Alissa Beason has over 10 years of experience in customer service roles including as a flight attendant, administrative assistant, and restaurant server. She has strong communication skills and is proficient in Microsoft Office, hotel booking systems, and social media platforms. She is currently an administrative assistant at the Sheraton Seattle Hotel where she prioritizes tasks, works directly with clients on events, and ensures excellent customer service.

1. ALISSA BEASON
12517 101st Way NE Unit #11-4
Kirkland, WA 98034
206-409-0063
alissa.beason@gmail.com
Creativeand focusedindividualwho iscommittedto excellenceandintegrity. Eagerto work hardand
create goodrelationshipswithothers. Effectivewrittenandverbalcommunicationskillscontinually
enhancedthroughapplication.Provenabilityto wear multiplehats and willingness andabilityto do
whateverisneededto getthe jobdone.
WORK EXPERIENCE
SHERATONSEATTLE HOTEL
Seattle, WA
Sales, Catering & Convention Services Administrative Assistant October2014 to Present
● Prioritize tasks with multiple competing deadlines on a daily basis fora Meeting and Event
Manager, Sales Account Manager, Catering Account Director,and Area Directorof Sales and
Marketing.
● Workdirectly with clients on requests for proposal, guestroom reservations, menu tastings,
and event specifications forhigh revenue producing events.
● Extensive experience with proposals, contracts,& banquet event orders.
● Generate sales, group resumes, and rooming lists.
● Communicate all aspects of projects and events to each department involved.
● Finding the best rate forgroups visiing to the hotel.
● Customer Service, Focus Group & Market Research, Public & Media Relations, Marketing
Strategies & Campaigns,
VIRGINAMERICA
FlightAttendant May 2012to October2015
● Experience as a Flight Attendant taught me leadership and enhanced my people skills.
RUFFALO CODY
“Call-A-Coug”, Pullman, WA
Fundraiser– StudentCaller January 2011to May2012
● As a student caller for Washington State University, called alumni, parents and friends to
raise monetary support forthe university.
● Fostered positive relationships and built rapport with alumni.

2. ● Hit daily participation and credit card goals.
SPARTA’S PIZZA& SPAGHETTIHOUSE
Server,Hostess,Managementresponsibilities June 2006to June 2010& sporadically
● Wore many different hats at this restaurant.
TECHNICALSKILLS
● Applications: MS OfficeSuite, SharePoint, Salesforce
● Hotel Specific:Meeting Matrix, ISAC (Integrated Sales & Catering System), Delphi
● Use of SQL Server Management Studio, Business Intelligence Studio, and Oracle.
● Experienced in Social Media Platforms(Facebook,Twitter,LinkedIn, Instagram, Pinterest)
EDUCATION
B.A.In Communication withan emphasis in Advertising
Minor in Psychology -May2012 WashingtonStateUniversity -Pullman,WA