpful)
Koncz and Giordani (2006)
Where do students go for their
job search?
• Employer websites
• Friends
• Parent/Relatives
73% use career services during senior year
(The Class of 2012 Student Survey Report, NACE)
7/16/2015
8
Gator CareerLink Profile Social Media
Millennials feel intimately connected with
people through social media
See themselves in advertising
Value online reviews and feedback
“A Day in the Life”
What the career looks like… …And what the lifestyle looks like
Adjusting to the Workplace
Managing and
Engaging Millennials
7/16/2015
9
Transition and Challenges
a. Feeling isolated
b. Lack of support system
c. Personal Financial management
d. Needing constant direction from
superiors
e. Time-management
f. “Paying their dues”
g. Failing forward
Engagement
• Flexible work environment, but clear
expectations
• Provide honest, yet supportive feedback
• Consider recognition ideas
• Enhance mentoring relationships
Creating Connections
• Avoid generalizations
• Create a common language
• Build trust
• Take initiative and show empathy
• Embrace coaching and collaboration
• Listen and ask questions
• Observe and strategize
Gavatorta (2012)
“3 Cool Ideas”
• Design office space for sharing of ideas
• Assign projects to groups of employees
and evaluate as group
• Reverse mentoring program
7/16/2015
10
6 Principles of Millennial
Management
1. You be the leader.
2. Challenge me.
3. Let me work with friends.
4. Let’s have fun.
5. Respect me.
6. Be flexible.
Claire Raines (2012)
Millennials are NOW
TED- Scott Hess
Questions?
Allie Ricker: AlexandraR@crc.ufl.edu
Ryan Winget: RyanW@housing.ufl.edu

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Liking Millennial Hires : Understanding and Guiding a New Generation of Employees - Allie Ricker & Ryan Winget

  • 1. 7/16/2015 1 Liking Millennial Hires: Connecting, Understanding and Guiding a New Generation of Employees Ryan Winget Assistant Director for Housing for Resident Life Hometown: 6 word career story Strengths Twitter/linkedin Allie Ricker Assistant Director for Career Exploration and Education M.Ed., Ed.S. in Counselor Education Hometown:Boynton Beach,FL “Empowering students to see their potential” Developer-Learner-Empathy- Discipline-Input @Allie_UFCRC Today’s Objectives Understand the qualities and characteristics of Millennial students Explore strategies to connect to Millennials in college recruitment Discover methods for helping Millennials succeed in the workplace
  • 2. 7/16/2015 2 Who are Millennials? What do we know about this generation of students? The Generations How are Millennials characterized? Connected Career-Minded Confident Activity: Millennial Adjectives
  • 3. 7/16/2015 3 The Good: • Bright • Confident • Eager • Hopeful • Goal-minded • Civic-minded • Inclusive • Tolerant The Bad: • Lack “soft skills” • Lack discretion • Lack patience • Need “hand holding” • Job-hoppers The Ugly: • Entitled • Lazy • Selfish • Disrespectful • Spoiled Generational Differences What makes this generation unique?
  • 4. 7/16/2015 4 The Disconnect • Understanding differences in generations • Avoiding stereotypes • Understanding the individual • Providing learning opportunities and feedback Approximately 80 million Millennials! Mature Workers vs. Millennials Refining and Educating Employers often say that Millennials need refining in… leadership, and written and verbal communication skills -NACE Job Outlook 2013 flexibility/adaptability and tactfulness -NACE Job Outlook 2010 On-Campus Examples • How do we model this on college campuses? • Setting clear expectations and goals • Giving the “WHY” • Teachable moments • Providing feedback
  • 5. 7/16/2015 5 How does this benefit recruiters? The UF CRC has policies that ensure respect and professionalism: Student Policy Manual Employer Policy Manual Understanding Millennials What do employers need to know? What are Millennials MOST concerned about? A.High Salary B. Company image and culture C.Flexible schedule D.Upward mobility What do Millennials want? • Opportunity for advancement • Job security • Good insurance • Friendly co-workers • Opportunity for personal development • Location • High starting salary • Recognition for good performance • Opportunity for self expression • Clearly defined assignments • Connection to mission and opportunity to give back
  • 6. 7/16/2015 6 3 Things Every Employer Needs to Know about Millennials Lindsay Pollak, Millennial Workplace Expert #1 Millennials see themselves as individuals • Teddy bear vs.“Build-a-Bear” • CDs vs. Playlists Millennials need customization in the workplace #2 Millennials Require Recognition • Celebration of creativity and potential vs. winning Millennials crave recognition, feedback and rewards Millennials thrive when coached #3 Millennials can’t live without technology • Grew up with screens Fuzzy line between work and home life
  • 7. 7/16/2015 7 Work-Life Balance • Flexible work schedules • Adaptability • A “typical” work schedule Recruiting Millennials How can employers make an impact? What do students find most helpful in their job search? Career Services 3.4 Friends 3.3 Faculty 3.1 Parents 3.0 Relatives 2.6 Alumni 2.4 (5-point scale 1=Not at all help to 5=Extremely helpful) Koncz and Giordani (2006) Where do students go for their job search? • Employer websites • Friends • Parent/Relatives 73% use career services during senior year (The Class of 2012 Student Survey Report, NACE)
  • 8. 7/16/2015 8 Gator CareerLink Profile Social Media Millennials feel intimately connected with people through social media See themselves in advertising Value online reviews and feedback “A Day in the Life” What the career looks like… …And what the lifestyle looks like Adjusting to the Workplace Managing and Engaging Millennials
  • 9. 7/16/2015 9 Transition and Challenges a. Feeling isolated b. Lack of support system c. Personal Financial management d. Needing constant direction from superiors e. Time-management f. “Paying their dues” g. Failing forward Engagement • Flexible work environment, but clear expectations • Provide honest, yet supportive feedback • Consider recognition ideas • Enhance mentoring relationships Creating Connections • Avoid generalizations • Create a common language • Build trust • Take initiative and show empathy • Embrace coaching and collaboration • Listen and ask questions • Observe and strategize Gavatorta (2012) “3 Cool Ideas” • Design office space for sharing of ideas • Assign projects to groups of employees and evaluate as group • Reverse mentoring program
  • 10. 7/16/2015 10 6 Principles of Millennial Management 1. You be the leader. 2. Challenge me. 3. Let me work with friends. 4. Let’s have fun. 5. Respect me. 6. Be flexible. Claire Raines (2012) Millennials are NOW TED- Scott Hess Questions? Allie Ricker: AlexandraR@crc.ufl.edu Ryan Winget: RyanW@housing.ufl.edu